Absolutely horrible service. They don't answer phone. When I finally got through they scheduled me…read morefor appt, then 8 hours before appt they call and say they need referral from doc. My doc sent referral but then they said they need one from my primary doctor. They text me an appt reminder and when I try to reply with the text says auto no reply. They send me an email to fill out my paperwork before my appt. When I try to reply to email, it say auto email only unable to reply. 3 days later I finally get in touch with scheduler, tell her about how I could not reply to email or text, she tells me not her problem she did not design the process. Great attitude. After several days of no contact, I found another place. Don't waste your time, if they are this uncaring and unprofessional about just scheduling, their treatment is probably just as bad or worse. Good reddens, to bad I wasted all this time for nothing.

I broke my shoulder several months ago and after my sling was off, my shoulder was frozen. I went…read moreto another physical therapy place for several weeks and I was not improving at all! The therapy was completely ineffective! They did no manual manipulation at all. Someone referred me to Kathy, at D&D Sports Med in Denton. She is fantastic!! I could tell after my first session, that she was doing what I needed! Kathy is vey knowledgeable in her job and knows exactly what to do! She is very kind, and concerned about her patients! My shoulder is almost 100 percent better! The entire staff is excellent! I highly recommend D&D, if you need any kind of physical therapy!

Called and asked a single question to see if they had any openings today…read more Receptionist was snarky and lectured to me that I'd need insurance (which I have) a referral (which I have) and "no they don't have any openings" before curtly hanging up on me while I was responding. Just strangely rude to a prospective customer.

My primary care physician suggested Denton Sports & PT Clinic, following my 3 years of hip and knee…read morepain which turned out to be spinal stenosis. I was extremely reluctant until nerve pain was explained to me and a plan to help was begun upon my initial visit/evaluation. After 6 weeks, I look back at my twice per week sessions of stretching, using muscles which had been tight with pain, and purposeful movement of lower extremities, I discovered the pain had lessened. I was reminded to concentrate on my core or torso to straighten/strengthen my spine while holding in my breath. Immediate relief! My posture is improving and I am able to rise to a standing position without pushing up with my hands. My time with Ryan and the staff is about at an end. Each team member and office personnel encouraged me and pitched in when necessary. I felt that my well-being was of concern, and I will certainly return if I should decline. I have pages of stretches and suggestions to keep me on track. I was wrong to be reluctant and I surely am glad!

Awesome doctors and nurses who care about the patients they are taking care of. The only reason…read morethey get 4 stars is their back office is not good. Everything from setting appts to billing can be a hassle. Trying to get a call back is a nightmare. AGAIN love the awesome Doctors and nurses here but back office still needs some work.

I recently had a new patient consultation with Dr. Rai. Overall, I was very impressed with his…read morebedside manner. Unfortunately, his office does not prescribe pain medication. I'm by no means a drug seeker, but have been on a drug that has worked with me for the past decade. Dr. Rai was very professional and honest about his inability to help me switch from my current pain management provider and have him continue my medication. He did make sure that my co-pay was refunded before I left the office. While, he could not help me, I do have respect for him since he was straightforward and honest. I do wish they would be more upfront about their practice's inability to prescribe controlled pain medication so that others know ahead of time.

This place is amazing. Start with Emily at the front desk. She is sweet & professional. She'll do…read moreher best to schedule around your work, school, and personal life. If you have a missed appointment, she doesn't make you feel like a failure. She gets you rebooked with no shaming. Then you get to Dr Hall. She is great. She will evaluate you and take care of your needs. The adjustments are awesome. The decompression is fantastic. They also will provide massages if needed. This is truly a one-stop. The place is clean and relaxing. They do take insurance, so don't worry about that. Give Dr Hall a chance. You won't be disappointed. I know I am leaving out some other front desk staff, sorry. Emily is the only one I book with and who is there ony appointments.

Been going here for almost 2 years and worth it every time. Dr. Hall is amazing and the staff is…read morecourteous and helpful.

I recently had problems with my back and one of my legs. The neuro surgeon I saw recommended PT and…read moremy wife had been here before and liked it so I thought I would try it out. I had such bad pain that I didn't think PT would help but to my surprise it did help to the point I'm fully recovered now. It was easy to book an initial appointment, they are popular so can be difficult to find the perfect time unless you are willing to wait. I had a primary PT that I saw most of the time but also saw some others. It started out very easy and simple with stretches and other things and gradually had most of the type of exercises I do. They asked about what/if any strength training I do and they were able to incorporate most of the type of exercises that I do that could have lead to my initial problem. I was very happy with how much progress I made while I was going here and if I have some other physical problem where PT might help, I will come back here again.

Velocity in Crossroads is awesome. The whole staff makes you feel like family and not just a…read morepatient. They are very caring, compassionate, attentive and professional. Work with you on scheduling. When you walk thru the door your greeted by your name. Wes, Theresa and Ashley will always hold a special place in my heart. Thank you all for all the support and kindness you've shown me. Theresa

A HUGE shout out to icare Rehabilitation Hospital in Parker Square. The folks here are A+ and have…read moregiven my mother in law wings. If you or a loved one has suffered a neurological trauma that has impacted your ability to complete tasks - occupational, physical and speech therapy are offered at the same location! I have been in and out of therapy facilities since I was 16 and my mother was diagnosed with Multiple Sclerosis and the team and facility here blows me away. Feel free to reach out with any questions. https://m.facebook.com/icarerehabilitation/

As I get older little things start to creep up on me like little injuries. Well I hurt myself going…read moredown a kid slide, cracked my leg bone. After getting out of the boot, Gina and her staff figured out I also had some tendon issue and helped be rehab the entire problem. They really know how to look beyond what is evident.

I've had not one but two major falls, I wasn't sure I'd make it thru these ordeals, but Tyler Watts…read moreand Jessica Golias had patience and pushed me thru this Jessica took the time to always be looking how to make my exercises geared to me , maybe if need a taller chair, or lower chair, or an extra pillow. Jessica is amazing she paid close attention to my needs knowing to push me when she knew I was not wanting too! Jessica and Tyler were my perfect team! Both Tyler Watts and Jessica Golias for them there job is a vocation, calling to help people get back to being the best person we can be! Love this! Their front office Nathan is amazing, if you need help' this is the place for you! I love their "Can Do " drive! Thank you Tyler , Jessica, thank you Nathan !

I just wrapped up going to Greater Therapy Centers in Lewisville for some odd back pain I had been…read morehaving. If you don't want to read all of this review (since it might end up a bit long), the TLDR version is that they did a fantastic job of fixing my issue and they did so with minimal info. All of the staff also were very nice throughout. When my doctor initially recommended physical therapy, I was a little pessimistic on its chances of fixing the issue. That was in large part because describing the issue wasn't the easiest thing in the world. My back felt fine 90% of the time, but stand up for longer than 10-20 minutes and all of a sudden I was hunched over in pain. There was no clear cause of it either. Basically, I knew I wasn't going to be able to give a therapist a lot of info to go off of and I knew that could mean they wouldn't be able to hone in on the issue. However, I'm happy to say that Brandon and Howard managed to take the gibberish description I gave them and devise a treatment plan that actually fixed the issue entirely. For reference, this was a back problem I had been experiencing since early March. (2-3 months.) No amount of muscle relaxers, anti inflammatory meds, heat pad sessions, or stretching seemed to do anything for it either. PT did the trick though. It is great to be past it finally, especially since surgery was in the conversation. For anyone trying to decide on a place to go, I definitely recommend this place. The staff are courteous, knowledgeable, and care about getting your issue fixed. I've been in places after surgery where you felt like the therapist was doing his/her best to get you out the door. GTC was essentially the opposite of that for me. Their focus was on getting me back to normal, not on who their next patient would be.

So I was informed after scheduling 2 knee surgeries this fall that Orthopedic Associates no longer…read moretakes Humana PPO. As of August 1st. Some things are out of control with insurance especially when Orthopedic Associates makes a decision to go with another book keeping system in the middle of the year. Just letting you know. This was a decision by management and billing company. I really liked my surgeon and the care but now have to find another doctor.

I cannot say enough great things about Orthopedic Associates, especially Dr. Cantrell and his…read moreincredible team. Dr. Cantrell has performed multiple knee surgeries for me as well as a shoulder surgery, and every single time the results have been outstanding. His skill, precision, and consistency are truly remarkable. What really sets Dr. Cantrell apart is the way he listens. He takes his time at every appointment, explains everything clearly, and always works to find the best possible approach for each specific situation. You never feel rushed, and you always feel heard and confident in the plan moving forward. The staff is just as exceptional. Julie and Peyton are absolutely amazing,professional, kind, responsive, and genuinely caring. They make the entire process seamless, from scheduling to follow ups, and they go above and beyond to make sure you're comfortable and taken care of. If you're looking for an orthopedic team that combines top tier surgical expertise with compassion, attention to detail, and outstanding support staff, Orthopedic Associates and Dr. Cantrell's team are second to none. I would recommend them without hesitation.