This review is based on experienc, this place is going down hill quickly. The memory care side is…read morewhat we are referencing in this review. There's a high staff turnover, admin doesn't return calls or follow up and the fees are over the top, residences don't even get much food, they get toddler portions !

The quality of care has declined! Also the response from management goes unanswered, it seems like…read moreit's all about money here. There's also a high turnover, and some employee's seem lazy.

Rebecca Prouty of Always Best Care is one of the kindest and most thoughtful individuals in this…read moreindustry. Her reputation is impeccable and I personally know 3 individuals she has assisted. Navigating caregiving decisions are usually very emotional and it is during those times you need a steady, kind voice. That is Rebecca. If you or someone you know needs senior care you absolutely have to contact Rebecca.

We had a wonderful experience with Always Best Care and cannot say enough good things about the…read morecompassionate, professional team--especially the amazing caregivers who helped my mother over the course of four years. During that time, the caregivers became like extended family. They treated my mom with incredible kindness, respect, and patience, and it gave our family so much peace of mind knowing she was in such good hands. Rebecca, the owner, was always responsive and personally involved. She made sure my mom's needs were met and was there every step of the way. When my mom eventually needed a higher level of care, Rebecca and her team went above and beyond to help us find the perfect Residential Care Facility. Their support during that transition was invaluable. We are deeply grateful for the care, professionalism, and genuine compassion that Always Best Care provided. I highly recommend them to any family looking for reliable, loving in-home care for a loved one.

My parents moved into Highgate Senior Living at Temecula about four months ago, and like many…read morefamilies, I was initially very concerned about the transition. Thankfully, our experience has been nothing short of amazing. From the beginning, the staff have been incredibly kind and helpful, and the environment is warm and welcoming. A special mention goes to Kat Librojo, the Activities Director/Life Enhancement Coordinator, who has truly made a remarkable difference in my parents' daily lives. Kat plans a wide variety of fun, engaging, and meaningful activities that keep residents active and connected. My parents participate daily in many of Kat's programs--from exercise in the gym, balloon games, trivia, and bingo, to flower arranging, chair Pilates, core strength classes, and their favorite: Thursday Happy Hour with live music! Kat is always full of energy and creativity, and whenever I visit, she's there with a smile, often decorating for the next holiday or special event. It's clear that the joy and engagement my parents feel is directly tied to the caring and dedicated team at Highgate--especially Kat. I'm so grateful to see them not just comfortable, but truly thriving.

Our mother has been in memory care for many years. As…read moreanyone who has a parent living with a horrible disease knows, it takes very patient very caring people to make everyone more comfortable. We have that here at Highgate. Sam and Jose are one in a million (well 2 in a million). In a business that has a LOT of turnover, these two HEROS have been looking after our mom for quite some time and we are grateful to have them. While we hope and pray that no one ever needs the services at Highgate senior living (memory care) rest assured they have excellent care givers. A special shout out to Jessica and her team. While we don't have as much interaction with the evening shift we can give many kudos to Michaela and Joseph. And we would be remiss if we didn't offer an additional thanks to Natasha and Jessica (care partner)

My dad had a fall and needed rehab after his hospital stay. Everyone at Temecula Healthcare Center…read morewas very friendly and glad to help when asked. Jieleen was his case manager and she was always available to answer my questions and make sure he got the best care possible. He's back at his assisted living facility thanks to the care of the medical team and staff at Temecula Healthcare Center.

Great place caring staff great activities to cheer up patients. The only place I'd send my motherread more

My wife and I had the pleasure of working with Evangi the Care Coordinator. She is professional,…read morecaring and easily answered the questions we had. If she doesn't have the specific answer, she will get it and respond very quickly. She made us feel very comfortable and confident we were dealing with the right person to help find the right caregiver at Visiting Angels. She recommended Arianna who turned out to be the perfect match to help care for my 90 year old mother in law for 4 hours. She is professional, nice and obviously cares about the people she cares for. She easily put us all at ease. She listened intently to our specific wishes in taking care of mom. She seems to have a very caring instinct in caring for others and it shows. We couldn't be happier and will ask for her again!

I'm a Care Giver with the Angels. Best company I've had the pleasure working for. I have the…read moresweetest patients. So great to have the opportunity to make their lives just a little bit easier. So many seniors in need of a gentle, kind, caring person for a few hours a day. The staff at this Angel office are so supportive. I appreciate the training, the company programs and functions, and the opportunity to participate in community functions like the Alzheimer's Walk.

We are so grateful for Heather and her beautiful care home. My mom was diagnosed with a rapid,…read moreprogressive disease 4 months ago. We had to quickly find a place for her to live, and it had to be the best. We cannot say enough regarding the care and quality of life she received. Mega and Nixon, her caretakers, treated her like she was their own grandmother. She felt like she was still in her own home. The disease quickly progressed and my Mother passed away peacefully, in a place that respected her dignity. Thank you Heather, for carrying our family through a most difficult time. We are forever grateful.

My husband George was here for a couple of weeks before his death on January 23,2023, he to had…read morebeen in a larger facility, which I was not happy with they plet him fall out of bed three times and sent to the hospital three times. I was so fortunate to find Heather and her business. Her helpers were excellent. I recommended a friend that stayed there as well till his death too and his wife and family was very satisfied with the excellent he received,I am a senior citizen I hope that one day I can go to be with Heather and her staff as my needs possibly will change.

My Sister fell and dislocated her shoulder. After two weeks in two different hospitals, my…read moreBrother-in-Law and Niece were looking for somewhere for her to recuperate. Thankfully they were referred to Rising Star Care Home. The care she is receiving is wonderful. She improving a little each day. James Reed is very caring and compassionate. The caregivers take great pride in making sure the residents are cared for on a daily basis. The facility is very clean and the refrigerator is well stocked with nutritional drinks and food. I am extremely happy with the care she is receiving on a daily basis. Cathie Snyder x

I am truly Blessed!, to have my Aunt and cousin residing at: "RISING STAR CARE HOME" :…read more under the selfless, compassionate and very astute care of the owner: James Reed and his very adept, warm and caring staff. Unfortunately my beautiful aunt;is suffering through the ravaging stages of "Alzheimers" and her daughter my cousin, is mentally challenged. I am very assured that they are receiving the best care possible; under the circumstances; and I am truly glad that they; are not in a large Convalescent setting; where i have heard many horror stories. This is a private residential home in a very nice neighborhood; I truly recommend this facility; to anyone seeking Premier care for their loved ones. Sincerely, Darren