Initially they were not easy to get ahold of as the HVAC season was at peak however neither was…read moreanyone else. I had them come and provide a quote for air quality as my original HVAC provider quoted a very big number and would not explain why the number seemed so inflated. The person who came on site was informative and gave me several options, all of which were a fraction of the other quote. The service person came to install and identified two other areas I needed to consider given I have badly allergies. These people are life savers. GREAT VALUE!

Absolute worst service company I've ever had to deal with. In late May, I called Adams and asked…read morefor them to service our generator which has been leaking oil. The customer service rep I spoke with suggested that I sign up for their membership and schedule it as "annual preventative maintenance", assured me that that service would take care of the issue and that the amount of money I'd end up paying for the membership would even out/be less than what I would have to pay for the service call ($169/hr, give or take 2 hours to fix the leaking issue). She made it make sense and I truly felt like this person was looking out for me. She scheduled the PREVENTATIVE MAINTENANCE for June 19th and said that I could call back any time to sign up for the membership and that it would be covered under my monthly payment, which I did. On June 16th, a tech showed up at my house. I was confused because we scheduled it for the 19th, but figured it was better we get it looked at sooner. The tech was professional and friendly, but nothing was resolved as he couldn't see where the generator was leaking from after letting it run for several minutes. He cleaned up some of the oil that he could reach and told me to check it in about a week to see if I could tell if it's leaking from the front or back. I asked him if he did the rest of the preventative maintenance stuff since that's what I scheduled this as, and he showed me on his phone that it was actually scheduled as a service call. As soon as he left, I called Adams to try to resolve the issue with scheduling. I was told that the person that scheduled me would call me back. The next day, since I didn't get a call back, I emailed info@adamspower.com and explained what happened, asked if I'm still scheduling for the preventative maintenance on the 19th, and making sure I wasn't going to be billed for a service call since I was told that I wouldn't be. They responded that I was not scheduled for the 19th and that my billing dispute would be escalated to finance and that an Elly would call me in the next few days. A week later, I checked back in, no response. I let another week and a half go by, with no follow up from Adams. I thought maybe since I wasn't being sent a bill, maybe they weren't going to charge me for that service call after all. Since I was already feeling like I couldn't trust this company, I decided to call and end my membership. The runaround that they put you through is insane. First person says they can't cancel my membership and that it would have to be escalated to financing, transfer me to a different line, get sent to a voicemail that will never reach back out. I call again right away, am told that they can help me with whatever membership questions I have and I say, "great, I'd like to cancel it." They try again to transfer me but I say I don't want to be transferred, I just need my membership canceled. I get put on hold for a few minutes, then finally they come back and say that it has been cancelled. And I'll be seeing a refund. I ask if I'll get an email confirmation just for peace of mind, she says that I'll just see the refund and that she can send me an email herself stating that my membership has been canceled. It's been 5 weeks since that call and I've gotten no email and no refunds. I wish I could say that was it! A few days after I cancel my membership, guess what email I receive from them? My invoice from the service call! Why would they wait to send me an invoice over a month after the service, right after I end my membership? Since then I have been calling and emailing, with absolutely no help. I keep being told that it's been escalated to a manager, billing, finance, etc etc. and that I should be expecting a call back. I think they're just waiting for me to give up. And after seeing other people's reviews and experiences, I don't feel so alone in the way I've been handled as a customer.

We purchased a new a/c unit and a new furnace from infinity. The price and service were excellent.read more

I cannot recommend these folks strongly enough…read more Based in my neighbor's enthusiastic advice, I called Infinity to inspect my A/C setup and to advise me on whether to replace three old compressors for my old farmhouse. Rory came promptly the next day and, after asking lots of good questions recommended not replacing anything at this point. We followed up this discussion by looking at the 3 furnaces/blowers, based on the rising cost of propane and new insulation work recently done on our house. Rory was both patient and extremely knowledgeable, helping me put together a plan for the next few years while not pushing any installations at this time. I felt strongly that he had my best interests at heart and will definitely use Infinity as we change out equipment over time.

Southern Lakes Plumbing and Heating Our water heater died…read moreChristmas and Southern Lakes got us in as soon as they could. TJ was the technician was on time and worked professionally we had a few hiccups but he knew what to do. TJ was friendly with our Sasha as well she felt protective at first but then just wanted to be nosey. After a long day it was done,well done TJ!! We will call again!! Oh wait they did come back. This last Friday Jan 30 Southern Lake's came back and replaced our old furnace with a new one with heat pump. Arron and Eric were the technicians they were on time. They did what they had to do and of course Sasha settled down eventually but wanted to be nosey of course. Was very impressed that ALL tech's we had in last two weeks were very professional, acknowledgeable and cleaned up as well as made sure ALL was running right before they left. Thank you again Southern Lakes Plumbing and Heating!! Services Water heater installation, A/C system dismantlement, Heating system installation, Install AC, Thermostat installation Price was very reasonable!!

Southern Lakes installed a replacement heater in our attic. They were clean and professional. We…read morehighly recommend them.

When you find something or someone that is truly amazing, share it! Josh with American Heating and…read moreAir Plus is truly that person. He is professional, thorough, clean, honest and respectful. He came to our home for maintenance of our AC and i signed a year contract. There was no pressure with his visit, only a detailed thorough cleaning. Highly recommended.

I highly recommend American Heating And Air. When my…read morefurnace went out , they were out quickly. They were very upfront on everything. Explained everything and were very kind. They did not charge an arm and a leg. Very professional !! Tammy G.

I was really happy with the service I received from H J Faust. When our heating went out on a…read morefreezing day, they had a worker out at our house a few hours later. Colin figured out what was wrong and fixed it all in the span of a few hours. Really grateful with how fast they were on a cold winter day, and everyone I spoke with was helpful and very friendly. Will definitely use and recommend their services in the future!

Great communication regarding service appointment. On time, as scheduled. Colin was great. Ask me…read moreif I had any questions, and brought things to my attention.