We learned about this practice at our birthing class with HUMC! One of the doctors came to help answer any kind of questions we had about the birthing process into baby's first visit! He wasn't pushy about going to their practice but we felt comfortable enough so thought it wouldn't hurt to try them out. My son will be going for his 9 month checkup next week with Dr Wong and we couldn't be happier with them! My son adores Dr Wong and he's the doctor we primarily see. So I'll call out the good and the bad from my perspective. The good is the doctors run a very good practice as far as being attentive to parents (contacting doctors with concerns, answering all questions without rushing you, not being pushing about dos and donts, offering a lot of information about everything from vaccinations to sleeping habits), the nurses are super sweet and patient and make sure babies and parents feel comfortable (I really appreciate the fact that they put all newborn babies immediately into either exam rooms or somewhere more private so they aren't as exposed as they would be in the waiting room), and they don't overbook days which I think is a huge plus because then wait times are never too long unless there's an unexpected case of a difficult situation (and I know they definitely don't overbook because I tried to squeeze in once or twice and couldn't lol I both respected them for doing this and was upset at the same time haha). The exam rooms and waiting rooms at the Ramsey office is very updated and clean despite the building itself being as old as dirt and the entrance being a little confusing. The Hackensack office could definitely use a little updating esp in the waiting room but they do have the little sitting booth behind reception which is perfect for parents with newborns. Oh and both locations have designated parking spots for the practice patients! Another big plus! The bad I could only really call out is the front desk at the Hackensack office kind of hangs out and gossips way too much. The front desk at the Ramsey office is great and even came out to show us the entrance. At Hackensack, once we were standing at the reception window for awhile, waiting for the reception to stop talking about some personal affairs with the staff. And then having to repeat information to her a couple times after saying it because she wasn't really paying attention. There were two cases when I booked appointments and she put the wrong time and I never found out til they called to confirm. So be mindful of that. Also they don't let you book doctors more than two months in advance which is sometimes even harder during the summer time and holidays. I'm also not a huge fan of the on-call nurse service. I've called a few times and she would give me textbook advice that Dr. Google could have provided without the wait time on the phone. I was glad that when I raised that I tried everything they did eventually contact our doctor but it was like calling Dell support and they ask you if your laptop is plugged in... But anyways... overall, very happy with the practice. I see us sticking with Dr Wong :) read more

Where as the doctors are wonderful, the women who schedule the appointments are horrible and nasty when you have a sick child. My child is sick - I don't care if there is only one doctor in. Seriously?!?! Its like they are doing me a favor by letting my child who has been coming to you since birth. I don't need the attitude. I really don't think the doctors you work for would want you to treat parents of patients that way. Doctors and nurses get 5 stars, some of women that work there taking care of appointments and insurance get 1 star. read more

I have been going to Pediatric Specialties for 20 years now. I don't know if i have just been lucky or what but in all those years i have only had one complaint and it was the parking. I have 3 children and only one remains young enough go there. Dr. Harlow literally saved my son after another doctor had misdiagnosed him (i thank God every day that i followed my gut and left that practice. They are closed now or i would have no problem sharing the name) The front desk has always been courteous and helpful. My son was very sick with kidney issues as a baby and Mary Alice was always on top of any paperwork we ever needed completed. The doctors have also been wonderful. Dr. Levine was such a kind man and exceptional doctor. He is missed. He diagnosed a minor heart issue with my oldest with just a stethoscope. As my children have gotten older we (thankfully) only normally had to visit for physicals and the occasional sore throat, Dr. Wong is a magician with getting a painless throat culture! Dr. Materesky has always had an upbeat attitude. When i read the reviews on yelp i thought things may have changed. I called this week and the front desk was busy but pleasant as always and we saw Dr. Planer for the first time. She went above and beyond with making sure my son was seen and cared for. I believe she is a very nice addition to the practice. I am certainly not disputing anyone else's experiences but i have never had a problem here. read more

My friends know that I try to remain positive always! So please understand that this post is not my usual for sure.... anyway, today I experienced the MOST UNPROFESSIONAL, OBNOXOIUS behavior from a supposed professional. I have never experienced in my life what I experienced today! However, I really should start at the beginning. I realize it is my fault that I didn't leave this practice sooner, but we all make mistakes as parents. Long story short, my daughter was born with a syndrome affecting her growth. Being in the disability field, I recognized signs of a disability right away and expressed those concerns to Dr. Shah at the practice. Rather then doing something about my concerns, she stated that I was wrong and that I was just comparing her to my other daughter. This of course brought tension in my relationship with her father bc he believed the dr that said everything was perfect. Months later, she realized that yes in fact she had clear deficits. We then changed to a different dr in the practice bc we were told and assured that he understood her unique needs and disability. Without going into a novel, I will say that today, Dr. Materetsky from Pediatric Specialties made it absolutely clear that he was not interested in hearing my concerns as a parent of a special needs kid, predetermined what her issues were (WRONG!), disagreed with an expert's opinion without any basis, and YELLED at me while his face turned red and called me a liar! He then concluded his screaming tirade with his attempt at an insult "well she'll be small at 2 years old too". I can put dollars to donuts that he would not have treated me that way if chuck was in the room! I am so happy that I had someone with me Michele Miller to witness the craziness that I endured and to support me as I had a breakdown afterwards. read more

The staff is amazing! Dr. Harlow and Dr. Wong also very amazing. This practice however will eventually fail do to a few reasons. The doctors practice very good medicine but along with that you must have compassion. Dr. Materetsky completely lacks this. He's all about the money and will bill every code in the book that he can. My child was recently seen by him. He billed my insurance company for something as a medical professional, I could have done at home, which he is very well aware of. The other doctors very graciously saw her without any problems. Billed my insurance and billed me which he refused to write off. He does not know how to treat his employees. Do yourself a favor choose Harlow or Wong do not choose him. read more

I have been a patient for about 5 years and have noticed a sharp decline incline in service. Whenever I came here I am constantly gaslighted by the doctors whenever I have a problem. I have NEVER experienced this kind of careless and neglectful behavior from any health care provider. One time I went for a cough and a fever and they wanted me to make TWO DIFFERENT appointments. So, that I could be billed twice. The second thing that happened was that my sister was bleeding out extremely heavy during her period and the doctor told her it was normal and to just go to sleep. Well, it was not normal. We went to the hospital that day and HUMC gave her 7 blood transfusions, in a 12 hour period. If we listened to them and she just went to sleep I don't know if she would still be here. They really made it seem like she was overexaggerating and told her they could not see her on her period. Then today I went in for blood scripts they told me I had to pay to see a doctor( even though I am not sick) and when I said no, I do not like how the doctors treat me they told me to get out. So I left and I am going to make sure everyone knows about this incompetent practice and gets out and finds a NEW PRACTICE TO SPEND THEIR MONEY AND ENERGY AT. I am really over these type of doctors that make you seem like you are always over exaggerating and get annoyed that you are coming in seeking treatment. read more

When I had my eldest son in 2014 they were a decent practice. They were nothing spectacular, but they provided a service and I was ok with that! If my son was sick I would call in, and without hesitation, they would give me an appointment. It wasn't until I had my 2nd son in 2016 that I realized a change in the practice. On several occasions I tried to make appointments for my boys only to be brushed off and told that it was probably nothing by one of their nurses. Most recently, I my eldest was sent home from school with a fever. I called the office to schedule an appointment and before I knew it I was on the nurse's answering machine. The nurse called me back, and told me that the office does not treat fevers under 101 and reassured me that he was probably fighting a virus and that he would be ok. 4 days passed and the fever persisted. I finally called the office on the 5th day and the nurse told me it was ok to bring him in. Dr. Harlow diagnosed him with an ear infection. My first reaction was "this could've been taken care of when I first called! Secondly, MY CHILD WAS IN PAIN FOR 5 DAYS WITH AN EAR INFECTION! A few days later, my 18month old woke up in the middle of the night with a fever. To avoid the aggravation of being talked out of an appointment, I waited 2 days before I called in. When I called, the nurse AGAIN tried to talk me out of an appointment! She told me that it was probably just a virus his body was fighting off. I explained that my oldest had an ear infection the week before and she told me it was to early to chk for an ear infection. I explained that his fever had reached 102.8 the night before and that I was concerned that it was something a little more serious and she downplayed my concerns and said it wasn't THAT HIGH! (the week before they told me they treated fevers 101+ fevers ) but what topped the cake was when she told me that the doctors would probably say the same thing she said! In other words, she thought my appointment was useless! When I arrived, they assigned me to some new doctor who seemed afraid to assess my son, but whatever! Long story short he too had an ear infection! This place has changed over the years and I am so disappointed at the disregard they give to concerned parents. Since it's so difficult for my sick children to get a sick visit from their primary health provider , I will be moving on to another practice that is willing to see my child when I'm concerned. Most parents have jobs! No one has time for this "monitor at home" agenda they're pushing! I'm very disappointed and won't be back! read more

This practice is horrific. The nurses and receptionist staff are very nasty and very unprofessional. This practice misdiagnosed my children on multiple occasions resulting in us to finally leave the practice. Leaving this practice was the best decision we made after learning that our children had the flu by another practitioner who ended up swabbing our children's nostrils ( something this practice never did) .. on top of the multiple misdiagnosis of ear infections, pneumonia and flu that this practice never picked up on , they refused to transfer my children's documentation to our new pediatrician and told me I had to wait thirty days (with out giving me any explanation as to why I would have to wait that long ) and pay for each page being faxed. Not to mention every time we ever took our children their (which was constant because they never prescribe medicine) the wait time is ridiculous. If your new parents like us, we would never recommend this practice to anyone. read more

Dr. Wong and the doctors are wonderful In treating my daughter after her 3 month NICU experience. They always called back and provided me with many solutions whenever she was sick. They are friendly and reliable. Dr. Wong and Dr. Harlow are extremely knowledgeable and professional. The nurses are very sweet with my daughter, who is now three. I do not have one complaint about this practice. I was referred by a co worker who raved about Dr. Wong and Dr. M. read more