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    Pearl Boba Tea

    4.5 (2 reviews)
    Closed Closed
    Updated 3 months ago

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    4 years ago

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    4 years ago

    So glad to have Boba downtown! Their tea is spectacular and they are very consistent.

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    Liquid Planet

    Liquid Planet

    3.7
    (117 reviews)
    0.9 mi
    $$

    A finer group of people, a more reliable and consistently great merchant does not exist! LP defines…read morethe Gold Standard, whether you live in Helena MT or San Tan Valley AZ. The best by a long shot! We haven't purchased whole bean coffee anywhere else for the past 20+ years. BRAVO, LP!

    READ ALL THE WAY THROUGH…read more The experience here was highly disappointing. It is not my first time at Liquid Planet but it was new coming to this location. The customer service was less than stellar. My family and I was taking our time deciding on what we wanted and in the process of choosing we asked Chaslyn if the whip cream was made in house (btw the Liquid Planet in The Book Exchange does make the whip cream in house and it is delicious) once she was able to grasp the question we moved on to asking if the whip cream they use have carregan it was in that moment she grabbed the can and shoved it in my face and told me to look for myself (which it did have not wanted ingredient). Obviously, that is a BIG no! With that said there was regrouping involved due to what was desired was not available on the menu. In the meantime a family member went to take care of themself so we let her know that we would wait to order altogether since it was a shared purchase and moved away from the checkout area. It wasn't long after that she began to impatiently and rudely try to demand to take our order as if she had the right to dictate when, what and how we placed an order. It was incredibly low vibrational. We ended up getting a hot 12 ounce lavender latte with two extra pumps of lavender and three honey this turned out to be a tasty treat for our little one. I regretfully got a 24 ounce Italian soda (no cream) with dragonfruit and prickly pear syrup. Great flavors, awful choice! The soda was stale there was zero carbonated freshness, it tasted watery and there was no flavor to be found. I'm not going to lie I definitely felt robbed for a underwhelming and overpriced drink. My family member at that rate was to nervous to get anything from them between the already less than superior service and fifty/fifty chance that quality and the actual drink would be made right. During our visit my nephew wanted to check out the downstairs area. He check to see if there was a sign that stated if he couldn't explore that area and at the time there was none. Chaslyn verbally disciplined my kid nephew. Naturally, my mom kindly and firmly corrected her and let her know to notify his adult family members (as she was aware who he belonged to and that we were in plain sight of keeping track of him) if there were any off limit spaces that she would not like for customers to go into. She was respectful in her response and apologetic and in that regard I appreciate her being mindful after she was communicated with. For future reference it would be wise to put a sign there letting customers know that it's an off limits area as we to as adults we're headed in that direction to check it out because it is apart of the store and not clarified as not being an available space to view for customers. Okay, now as for the store itself this place is PERFECT! Honestly, there is so much space. A great deal of seating areas with a plethora of plugs. Not to mention a book nook for families and friends alike. There is a ton of fabulous art to review and even look into making a purchase! Ultimately, although the initial quality of this visit was below subpar I do believe that the staff whom we met and this space can truly thrive if Chaslyn focuses on finding new techniques on how to interact with customers without projecting her personal frustrations so that she does not come across passive aggressive. I am taking into consideration that perhaps she really is a nice kid and was just having a bad day. So I'll say this... I would give this place another go and would recommend it but bring your patience and willingness to communicate with employees if your drink turns out to be unpleasant due to lack of quality.

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    Afternoon Americano break
    Afternoon Americano break
    Liquid Planet
    Liquid Planet

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    Pearl Boba Tea - bubbletea - Updated June 2026

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