I have been using this company in Morgan Hill to help recover from a total knee replacement…read more Melissa and the other therapist there are knowledgeable and friendly. This low rating is related to the rude and often absent receptionists. I do believe I was helped but I cut my therapy short because they failed to schedule me out far enough and then were absent multiple times. The dark haired woman that has the job now really should not be in customer service at all.

My husband has had his PT authorized for a month and they still can't get him in. They are refusing…read moreto call and confirm authorization with the insurance company. This has been going on for a month as they give him the runaround. Them: "No, sorry. They haven't authorized." Insurance: "Yes, we have authorized." Terrible, awful office staff unconcerned with patient care. I'm encouraging him to go elsewhere and hope he does. On the other hand, my husband likes the therapists and they do good work.

We have had such an amazing experience with OT Park and truly feel so lucky to have them as part of…read moreour daughter's team. Our daughter sees Margaret once a week for occupational therapy and Mackenzie virtually once a week for speech, and the progress we have seen has been tremendous -- especially with emotional regulation, navigating transitions, and giving her tools that help her in everyday life. What I love most is that our daughter doesn't even realize she is going to "therapy." To her, it is pure FUN. She absolutely LOVES her therapists and literally asks when she gets to go back to the "indoor park," as she calls it. As a parent, there is nothing better than seeing your child excited to go somewhere that is also helping them grow and thrive. The entire OT Park team has also been incredibly understanding and accommodating with our family. Between illnesses, a surgery/health event, and occasional school conflicts, there have been times when we needed to switch to virtual OT sessions or adjust our schedule. We have always been met with empathy, flexibility, and understanding -- never stress or judgment. From Katarina and Sandra to Hiral, the owner, everyone genuinely takes the time to get to know your child, your family, and your individual situation. They don't make you feel like just another appointment on the calendar. They truly want to be part of your child's team and help however they can. OT Park has become such an incredible resource for our family, and we are so grateful for the support, patience, and care they have given our daughter. If you are looking for OT or speech services for your kiddo, I cannot recommend them enough. Truly one of the BEST places for kids and families!

We are new to the clinic - we are having a wonderful experience. All the staff is attentive and…read morecommunication is responsive. Ms. Sandra, the office assistant, is always pleasant to see and strong communicator with appointments and any clerical questions we have. Ms. Margaret OT is warm, welcoming, and my child always looks forward to seeing her for weekly OT. It's become a part of our routine. Ms. Marilyn is also warm, inviting, and fun to work with. I love how much the OTs here collaborate with us on goals and the care plan, very client-centered. Lastly, OT Park's gym is every sensory seeking kids dream! Not to mention for an adult as well! I also want to play in it.

Recently had a family member taken care of here and could not recommend this center enough! The…read morestaff truly goes above and beyond for their patients and you can truly feel how much effort and compassion the team puts into their care. The therapy team is one that is unmatched and took care of my family so well. Amazing service. Thank you so much!

A small yet impactful facility. Due to the 52 bed size, I felt it was the right approach for my…read moremothers health as I wanted that personal care. Which we got! Well lead team, highly responsive and super comforting. Ashley Espinoza was respectful, thoughtful and supportive during the whole process. Shoutout to the team as well, they were incredible.

The doc is great. It's close to my home. Ample parking. But calling them to schedule an appointment…read moreis a literal nightmare. It's like playing phone tag but nobody ever gets tagged . I have a $25 balance I have been trying to pay for 4 months, and I have called at 8am, 9am, 10am, 11am, noon, 1,pm, 2pm, 3pm, and 4pm. They never pick up . I will have to drive there to make a copay payment that did not process bc the machine was not working. That part is annoying. And ultimately I am switching providers bc making an appointment here is virtually impossible. But if you make the appointment in person, then it's smooth sailing.

I can't say enough about this establishment. Not only are they kind, and patient, the Therapists…read moreare also EXTREMELY knowledgeable and sincerely want to give you the best care possible. I have only been treated by Glenn, however after witnessing other therapists working on clients there, they ALL seem very competent as well. The staff is very friendly and accommodating. In the past, I have been to another Physical Therapist locally and was not impressed. If you have to have P.T., I HIGHLY recommend FRITZ,SCHULZ & CONLAN, you will not be disappointed!!

We have be going to see Debbie for almost 2 years now. She's so knowledgeable and has so many…read moregreat ideas to keep the kids engaged in learning what they need, Debbie works with big muscle and regulation. My guy loves going to see her. Last September we started to go see Michelle (school services) and he also adores her. She works with more little muscle activities with my guy. He walks in sees her and smiles so big to know he has her there. As a mom of a kid with special needs it's hard to just trust anyone with your kid. I 100000% trust Debbie and Michelle with my kid. They show so much love for their job and truly want what's best for you kid. We've also seen christy a few times and my guy loved working with her as well, she's also knowledgeable and knew what sensory things my guy needs. I'm so glad I found this place and we're lucky!

Our family has had the pleasure of working with Debbie for a couple of years now, and she truly…read moredeserves kudos for her work. She is a very experienced and knowledgeable OT, and does a fantastic job promoting the development of motor and social-emotional skills in kids with developmental delays. She develops a great rapport with children, and goes the extra mile to make families feel welcome. I'm grateful for her warmth, sense of humor, and expertise - it all has made such a difference for our family.

This review is for in home PT services with Saher. Saher visited our home to work with my two…read moreelderly friends. I oversee their home and care. Saher is very caring, but her shortcomings far outweighed her attributes. She admitted to being disorganized; claiming that remembering appointments and important rules of our home were too difficult for her. With indoor pets and two elderly residents; safety is of the utmost importance. The rules of our home are set up to maintain safety and are very simple. She was often unfocused and spent the scheduled appointment time socializing rather than providing the services for which she was hired. I was greatly disturbed by her care of my elderly friend who is physically the more compromised of the two. She asked him to help her set up a heavy and cumbersome massage table, compromising his safety! This was very dangerous for him and she was aware of his limitations prior to requesting his assistance. With her expertise, she should not have enlisted his aide for such a task. If she cannot manage such tools independently, she should not be using them. The most upsetting incident that happened with Saher is when she let my elderly friend fall WHILE doing PT with him. This was irresponsible and negligent. Her scope of duties is to ensure that the exercises are done as safely as possible and within the reasonable ability of the client/patient. Upon subsequent visits she started soliciting me to help with the exercises. I am not a trained Physical Therapist and I was busy with my own tasks. She should have brought help, planned and executed more appropriate activities and/or avoided exercises that required two people to manage him. Lastly, we received numerous invoices 5-6 months after we had ceased working with her. She was astonishingly disorganized with her paperwork; which caused me an unreasonable amount of extra work to research and cross reference her invoices. They were out of order, some were already billed, some were unclear, some were from her forgetting to bill. It was very confusing. It saddens me to have to leave this review. Unfortunately, the care we received from Saher was not the quality that I expect from an out of pocket PT and I ultimately found her to be unsafe for my friends. That in conjunction with her unprofessionalism has prompted me to leave this review.

Jolanda and Sahar have improved my health so much that I don't know how to thank them for it. They…read morehave provided me the best service that anybody could wish for!!

My husband was living in home care for almost three months. Excellent PT, OT and bedside care…read more Clean and professional care 24 hrs. We even enjoyed daily activities. We are grateful

Very sweet care and great service. The nurse was very nice…read moreand concerned. Always on time and good with contact.

Mom required full assistance care along with physical & occupational therapy after a hospital stay…read more The staff at Pacific Hills Post-Acute was attentive and caring. She felt comfortable in her room and received wonderful care. We got to know the kind and welcoming front desk receptionists, many excellent CNA's like Lorena and Amahd, the outstanding PT Priya and OT Danny. Now, I know the priority is the patient, but, Pacific Hills Case Manager, Juana Magallon, went above and beyond to make sure that we, as a family, had all our questions answered and helped us navigate a system with which we previously had no experience. We are incredibly grateful for Juana's support through this difficult time.

So mumsy took a bad fall at home and broke her right femur (leg) close to her hip. We had to call…read morethe ambulance and took her to Saint Louise Hospital in Gilroy Ca and then transferred to Santa Clara Valley Medical Hospital in San Jose Ca. She needed surgery to have some titanium pins put into her femur to help her recover. She was then sent to nursing facility in Morgan Hill called Pacific Hills Post Acute and this is where her next days will help her recover and try to get her walking again. She get's physical therapy and medication and meals and towel bathes from the staff. All of them are great employees and do a pretty good job putting up with the elderly patients in need of some medical care while they are recovering from EVERYTHING. I have been there twice already visiting mumsy and pretty impressed by all of the work everyone does around this facility. A lot of young staff and older and different nationalities. The front office and RN's & LVN's and MA's and CNA's and Case Mangers and Admissions staff all very helpful on helping our mother.

Son used PT services last year and we paid all the bills in Oct. Just received threating mail from…read moreLaw collection firm of outstanding balance which was paid. No one at local office or corporate office will rectify situation. Very shady business billing practices