He was my dentist since I was a little girl here in Des Moines and now my little girl is getting to…read moreenjoy the same dentist her mommy had! How cool is that? He also happens to be pretty good at what he does!

I have been seeing Dr. Cowherd for many years now and would never go anywhere else for my dental…read morecare. Dr. Cowherd and his team are always incredibly kind, patient, and excellent at what they do. I have some anxiety about dental work from past experiences elsewhere and the team here always goes above and beyond to make sure that I am as comfortable as possible. I highly recommend Dr. Cowherd and Walnut Creek, especially if you are someone who gets nervous about going to the dentist!

I changed dentists to some place closer to my house. I landed here based off reviews on Google…read more After going there, I understand why Dr. Cowherd has 5 star reviews. It's a quaint office in the back of the office park. Everyone I interacted with was extremely nice. My hygienist, Renee, was amazing. She explained everything she was doing and educated me so I fully understood. I thought my last place was great, and it is, but this is next level. When we came across some opportunity spots, I was encouraged by being advised how I can remedy the situation. Dr. Cowherd is great. Very warm, personable, and inviting. Both he & my hygienist reviewed my history fully and they had me review it one last time to ensure everything was captured correctly. This is a family establishment and I am looking forward to taking my daughter to her first appointment next week.

TERRIBLE! Would NEVER suggest going to her or their office. She was condescending in everything…read moreshe said and unreasonable. Shocking that she's still a dentist.

I have had the worst experience yesterday with the office manager there Cindy! My son has been…read moregoing there for several years and we had an appointment scheduled, on our way to the appointment my son started crying and complaining about an ear ache. The pain worsened and I took him the the urgent care right away since he was crying for 30min non stop. He was diagnosed with an ear infection. THe office manager called me to advise that I will be charged $50 for a no show plus they will not reschedule him, they will flag him as an "DNR". After I explained to her what the reason was for the no show (which I left a message for the office on our way to the urgent care) Cindy still insisted and said that I will be charged even if I had a doctor's notice. At that point I just want to sue this office for the unhuman treatment of their patient and such a RUDE way to treat people!!! Sincerly, very dissapointed mom

I continue to come for my routine visits/cleanings to this practice because the staff is so…read morefriendly, take their time to answer questions as well as get to know their patients. A few years ago, I was about to start chemo treatments and I was able to call and talk to one of the dentists about how this would impact my mouth and teeth and any recommendations for oral care. They were great about answering all my questions as well as providing information I didn't think about asking about. This must be a wonderful place to work because they have relatively low turnover. Today I am waiting to have a crown replaced and am impressed how technology has changed and that this practice is able to make and place the permanent tooth same day.

I visited Davidson Family Dentistry in late 2024. I had a…read morebroken bridge. Both the dentist and a follow-up call with Doctor Davidson informed me that a replacement bridge was definitely not possible - instead they wanted me to commit to a very expensive upper-arch denture that was implant-supported (despite also later conceding that there was a high risk of implant failure). Though actually getting a firm written estimate from them was not easy. I went to another local dentist in 2025 - within minutes of reviewing my x-rays and inspecting my teeth, he recommended a bridge replacement. I now have a replacement bridge - at a fraction of the cost Davidson wanted to charge me. I can't recommend them - my experience with them was very frustrating - and I do not believe they offer up the most cost-effective solution to customers,

Called this morning because I needed to establish care with a new dentist and they have good…read morereviews, people I know recommended them to me, their website says "Now accepting new patients." and they list all of the services one could need in a dentist. Seemed perfect. When the receptionist answered I could barely hear them and it sounded like they didn't know what they were supposed to say. New person maybe? So, I asked if there were any appointments I could schedule for the near future because I am looking for a new dentist and need to establish care. Another apprehensive response but this time it also sounded like I was being unreasonable, silly and presumptuous that they'd have availability. Then I wanted to make sure I heard properly and was disconnected. No formal goodbye or anything. I called back and this time just got a "hello" like they're answering their own personal phone. So I ask if it's Franklin Family Dentistry and they say yes and I suggest that they remove the accepting new patients verbiage from their site because that might be helpful to avoid people calling thinking they can get care established. The response was that they're not accepting new patients and I said I understood that, just offering some advice. Look, I don't know who's answering the phone these days, maybe they're new, maybe it was a bad morning, but it's not a good look and it isn't going to translate well to current patients nor new ones. My suggestion: Train reception and all staff within to respond with tact, positivity and compassion. Some professionalism in a healthcare setting. If they cannot, then maybe this isn't their jam. Have the website and socials reflect the current business goals and services. If you're not accepting new patients, none of your outlets should state you are until you are. Ignoring those two basic details will cost any business their longevity. People will just go where the business is providing the quality communication and services. Good luck and take care.

My husband and I have been patients with Dr. Nanda and Dr. McCartney for many years. She did let us…read moreknow she would be retiring. We were not sure what we were going to do. We have since left the office because it is not being run professionally. The quality of care and work is not professional. We have found another place. Sad to see this happen because it truly was an exceptional office at one time.

I have a love-hate relationship with my teeth, which makes my relationship with the folks at…read moreUniversity Dental "complicated." It is not their fault, though. They are extremely professional, friendly, and empathetic. They have done wonders soothing my dentophobia (yes, it is a thing). All of the staff at University Dental have proven to be excellent at their work and the state-of-the-art facility only adds to your confidence level that you are being well tended to. Whether you are looking for preventative care, restorative care, or something in between, University Dental is an excellent choice for your dental needs. Things to know: * University Dental operates on a four-day work week and is closed of Fridays. * Access is directional - University Dental sits on the southeast corner of University Ave. and Polk Blvd. To access the parking lot, you will need to approach the approach the entrance by traveling north on Polk Blvd. * If you do not want the toothbrush and sample tooth paste you are provided as part of your routine cleaning visit, they have a place for you to leave it as a donation for those in need.

pushy, rude, and have little respect for an individual's right to make choices about their dental…read morecare. No bueno