Just received an estimate to replace a $32 part on a humidifier for $684 after I already paid $125 for the diagnostic fee. I don't mind paying for service, but I don't need to be gouged. Service has gone downhill in the last year. read more

We have been doing business with Peck and Weis for many years. They turn our well and water on in spring of each year and shut the well and water and winterize our property every fall. They are great to work with and we love Sue in the front office! read more

I should have called them before I called 2 other local plumbers/HVAC companies (both of whom ghosted me after I explained what I needed-but had promised I'd hear from them soon). Bill helped me find a good solution without trying to sell me a new system. Technician arrived ON-TIME, arranged water shut off with the town and finished on-time. Did a very good job. Final cost was within 5% of the estimate. I will definitely use them in the future. read more

A very professional operation. I've used them serval times and will continue to call them when the need arises.

I had an issue with my AC unit not turning on after the winter months so I called Peck and Weiss. They were prompt to arrive and informed me that I needed a new motor for my AC condenser fan. I was skeptical and called a friend who owns a large HVAC company in Illinois. He advised me to take a screwdriver and spin the fan blades a few times. After a few turns, I turned on the AC and it worked perfectly for three years until I replaced the furnace. I have read and learned of many scams like this from my HVAC friend but never experienced such a situation in person. Good thing I had an honest friend who I could trust for advice and it sure wasn't Peck & Weiss! read more

I am writing this review to make sure I recognize the great work Peck and Weis has done for me with HVAC and Electrical services . Peck and Weis has assisted us with new construction commercial and with service at our residence . I have found them to be very responsive even during this unprecedented time of home sales expansion and building. More importantly to me , they have acted with integrity and squared away issues that weren't my responsibility . Their fees for other services have been reasonable and I like that the Customer Service staff clearly gives you the option of immediate service which may require over time rates or they work to get you on the schedule as soon as possible . Thanks to everyone at Peck and Weis for working as a team to provide great service to this community. read more

Had problems with a new boiler. Told them it was u set warranty & provided info. Sent a guy who, after working on my boiler and telling me there were all these problems, added that he was 'reading up on my boiler.' Problem continued b/c he Misdiagnosed issue but still charged for his useless call. Next guy comes out, admits 1st guy was wrong, replaced part, that I NOW learned was not under warrant-spent time bleeding air out telling me the installers messed up. Today I find out part wasn't covered and wasn't my installers issue. Can't seem to tell the truth. Will never use again read more

I requested a bid for an AC unit and Ryan Peck came out. He e-mailed me the bid and he made a mistake by $1000. He told me he would not do it for the bid price. I sent his father an e mail telling him I had a furnace and a hot water heater installed in the last 5 years and thought once you submit a bid you should live by it. He made a sarcastic comment saying his son needed to proof his bids and he fired his son. Ya right. I will never recommend Peck and Weis for any work in the future to any of my friend for Daryl's flip attitude. I know he does not need the $5495.00 for the AC unit. I ordered the unit from Kettle Morraine heating and AC and will not look back. read more

They came four years ago in winter and installed a new furnace and it was friendly fast service at a time when we really needed heat. However, here are my experiences in the past two years. We had a busted pipe in a downstairs bath in the spring. Based on the HVAC service we had in the past, I thought we'd give their plumbing a try. BIG MISTAKE. The busted pipe in the bathroom could be seen in the basement. In order to access the break, the fridge needed to be moved in the kitchen. Seemed like a really easy fix since he'd have direct access to the pipe. The plumber they sent was not in mood to move the fridge to get to the pipe, hung out for a bit and then left. They charged me over $100 for a service call for someone who did nothing. I just paid the bill without saying anything and had to hire another plumber to come out to do the repair. This summer we and called for AC cleaning and service. There was a problem with one unit that required additional work. When I called to pay the $1200 bill, I told the woman in the office the unit had not been cleaned as it was suppose to be. It still had a couple of inches of maple tree seeds at the bottom, which certainly hadn't happened in a month. She told me it had been a month and that was too long to send someone back out, but she would check with the owner and call me back. That never happened. What also was bothersome was the young tech on personal calls just hanging out next to my AC units. At $96 an hour for labor, make calls on your own dime. The last two experience are also marred by a piece we had fabricated by them last summer which took way longer than told and was only completed when I called and spoke to, who I can only assumed is the same witchy woman in my last encounter, the office. We have always paid our bills on time and have spent over $5,000 with them. I'm certain this must seem like a pittance to them, but certainly their are other companies out there to choose. read more

Customer be alert. I am an out of state owner of a GN townhouse. Repairs were needed and completed. Then the frustration began. I received an invoice for $215.50, which was promptly paid by check. Two weeks later I receive another bill for $452.00 for two additional invoices. Nearly $700 for a small gas leak. After a phone call with a promise for a return call (never happened) and several emails later, it was discovered I was billed for repairs for a property in Fontana, which I never owned. It has been rectified (I hope). However, this is a warning to be very sure you are being billed for services rendered at your property not someone else's. read more

Excellent plumber, but the office is low-class. Rude, irate and condescending Eilene called to shout at me about a little late payment.

5 Stars is not enough to describe the service from Peck & Weis. On the hottest day of the summer a power surge at 5:30PM takes out my thermostat. From the time I called to the time it was repaired was just over 1 hour and I'm not in a major city. Their responsiveness, customer service, knowledge and even after hours prices are the best in the business. Crisis avoided thanks to Peck & Weis! read more

Our furnace died the day before New Year's Eve. We called our furnace company we had used for years to be told we had to wait 4 days because of the holiday. It's. -1 degrees. I went to Walmart to buy space heaters and shared with the cashier my ordeal of no heat. Another customer overheard the conversation and said call, Peck & Weis, they are reliable, honest, quick and do great work. He shared that he had recently used them and was surprised at how reasonable and good they were with options. I called and am so happy I did. Within less than 24 hours I have a great new furnace and a fair price. They actually quoted us less than the company we had used many years and now will never call on again. Thank you Peck & Weis for responding so quickly and helping us ring in a WARM New Year! I will recommend you over and over. Everyone we dealt with was great! read more

They are OK on installation but totally inept on service. I spent $6000+ on a HVAC system from them and the first time I need service (the hottest part of the year) they tell me I have to wait for two weeks just to have someone bother to come a look at the system. I called Komfort Heating and they will have someone out the same day. I will never spend another dime with Peck&Weis. read more

Class Act! Heat went out on Sunday - I was their 2nd call. Tech showed up - slipped on his plastic booties over his boots! - nice touch! Diagnosed the problem to be a circuit board - WOW - still under warranty - but I still had to pay for labor and extra for Sunday rates! Turns out that they did not have my type of circuit board in stock. The only place that had it was an hour away and they made a special trip on Monday to get it! Diane called to let me know the part was in and I scheduled the time to install it. I was not the happiest camper but Diane explained everything to me, calmed me down and was very professional, courteous and knowledgeable. She told me what I needed to hear - not what I wanted to hear! I was so impressed I called Tom, her boss, to let him know she is what customer service was all about! I even had them service the furnace and a boiler I had. The tech explained how everything worked and walked us through everything he did. So now we are warm and happy, happy, happy! You have our highest recommendations!!! Thanks Diane, Tom and service tech Dave read more

We had our A/C serviced by Steve this morning. He was on time, courteous and knowledgable. I trust these folks and highly recommend them.

We have a cabin on Powers Lake and needed a new heater and air conditioner. We had previously had room units and decided to go with central air requiring attic and duct work throughout. Ryan and his installation team were easy to work with, provided good information prior to the work and were very professional. He worked with our schedule and made it work. The unit is working great and I would definitely use them again for future HVAC and heating needs. read more

Had used them previously for repair work for a second home, seemed okay. Had frozen pipes, so I called them and they came out relatively quick and "repaired" the pipes....turns out they did a miserable job and the pipes still leaked...since it was a second home that I did not visit again for two months, I only found out two months later that they were leaking and guess what....they said it was "too late" that I should have called earlier and did not stand behind their work. Will never use them again for any repairs and recommend you avoid them as well since they quite simply don't stand behind their work....too bad, as I said, I had used them with success prior to this last time, guess they don't care about long term relationships and keeping customers happy. My new contractor fixed their shoddy work in less than thirty minutes and replaced them on my "contractor list"..... read more

spent $250 having A/C serviced this spring, 4 weeks later on a holiday weekend and temps in the 90's, the A/C isn't working.

I moved into a new house in May, and based on the inspection, the master bath toilet was leaking and stained the drywall taping. I had Peck and Weis do reseat and seal all the toilets, clean drains, and install a faucet. Job done no problem. Then I had drywall company re-tape seam and had ceiling painted. Peck and Weis also fixed a hose spigot and serviced air conditioner. No problem. However, six months later, master bath toilet leaked again and ruined drywall job. I called them and there was zero customer service and maximum attitude. I was informed any work done was only under warranty for one month, which seems ridiculous. I think if anyone knew their policy they would never consent to hiring them. They fixed it, and so far so good, but charged me 284$ to fix it (were kind enough to give 100$ off) but in my opinion are responsible for ruining the drywall and paint job; 200$ was what just the drywall work cost. I would have been content if they just fixed the toilet at no charge - everyone makes mistakes - as was evident when the other plumber they sent out looked at the toilet. But not owning up to it and poor customer service when something went wrong will prevent me from ever calling them again. read more