My mother-in-law recently moved into Beehive Homes on 54th Street and I flew up to see her. I was…read morequite impressed with the facility. It's very new, clean and bright. They have a huge gathering area with a large-screen TV and each resident has their own room with a separate TV and bathroom. The staff were quite nice and extremely attentive to my mother-in-law. I'd definitely recommend Beehive for your aging loved one.

Such friendly people in in a beautiful independent living community! Beautiful chapel as well.read more

I'm only 43 and I already want to move in. Great facility in a prime location. The staff is very…read morewelcoming and friendly.

Avalon memory care is a wonderful place to work. Are residents are like family! Staff members work…read moreas a team to take care of our residents.

Avalon took my Mom in on a minute's notice during the holiday before I had to return to work. The…read morestaff assured me that she would be safe, comfortable and would make a smooth transition. I have never felt more at ease and was able to return to work knowing that she was in good hands. Heidi is an excellent cook and my Mother is always complimentary about her meals. Autumn and Christine have been fabulous in communicating any needs that arrive. Overall the experience has been very smooth for a very difficult and heart wrenching decision.

This assisted living place is amazing, Blanca and Rosario have done an outstanding job. I've seen…read morefirst hand the effort and how they will do everything for their patients keep up the good work!

From the owner: Caring Hearts is a family owned five bedroom, private-pay, assisted living home specializing in…read morecare for senior adults with Alzheimer’s disease and other dementia -related illnesses. We offer the smoothest transition from one’s own home to one that offers assistance with the activities of daily living. Unlike other “institutional” choices available today, we make it possible for residents to enjoy the benefits of 24/7 care in a familiar, homelike-environment. Caring Hearts Assisted Living, is to the assisted living industry what a bed and breakfast is to the 5 star luxury hotel industry. It is smaller, more “exclusive home-like” in design and appearance and much more personal. With only 5 residents, the staff, residents and families get to know each other in a very personal and intimate way.

The Lodge is an Adult care facility . Our loved one recieves…read morethe best care from the friendly, helpful staff. The grounds are beautiful. Our sister loves the home cooked meals.

The Lodge at Leon Springs is mediocre at best. Morning employees are loyal and dedicated to the…read moreelderly. However, 2pm shift has a couple of existing employees and all the rest are new hires that last several weeks and they play hide and seek. I highly recommend for peace of mind about your loved one, as I was with my mom, INSTALL A VIDEO CAMERA! You'd be surprised the difference a camera makes! The food is less than mediocre and I was constantly bringing my mom food. Management is lacking in skills on how to handle a senior living facility. I was constantly bringing issues within the facility to managements attention, who I felt did not care.

My mom stayed in the Health Center for a few days for respite care so I could go out of town for…read morethe weekend. So, this review is not for the assisted living campus, which was absolutely gorgeous. The Health Center is at the far end of campus and looks like a typical nursing facility building. The good: *It was covered by my mom's VA benefits *the staff was super friendly *It was clean *It was secure *As soon as my LO started exhibiting wandering behaviors, they put a "wander bracelet " around her ankles a warning alarm would go off if she got too close to one of the doors. *They are thorough when it comes to instructions about medications *They will call you and maintain good communication if there are any issues while you are away. The bad: *The Health Center is, for all intents and purposes, a nursing facility, and as all such facilities these says, they are likely understaffed and have to put some of their late stage memory patients in the hallway if they are wheelchair bound, for supervision purposes (Its better than them sitting in their room without supervision) I say this only so that you are prepared if you are a first timer *It is sometimes difficult to get anyone to answer the phone until my mom was actually in the facility. The receptionist will forward you to the Health Center but anytime you try to leave a message the phone disconnects as soon as the voicemail message "beeps". Once my LO was admitted, all I had to tell the receptionist was that my mom was a patient and I needed to talk to the nurses station. *If you dont have EVERYTHING labeled with your loves ones name, and I mean EVERYTHING... you will bring your loved one home with 1/2 of what they came with. I imagine this is typical when you have a loved one with memory issues. They wander into rooms not knowing if it is their room and commence to get undressed for bed , and when a staff member discovers them, how are they supposed to know what needs to go back in their actual room when they are escorting your LO back? Lesson learned. That could be one reason. But it could also be the other way around... perhaps other patients wander into your LOs room and pick up things thinking they belong to them. Whatever the reason... for a temporary (respite) stay - label everything and leave instructions for the staff to call you if they find anything after you leave.

First class French bakery - just like croissants and baguettes in Paris - looking for more baked…read moregoods in the future for this newly opened bakery. Merci!

Employees are not allowed to pick up fallen residents. The fire department is called in many times…read morea week to do this. The place is run down and the many twisty roads have NO signage. You WILL get lost here and need help getting in and leaving. The place is run down. This is one of seven I think owned in another state. They did not reply to my email about the lack signage which is illegal.

I needed help finding a safe and welcoming place for my Grandmother.Ashley was very professional…read moreand patient with my family throughout the process. We visited a few other places but we chose Independence Hill because of the cleanliness and touring experience. Thanks Ashley

The family caregivers are outstanding. My sister in law with dementia was cared for with love and…read morecommunication with family always updated. i highly recommend Faith Home.

I highly recommend Faith Home Assisted Living Facility! My 91 year old mother has been living there…read morefor 2 years and she receives EXCELLENT care at Faith Home. The staff is AWESOME and they see that my mom gets everything she needs and asks for. I visit my mother often and the staff goes above and beyond to see that my mother is cared for. I have complete confidence knowing my mother is getting the care she needs. This is a wonderful family owned and operated business and Rosa, Diana, and Nadia are the BEST!! If you have a loved one needing care, choose Faith Home. You'll be happy you did!

If you are considering placing a loved one in Landon Ridge's Pathways Memory Care and are unable to…read morebe present every day, there are some important things you should know from our personal experience. My father was a resident in Pathways from October until his passing in May. He was only 63 years old. During his time there, we encountered repeated and deeply concerning issues that other families also experienced. 1. Financial Mismanagement Despite repeated requests, we were never provided invoices during my father's stay. Charges frequently increased without explanation, and management was consistently unresponsive to emails and phone calls. We at one point were told we owe thousands of dollars without ever knowing why. Yet after their audit, it was confirmed that we did overpay by thousands of dollars--yet we still lack full transparency or assurance that all overpayments have been identified and reimbursed. We never figured out what was going on. 2. Medication Misuse and Chemical Restraint We witnessed multiple incidents of medication errors, including staff administering the wrong medications during my father's panic attacks--sometimes giving him medications meant for other residents. Even more alarming, there were repeated reports among families of chemical restraint practices, which are illegal in the state of Texas. We are one of those families. Families were often told their loved ones were "aggressive" and required additional medications or private caregivers--an added, unexpected financial and emotional burden. We were part of a family council where these issues were openly and frequently discussed by multiple parties. 3. Living Conditions The condition of my father's room was unacceptable. Food would be left on the floor, his incontinence accidents were not cleaned up in a timely manner, and the room was consistently dirty with sticky floors, gnats, and flies. This was not an isolated occurrence. We had to clean his room every day. 4. Falls and Neglect Falls often went unnoticed and undocumented. If not for the camera we installed in his room, my father could have remained on the floor for hours after some of his falls. I had to visit at night on multiple occasions to address why he was not dressed, not medicated, or lying on the floor without assistance. 5. COVID-19 Mismanagement During the height of the pandemic, Landon Ridge failed to report COVID-19 cases to the state as mandated. My father, among others, contracted COVID during this time and his health rapidly declined thereafter. Several residents, including ours, suffered serious falls linked to post-COVID complications such as vertigo, and there was no increase in supervision despite known fall risks. 6. Retaliation and Administrative Negligence There is a clear pattern of retaliation from management. Families who raise concerns often report decreased attentiveness to their loved ones' care. In our case, the head of nursing barred our hospice nurse from seeing my father on the very day he was transitioning--reportedly "due to a personal grudge." We were never consulted or informed of this decision, which left us blindsided during an already devastating time. This individual has also been known to expel families from the facility with little or no warning, particularly those who raise concerns or question care practices. Families are advised to have a backup plan if they advocate for their loved ones. Families have reported to us that they were given as little as five hours to vacate. 7. Corporate Indifference When we escalated our concerns to corporate management in Fort Worth, we were dismissed. I was told, with little professionalism, that the reported issues "never happened" and "couldn't happen." Days later, corporate staff arrived at the facility and openly criticized me to other staff members. If you are considering Landon Ridge Pathways for your loved one, please do your due diligence. Many families who experienced similar issues are unable to speak publicly but wish they could. If you would like clarification or more information, I am open to sharing our experience. Families deserve transparency, safety, and respect. We did not receive that at Landon Ridge.

Our 82 year old aunt, who is a widow, recently moved to San Antonio to be near her 91 year old…read morebrother. Initially she selected a one bedroom amazing Landon Ridge Alamo Ranch Assisted Living & Memory Care apartment community. This review focuses on this assisted living facility and its absolutely amazing staff. First off, you will know that you have been blessed or have received amazing good fortune if you meet and work with the Sales & Marketing Director, Ms. Lauren De La Rosa! Ask for her by name if you go visit. Lauren is the kind of person, that just genuinely cares about everyone! She is gifted with the ability to really listen and understand your concerns and needs. Lauren goes well above and beyond all expectations. In example, during our meet and greet conversation I vented a little about several challenges we were having with other entities and organizations related to our aunts new medical challenges. Things which were absolutely not related to Lauren's position at Landon Ridge. Our meeting concluded, and my wife and I left, feeling very happy and grateful to have found Landon Ridge. Lauren shocked us a few hours later, when she called us after her work day, to let us know that she had done some research online related to the unrelated challenges I had mentioned to her earlier! She explained what calls she had made on our behalf and also what resources she had found for us online. She then sent us an organized, easy to understand summary via text. The information which Lauren provided would have taken us days to find ourselves, that is, if we were even able to find it! I can not emphasize enough what an amazing human being Lauren is and what an ASSET TO LANDON RIDGE she is. By the time our aunt moved in, everyone on staff made a genuine effort to go meet her, and to let her know they were always ready to assist her in any way. Our aunt said she needed to have her personal TV and cable system put up, and literally it was done first thing the following morning! The staff made sure to introduce our aunt to the long time residents that liked helping new residents transition into assisted living, and from day one she had lunch buddies, and our aunt was smiling and ecstatic! Tragically the pre-move in medical results have now come in and we have discovered that our aunt has a progressive, condition which will require full time medical services, well beyond any assisted living facilities scope. This is tragic on a physical health basis for our aunt, and also on an emotional basis because she absolutely loves the Landon Ridge community! It is such a special place, that our suggestion, for anyone in the San Antonio area, who is able to choose an assisted living facility, is please go meet Lauren, take a tour through the facility, (it is more like a resort than a facility), stop and chit chat with the residents you see, and you will find that it is absolutely the place to be. The Executive Director of the facility is Madison Parker, and she runs an amazing operation! Every time we visited Landon Ridge, Madison was actively engaging with employees and residents throughout the facility. She is an executive who leads by example, and who is always easily found if you need to speak with her. At one point, I spoke with one of the staff members that distribute medications, and asked her "off the record" if she liked working at Landon Ridge and under Madison. This staff member literally lit up with a giant genuine smile and said she loved working there and that Madison was amazing. I later asked another staff member the same question, and he also immediately lit up and smiled confirming that it is great group to work with. Clearly, Landon Ridge Alamo Ranch Assisted Living & Memory care have made a commitment to amazing resident service, and they invest in quality staff and leadership.