We have just hired this company 2 months ago. Upon meeting the team , they were prompt , organized,…read moreinformative and listened well . So far so good

We are so happy with Clover's personal professional service. We have had a second home in Breck for…read more12 years. This is our third house check company - and by far the very best. She is dependable and extremely thorough. I would not only recommend Clover but also she is a delightful person and a joy to be around.

I booked a reservation for one of the properties Summit Retreats owns through Airbnb. 10 hours…read moreafter booking the reservation my basement flooded. I reached out to the host Daniel and informed him of my circumstance, he said, tough luck and refused to refund my money. Buyer beware renting from this company and Airbnb.

This is the 2nd time I have stayed at a Summit Rentals property. The service is incredible, a…read morecompany that goes out of their way to make you feel at home and so accommodating. I cannot thank David and Mary enough for making my last minute rental happen. The home was beautiful, beyond my expectation, clean and so welcoming. Top service and highly recommend Summit Rentals!!!!!

Recently stayed a week at this facility. Instantly when we got to room 323, it smelled horribly…read morelike a foot locker, flooring was water logged and carpet was sticky and matted. After 4 days there my dog contacted ringworm from staying here. Talked with the manager Mary Wilstrom and my issues were met with deflection and gas lighting. She eventually got her lawyer involved which says alot. Don't stay here but go to Gigi's chicken, it was great, just spend a little more and go somewhere nice with your family, this place is a dump.

PMI Breck is wonderful! They are very organized and easy to communicate with. This makes it a good…read morefit for us because we know we can rely on them while we live out of the state. They take great care of our vacation home! They also have a great reputation in all of Summit County. Give them a call!

We booked this vacation rental for a group of twelve people, including eight senior citizens. When…read morewe arrived, there was no running water at all. After waiting more than two hours, maintenance finally showed up and said there was a major leak that couldn't be fixed. At 10 p.m., we had to move everyone--seniors included--to another property the host provided. The replacement house did not fit our group, so several elderly guests had to sleep on couches and bunk beds for two nights. To make matters worse, the next day the host claimed the basement at the first house was flooded and said we might be responsible for the damages, even though maintenance clearly caused or discovered the issue. They even accused us of sabotaging the system, which was ridiculous since we had no access to it. They eventually offered us a small refund that didn't even cover the cost of one night at the new rental -- a place we didn't choose and that still failed to accommodate everyone. This was one of the worst rental experiences we've ever had. The hosts were dishonest, unprofessional, and refused to take responsibility for their own mistakes. I would absolutely avoid this company and any properties they manage.

BEWARE OF THIS COMPANY - CREDIT CARD FRAUD! I made a reservation with Summit Mountain Rentals on…read moreOct 28. In accordance with their cancellation policy, I cancelled the reservation within 24 hours for a full refund. Looking at my credit card bill today, it showed that the amount was charged but never credited back upon cancellation. I just got off the phone with Summit Mountain Rentals who explained that if a reservation is cancelled within 24 hours, their systems cannot go back and issue the refund. The woman said "that's the way the system works. I understand why you might be frustrated." The amount was $1312. They did admit that I was owed the credit, but had to do it manually. Speechless. I will be contacting the BBB

Northstar has been beyond my expectation. Justin and Messi helped prepare, manage my vacation home…read more They are very proactive, responsive and responsible. The experience has nothing but smooth. I have heard too many stories about short term rental agency around the area. But Northstar has just beaten all of them. They made my SRT safe, worryless. We will continue the partnership.

I have been truly grateful for having the Northstar crew manage our property. They are super…read moreresponsive, warm-hearted people with great senses of home decor (and humor!). I have not needed to worry about a single thing since they take over the home. They offer very honest, high-quality, and reliable work with a reasonable price. There is no doubt that we will continue to hire these guys in the future.

Repaired clogged discharge pipe from washing machine & replaced toilet seal…read more Very impressed with their quality of work. Job was handled efficiently & timely. Also extremely helpful & friendly. Fee was fair & reasonable. I plan to use Roz for all my plumbing concerns. Thank you Roz.

After multiple calls and messages there is no response. I want to discuss a project and maybe…read moreongoing support. Too bad they aren't responsive after a week of messages and waiting

We booked a last minute condo managed by this company the day before our arrival date. After…read morebooking we received an email telling us that there was a payment issue. I re-entered my card info 2 different times and kept having issues. The morning of our arrival, I received an email saying that if I don't enter payment information, my reservation will be cancelled. I entered in a new card and called to try and sort it over the phone. No answer. Left a voicemail, and hoped that the new card information worked. Shortly after I received a cancellation email. Again, I called - No answer again. So I left another voicemail. I was able to get a hold of a person via the sales office number, who was finally able to get someone to call me back. They told me that the room was already rebooked because there is a wait list (mind you, I booked the room the night before our stay) and that there was absolutely nothing they could do, leaving us to find a place on our own. The lack of communication and they way they communicated the issue was completely unprofessional. For someone looking to have your property manage here, I can only assume that the other services they provide are equally as unprofessional. I'd want the piece of mind that the company managing my guests are treating them with the utmost importance. Next time, I'll be sure to avoid any property managed by this company.

RJ and mountain management team has been one of the worst experiences I've ever had with airbnb, or…read moreany other lodging service. We were going to be traveling to an event that has been tragically canceled. Unfortunately for my large group of 16 the majority of us had to cancel due to virus outbreak for safety and health issues. I was hoping to get a full refund due to the "epidemic disease and illness" section in airbnb's "extenuating circumstances" policy, but I was sadly mistaken. Every time I mention it to the hosts they always respond with the same soulless automated response of "we are sticking to our refund policy". I understand that they are a business and stick to policies, but I thought being in a pandemic there would a little sympathy. There is no sympathy to be found on their part even though multiple people in our party are currently sick with the coronavirus and have been advised to Quarantine. Currently I am waiting to here from the airbnb support team to see if I will be losing over $700 to this greedy terrible organization. My advice if you are looking for an airbnb go with literally any other option than the listings provided by this team. They do not treat you with respect and they do not treat you like any normal human would.

I stayed a couple of weeks at their property in Timbernest in Breckenridge. It was the WORST condo…read moreand experience I have ever had and I travel and fish in many states throughout the year; typically 100 days a year, The condo A7 was postage stamp sized, the bed was terrible in it's size and made worse by the frame of "logs" that restricted access, movement and comfort. The facility is terrible; they have limited parking which is made worse by the lack of designated parking spaces (no lines to indicate parking spaces) which as a result lead to cars parked in Willie Nellie fashion further limiting the parking capacity. During my stay the unit directly above me was being worked on. There was constant noise as a result some of it well into the evening. The Unit had a slant to the floor leading into the kitchen which reflected the construction and attention to detail of the owners and property managers. The outside stairwells are not well lite and the footing was confusing because of the tread they put down. It was difficult to have depth perception on the stairs. . One evening there was a altercation between an owner and three young men who were outside their unit smoking pot. It escalated to the point I call the police. The property managers failed to provide the code for access to the pool requiring a call to obtain the code. Another example of poor customer service. The unit is generally noise. The adjacent street is the main walking access to downtown which made noise from people walking to town a bother and then in the evening when folks returned (at times obviously after having a few) the noise was even worse. The sound of kids riding skateboards up and down the street, kids yelling at each other, and a couple of guys who thought is was fun to race their dirt bikes up and down the street made the stay miserable. When the cover to the dishwasher was opened the entire dishwasher would rock forward as if it was about to fall out of the cabinet. The Unit is for sale which meant there was a lock box on the doorknob which made it very difficult to operate the knob and one afternoon we were interrupted by a couple who wanted to buy the unit. They were nice folks but still the interruption was not welcomed an terribly inappropriate. Why would Blue River rent out a until that is for sale. Who knows how many realtors were in there, invading my privacy, when I was off fishing each day. Totally inappropriate. In summary, Blue River fails on all accounts, the Unit A7 at Timbernest is terrible in every aspect. Stay away from Blue River.

Live in a property managed by them currently. My experience has been awful. Phone calls after phone…read morecalls to get shoveling / creative financials / lack of organization. it's been awful experience.

We lived in a property managed by Alpine Edge for a year. During this time, we had to push and push…read morefor any needs our property had. When we moved in there were already things wrong with the place. Not too long after moving in our cabinet hinge came off and someone came and removed the whole door. He never came back to fix it even after reaching out to him. So we had no cabinet door for a year. We requested maintenance numerous times without a response. When we finally called they claimed our requests "disappeared" in the system even though we could see them on our end. Someone would come to "fix" things, but never actually did any work. Then never came back. Alpine Edge is the worst property management company I have ever had the displeasure of dealing with. 10/10 do not recommend. So happy to be done with them forever. This is my first ever yelp review. It was that bad.

Loved my stay at SkyRun, it was clean, easy check in instructions, and quick communication with the…read moreteam. Stayed in their Tannenbaum by the River 305 rental. Can't wait to stay here again.

We stayed in Breckenridge for a family vacation! The condo was clean and the team was responsive…read more I love Breckenridge and I love supporting local businesses not the Kleenex of Vacation Rentals!