Finding a doctor you click with is difficult. I was lucky enough to have had a wonderful primary Dr…read morefor eighteen years. My employer changed insurance carriers and my Dr did not accept my new insurance. So the search began for a new Dr & being extremely picky and somewhat of a hypochondriac who has a need to Google everything, I needed to find someone who understood me. I bounced around a bit & I was never happy, that is until I met Dr. Alexandra Santini, M.D., FAAFM who is with the Personal Physician Care group. Not only does she accept my insurance but I feel she understood me; without thinking I needed to be baker acted with my obsession with Googling every symptom I have & then of course thinking I had some rare medical condition. The state of the art facility features in-house lab work, digital x-rays, EKG and echocardiograms. I had an EKG and it was so nice having it done right there in the office. I'm going back for lab work & the lab is just one door over. I love the convenience of having everything in one office. I didn't indulge, but there is a Keurig coffee maker in the waiting room & I overheard someone saying they have tea k-cups too. I found Dr Santini to be kind, caring and warm. Dr Santini also has a great personality and she made me feel very comfortable. It feels so good to have a new primary who I feel comfortable with. Checkout their website: www.ppcare.net. You can make appointments, take a virtual tour and read each provider's bio. There is also a patient portal where you can set up an account and access your records online. The office is on the south side of Linton Blvd just a few feet east from the intersection of Linton and Military Trail. Poppy's is next door if your looking to grab a bite after your appointment. The receptionist was very helpful with my insurance, the nurse taking my vitals was friendly & making an appointment was easy because they actually answer the phone. The patient checkout person was relaxed and very friendly. She was juggling a few things at once yet she remained calm and always had a smile on her face. A real smile, not a fake one and I can tell. The beautiful thing about this office are the people who run it. Every person I encountered was warm and caring.

I am a 58 year old that has been a patient of Dr.Roy Cohen from Dr Santinis Group for 15 years. Dr…read moreCohen retired last year, and I started to see Dr. Santini i am disabled, and house ridden. I have several major disabilities. I am an extremely respectful person, and Im not a complainer, but I will voice my opinion if I'm wrongfully disrespectEd. I caught Covid at the end of December. I had a fever for a couple of weeks (among some other symptom). The second day after I got the virus, I was in line for two hours at MD Now (Urgent Care) getting tested. After a week of having a fever I called Dr Santinis office and left a message with the Pa. After three days, ( on a Friday) the PA called me back to tell me that Dr Santini hasn't replied to my message yet. So I made a virtual doctors appointment. At the time of the appointment she telephoned me which in the past she made it a big deal to use virtual FaceTime through a physicians network. I explained to her what I had and testing positive and a controlled pain medication I've been on for many years not really keeping my fever at bay. She then blew up, and demanded to know who gave me that medication. She got very hostile. Then she said "Oh, I see your very heavy." (I am what I am, it's hard to lose weight when you can't move around very much, besides what does that even have to do with anything)? Then she said, if you feel you need an xray or anything else go to MD Now and get it, don't come here. And besides, it seems like your on the mend. She was making insults and she didn't even read my chart to see who I was, and why I take a lot of medications. I've been to her seven times, and each time I ask for a refill on my medication, it's like pulling teeth. Needless to say, I am switching to a different group of Doctors. Even if she was having a bad day, shouldn't you look into a patients chart before making accusations? I see the PPC business office reads these, but they seem to only reply to the positive reviews. Ive been with you for 15 years. Would be nice to get a response!!!

I've been seeing Alexandra Jones, DNP for quite a few years now after previously seeing Dr. Santini…read morebefore her retirement. The transition was seamless, and I'm so grateful to have found such an excellent primary care provider. Although Alexandra Jones is not an MD, she is a Doctor of Nursing Practice (DNP), and I honestly wouldn't want anyone else as my primary care provider. I see specialists for basically everything, so having a primary who is compassionate, knowledgeable, easy to talk to, and truly attentive is what matters most to me. She never makes appointments feel rushed, takes the time to really listen, and always makes me feel comfortable and cared for. It's also very easy to get an appointment when needed, which I really appreciate.

I know mostly we rate the doctors we see but, I want to take a moment to say that Josy and the…read morecheck in station has wonderful customer service skills. She has a wonderful smile and is always polite and understanding. Dr Olivier is the first doctor I have ever felt comfortable and confident with. Thank you both for being amazing!

Don't ever use this doctor. The people who run the office are brain-dead at best. I went to a…read morescheduled appointment and offered up my AMEX to cover the $40 co-pay. They said they didn't accept AMEX and then I told them that I didn't have any other cards on my person. They said if I didn't have the cash the appointment was not going to happen. I told them to just allow me to call the billing office later that day and I'd give them my VISA card. They refused and told me to take a hike. I called the doctor's offfice 2 days later, left a message asking the doctor to call back. She didn't-enough said-STAY AWAY!@!!

I have read other reviews of Dr. Kessler-Reyes and am sorry they had a bad experience. This was my…read morefirst time to her and I found both Doctor Kessler-Reyes and her staff, professional, personable and very knowledgeable. She listened and explained things very well. Personally I would recommend her to friends.

Dr. Remenson is professional and accommodating for my needs. I can see her for a variety of things…read moresince she is an internist. My waits in her office are short. I usually don't have much trouble getting in to see her.

No, we do not recommend. Went to Dr Remenson and was immediately advised what she doesn't…read moreprescribe without even asking! She will also toss you off to the Nurse Practitioner after the second visit. If you cancel a unnecessary follow up with her NP, they will close your file. Recently , I needed annual check up and bloodwork. The follow up appt came up and but had not done blood work yet. Called and left message to cancel appt and requested a call to reschedule. Instead of receiving a call back to reschedule, a letter was received, telling me to go find another doctor! There was no sense in coming in for follow up for the bloodwork if it wasn't done yet! Both times I called to either cancel or reschedule, so i didn't just not go! The examination room posts different services offered but when you mention your symptoms, none of these services are offered nor suggested. Personality of a goat!

I've been with Dr Yoyakey for 2 years now and have nothing but great things to say. She is very…read moresmart and helpful and very good at explaining everything so you understand. Office is nice and the rest of the staff is very sweet as well. I also got my flu shot while I was there. Unfortunately they do not do the Covid shot insure.

I would not recommend this primary care physician based on my personal experience…read more At nearly every visit, she asked me to return the following month without any clear medical reason, which felt unnecessary and inconvenient. My final appointment was the reason I decided to change doctors. After waiting about 30 minutes, I was called in only to be asked why I was there, as if she had not reviewed my medical record. When I told her it was time for my annual physical, she said she did not have enough time to do it. I reminded her that I had already been waiting for about 30 minutes, but she replied that it had only been 25 minutes and told me to come back the following month. I also asked if she could order my blood work in advance so we could discuss the results at my next visit, but she refused and said she would only order it when I came back for the physical. Throughout my visits, I often felt unheard. She frequently interrupted me before I could finish explaining my concerns and gave me the impression that she was not truly listening. I never felt that my time or my health concerns were a priority. To be clear, my comments are directed solely at the physician. The nursing staff and the front desk team were always kind, courteous, and professional, and I have nothing but positive things to say about them.

She deserves 50 Stars. she is the besttttt!…read moreVery kind,patient,knowledgeable,pleasant..listens and knows what to order immediately. i Look forward to my yearly visits. from Joan Williams patient of the MD.

I feel so lucky to have found Dr Thompson and Michelle PA never had a problem. Nothing…read morereceptionist is amazing. The office is clean and updated. I can't say one thing bad I'm so happy that I found you guys.