I stayed at a hotel nearby, and visited this gym recently. I went to Gymbox earlier in the week,…read morebut I found it significantly underwhelming compared to this gym. First this gym is 24 hours, so props to that. Second, it has 2 floors, a ground floor for mostly cardio and the lower level for weight training and a crossfit/functional weight area. The price is reasonable too, but the sign-up process is pretty tedious. Because the facility is so automated, so have to enter a code to get someone to show you around the place. There's a couple of kiosks available to sign up, but I recommend just signing up via the website if possible. I didn't understand how to get into the place until I had it explained to me, since I come from the US, where they have no such automated door system in place. Apparently you enter in a code, press the OK button, and you step inside the pod, and the other side will open when the first side closes. In addition to being more automated, it also reduces the airflow from the outside, which I presume indirectly saves them air conditioning and heating, though the airflow actually might be a drawback when you go downstairs to do barbell / free weight training, because it kind of smells slightly. On the whole, considering it's in London, and the alternatives are simultaneously more expensive and smaller, this is actually a good deal. But even though the weights are re-racked (which doesn't happen all the time stateside), they were all in the wrong place. It's almost like people just put it wherever there was space, no matter whether it was even a matching or pair space for the dumbbells. But once again, for the price and location, this is really small potatoes. I could see myself going here more often if I were staying here longer for a visit.

I have been a member for over 14 years, and this place used to be amazing. Fair warning: the branch…read morehas actively been pushing members away for a little over a year to justify drastic changes driven by a shockingly unprofessional management at the top (up to the brand level). The club stopped paying Zumba licence, right before removing all music so they could slowly remove valuable classes and replace trained instructors with cheap in-house staff with basic knowledge. Exit cycling, swimming, Zumba, boxing and anything worth paying a premium membership. Now all you get is a few machines, one working toilet at best per changing room and some mediocre offering with extremely boring AI music (instructors who played their own music got either fined or fired). Pool is often broken and closed, with regular shortage of hot water in the changing rooms. All the best instructors have left by now. The club has fallen so badly it's made it to the newspaper. If you are looking for anything else than jogging on a few treademills for a very high price, look elsewhere.

This is a lovely Virgin gym. I especially like that the freeweights are kept separately to the…read morecardio machines etc. The pool feels a little like a tin can - so they lose points for that, but the jacuzzi is huge and deserves recognition! Very lush changing rooms and they come with little tvs to entertain!

*Disclaimer for all Americans: all access does not get you in, destination only. And, earthbar app…read moredoes not work here either, so no points for smoothies etc* This is one of the nicest locations I've been to. Megan (AGM) was very kind and granted me access. The gym itself has tons of equipment, machines incorporate free weight aspect to it, tons of great treadmills, open layout, nice ceiling, an airport lounge-esque work-chill area. Bathrooms are in line with the nicer SF locations, steaming available. Limited hyperice is a drawback, also expected newer rowing machines but overall, would recommend the upgrade, some improvements can be made, but the good is very good. (Gym had tons of people but edited everyone out to protect privacy)

Great location! Close to everything you need. The staff here is so friendly and helpful. Lots of…read morespace . There's a nice juice bar also (I think it closes an hour before the gym closes). Similar to the equinoxes in the states.

Very basic gym - weights, some cardio, and one classroom. Desperately needs a complete and drastic…read moreoverhaul, however their continued success is due to lack of immediate alternatives. Nice & friendly staff. Predominantly gay clientèle.

Excellent location; un-pretentious sweat. Friendly, vaguely camp atmosphere. Friendly classes.read more

In my time in London, I've belonged to various gyms at different times: 1 x David Lloyd, 1 x…read moreFitness First and this one, Virgin Active in Hammersmith. In favour of the latter are the following elements: the 20metre pool cleanliness Power Plate beauty room friendly staff towels on arrival so you don't have to bring your own decent size of locker shampoo and shower gel in the showers, in case you forget your own (okay, it's far from quality stuff but it's certainly better than nothing) plenty of hairdryers and grooming space Mostly, I live for the pool, where they play restful classical music and where windows let in natural light, making this quite a pleasant space until the doofus in front of you splashes the pool in your face with over-zealous kicking.

The Virgin Active gym in Ealing (on the 5th level of Ealing Broadway shopping centre) does look…read morenice although it is a small one. The equipment is reasonable but the whole place feels like cramped - you can stretch a bit and reach the ceiling from the treadmill! It is relatively easy to get to the machines so not too much competition for resources but I find it strange that the strength equipment is limited. The good part: there is a sauna, steam room, shower cubes are clean, there is a small swimming pool and a cafe. The down side: again - size, staff is not really helpful; for 70 pounds per month they don't give full towels but a sweat towel only so it's not good value for money at all! I was told that for a full towel I have to pay 6 pounds per month extra but then again with Virgin is like this - X pounds for this, Z pounds for that on top of the already high price. In the US for 90$ you'd get an excellent gym with everything!

The K West gym and spa is a pleasant environment, with good equipment and nice clean changing…read morefacilities. Price for the gym only is expensive at £65/ mth and the spa use is more expensive. Spa and gym membership is £90/ mth and include access to steam room, sauna, solarium, and even a snow room, which is quite novel. There is a hyrdropool which is good for relaxing in, but sadly no swimming pool. Membership includes discounts in the hotel restaurants and 2x guest passes for the year to treat friends. Overall the facilities are pleasant and the staff are nice, however the price is quite high, but then if you attend regularly it is worth it.

Don't join this gym. After you sign up you find out:…read more - you have to get a card to let you into the gym on the 3rd floor down, then go up to the gym on the 2nd. Not only do you have to get a card you have to sign in. Sometimes you get in line and wait! Who needs that extra hassle. Then when you leave, you have to go back to the 3rd floor and get the card with your name on it again. Wait, wait, wait. - they don't listen! The staff at the counter don't take any notice of issues in the gym. - no one cleans up the gym during the day - so towels are laying around, weights lying everywhere - no liquid cleaner or paper in the dispensers to clean the equipment before and after you use it - yuch. I asked 4 times, then finally brought the liquid bottles to the counter on the other floor for them to refill. Seems they can't be bothered - machines don't work and stay that way. Not regularly maintained. Signs sit on them for ever. - lots of the tv screens don't work - the room itself is really quite small yet they charge £65/month - the steam room and sauna are not part of the gym membership - you have to pay a lot extra to enter the spa area. - the staff use the changing rooms as their changing rooms! Not cool. - the music OMG they either have no music or they put it on a radio station and turn it up loud. Ever try to work out with someone's voice talking loudly on and on - not music but the chat in between. Really cheap. - If you talk to the manager, Ludmela, she just says, "It's policy" to go through the sign-in/out regamorole. Yes, they are looking for someone to look after the gym! So they didn't say that when I paid up for 3 months. GIVE THIS PLACE A MISS

Huge gym located in the Westfield Mall. They are on the top…read morefloor kind of tucked into the corner. Mens locker room has a sauna and showers and plenty of lockers as well. Theres also a recovery area and a cycling studio. The weights and boxing area are upstairs. Great set up with plenty of machines that cover every body part as well the squat racks and dumbbells. Cardio machines as well. The gym is nicely set up.

Today, Gymbox once again failed to open on time. Dozens of members were left standing outside for…read moreover 20 minutes before many of them gave up and went home. Unfortunately, this is not an isolated incident. It has happened repeatedly, and it has become completely unacceptable. This is London, one of the world's leading cities. Customers expect professionalism, reliability, and respect for their time. Instead, we are treated as though our time has no value at all. Many members, including myself, have raised complaints before, yet nothing seems to change. It gives the impression that Gymbox simply does not take these issues seriously. A gym that continues to charge full membership fees has a responsibility to provide the service it promises, starting with opening its doors on time. Customer service is measured by actions, not promises. Repeated failures to open on time, combined with the apparent lack of urgency to resolve the problem, show a disappointing level of respect for paying members. I expect Gymbox to explain why this keeps happening, what concrete steps will be taken to prevent it from happening again, and what compensation will be offered to members who have repeatedly lost their valuable time because of these failures. Paying customers deserve better than this.

The premises and facilities are good, but the staff could not care less about members; there is no…read morecustomer service. There is a great push to sell membership and during that initial conversation they conveniently forget to give details that will effect your ability to cancel. They hide behind the terms and conditions (which you cannot view at that stage) yet they detail them all when you request cancellation. I wrote to explain why I thought that I should play only a month's notice rather than the 7 weeks that they want to charge me and received an email from one staff member to another saying 'Hi Pete, This woman is eating me alive! Any ideas?' Would you want to be a member of a club that treats members like that? I'd advise going elsewhere.

Ive been visiting the fitness center for a month now and It is absolutely perfect! they have great…read morestudent offers, the fitness instructors are all more than helpful and competent, they have mutliple classes in 3 different rooms running every day, including an extra spinning room with disco music for motivation, a pool, steam bath and sauna, a huge roof terrace for relaxation and they host events there from time to time which is great! the showers are provided with shower gel and shampoo and the staff is always there for questions. a complementary personal trainer lesson is included and a 20 pounds voucher for the beauty clinic. all in all, two thumbs up! they are great!

Live in Barons Court? Want an affordable gym to 'get the job done' (stay in shape or lose weight,…read morethat is). Energize Fitness is great!! Less than half the cost of other gyms in the area, Energize has a range of treadmills, elliptical machines, stairsteppers, two types of bikes, weight training equipment, ab mats, etc. They also have daily classes such as spinning, zumba, kickboxing, etc. If you're a student at the college, you get an even more amazing discount. (I took a night class there and my membership was less than 10 quid a month - wow!!). I'm a personal fan of the spinning classes; they really kicked my hiney! A great, challenging work out that really steps it up! It does get crowded right after work, but most gyms do. To avoid that, come in the morning or after dinner time, if you're able. The place isn't huge and it's not a Virgin Active wannabe or anything - it's simple, affordable and great, all around!

Really really bad service, perhaps the worst I have seen in London. If you have a problem they will…read morenot help you. I have been trying to get my pass working for seven months and still not working, in the meantime my direct debit details have been lost and they have not been able to fix them yet. Also they will not let you go easily as they will refer to the minimum contract term. Good luck!