Got my updated, polarized sunglasses last week and they turned out to be yellow tinted. I was…read moresurprised and so was the girl behind the desk. But yesterday afternoon, driving my '97 Boxster back from Philly to Wilmington, it rained heavily the whole way and there was a lot of spray from speeding (55 limit = 70), heavy traffic and also fog on I-95. The yellow-tinted sunglasses turned out to be perfect fog and spray cutters. Quite amazing. I mean it was like the road was clear. Big trucks and black pickups come from the fast lane and cut in front of me to spray my yellow roadster good, but I was OK vision wise. Fortuitus mistake or not, the yellow tinting worked out fine. Good to know. All's well that ends well.

My wife has had several negative experiences with the female receptionist. It seems she lacks…read moresufficient training on the necessary procedures. Furthermore, her interactions with clients have been consistently unprofessional and unhelpful. Additional training in customer service would greatly benefit her and improve the overall client experience. This situation requires immediate attention to prevent further issues. They are more interested in receiving their co-pay than having clients wait over an hour to be prepped. Appointments last between 2 - 3 hours for NO apparent reason when the procedure is about only 10 minutes in duration.

understand not one of theses reviews has anything to do with the outstanding work dr.brisman does…read more his bedside manners are top notch‼ so if you value your eyesight, this will be the doctor. you would definitely want to talk to.‼

The billing at this facility leaves very much to be desired. I was billed for my copay which I…read morepaid during my visit, was billed six months after my visit. When you call and ask for billing dept most times no one answers. Once I called and gave a credit card to pay my bill, they told me they could not email me a receipt. But then I asked to mail me a receipt, they said yes, but never got the receipt in the mail. I went in today 4-4-25 with my receipt from Oct. 2024 which showed I paid the copay, the lady said "just ignore the bill, NO explanation as to why I received the bill. I would not say this is a professional environment. I have no issues with the doctors, they seem to be true professionals, it the staff members who I have issues with. Therefore, I have moved on to another eye doctor NOT AFFILIATED WITH THIS BUSINESS. Many of my family and friends have also left this practice for the reasons I have cited above. SAVE YOUR RECEIPTS, YOU MAY BE BILLED TWICE. Donald 4-4-25

Best eye doctor in the tri-state area, if not the entire country ! Dr. Hall knows his stuff and…read moregenuinely cares for each and every patient. He also employs an amazing staff who are always a pleasure to interact with and to top it off, there is always a fantastic selection of magazines and music playing in the waiting room.

I recently had Epi Lasik surgery by Dr. Minkovitz. From the pre op consultation through the…read moresurgery and post op visits I was impressed how thorough Dr. Minkovitz was. The staff was efficient and kind. The end result is 20/15. My distance glasses are gone. Dr. Minkovitz is my "DE Top Doc"

What a breath of fresh air to find a professional like Dr. Senall here in Sussex County! My first…read morevisit today was great, I found Dr. Senall to be professional, knowledgable, articulate and considerate. The exam was very thorough and informative. Dr. Senall's staff was very kind and the office is maintained in a professional medical manner. I am happy my family will continue with Dr. Senall's care.

The girl behind the reception desk was extremely unprofessional, very rude, and even yelled at me…read more I knew the second I went up to the counter to check in that she was going to be an issue and boy why she! I don't know what happened when it used to be St. Francis women's care. It was wonderful now all new people it's called Trinity it's horrible.

Terrible practice. My doctor shared information/diagnosis with an outside specialist that was not…read moreeven remotely accurate. This could have be absolutely detrimental to someone's care, but fortunately I am considered healthy and did not suffer from something so negligent. I sensed a disregard for my health for years, but unfortunately I did nothing about it until recently. Do yourself a favor and believe the terrible reviews - I chose not to in the beginning. The one positive from this experience is that it's helped me appreciate the excellent care I am receiving now.