We used A Unique Heating and Air to replace our furnace working through American Home Shield. While…read morenot happy with AHS, I cannot say enough good things about A Unique Heating and Air. The office staff kept us informed and was easy to communicate with. The work was performed perfectly, and I was kept informed of the entire process. I cannot recommend them more. Truly a good company!

Stay away from this company, especially if you're using your homeowner warranty. He refused to…read moreserve our unit but we had to pay for him to come and say he couldn't do it because he didn't witness what was going on though we had videos. Check with HOW, they got our payment. So they scammed a scam artist? Lol you're so unprofessional!

Sharing this to help others avoid a painful mistake we've experienced. Epic Mechanical was hired by…read moreour general contractor to install the entire HVAC system in our newly constructed 8,000+ square foot home. While we did not select them personally, we trusted the recommendation. That trust was deeply misplaced. From the start, we encountered issues with both heating and cooling. Epic provided shifting explanations--initially blaming system "start-up time," then our radiant heat flooring, and eventually accusing us of user error. For instance, they insisted the system would not cool unless the outdoor temperature exceeded 51°F and advised us not to set the thermostats below 70°F. These limitations were never disclosed during installation and are not standard for modern systems. Independent evaluations from two of the most respected HVAC companies in the Treasure Valley revealed multiple installation oversights, including the absence of a basic component that allows year-round cooling. Once that was corrected by another company, the systems still failed. Amana, the manufacturer, later confirmed both units required board replacements due to known defects in equipment produced during the COVID era--repairs fully covered under warranty. Epic refused to perform them. Even more egregiously, when our systems began shutting off repeatedly, Epic advised us to resolve it by manually flipping breakers at the panel--advice that a licensed electrician later confirmed was unsafe and a potential fire hazard. This was presented as an acceptable long-term solution. Additionally, Epic installed two garage mini splits without removing protective factory wrapping from the refrigerant lines--an elementary error. The plastic later leached into the lines, causing full system failure and visible leaks. Repair is not feasible; replacement is the only option--costing over $15,000. The most telling interaction came when our contractor finally reached them in person. Epic's response? That we were welcome to sue them, but they would never return to our home. This wasn't just a customer service failure--it was a declaration of willful neglect. Since then, they've ignored all emails, calls, and office visits from both us and our contractor. Epic Mechanical was fully paid at the outset and has shown no willingness to honor basic professional obligations, let alone warranty standards. According to both HVAC companies we consulted, their refusal to resolve such straightforward, manufacturer-backed repairs is not just unprofessional--it's incomprehensible. This entire situation could have been resolved in the first year with a simple, good-faith effort. Instead, Epic Mechanical chose to walk away, deflect blame, and hide behind false claims of user error. Their conduct reflects not only a lack of technical accountability, but a serious deficit of integrity. ***Two separate licensed HVAC companies in the Treasure Valley who have both confirmed in writing that the aforementioned issues were due to improper installation and manufacturer defects, and should have been fully warrantied by Epic Mechanical.

When your air conditioner goes out who are you going to call? Lucky for me. I was referred to…read moreEpic mechanical which did a great job in servicing my air-conditioning unit and getting it back online during the hot months. Professional and they gave me several options to either fix or replace ...fixing was definitely the best option and they went ahead and did that. Recommended.

Boss Bill Brown is a company guy. He really doesn't care about the customers concerns. I reached…read moreout several times, only to get the traditional run around. I've asked for some closure, and he somehow transfers the responsibility, and somehow, I'm at fault. Never would have come to you unless you had a product or service I wished for .

After a 7 year relationship with Drake Mechanical I am discontinuing their Maintenance Program…read moreafter the following occurrence: During my Fall pre paid maintenance visit the technician told me I needed to replace a capacitor ($10 item) in my furnace with a charge of $270+. I questioned the amount and ended up speaking to the office manager who said it was not negotiable despite it was done during my routine maintenance visit, with some nonsense about travel expenses etc. The tech was already at my house! This appears to be a blatant attempt to take advantage of an elderly woman who was smart enough to look up the price of the part. I am cancelling their maintenance program and warn others to question their practices. This greatly saddens me, but the lack of response by this company forces me to stop doing business with them.

Justin did a great job finding potential problems in our furnace maintenance assessment & fixing…read morethem in a timely manner. Highly recommend Izzy's Service for all your heating & cooling needs‼

Huge Shout out to Israel and his nephew that fixed our heating systems today with excellent…read morecustomer service. Highly recommend these guys

We've had this service for 3 years and would highly recommend them. They contact us bi-annually…read morewith reminders of our summer (AC) and winter (Heating) inspections. Today, Blake arrived right on time to service our heater. He got right to work. Each time I checked in with him, he provided an update on what he was finding. Fortunately each report was positive and our system checked out perfectly. He changed the filter. I told him about what we thought might be some baby critters (field mice?) might have been in our crawl space based on some chirping/squealing noises. He volunteer to go down in our crawl space to check it out. He very thoroughly checked every foot of the crawl and found nothing. He confirmed that our crawl was in fact air tight & vented via our HVAC system. He was eager to insure that our minds were at ease regarding the performance of our heating system. He even brought to my attention that our water heater system has a very slow drip at a pipe joint so that I could call someone out to check it out. Each technician that's been sent to us has been very conscientious and knowledgeable but Blake gets the highest recommendation of all.

This company is amazing. Aaron was very kind and respectful. Thank you very much. We will…read morerecommend you to all.

I believe we are into our third or forth year with Heating equipment Company and can completely say…read morewith all honesty that we are thrilled to have found them. The service personnel that have been to our home are amazing and thorough, and the staff we've spoke with at the office are extremely friendly and helpful. We've been on a yearly maintenance contract with them and feel that every penny is worth the service they provide. We've feel we are lucky to have found an honest and respectful company and hope we have many successful years with them.

My family and I just moved into town and were having heating problems in our new home…read more Heating Equipment Co. came out within a few hours, Jim the technician was polite and knew what he was talking about. Fixed the problem and out the door at a very fair price. I highly recommend these people

I had a number of issues with my AC unit and system. Thomas was professional and transparent of…read morewhat I needed done. He never was a salesman. Everything was optional but, he explained what would improve my system. I highly recommend him for future services.

Needed a yearly check up on our furnace and AC unit and S&K couldn't have been a better choice…read more Gary was our technician and arrived 30 minutes early. He was helpful and patient answering all of our questions as well as giving us advice on things we could do between our next check up that would help our system continue to run strong. They have definitely earned a repeat customer.

We bought a new house just over a year ago and had some minor plumbing things pop up so we…read morecontacted S & K plumbing to address them. First which is unusual they where and have always been on time. From calling the office to the servicemen they are very friendly and helpful. I wanted to mention 2 individuals that have been extremely helpful. First off their plumber Cassidy is amazing! He is calm, patient and truly listens to the customers concerns. He works with us to address every issue we had and did such an amazing job of rectifying our concerns with our tankless water heater and some water flow issues. In addition his counterpart Nolan is always equally amazing and between the 2 of them all of our issues were addressed to our complete satisfaction. This past week as another example I noticed a little water around our toilet and just wanted to have it checked out. Both Cassidy and Nolan arrived ahead of schedule went over and beyond to put our minds at ease. I would highly recommend these guys and any plumbing and HVAC issues you have this is the place to call.