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    Avalon Memory Care

    5.0 (2 reviews)
    Open Open 24 hours

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    7 years ago

    Avalon memory care is a wonderful place to work. Are residents are like family! Staff members work as a team to take care of our residents.

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    8 years ago

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    Blue Skies of Texas East - The Mission for Rehab and Nursing care.

    Blue Skies of Texas East

    3.8(4 reviews)
    9.7 mi

    This facility offers all levels of care with the option of buying-in or renting. I lived there for…read more5-1/2 years and moved out recently after buying-in. I really thought this was the place I would live the rest of my life. I learned about Blue Skies in 2015 and compared it to other similar communities. Blue Skies remained on the top of my list over time. There are several things that prospective residents must consider before committing to signing a contract. The organization's business/finance practices are not at all good. Poor business practices include lack of transparency to residents regarding pricing of apartments/homes (it is a secret), and lack of coordination between various departments when moving in or out. In my case, I requested and was allowed an in-house move to a different apartment. I did have access to the "secret" apartment price list and assumed I would be paying the listed price for my new apartment. Imagine my surprise, after spending $2000 for a move, and just over a month AFTER my move, I find out the price of my new apartment is $257/mo MORE than what is listed on the price list. I never received any documentation before or during the move that informed me of the new rent rate - a violation of the contract that states a resident must be informed of any rent increase in writing at least 30 days prior to the new rate taking effect. Unfortunately for me, I did sign a lease addendum that showed the new price. PLEASE - do not do what I did! I almost didn't sign the addendum because the rent amount was much higher than I anticipated. I should have consulted an attorney then. I did do that later and found out that I should not have signed the addendum because I was never informed in writing of the new rent price. Also, there is significant financial mismanagement of resident accounts. I received 2 outrageous debits on a monthly statement. It was impossible to speak to or email an individual in the Finance Department to discuss my concerns. My voicemails went unreturned and emails never received a response necessitating my going to the assistant resident director for help. An issue regarding a $1369 erroneous charge was corrected, but only after the assistant resident director contacted the Finance Department - where he received an immediate pick-up of his phone call. Additionally, I had to confirm it was, in fact, an erroneous charge after the person from Finance asked: "Is she sure this is incorrect?" I was livid! The assumption from this Finance Department is that every entry they make on a resident's statement is correct, and it's up to the resident to prove them wrong. Currently, I am in the midst of attempting to get a refund of MY money for an incorrect rent overcharge for November 2025. Despite disputing the amount of this debit via my bank, Blue Skies Finance states that I approved the amount. I DID NOT! Because of their response to the bank stating this, my bank closed the dispute. I'm currently exploring other options for getting this corrected. And just know that rent money is not all the money they actually owe me. Please, just be VERY CAREFUL if you decide on Blue Skies as your next home. Look at other continuing care communities in the San Antonio area. There are also very nice 55+ communities in the area, with more being built. Blue Skies prices are the most expensive, or close to it.

    This is the place. My 93yo mother broke her arm and had to go from the hospital into rehab. I…read morechose this facility because God is good to me and led me here! This will be a long review! Driving into the complex there is a gate guard so you have to have a specific purpose or appointment to even enter the premises. As you walk into The Mission, which is the building where my mother is, there are more security measures in place. The doors are always locked and opened by ringing reception. Then you must stop at reception and sign in electronically so you can be issued a pass. You know what there isn't!?! Adult diaper smell! Hospital smell! Old people smell!!! It is set up beautifully with separate halls dedicated to different attend to different issues. The level of care is second to none. EVERYONE is kind and pleasant. I have seen more humanity and patience here than ever before in my life. The level of dignity they treat the patients with is heartwarming. Their attention to detail is such a welcome quality... there are not enough wonderful adjectives to describe my experience with my mother here. I know there is independent living, assisted living, memory care, skilled nursing and rehab here.. I think they also offer palliative and hospice care. If you have a loved one that you find yourself needing help with, I highly recommend this facility!!!

    Photos
    Blue Skies of Texas East - Year round heated pool and Jacuzzi spa.

    Year round heated pool and Jacuzzi spa.

    Blue Skies of Texas East - Relax in the living room at each of The Mission's households.

    Relax in the living room at each of The Mission's households.

    Blue Skies of Texas East - Cochran's Cafe for dining and social gatherings.

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    Cochran's Cafe for dining and social gatherings.

    NewForest Estates by Pacifica Senior Living - Newforest Estates, 5034 NewForest Street, San Antonio, TX 78229. Independent Living & Assisted Living. Tours daily, 7 days a week.

    NewForest Estates by Pacifica Senior Living

    4.1(10 reviews)
    3.9 mi

    We've had the pleasure of attending many events at my mom's assisted living community, and I am…read moreconsistently moved by the warmth and dedication of the staff. Every event is thoughtfully planned and filled with joy, and it's clear how much effort goes into making residents and families feel included and cared for. What touches me the most is how deeply the staff cares for the residents. From the smallest gestures to the everyday support, they go above and beyond to make sure every need is met with kindness and respect. I see their dedication daily -- in the way they speak to the residents, in their patience, and in the extra moments they take to make someone smile. I wish I could name each and every staff member, because they all deserve recognition. It truly takes a special kind of person to do this work with so much heart, and this team is full of them. Given my mom's situation, I can honestly say there's no better place she could be. We are so grateful.

    Visit here often for medical visits. Sorry to say this place is totally run down. Last couple years…read morehave have seen same broken structures - particularly the railings on 3rd floor. A danger and unsafe. The staff(kitchen) not helpful , too busy to get a resident a drink of water to take pills ( no water fountain). Housekeeping has never seen new (2 mo) resident - they keep asking. For the amount of $$ it's a shame they can't do better for our seniors. Another big cooperation not concerned about their product just THE BOTTOM line. I would not put my mother or anyone close to being a senior in this place.

    Photos
    NewForest Estates by Pacifica Senior Living
    NewForest Estates by Pacifica Senior Living - Halloween party at Newforest estates

    Halloween party at Newforest estates

    NewForest Estates by Pacifica Senior Living - Randy Stevens, Executive Director

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    Randy Stevens, Executive Director

    Westover Hills Rehabilitation and Healthcare Center - These are the mats on the around my mother's room that were apparently for her neighbor.

    Westover Hills Rehabilitation and Healthcare Center

    3.0(12 reviews)
    5.7 mi

    Under any circumstances, do not bring your loved one here. My mother was recently transferred here…read moreafter a hospital stay. She was there for rehabilitation due to a fall that caused several fractures. Within three hours her blood sugar had spiked to over 400 (I was monitoring it on my own device). I had to make 3 phone calls before someone addressed it. Also she fell while trying to get up to go to the bathroom because nobody answered the call button to take her there. When they called me to tell me she had fallen their story was she was looking for the remote. She was transported back to the hospital where she spent another 5 days!!! Upon arrival to Westover Hills Rehabilitation her bed was not made. She was not given any instructions as to where the bathroom was or where the call button was, we had to provide her with that information. There were mats on the floor that I was told was for her Neighbor that were all around her bed. Do yourself a favor. Find a better facility. If you care about your person at all. Victor was very quick to answer my calls when we were a prospect. Once my parent was admitted and there was an issue I cannot get a returned call from him. It appears he is always away from his desk or out of the office. I did get a call from a director of nursing (3 days later) who was not able to answer or address any of my concerns because she said she was just on her cell phone and did not have access to her computer. Why would a director of nursing make a phone call regarding patient concerns without having access to the patient's file? Please keep in mind that they did not initiate this call, I made several phone calls to them. I'm still waiting for them to call to see how my mother is doing. I won't hold my breath.

    Nurse Giddy is the BEST. If it wasn't for her quick thinking and initiative in placing my dad's…read moreneeds first, he would not be here. We are beyond grateful for you Ms. Giddy.

    Photos
    Westover Hills Rehabilitation and Healthcare Center
    Westover Hills Rehabilitation and Healthcare Center - Would have been ok if they knew to clean the poop from the shrimp

    Would have been ok if they knew to clean the poop from the shrimp

    Westover Hills Rehabilitation and Healthcare Center - Small cold BLT

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    Small cold BLT

    Chapters Living - San Antonio

    Chapters Living - San Antonio

    5.0(1 review)
    5.0 mi

    Back in mid-July of 2021, I placed my husband in a memory care facility. After just 5 days I came…read moreto the realization it was not the right place for him at this time. I went to Memory Care of Westover Hills and asked for a tour of the facility. It was night and day difference in the ambience and staff from where I had placed my husband! They did have a private room available and were extremely accommodating considering the short notice, and I was able to move my husband there the following day! I am so comfortable and pleased with my decision. My husband had now been there about 10 weeks and I feel moving him to Memory Care of Westover Hills is the best place for him at this time of his dementia journey. His room is always clean, he is always dressed well, he's happy, has adjusted extremely well, made friends, and he never asks to go home, get out of there, etc. Their menu has a lot of variety and the food is delicious! There have been a couple times when I've found he is missing a pair of shoes, belt, etc. and the staff is amazingly fast at locating the missing items. The staff from the Executive Director, Director of Nursing, Marketing, Receptionist, Caregivers, Med Techs, Kitchen Staff, Maintenance, Housekeeping, etc. are all well trained, patient, kind, and always encouraging the residents to participate in numerous daily activities.

    From the owner: Memory Care of Westover Hills is 100% dedicated to the individualized, focused care of our…read moreAlzheimer's and dementia residents, and their families. We offer specialized senior living for those suffering from Alzheimer's and dementia. Our all new state of the art facility is open and accepting new residents. Tours are available daily. We provide care environments for those suffering from the numerous forms of memory loss by offering a uniquely designed Care Program for each individual. Our doctors and specialists understand the importance of a personalized approach by providing customized programs that are designed to show the same compassion towards families as we do towards our residents, always with respect. You'll find our facilities offer a warm, comfortable and homelike environment with supportive services, nutrition-designed food menus created by chefs and staffed by dedicated, caring memory care professionals.

    Photos
    Chapters Living - San Antonio - Beauty Salon/ Barber Shop

    Beauty Salon/ Barber Shop

    Chapters Living - San Antonio - Lobby Area

    Lobby Area

    Chapters Living - San Antonio - One of many common areas

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    One of many common areas

    Avalon Memory Care - assistedliving - Updated August 2026

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