Our experience with Allied Fire Protection was a complete failure from start to finish. Throughout…read more2025, we dealt with constant system issues--false alarms, ongoing errors, and repeated service calls that never resulted in an actual fix. Multiple technicians were sent out, yet problems were consistently left unresolved or pushed off. During a winter freeze, the system failed and resulted in over $500,000 in property damage, with no alarm activation or monitoring notification. Even after that level of failure, they have refused to take any responsibility whatsoever. We continued to be billed for service calls while the system remained unreliable. Communication was poor, response times were inconsistent, and technicians showed up unannounced. Customer service was dismissive and, frankly, indifferent. We replaced them in October 2025, and the new provider identified and fixed the issues immediately--something Allied never managed to do. Serious lack of accountability, poor service, and extremely costly results. Avoid if you value reliability.

We have many locations and use different vendors for backflow inspections. The price is typically…read more$75 - $125. Allied charged me $375, and getting an explanation was like pulling teeth. Don't expect any communication from this horrible company. Terrible reviews are completely justified. Avoid at all costs. Update 4/6: Received two quick responses from corporate personnel. Both were extremely professional, and I now believe that my negative experience was due to a new employee with poor communication skills. My invoice was revised accordingly. Allied employs multi-licensed technicians, which drives up their labor costs and makes their pricing much higher for simple things like backflow inspections. Had I spoken with a different Allied rep, I believe they would have disclosed their pricing and referred me to a lower-cost (and lower credentialed) company. If I need more complex work done in the future, I would consider Allied. I believe they have an honest company culture, but it's hard to execute at 100% all the time.

this place is terrible nobody picked up my call I was on hold for over 30 minutes…read more It was just to report a dog running loose on the street. But nobody was able to get the information Until a lady picked the cal. Seriously it's that hard thing to do??? Are they short of stuff??

The Arcola Police is unreachable after 8pm. If you live here and have an emergency at night time…read moremay god be with you because the police does not work at night. I'm guessing it's too dangerous to be out at night for them. Matter of fact if you have an energy during the day and call the Arcola police department nobody will answer you have to call the fort bend offices...

We recently completed a full renovation of our fire detection and protection system at our…read morebusiness, and working with Sean and his team was an outstanding experience. From start to finish, communication was clear and consistent, and the quality of the work speaks for itself. What truly sets them apart, though, is their support after the job was completed. They've remained responsive, helpful, and willing to answer any questions or address concerns without hesitation. That level of follow-through matters. I highly recommend Reliable Fire Protection to anyone looking for a professional, dependable team.

I needed to get my fire extinguishers inspected on a Friday, but unfortunately they didn't have…read moreanyone available to help. That was pretty disappointing, especially since the business advertises 24-hour service. When I called, they asked me to come back on Monday, which I could have done, but the pricing was also on the higher end for a standard inspection. They quoted $30 per extinguisher, compared to Impact Fire, which charges about $10 each. Overall, between the lack of availability and the higher cost, it just wasn't the best fit for what I needed.