I do not recommend Alpharetta location. The current manager Genna is unprofessional and does not…read moregive you the promotions you qualify for with other team members.

I had a fantastic experience at Semper Laser. The staff Peyton- clinic coordinator, N'Dera- Sales…read moreManager and Raquel-Store Director was welcoming, and the spa was immaculate. I opted for bikini and underarm laser treatment with Latasha- laser tech and the results have been excellent. The technician was professional and made the process quick and painless. The aftercare instructions were clear, and they even followed up to check on me. From Service, cleanliness, aftercare and results Five Star service across the boar! I'm thrilled with the results and will definitely be returning!

Dermani Med Spa is the BEST! I truly can't say it enough how amazing, understanding, and patient…read morethis staff is. I have been getting Botox here for over a year now and have never felt so confident in my life. Emma at the front is always so kind in helping me book an appointment and always working around my crazy "last minute" schedule. Tara is truly an angel. I am so thankful I have her by my side when doing my Botox. I am not good with needles at all, but Tara always gives me reassurance and takes her time when taking care of me. She allows me to relax and have the procedure done at ease and no pain. I can't say it enough how amazing, kind and gentle she is. I am so thankful I have found such a special place! Thank you Tara and Emma!

I had a 10:00 AM Botox appointment and arrived at 10:16 AM because I had to drop off my kids at…read morecamp. At 10:10 AM, I received a call from the medspa letting me know they have a 10-minute grace period and asked me to be there by 10:15. I arrived at 10:16, just one minute later, and was told the 10:30 AM client had arrived early and would be taken before me. There was no empathy, no eye contact, and no effort to make me feel welcomed or valued. When I asked, "So I'm being punished for being one minute late?" no one offered a real response. they do not even use numbing cream for the treatment. I left feeling completely dismissed and disrespected. I canceled my membership immediately and was charged a $45 cancellation fee due to a six-month minimum commitment. That might be in the policy, but considering how poorly the situation was handled, it felt very unfair. I understand the importance of punctuality, but the lack of professionalism and basic courtesy here was unacceptable. I will not be returning and do not recommend this place to anyone expecting respectful and compassionate care.

I found this deal on Groupon while looking for a place to get my tattoo removed and I was so glad I…read moredid. I came for my first session and the staff were so kind and knowledgeable. She eased my worries and walked me through the whole process. She was gentle and really relaxed me during the session. This coupon is for two sessions so I am excited to come back for my next session. I had a great experience here and would recommend it to anyone wanting to get an old tattoo removed.

I really enjoyed my treatments I've had with beauty skin laser. facials, toenail fungus addressed…read more everyone was so accommodating and appointments were always on time. come in and check them out.

I recently visited Milan Laser Hair Removal in Alpharetta and had such a great experience with…read moreMckinsey. I had not been in for a while, and she made the entire appointment feel relaxed and stress-free. Mckinsey was extremely sweet, very thorough, and took her time with everything. I had a Brazilian, underarms, upper lip, and neck done, and she consistently checked in to make sure I was comfortable. She also made sure to use the coldest setting, which I really appreciated. Her attention to detail and genuine care really stood out. It makes such a difference when someone is both professional and kind. Huge shoutout to Mckinsey for an excellent experience.

McKinsey was wonderful! She is the new provider at this location…read more I was frustrated with my first visit and was very surprised with my experience this time. She made sure to talk through the process, and help to make sure I was happy with my visit.

Great and talented staff. Warm reception people. Service was great. Went with my husband and we…read morewill be members!

While I would consider this is an "in between" training session for nurses transitioning into…read moreBeauty from ICU or other hospital focus, they are certified for a reason and can prove it! Good at what they do, easy recovery each time, but my biggest takeaway has always been working with Logan at the front desk. He's been so helpful with my insane schedule and easy to chat to! Give them a try!

I come here monthly, sometimes twice a month if I just want to treat myself. ;) After coming here…read morethe first time a year and a half ago, I was sold. Their prices are pretty fair - the facials ($100, you can choose from various types) typically last 1.5hr which includes shoulder/upper back/face massage. They finish up with a mask at the end too. I always walk away feeling relaxed after my treatment. I'm now on my second package here, and take my husband for spa dates occasionally. I've also recommended several friends here and plan to continue to return.

Great experience at Stella Med Spa. Ellen was amazing--my facial and massage were both relaxing and…read moreeffective. Highly recommend!

This spa is amazing! Everyone there is so kind and professional with a nice and relaxing…read moreatmosphere. Shaboo is incredible and very gentle with every procedure. She has a great technique and really listens to your concerns. I just had microneedling and botox and my face looks great! I wouldn't use anyone esle.

I visited Cosmo Med Spa in Alpharetta (GA) on Saturday (5/3/25), for a teeth whitening treatment…read more After the treatment, my lips, gums and entire mouth swelled and started to swelI enormously and blister. I had to rush to Urgent Care the next day, where I received a Decadron shot (Steroid), a prescription for a Medrol pack (Prednisone), Famotidine, and Claritin for two weeks. The doctor at the Urgent Care said I had suffered a chemical burn to my mouth due to the chemicals touching parts of my mouth that it should not have touched. It has been difficult for me to speak, eat, drink, smile, and even go to work. I could not go into work on Monday (5/5/25) due to the severe pain. My lips are burnt, the inside of my mouth is burnt and has blisters. I cannot eat or drink like normal, nor brush my teeth. I have missed work due to being in such horrendous pain. I contacted the provider at Cosmo Med Spa and she told me that "I will be okay" and "she will pray for me." I am in so much pain that I had to see another doctor, my PCP, and she also diagnosed it as burns to my mouth. She prescribed Lidocaine. I am now on five medications and I still in tremendous pain (today is 5/8/25). The owner of Cosmo Med Spa stated that she will once again, "Pray for me." I will attach pictures and doctor's reports. It might be easier for me to send these documents to you via text.

I love this place. I've been looking for somewhere close by with great services and I can say that…read morethis office has almost every service you can think of. The only downside of this place is the parking and the location of the building. You can pass it up very easily if you're not paying attention.

This is literally the best aesthetics company I have ever used!…read more Melissa has completely transformed my skin and skincare routine. I do not know what I would do without her . My skin looks like a celebrity's! Melissa knows everything about skin, products, and more!!! Dawn is an incredible laser hair practitioner and always leaves my skin smooth and glowing. The ladies at Timeless know what they are doing. Very professional, comfortable, clean, and glamorous ! Book FAST!!!!!

If I could give 0 stars.. I would. I did a laser hair package with 10 sessions with a lifetime…read moreguarantee. After my last session the provider told me I needed touch ups, so they scheduled me a touch up. The front desk didn't tell me if it would cost extra which I thought it would be free since I paid for the lifetime guarantee. I got an email saying it would be over $200 which was ridiculous because I already paid 4k. I wish I would have gone to a non corporate place because many of my friends paid less for laser hair removal and their results actually stayed! I still have to shave every two weeks which is so disappointing.

Ideal Image you can't improve as a business!! You don't have the right people working for you with…read morethe right work ethic!!!! If I could give a zero I would. This place is the worst about taking your money and then never following through on their end. 1) They cancel your appoints without informing you. 2) The clinicians basically talk you into not having all areas done that day that you are expected to have done that day. Less work for them right?!? They still get paid for being there. 3) When you try reschedule the appointments they cancelled on you, the say that there aren't any available. 4) They don't have their schedule opened 3 months out, so you can't even plan for your appointments! This is great business model. NOT! I can go on and on. If you value your time and treament, don't go here!!! They will definitely screw you!!

If you want to feel like a friend and less of a patient/customer you should visit Spectrum for your…read moredermatology needs. My appointment was scheduled for 1:20 pm, I arrived early, and everything was explained and taken care of within 30 minutes. Everyone was welcoming and professional.

Our daughter has been a patient of Spectrum Dermatology since 2022. Her last visit was on August…read more25, 2025, at the Alpharetta location where she saw Dr. Laney Hales for the second time (previously she was under the care of Dr. Susan Spitzler, but for unknown reasons she is no longer seen by her). While her acne treatment initially showed progress, the improvements had seriously declined over the past year and we were already considering transferring to another specialist. The real issue, however, is not the medical results -- it is the unacceptable and unlawful billing practices we encountered after this most recent visit. We received over five phone calls and a voicemail in less than 24 hours from "Rose," who admitted that she had made an error in insurance verification. At checkout, our daughter entered her Blue Cross Blue Value insurance information and was explicitly told by the front desk staff that the insurance was accepted. We made the required $55 co-pay transaction, and that was the only authorized payment. Now, after the fact, we are being told that Spectrum "no longer accepts Blue Cross Blue Value as of April 2025," and they are attempting to retroactively treat this as a self-pay account. This is a misrepresentation of payment terms and an unfair business practice. Under O.C.G.A. § 10-1-393 (Georgia Fair Business Practices Act) and 15 U.S.C. § 45 (Federal Trade Commission Act, Unfair or Deceptive Acts or Practices), a business cannot misrepresent services, payment terms, or insurance acceptance to a consumer, collect money under one agreement, and then attempt to enforce new terms after payment was already made. We explicitly dispute any additional charges beyond the $55 co-pay we authorized. By law, this constitutes a transaction agreement, and attempting to coerce additional payment after providing verbal assurance of insurance acceptance may also violate O.C.G.A. § 13-6-11 (Bad Faith and Harassing Conduct in Contract Enforcement). Furthermore, the conduct of the staff was unprofessional and dismissive. The office manager even remarked that she had to "step out of her very important meeting" to speak with me -- as if patients who have paid faithfully since 2022 are of no importance. The stress and hostility of this experience were completely unacceptable. We have maintained accurate records of our payments and communications and will defend our position under applicable state and federal consumer protection laws. Patients deserve honesty, respect, and transparency -- none of which we received from Spectrum Dermatology of Atlanta in Alpharetta.