Awesome. My son couldn't talk at age 3. He speaks more eloquently than his older cousins in college.

Teacher Jenn is awesome! My son has made so much progress in just half a year. Her methods have helped my son's speech in ways that only a skilled professional can help him with. Her assistant Margaritte is always responsive if we have a time issue and we always have a great experience when visiting Teacher Jenn. read more

I've had the unfortunate experience of having to deal with Jenn and Marguerite, who comprise Bay Area Speech. Below is a factual recount of events that has led me to leave this poor review. Marguerite was nearly impossible to get in touch with via phone call, and the majority of our interaction happened via text. This typically wouldn't be an issue except for the poor response times, as noted below. After scheduling the initial assessment session I reached out to Marguerite on Monday 6/13 to schedule further sessions, but no response until that evening saying I would hear from her tomorrow. No response until late Thursday that week. I asked Marguerite a few questions regarding billing practices with our insurance company. No response for approximately 1.5-2 weeks. I was incorrectly billed for hourly sessions, whereas all sessions were half an hour. Once this was rectified we had to reschedule all existing scheduled sessions. This was not changed in their system as all remaining text message appointment reminders were incorrect. I reached out to Marguerite a second time to schedule more sessions (wife is a travel nurse and gets her schedule 6 weeks at a time), and it took about 2 days to hear back from Marguerite again. Out of approximately 10 sessions, Jenn was late to two sessions and canceled another two sessions last minute. After reaching out to Jenn regarding issues we were running into with Marguerite, there was no response for approximately two weeks. Her response did not address any concerns and simply asked that we focus on my daughters therapy. At the beginning of our time with them, we were informed that they are not in network, which is not an issue. However, I noticed claims were being processed as in-network with our insurance provider after a specific date. After speaking with our insurance, they confirmed that Jenn was now in network as of that date. I reached out to Marguerite for clarification, but received a rude response from Jenn. Insurance is still trying to work this out with Jenn, but this has been ongoing for over a month. It appears we were billed incorrectly for a few of our sessions, but at this point it's not worth the headache to try and resolve. For perspective, my daughter is developmentally delayed (physical and speech). I've worked with about half a dozen different therapists (wife is a travel nurse, so we've been on the road for the past year) and have never experienced such a poorly run business. Since being in CA, we were faced with the choice of waiting about a month for an assessment with one speech therapist, or getting right in the Bay Area speech. It turns out we made the wrong choice. We've since moved forward with the other speech therapist and wish we had gone with them initially. read more

I have two children who see teacher Jen and am really happy with how they have progressed. My 3 year old is seen for a lisp and my 7 year old is seen for dyslexia. They actually look forward to their weekly sessions as teacher Jen makes it fun for them to work through their speech issues. I highly recommend Bay Area speech and language read more

First of all, this company is now located at 1295 E. Dunne Ave, Ste 205 in Morgan Hill, & owned by Jennifer Hollibaugh (they moved locations) So my 18 month starting attending speech therapy there back in March, 2012. After 4 months of once a week, 30 minute sessions, my son has made minimal improvement, the same he would have made without the therapy, I found out that Connie, the office manager, had overcharged $240 in copays that I was NOT supposed to be charged and that I was told (once again by Connie & Aubrey, my son's therapist) that my sessions were only supposed to be 30 minutes long but they kept recommending I "double up" on my sessions, using 2 of my insurance authorized visits per week, so that my son would have an hour session of therapy. 3 months into the speech therapy, I find out that other speech therapists routinely give the parents "homework" assignments to work on with their child each week. I was NEVER given any such instruction. In fact, when I found this out and did ask, the therapist apologized and thought she had given me in the beginning, a 2 page print out of helpful tools in helping a child with a speech delay. That information was something I could have looked up & printed from the internet myself. After the therapist gave me the hand-out on tips, she never again provided any type of regular instruction (or homework) on how to help my son. Frustrated at my son's lack of progress, despite the weekly speech therapy sessions, I finally contacted the state's Head Start program. They performed an assessment of my son's speech, and concluded that he should receive an hour of speech therapy a week, that would be provided at my house. I was told their therapists were very good and that I would see results quickly. However, I would need to exhaust my health insurance benefits before I could receive their services. At my son's last appointment at Bay Area Speech, I asked if they would request my insurance to authorize an hour session, as that seems to be what is needed (as both the Bay Area speech therapist recommended it several times to me-though I declined because I would then be charged $30/session) & Connie told me that was not possible as the contracted amount of time was 30 minutes. I then explained how the state said my son needed an hour a week of therapy & she again said that I could "double up" on my sessions so that the session would be an hour. I then said I could not afford to pay $30 a week in copays & that I would not be returning to that agency for future services. Later that day, I called my health insurance company to find out for myself, if an hour of therapy could be covered. It was then that I found out that my insurance covered whatever length of time that the provider deemed appropriate & that there was NO COPAY! I can't tell you how upset this experience with Bay Area Speech has made me. Not only did they overcharge me but they provided an ineffective amount of therapy for my son, and therapy itself was below standard. When contacted by phone, Connie explains overcharging me for numerous weeks, as having looked up my insurance plan, using her computer, but obviously still getting it wrong. Connie's explanation as to why only 30 minute sessions were held was that it was "office policy." Then the owner, Jennifer Hollibaugh, called me. She said as a result of her contract negotiations with my health insurance, the amount she is paid, only covers half an hour of services-contrary to the contract's language of the length of service to be determined by the service provider, as deemed appropriate. So the bottom line, they are committing insurance fraud, to get me to use "2 visits" to cover the hour of services my son needed but didn't receive. I plan to file more complaints regarding this service provider. NO ONE should ever have to have this HORRIBLE experience happen to them. My insurance company has apologized but no one can give me 4 wasted months of my time & my son's sensitive developmental time back. read more

Our family absolutely loves Ms. Jenn! I cannot recommend her enough or to enough people. We went from having a daughter who hardly talked to a chatterbox who won't stop. For a parent of a child with speech issues, this is a good problem ;-) My daughter has been "playing" with Jenn for almost a year. She started therapy with a few speech issues that have all been age appropriately resolved in this short time. My background (Bachelors degree) is in Speech and Child Development and even I didn't know therapy could be this effective, this quickly. She is an absolute miracle worker. When my daughter started therapy she was self conscious and knew that most people didn't understand her. This was absolutely heartbreaking for both me and my husband. After only a couple of therapy sessions with Jenn, we both noticed big improvements. A month or so later, our family and preschool teachers and friends started making comments about her improvement. You wouldn't recognize the little girl she is today compared to where she was a year ago. She has so much more confidence and is better behaved. We cannot thank Jenn enough, she's the best! read more

I wish I had more time with her for my son! She taught me tools I continued to use and now my son speaks so loud and clear! He is also so confident! read more

We've been going to Bay Area Speech and Language for a couple of years now, and we've seen my daughter's speech improve in leaps and bounds! Jennifer really "gets" my kid, she can read her moods and body language to determine what kind of therapy session she needs that day. We have seen improvement in articulation, but especially in her expressive and receptive language abilities. I would recommend to anyone, we feel really lucky to have found her! read more

Bay Area Speech and Language Clinic is beyond fantastic. I have been taking both of my twin boys to this clinic for the past year and we are so pleased with their progress. Jennifer is a skilled, knowledgable, and nurturing speech therapist. Jennifer believes in meeting the children where they are and guiding them to where she needs them to go so that each and every child reaches their full potential. As a former teacher and mother of four I am so impressed with Jennifer and that she understands that she needs to try various techniques and use different strategies to reach each of her students. There is no one right way for her to help a child. She figures out what motivates the child and then instructs them in an interactive way through play or exploration in a natural way so that the child feels comfortable and also has the opportunity to directly apply the skills that she is giving them. This helps ensure that my children not only learn what she is teaching them, but apply it in real world situations. Jennifer is EXTRAORDINARY. I cannot say enough about the energy, enthusiasm and passion she puts into the sessions with my boys. She loves what she is doing and it isn't just a job. She treats both of my boys as if they were her own family and works diligently to help them develop better speech behaviors. My twins are typical and have completely different personalities. Jennifer adjusts each session to suit their individual needs. I love that she spends quality time with me after each of their sessions to thoroughly explain what was covered and give ideas and strategies I can use at home to continue to facilitate their progress. The staff is amazing. I have worked with Dominique, Stephanie and Ariana and each of them are polite, patient, and friendly. I highly recommend Bay Area Speech & Language Clinic to anyone who may need their services. I feel blessed that my children are able to learn and grow in this environment and the progress they have made is priceless. read more

Bay Area Speech did an excellent job with my son. He started out at 2 1/2 years old with Speech Delay. They worked with him one time a week. It took a lot of repetition and time due to my sons processing issues but he "graduated" from the program brfore he started kinder. They gave us many tools that helped us continue the therapy at home. We learned exactly how to help him. You can't just rely on speech therapy. The parents must take an active role. Years later we came back to Bay Area Speech because my son was having difficulty in school. He just didn't quite process things they way other kids did. Jennifer worked with him and gave him the tools to help. He learned to read, write and communicate on paper in ways that made it easier for him. He learned great study habits! He became more successful in school because of what he learned at Bay Area Speech. I would highly recommend them. The therapists are great as well as the office staff. They always make you feel at home! read more

Both of my toddlers are on the autism spectrum disorder. Mrs. Jennifer Hollibaugh (owner/therapist) is absolutely amazing with them. They are both very shy and picky when it comes to people. They both loved Mrs. Jennifer and Mrs. Stephanie (office manager). In the small amount of time my children have seen her, they have made great progress so far. We would recommend her to anybody and everybody. They are absolutely amazing with children and my two love their therapy session. Each session is an hour long and that time goes by quickly. read more

Jennifer is awesome to work with. Sessions have helped my son very much. Most definitely would highly recommend to anyone!