Dr nuygen was great with my child needs! Thank you so much for being great with kids!

One of the worst experiences I've had as a mom! I took my daughter here last year, she had a couple of teeth she broke while rough housing. They quoted me $5,000 (out of pocket) for ceramic caps for 4 teeth-2 broken & 2 had cavities. I asked them how much my insurance was covering. They said "oh we did a rough estimate & your insurance is covering only $1400). Mind you these are baby teeth, not permanent teeth. I had a gut feeling that this wasn't right + their customer service was horrible!!! Every receptionist / xray tech / dental hygienist treated us like a number, not a patient!! I obviously decided to get a second opinion.... The new dentist said there is no way she would put 2 caps on those broken teeth, but unfortunately she found another cavity on a back molar.... They quoted me 900.00 out of pocket for 3 caps! My insurance is covering $2400.00.... Tell me what sense that makes?! That shows me pediatric dental didn't even try to run my dental insurance!! I would definitely get a second opinion before using this place. read more

If negative stars were an option, this office would earn them. I called with a straightforward question: Do you accept CareCredit, and what 0% interest options do you offer? After being placed on hold for nearly 10 minutes, the call was disconnected. I attempted to call back four times, but each call went to voicemail. Eventually, after repeatedly dialing, someone answered--the same staff member who initially placed me on hold. I repeated my question, and she told me she needed to "look it up on CareCredit." After another five-minute hold, she returned to say she couldn't answer without having the card in front of her. That is simply incorrect. CareCredit does not determine the promotional terms based on the card; the practice chooses which 0% interest plans they offer to patients. This is basic information any office offering CareCredit should know. The staff member was not only uninformed but also dismissive and unprofessional throughout the interaction. If this is the level of service provided over a simple inquiry, we will absolutely not trust this office with our daughter's oral surgery. read more

I completed all new patient forms online, including declining the HIPAA disclosure. When I arrived at the appointment, the staff asked me to sign the same forms I had already declined -- something they could clearly see in my submission. What I assume was the office manager then coughed openly without covering their mouth (in a dental office, no less) before saying, "I understand you have some questions about the form." I clarified that I had no questions, but simply chose not to share my personal information with broad-reaching entities. I asked if this would limit my services or affect my visit. After x-rays were taken, I was again pressured to sign the forms, and then informed that I would have to pay out of pocket. This was especially frustrating given that I had completed the paperwork by 10 a.m. the day before, yet no one reached out to let me know there was an issue ahead of time. As a result, I wasted \$45 on Ubers for an appointment I ultimately could not have. Very disappointing experience and a poor reflection of patient care and professionalism. read more

They are excellent- I had a flat coming to the dentist office I made it to the parking lot and Dr. Evans so kindly helped me put my spare tire on! I can't thank him enough- not only for being so caring to my kids but for having a kind soul. read more

This place is 100% committing insurance fraud. Took my 2 normal children who have regularly gone to the dentist in thinking I'd get better care, I mean look at the building! I was told both of my children needed a child root canal and cap ON EVERY TOOTH. He very carefully showed me "spots" on their baby teeth. I agreed to the plan of care, then was told he would not work on either child without them being sedated. I began crying because this should not be routine practice to give a child ketamine and propofol for routine dental work. I asked him if he has ever been put to sleep for dental work and he said "no, but today's kids are overstimulated and won't sit still." I asked if we could try since they've NEVER had issues before, he said no. I told him I was going to get a second opinion, but got the quote at the desk on the way out. The bill was going to be over $12,000. I also had to pay $45 for this "consultation." I immediately took them to a small privately owned dentist that agreed to look over the X-rays. He said the same thing, that the children were over-diagnosed for more money. They have since been treated over 2 visits and neither requires a single cap. My son also didn't require a tooth extraction like the first dentist said was required. I believe this office gets state referrals from soonercare/medicaid and over-diagnoses so they can pocket more money. And these poor families have no idea since they usually have less education, possibly a language barrier, and no other options. These families don't pay a dime, but the dentist makes out with the amount of money that can fund a European vacation (and a 2-3 story office overlooking a lake.) SCAM. Do not take your child here!!!! I believe sometimes sedation is necessary (special needs, autism, severe anxiety, etc), BUT IT SHOULD NOT BE ROUTINE PRACTICE. I remember looking this up online and there was an article about a little girl in Edmond that died on the table from this exact scenario--routine dental work that used sedation for CONVENIENCE for the dentist and "comfort" for the child. Do not risk your child's life for dental work. You never know if they could have an allergy or reaction to the sedative. I'm a critical care nurse, so I'm aware of how dangerous sedatives are. I would rather my kids teeth fall out than risk their life for something as small as pulling a tooth. Baby teeth will fall out soon, they have very small roots, so having them pulled isn't that traumatic for them. The most I'd ever recommend is laughing gas, but the dentist I went to didn't even do that for mine and they did great. Please, please get a second opinion if you go here!! Apparently no one in the medical field can be trusted anymore. read more

My son sees Dr.Evans due to his cleft lip and palate. He specializes in this and helps answer all my crazy questions and makes everything not seem so scary. Our first visit he broke down what the timeline of his dental future looked like and how everything kind of falls into place. Our last hygienist was Chandra and she was so relaxed ! She was very easy going and by far my favorite one we have got there ! This place is huge on the inside and they see so many patients a day you can just tell. It's definitely kid friendly tv on the wall ceiling and even a pac man machine in the room. The kiddos even get a golden token at the end to get a special treat out of the quarter like machine. read more

I have two boys ages 4 and 7. Both needed fillings and my little one needed a crown. Dr. Evans was referred to me by a friend who also has autistic children. My little one has autism so, I decided to go with this place after her telling me how great the doctors and staff are here. They put you in a small waiting room. Food and drinks are not allowed in this building. Staff came in to give us post op papers, and they then take your child, and you just have to stay in a tiny room with a TV for the time being until they are done. My oldest was put on a light sedative and some laughing gas and recovered very quickly after his dental procedure. My youngest was put under general anesthesia, and it took him a bit longer to recover from the anesthesia. He had the shakes, but after a couple of hours he was fine. Our appointment time was 11AM, and I was impressed that we were out of there by 1PM. I would recommend this pediatric dental office. read more

Took my 22 month old to his first visit today. He was terrified as soon as we walked in. We had Dr. Evans and his assistant, Amber today. They were absolute best. Amber played w my son and kept him entertained while we waited for the dr. Amber is super sweet and very patient. Once we met Dr. Evans, we were super happy w him. He was gentle and took his time to answer questions. He was informative and sweet. I appreciate his demeanor as a pedi dentist. Thank you for such a wonderful first experience for my terrified child. You made this momma feel at peace. The office is super cute and spacious. read more

This place is VERY kid-friendly! The staff are all great with kids. I love that they have a little Pac-Man machine for them to play on while waiting for the dentist. I imagine the waiting room would have more toys if it weren't for the pandemic. They do have TVs with kid-friendly movies playing though. They also have TVs on the ceiling for them to watch while they are getting their teeth cleaned. My 3 year-old daughter ended up needing quite a bit of work done. The staff were great throughout the procedure about making sure she was comfortable (and sedated) the whole time. I had a separate private room to wait in while she had the procedure and for a little while after so she could wake up. One minor peeve is that the anesthetist bills separately for their services and we get paperwork to file a claim afterward with our own insurance, but I would prefer if it was submitted ahead of time with the dental stuff. I do appreciate that the estimate from the staff ahead of time was pretty close to what it actually cost so that we could prepare for it. Booking appointments is very easy and I like that a lot of things can be done online. The environment might be a little too "childish" for an adolescent or teenager, but it's great for little ones! read more

Always the best so far. Important appointment in the morning and anxious for my 3 yr old. Will leave another update!

Dr. Evans is so great with kids. He's performed a couple of procedures on my daughter's mouth and has earned her trust despite how scary or painful going to the dentist can be. Because the general checkup section is open, with three chairs right in a row, it's easy to observe the interaction between clients and staff. The last time I was there, I was especially impressed with the way Dr. Evans helped a young boy with special needs. He put the young man at ease calmly and quickly, as if it were second nature. The office is a little too loud and Disney for my taste, with flat screens everywhere you turn and an army of matchy hygienists and staff, but the important part -- the part about the teeth and warm manners -- override any aesthetic objections a nitpicky adult might have. As for the kids, my guess is that they love it... as much as one's own inclinations allow to love going to the dentist. (For the record, apart I've always enjoyed going to the dentist myself.) The office doesn't use text alerts at this time, but I hope they will consider doing so in the future to avoid any misunderstandings about appointments. We had an unfortunate miscommunique betwixt households regarding an appointment, and several people in the office, including Dr. Evans and his office managers, fit us in almost immediately. I was grateful. Happy to recommend Pediatric Dental OKC. read more

I took my daughter here as a new comer to the OKC area. The staff was very friendly and helpful. It was an all around awesome experience. They calmed my daughters anxiety and we would recommend this dental practice to anyone whose children experience dental anxiety. read more

Terrible customer service! Will never return there. My daughters appointment was at 10 showed up at 930. Still was waiting at 1030 when they called that person back before us when they where being seen for the same thing. Waited over an hour for a 10 minute fix. RIDICULOUS! read more

My son ( 8 years old) had his initial evaluation with Dr. Evans and x-rays on August 26th 2019. He spent about 5-10 minutes with us and came up with a plan for two caps and a filling on both sides of the mouth. He also recommended that my son be fully put to sleep via general anesthesia (GA) through IV. I explained to him that i have a personal history of complications with GA, plus my son already broke his front teeth and had an Apexogenesis (fancy root canal, with local injections and laughing gas) with an endodontist and a separate cosmetic dentist in one day and it worked out fine and he didn't squirm all. I explained that I would need to discuss with my wife and he said "We will come up with a different plan (multiple visits numbing one side at a time) if you choose to not go with the IV method." Although he would still prefer to fully sedate my son fix everything in one visit and asses him once he is healed." I discussed with my wife and we decided to choose the multiple visit plan and that there are too many horror stories with children and general anesthesia through a certified registered nurse anesthetist (they are typical for outpatient facilities, dentist offices, seen in rural areas, lower cost than anesthesiologist, more availability, etc.) I called that same day (August 26th) to get the multiple visit plan scheduled as my son is in pain and having trouble chewing. The receptionist stated she would call me back by the end of the day with the new plan and schedule. I never heard back. I called Wednesday morning, was told i would receive a phone call by the end of that day, I never got one. I called back Friday morning August 30th, the receptionist said they haven't heard from the doctor and they would get back to me as soon as he generates a new plan. September 3rd, 2:15 PM, i got a call from the dentist office. The receptionist stated that Dr. Evans preferred to use the GA method and not the multiple visit local anesthesia and laughing gas. I said we still want to go with the multiple visit route and the risk/reward was not there for the other method. She stated that was not an option and offered to send my son's x ray and notes to another dentist. So...we have been fired, I guess. The sad part is, I don't know if Dr. Evans even knows that this is going on. The receptionist was NOT rude or anything and neither was I. It is my choice to refuse service. It was just crazy that we were referred, waited to get in and then were pretty much told to go somewhere else. I have done research and I can't find any evidence to support that it is 100% necessary to fully sedate someone to perform these procedures. I have only found that the American Academy of Pediatric Dentistry (AAPD) only endorses GA for patients who are unable to cooperate, experience ineffective local anesthesia, anxious or uncommunicative, require significant surgical procedures, has special needs and is a toddler/infant. It should not be the only preference of the dentist performing the procedure. In person, Dr. Evans seemed to understand when i explained my son's experience in being a good patient with a complicated apexogenesis and my personal history with anesthesia. I guess he changed his mind after our initial visit. I have nothing to base his decision off of as he never reached out to me. All I have is my assumptions which are opinions and not worth writing. I will note that the endodontist called multiple times after working on my son, he was great. We were very excited to see Dr. Evans because of all these great reviews! Now we have to find another dentist as my son is still in pain and having issues chewing. Now i have a large bill from Dr. Evans and no path forward for my son. Please do your research before letting anyone put your child under general anesthesia especially for non life threatening procedures. I understand the percentage of complications is very low, for me it must be close or equal to zero. Note there are plenty of pediatric dentists out there who prefer to NOT put your child under for procedures. Good Luck! read more

Dr David Evans is truly the best dentist in the okc metro! I have been bringing my kids here now for two years.They are great with kids and a with working with your schedule on booking appts,My two year old loves when he is all finished he gets a prize! They also do a Drawing for a prize or gift cards for when you have zero cavities.There office is always clean and has a nice amount of parking. read more

I took my daughter for her first year appointment. The staff were friendly. I am definitely going to be taking her there again!