Misleading Vehicle Description - Buyer Beware…read more I purchased a vehicle from Capital Auto Auction and was extremely disappointed with the experience. The car was not advertised accurately--several major issues were never disclosed in the listing. What was described online as being in "good condition" turned out to have significant mechanical problems and cosmetic damage that were obvious upon inspection. I feel the listing was misleading, and as a buyer, I was not given the full truth about the vehicle's condition. This experience has left me frustrated and unwilling to purchase from them again. If you decide to buy here, proceed with extreme caution and expect that the car may not match what's advertised.

I've Gone Back and forth with Raina on the Title issue.. But the Connecticut DMV Department…read moreRepresentative told me they shouldn't have sold the car in the first place without a title and Capital Auto Auction's Did so anyway, and is illegal to do so.. Capital Auto Auction are no better than KOP sales or 911 Auto sales in Hollywood Florida all in Collusion... Think twice they are all liars!!

My girlfriend and I bought a 2005 Dodge Dakota from US AUTO AUCTION a few months ago... the truck…read morehas been in the shop for just about a month now. We were told this truck was 100% good per Junior and Frank as well. Not sure if these are there real names or aliases. Here we go over $1000 in on repairs just finishing out the transmission is bad and doesn't go out of 1st gear when on the highway!! We are 53 year old disabled adults. My girlfriend Marybeth DiMarco has Kidney Failure and goes thru Dialysis 3 times a week. I have a Brain Aneurism and these people are complete Liars and Crooks!! We received a price of $2500 for a used transmission besides all the other repairs that needed to be done. I WOULD NOT RECOMMEND MY WORST ENEMIES TO US AUTO AUCTION.

Fiance recently bought a car from this place. The car needs a lot of work but it was sold "as-is"…read moreso it was expected that it would need something. However, you'd think they would have at least given a hint as to some of the problems (he's almost spent as much as the car is worth to fix all the trouble). The giant warehouse was freezing, my friend and I ended up camped out in front of a giant industrial heater while waiting for Rob to finish up his business with the car. They have a super cheap vending machine though! Like, 1995 prices. Woo!

it is a BIG SCAM because of minimal seller s requirement: what that means : at least a transmission…read morereplacement at your expense. Yes a car can be drivable , to your mechanic for a transmission replacement. Car is sold as is. Seller requires minimal bet or lot more expensive for you to fix his BAD transmission. NEVER ACCEPT SELLER S MINIMUM BID and in it factor At least a transmission replacement at YOUR expense. it is a BIG legal SCAM.

I'm not sure how you'd inspect these cars before you bid or buy them. I will say if you don't have…read morethe capacity to fix these on your own and for cheap you should stay away. Bought a vehicle for 2k drove it off the lot , broke down had it towed for repairs put another 2k in and it's got transmission problems. 4k later and forget about it the car is garbage

I bought a car in cash from Japstar Imports and I couldn't get the car titled. I gave the paperwork…read moreback to them because they promised they could title it for me. What a mistake. That was over 8 months ago. I was ridiculed and abused for checking in, eventually ignored outright. Now I am stuck with a car with no paperwork. Beware of this scam artist. YOU WILL be taken advantage of if you go into this deal expecting more than what you see in front of you. There is no guarantee to get a title, no guarantee of refund, and if you hit any snag, you're fucked. Alex pays you no mind after he already has your cash. Alex WILL lie to you about the title process in order to get your money which you will never see again if handed over. Before you consider giving any money to this business, you will at least need to first get a lawyer to write up a bind-able and enforceable contract, and have it SIGNED by both parties.

My husband and I were looking to purchase a kei van for our business. We were skeptical purchasing…read morea van that we never saw in person or test drove. We were even MORE skeptical giving someone a deposit on said van and then trusting it would be delivered to us. I'm so happy to report that all of our fears were completely unfounded. We reached out to Alex who responded promptly (anything within 24 hours is what I'd consider business etiquette and he beat that by FAR). He answered all of our (many) questions. Since we're 5 hours from their location in NJ, Alex did a video chat with us so he could walk us around the vehicle and show us all of the features. He took time to talk with us about the van - parts, maintenance, etc (we know practically nothing about these cars). He also had 2 of the best-looking assistants I've ever seen in my life (his pups-- I'm a dog-first kind of person and if you're good to your dogs, you're good people to me). He even got in and drove it around a bit so we could see that it was driving and not making any crazy noises. All of that is what I'd consider over and above. But wait, there's more... Alex offered to deliver the van to us-- 5 hours away-- himself. He did as promised and delivered it to us within 3 days of that walk-around! Not only did he deliver it-- but he trailered it to our business which is in the city and not the easiest to navigate with a trailer (so he has some A-1 driving skills too). We were more than satisfied with the whole process and the price we paid, including the delivery cost. Overall, Alex made the buying process super easy and put our concerns to rest. We'll likely be buying at least one more of these little beauties and will only consider buying from Alex. He not only has some very nice vehicles and very adorable helpers, but I'm very big on giving business to people who do things the right way. TL:DR -- Alex is absolutely fantastic, knows his stuff, and cares about the customer experience. Don't hesitate to do business with him. I'm definitely impressed with him.

Would certainly give fewer stars if allowed. We were not able to nail down an auction schedule…read moreuntil our estate lawyer reached out to Thom. Quoted dates changes. Thom admitted their team blew out a component of the electrical box, which could not be repaired prior to scheduled close on the property. Had to ask multiple times that the stipulation that the property be left in broom swept condition be put in the contract before this was included. Lots of flippant assurances and little in the way of progress unless the Seller goes through the trouble to verify their work. We had to have our lawyer put pressure to ensure we would have the auction completed prior to our scheduled real estate closing. Not an experience I would want anyone else to have to go through, especially if an estate sale. Several other reputable auction services I wish we listed with, beware!

From the owner: A small plumbing company or a nuclear power plant. One truck or one-hundred. We handle every part…read moreof the process. Do you have out-of-service equipment or vehicles? Changing your business focus? Closing a location? Retiring or splitting up a partnership? Need funds for a new project?

Newly buying on a regular basis. The manager Tay is a true professional and an asset to the…read morecompany. I appreciate the level of support I recieved from her and Zack M. Keep up the good work it means a lot. Bruce

I've been coming to Nellis for years. I've spent tens of thousands of dollars in purchases. I live…read morean hour away so I need to make the visits count and buy heavily for a week and then pick it all up on a single visit.I tied it to jobs I had in NYC or Philadelphia so I could save on time and fuel. I would pick up the stuff believing that it had been vetted; QCd welI bc the website leads a person to believe it. However, that is absolutely NOT the case. So, I learned that EVERYTHING was hit or miss. Most times it was very pleasant. There were some a$$holes here and there barking orders of where to park and having you move your vehicle 6 inches for whatever reason, but there were a lot of people and a lot of moving parts so I just put up with it. Anyway, I realized I had to allow for more time so I could test every single thing I bought lest I be driving back an hour each way to return a faulty item, or the wrong item all together, or just eat the loss if it was not worth the time and fuel. That process added about an hour or so to my visit (+/-) . Everything I've ever purchased was previously opened and repackaged, or the old packaging was reused, albeit usually heavily taped up to a point where a razor knife is a must, not a suggestion. It's needed to get through it all because items can be so taped up there's no way to get open without a sharp blade. Hooking up an electrical inverter to your vehicle to test electrical items is also more than a suggestion. In the past, after testing everything, the return process was a breeze. I would go to the app on my phone, initiate a return, call over one of the peeps in the warehouse and they would process it. Based on the aforementioned way of going about business at Nellis, I made a pickup today. I was on my way to a job in NYC at 9:30 so scheduled the pickup for 7a and arrived at 7:05. I was told to wait. Then the items were brought out to me at about 7:25. I was feeling a bit of pressure bc I still had to get to NYC. I went through all the items and came across one single item that was not what was purchased. It was an electrical outlet. The one advertised had USB outputs on it also. I paid $12, it was worth less than $3. So I did my thing, closed up the truck, prepared to leave, and asked for a return. I was told, as time was getting tighter and tighter, that I had to now drive all the way around the building to an uncovered are and make the return. They had a tent, the patrons with returns were to stand in whatever weather was currently happening. But wait, there's more. I stopped with the one item at the tent. I was close enough to the person I was talking to to simply hand the item to her. I was the only person there. She told me I had to drive all the way down to the other end of the parking lot and come back up and park 8 feet away from where I was. Yeh, now I'm being asked to dance simply for the fun of watching me dance. I said "this is a major pain in the ass" as I could hear the clock ticking. I swiftly drove down the parking lot and made the U-turn and drove back. Then the same girl who told me to jump through that hoop stated her manager would have to process my return and she was all the way down (about 100 or 120 yards) where I made the U turn. A very heavy set woman passive aggressively slow waddled down to where I was and started giving me shit that she did not like the way I made my U-turn and that it threatened the safety of her employees (the people she manages bc certainly this person is not who sign their paychecks) who were 120 yards away from where the U-turn was made. I asked her if they were down there when I made the U-turn and she started screaming that she can do this and she can do that and I cut in and said "I don't give a fukk. Instantly everyone there started saying that they won't accept the return. I said fine, because I had to go. I had no more time for the bullshit I had been facing to get Nellis to take my money and then return what was obviously an attempt to sell me one thing and slip something of lesser value into the package. She then said that she would take the return and cancel my account. I said do what you gotta do and left. I made it to my job with 6 minutes to spare bc I had to drive like a nutjob to make up for lost time at Nellis. I can say that most of what I have purchased from Nellis is ok... maybe 55 to 60% is good, the rest is not and they are fully aware of that. That said, the hassle has become intolerable with the new return policy of getting the run around. I also do believe that there is intentional misrepresentation of what they are selling and a culture of plausible deniability trickling down from the top. I'll never know if my account is cancelled bc I do not plan to ever look for a good deal that could easily be a wasted trip from Delaware to Delran NJ (Not the easiest place to get to). Nellis does not care. It is a numbers game for them.

It was so easy! They were informative and helpful and friendly. Great experience! I would…read moredefinitely use them again

I was expecting one car but you inspected and found mold and had me pick another which I am…read moreextremely grateful and very happy with the car I ended up with!! The delivery driver was sooo very nice about delivering on 4th of July! I am very very happy with your service!!

Great service and easy to work with. I contacted him using the messaging app and he returned a…read moremessage right away. John was able to give me a really good price on a local tow and work around my schedule.

From the owner: Fritz's Towing has been your leading choice for towing and roadside assistance for over 30 years…read more We are family owned and operated, and a strong member of the motorist community, delivering only quality work at a quick turnaround time. Your safety and security is our biggest concern. Fritz's Towing will be there for you in a time of need guaranteed. Our Prices are reasonable and made with our customers in mind. We guarantee that you will be given the price quoted and not a penny more. There are no hidden charges. Give us a call today!

Great experience buy car at big joes auto sales. Salesman Danny was very helpful and made process…read moresmooth and quick.

My friend attempted to purchase a vehicle that was delivered from another dealership. The vehicle…read morearrived and she refused it due to large amounts of sand and an obvious water intrusion smell. The car was sold to another customer by the dealership after this refusal. This dealership kept her $5000 deposit for over a month and then only returned $2500 of that deposit to her after making up a series of bogus fees. DO NOT BUY FROM THESE THIEVES!!!!!!