It usually takes 1.5 hours of waiting to even be seen. It doesn't matter what time of day the appointment is

Every visit feels the same -- long waits with no regard for appointment times. What's the point of scheduling if you're going to wait 45 minutes or more to be seen? There's a serious lack of respect for patients' time. This has been a consistent issue, and it's frustrating and disappointing. read more

Absolutely zero respect for appointment times. Seeing a doctor ROUTINELY runs 60-90 minutes past the scheduled time ... with zero updates on timing and zero apologies for the lack of professionalism. read more

I like my doctor but I absolutely despise how the practice is run. It's a business with non-existent customer service. You can never speak to anyone at your local office, they only have answering service with clueless and useless reps who have no idea about anything at all. Why have it at all? I can't tell you how much time I waster with them since my baby was born. Good luck with resolving a billing error - nobody will pick up the phone, you'll never get through their answering service and you can't leave a voicemail after spending 40 mins waiting on the phone. The wait times at the office are also super long, which is especially frustrating if you have a newborn. They also charge you an extra $150 for "after-hours appointment in addition to a COPAYMENT and in addition to the insurance payment they receive. As soon as we are done with all our vaccinations I'm switching the practice. read more

I have no idea why they don't get the credit they deserve! I LOVE THIS LOCATION, above all of the pediatric associates locations I've had to visit. I have 6 children coming to this office since they were born. I feel so confident when I call with any concern and they are as concerned as I am. if it merits a specialist visit, it's done. labs, etc. The doctors give you the time of day to listen to your concerns and to address them appropriately. luckily they are affiliated with most specialists and when you access the portal for anything you need, you have it at the tip of your fingers. I don't know why people complain about wait times, phone wait times etc. Everywhere you call, you have wait times! Every doctors office you visit now a days, you have wait times! That's just how it is. But they move very fast and organized in this location. I never have a long wait. Just sit down and look at the beautiful view of the beach and relax. You have a great system when you can do the tele doc and not even go into the office. I do all labs in house. I leave with all of my forms before leaving the office. When my youngest child was born, he was a premie in the middle of the COVID pandemic. I couldn't even find formula. They made sure I had samples and didn't have to go crazy in long lines looking for his formula. The BEST PEDIATRIC ASSOCIATES OFFICE! Thank you to all of the wonderful physicians From Dr. Leitner, Dr. Erick Naka-Mizrahi, Dr.Lirman, Dr. Daniela Arroyo & Dr.Pages Etc. read more

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So here's the deal - this location is either poorly run, or understaffed, and I can't figure out which one it is. I would not recommend going here, and am thinking about switching practices. I've been here multiple times and each time the visit takes at least 2 hours, usually 3. Today I waited with my one year old for an hour in the waiting room and another 45 minutes to be seen. By the time the doctor examined her she was tired and hungry and had been there for 2 hours already. Not fun. To top it off I felt like our doctor was scattered at our visit and rushing through it. I also think it's really inefficient that you can't call the practice directly - this wasn't the case with our old pediatrician and it's not customer centered at all. I can't call my doctor and leave a message and have him call me back. You call some crap 1800 number that's like the answering center - wait on hold because this is also understaffed, then leave a message and hope for the best. I'm pretty angry that my daughter had to spend her whole morning here. It shouldn't take you 3 hours for a routine well child visit that was scheduled weeks in advance. read more

The doctors are great and competent. We also like the facility itself with nice colorful walls and great views from some of the rooms. What is really annoying and almost unacceptable are the long waiting times. At our last three visits it took between 75 and 90 minutes until we saw our doctor! With a small and tired baby this is a nightmare every time. Please change this - it really spoils the otherwise good experience. read more

You guys are below trash, refusing to see my daughter for a $300 balance from when she was 2 years old.... she's 15 now and you guys literally refused service I'll be taking my business elsewhere read more

Supper long weight it is horrible and they treat u as if u are a stranger with your own children I asked for my daughter blood and they did not give it to me but they can ask and do what they want bad bad bad read more

I had my twins been seeing at this location for more than 2 years @ 4308 in Miami Beach . I have never really had any issues with anyone . However lately the service provided to my kids is being a nightmare. My twin daughter have a F/u with an Endrocronologist, I have the referral however my child needs to do a bone age prior the follow up appt. Is been more than 5 days calling this location or call center to please get a referral or a authorization for my child . I was scheduled 2 for a teleaahth visit and wow the appt was for 620 pm and NO one came to chat to speak to me, once I began sending messages letting them know how unprofessional they all are. Someone called me to lmk and Dr will help me lol I water for almost 20 minutes until finally the Dr came on the live appt. I once again explained all that I have said over and over to so many people. For the Dr tp tell me oh no we can't give you a referral?? What do you mean? I called the Endrocronologist doctor at Nicklaus hospital and was told YES my child Pcp must provide me with a referral. Well my child appt is 11/8 and today is 11/7 I called again this morning. Because I have not received anything from P A and I was placed on for 21 minutes and no one came back to assist me . Incompetent at is best . I regret so much trusting P A . I'll make sure to remove my kids from this place and let all my friends and family know how inhumane my child has been treated all because no one wants to help me for a referral. read more

We only go there because we have to get forms for school. Staff is rushed and could care less about patient or patient needs. Forms were not even completed for school.... we had to print and fill them out ourselves as they only had a signature in place. This is franchised corporate medicine, in and out, no time for any questions or concerns...there has got to be something better!! This is not acceptable. If I could give a zero, I would read more

Avoid Pediatrics Associates. Find a doctor in a small personal office if you can. This is a business, a business that makes money off billing mistakes and insurance issues. They are horrible at management and it's harmful to your children's health. They make billing mistakes all the time and it can affect whether or not they treat your children. Please just avoid every Pediatric Associates office. read more

Terrible experience, we paid 140$ and we waited for 2 hours and nobody come to visit my daugther.. she wasn't feelling well and the doctor never came. Worst place. Plz don't came here read more

Great practice! We're new to the area and have seen both Dr Arroyo and Dr Medina and both were excellent, so friendly and attentive to our kids. Front desk are very nice too! read more

this is the worst practice in the United States and probably the world! my 7 month old baby is Ill and they are refusing to see him because they are claiming that there are unpaid bills. I spoke to my insurance company and they have confirmed with me that all bills were paid. I pay a lot of money for private insurance and they have comfirmed that all bills were paid. not only does this offices billing department never answer but they cancelled my sons sick appt! if you care about your child's well-being and health and if you're a parent that genuinely cares about their child then run as far away from this place as possible. I am already filing a complaint with the dept of health against thus office... find a smaller local pediatrician, not these corporations who don't really care about your children! This place should be shut down read more

My kids go to this location since they born. However, like most of parents days here, calling for appts is a nightmare !!! I just made my 5th call. The first call, a lady called Vilma, put me in the phone for more than 25 mins. She was not helpful at all been a Saturday she couldn't find even one location to go with the kids. So I will change Drs.... Customer service should be imperative for them! Sorry PA , I'm very disappointed. I will take my kids now to children's Hospital urgent care. read more

The worst service in kids service I hate bringing my son in this office because a lot of people come in and gets service a lot of faster and I've been waiting for like an hour and a half. I much prefer the Causeway in North Miami my son is sick with stomach aches and a fever and still I call for appointment at 11am and it's like a half hour. The staff don't seem to care and they are so cold people. Basically I have to wait like eternity. I really hope anybody who reads in the administration side can change how the staff can conduct a appointment right it was suppose to be 11 am not the whole god dang day read more

It's so unfortunate because the doctors and staff are great , especially my doctor Dr.Daniela Arroyo. I've had to get an ultrasound for my 5month old daughter head , I got an appointment the very next day at A pediatric hospital the tech advise they were sending it the same day . I also called later that after since it was 7am appointment that it was sent to the doctor. It's been it 4days to get in touch someone , due to the volume of calls the call center is either understaffed or not well organized. I get a call back stating not to worry that they will advise when they get the results. Which I almost lost my cool, and asked to speak to a supervisor which apparently they don't have , they then provide me the same # I've been try to reach someone at and get the return call from the call center. There was no type of urgency to empathy or understanding this is evolving someone's a child at that head . This is not something I purchased and got lost , this is an infants health we are speaking about . I still can't get in touch with someone at the call center due to the actual location not having a direct number. read more

I truly have never experienced such a terrible pediatric office. They never answer, bill incorrectly and never want to help when our son is sick. They also never have appointments open and won't even accommodate when we need a walk in or urgent appointment. I've truly never experienced such horrible service and care. read more

Terrible. Worst. Do not recommend. I had a cast put on a year ago and I needed a referral to put on a cast. I had an x-ray taken and I had a closed salter-Harris type III physeal fracture. On the referral they put "wrist". Like how is my surgeon going to know what's wrong? Thank goodness that I had my diagnostic taken somewhere else and properly stated what I broke. Do not come here. read more

This was the most awful experience. I made a 5:10 appointment and waited until 6:15 when a nurse told me the doctor would be seeing another patient and then my son. When I explained that I only wanted a strep test, she said that they don't do any testing of any kind after 4:00. Why do they allow children to wait in an office to see a doctor when they can't do a strep or flu or test of any kind? At the very least, they should tell parents if you come at this time, there is virtually nothing we can do but look at your child. read more

Wonderful practice with flexible hours and multiple branches all over Florida! Detailed oriented, very high-tech and virtual examinations optional. Yet the waitng rooms are FILTHY! read more

Pediatric Associates - Miami Beach - The entire waiting room looks like this! - Pediatricians Near Me - Miami Beach, Florida

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3 hour wait with a screaming baby. They overbook every time and could care less when you complain. Terrible.

I have been bringing my girls here for over ten years. The extended hours are a plus and the doctors are excellent. This location (Miami beach ) is my favorite. I am grateful for their kindness and empathetic treatment when my children have are ill and they'll squeeze you in quickly. Dr. Lichtener is my favorite read more

Pediatric Associates - Miami Beach - Pediatricians Near Me - Miami Beach, Florida

Office Contact Information updated... I've had no problems since the birth of my daughter and she's 2 1/2 now always good service. 4308 Alton Rd. Suite 910 Miami Beach, FL 33140 305-532-3378 305-532-1164 Office Hours of Operation Monday: 8:00 a.m. to 5:00 p.m. Tuesday: 8:00 a.m. to 5:00 p.m. Wednesday: 8:00 a.m. to 5:00 p.m. Thursday: 8:00 a.m. to 5:00 p.m. Friday: 8:00 a.m. to 5:00 p.m. Saturday: 8:00 a.m. to 12:00 p.m. Sunday: Closed After Hours/Urgent Care (Sick Only) Monday: 6 p.m. to 8:30 p.m. Tuesday: 6 p.m. to 8:30 p.m. Wednesday: 6 p.m. to 8:30 p.m. Thursday: 6 p.m. to 8:30 p.m. Friday: 6 p.m. to 8:30 p.m. Saturday: Closed Sunday: Closed read more

The worst they send us home w a new born within hours we had to go back to NICU. $30000later we were blessed to get a great peditrician at miami children's hospital and a an amazing neonatologist that explained everything during our week long stay at the hospital. I will never allow any pediatrician from pediatric associates touch my child. They are clueless at the work they do and communicate with each other to figure out what is best for the patient for a 1-5 stars I give -1 millions becuadro they truly suck. I almost lost my child thanks to them. Just read the review and see how bad they are. Employees are rude when you have questions and I can go on for days. read more

Dr Luz Pages is the best pediatric medical professional I've ever visited (and I visit a lot..), and I am forever grateful for her wisdom, experience and warmth, particularly in the Asthma and ADHD condition. My son and daughter feel comfortable with her and she don't push on vaccines and that's the another great reason. The office is super convenient, remodeled and very clean. The wait time is sometimes long but everyone is very nice. They have evening hours so I don't have to go to the Urgent Care if something comes up during the day. Thank you Dr Pages I happy we have such a caring pediatric that goes above and beyond to make sure my kids are healthy and living well. read more

I have been taking my daughter to Pediatric Associates for over a year and have been so happy with this office. We love Dr. Pages! She is so patient and takes the time to really talk to me and answer my questions. I have never had a problem waiting and the office staff has been very nice and welcoming. I found the office through a friend and I am so happy she recommended them to me. read more

After 2 1/2 hours and 5 phone calls, I had to drive to them, FROM SW MIAMI, to get one paper. Nothing out of this world. Once there I had the document in 5 mins. Makes you wonder WHAT WAS WRONG WITH THE STAFF I SPOKE TO BEFORE? Lack of training? Lack of care? Or just plain dumb? The jury is still out on that one read more

I really like the location and decor. They need to install a megaphone to call the patients in the waiting room. I have taken my son twice in the last month for different issues. My son and I really feel comfortable with Dr. Mizrahi. In the future, I will always ask his availability whenever I make an appointment. We have been fortunate that he has been available both times. The office staff and nurse really require additional training on customer service. The nurses have terrible bedside manner. The nurse swiped my sons throat without warning him how or what he would feel. She was very rough and left him in shock. When you bring a sick child they want to be cared for as they are at home. The office staff can barely crack a smile and say hello cheerfully. In my experience, an unhappy staff reflects on management. I hope someone from their office does read this and makes some changes. It's a shame when employees are unhappy in their work place. read more

Every single time we come here we are waiting between 2-3 hours to see the doctor for around 5 minutes. To wait there for so long with my two kids ( 3 years old and 5 years old ) is just terrible. The kids are getting cranky and hungry. Nurses are ok, but always try to get the responsibilities to someone else. read more

I have been a customer for 17 years and the customer service, ability to make appointments, the availability of appts and the qualify of doctors was STELLAR. However, the last 3 months everything has gone downhill. Days to get a hold of anyone, no call backs, long hours of wait time on phone. Excuses like, we have switched our phone service to our headquarters and we are having a hard time placing staff. This is NOT an excuse. I am so frustrated. I don't know how you can run a business when customers can no longer set an appointment, call to check on a prescription, or speak to ANYONE. read more

I wait on average 1.5 hours after my appointment time to be put in a room to be seen , then an additional 30 to see a doctor. My last visit I waited a total of three hours and the dr. Didn't even have the courtesy to apologize for the wait. Rushed the visit misdiagnosed my son. I will not ever recommend this place to any parent who cares about there child's well being I will continue with my new pediatrician who gives a damn about her patients time and well being. By the way Dr.Naka mizrahi is who we saw 4 Times. read more

Great Staff!!! Love the Miami Beach location and staff. Both of my kids like going to the doctors office, as well my friends and nephews go to this location and love it, always spotless, staff know you by name, super friendly and helpfull. FIVE STAR read more

My bestfriend goes to dr leitner here i started to take our kids here because all of the great recommendations i have had nothing but wonderful experiences here im in and out theyre great they open late on weekdays for sick kids they're the most organized well put together dr office Ive ever seen absolutely awesome and i LOVE dr leitner read more

Hello, I am a mother of two children whom are and have been patients of Pediatric Associates since their birth, ages 13 an 7. Unfortunately, my experience at my daughter's last appointment (Saturday, 3/11/17) was not a good one. I booked her a well visit for her 13 y/o check up on February 28th, a week and a half in advance. I got to the Miami Beach office, which is our regular office, at 10:10 am. Our appointment was for 10:20 am. We were called into a room at 11:50 am, one and a half hours after our schedule appointment time and waited in the room another 30 minutes, which means that we weren't seen but a doctor until roughly TWO hours after our scheduled appointment time. Now I understand that sometimes there are unforeseen circumstances that may arise, and I am alright with that. But to be seen two hours after our appointment time, which was scheduled 10 days in advance, keeping in mind it's not like we were a same day/emergency appointment, is completely unacceptable. Once we were finally seen by Dr. Luz Pages, I expressed to her my disdain and she was very apologetic and promised that this would never happen again, which made me feel better, until....Dr. Pages requested some blood work for my daughter. We went to the lab and I explained to the nurse that my daughter had been fasting, as required for the blood work, and that my daughter gets nauseous/lightheaded when she sees blood. When the nurse drew her blood, my daughter fainted, which I wasn't surprised at given that she had nothing but water in her stomach and that we had been there for so long and she hadn't eaten. What upset me was the fact that when Dr. Pages was called to come check on her she requested that my daughter be given some pedialite, or orange juice or something sweet to bring up her blood sugar, there was nothing in the office to give her but water. I don't understand how a place that is taking blood all day from people, would not have something like that already on hand. No juice, no pedialite, no raisins, something! And by the way, there was also another patient who fainted at the same time that my daughter did at the office, after seeing the immunization needles he was about to be given. Thank God that I had a cup of coffee that I had brought with me and that's what we gave her, because the alcohol packet they kept rubbing under her nose, was not working. This is also not the first time that I had been sitting in the waiting room for over two hours for a scheduled appointment. While I can appreciate the growth and availability of 365 days a year, doctors on call at Pediatric Associates, I do feel that the time of your patients and their families is no longer valued nor is it taken into consideration. The bottom line is that Pediatric Associates is a business and unfortunately, just like any other business, Pediatric Associates has put their business ahead of the needs of their patients and it is, in my opinion, to your own detriment. After 13+ years of loyalty to Pediatric Associates I will be looking for a new pediatric office. It may not have availability 365 days a year, and probably won't have as many locations as you do, but I'm willing to bite that bullet if it means that my children will be treated as actual patients and not as a means to get to their bottom line, $$$. I'd rather go to an office where my children's needs are met and my time and money are better valued. I only wish I had done it sooner. Completely Disheartened Parent. read more

So happy I made the right choice feeling super blessed that my child is in the right place for her health had so many questions and they answered them even before I was asking. I am looking forward to the next visit dr Paige is top notch. read more

My children have been going to the Miami Beach office for 16 years. Dr Leitner is amazing. She goes above and beyond and is very caring. Her experience speaks for itself. As a mother herself, she understands innately the issues and challenges we all face when a child is ill. Pediatric Associates offers 24/7 care. You are always able to get an appt. at one of their offices which is so helpful in the case of a sick child or emergency. read more

Terrible customer service. The manager is an imcompentent in the customer service department. They had me waiting over an hour to be tranfered and when i started speaking to oscar, he dropped my call. Multiple times. read more

I've been coming to this office for a year now after my daughter was born. Dr. Pages has been not only a great doctor that dedicates enough time to examine our daughter, but also has proven to be very knowledgeable and professional. She is always interested in having educated parents, and that is why she always takes her time to answer all the questions that us as new parents have. (We always have a lot!) After a year we feel we made the right choice and we were very lucky to find Dr. Pages. She is always available and truly cares about our daughter. One time Dr. Pages was out of the office we had Dr. Arroyo see our daughter and we also had a similar experience with her. The office is nice and clean and the staff is always very friendly and helpful. We truly recommend Pediatric Associates and will always be our first choice. read more