I had the experience to use Mr Randall Payne services to tune my Wurlitzer spinet piano and it was…read morea great experience, not only he did a fine job tuning it but he is a fantastic person to deal with, very easy going and also a good piano player. After he finish tuning the piano he play the piano and check that everything was in order. This is the first time that he tune my piano and it won't be the last since I plan to continue using his services.

Randall Payne, the owner of Expert Piano Tuning & Restoration brought my piano back to life! The…read morepiano was my great- grandmothers, a Schaff upright from the early 1900'. The piano hadn't been tuned in 40 years and had been moved cross country It sounded pretty awful! Randall agreed to take on the project, letting me know that he couldn't promise perfection. He gently took the piano apart, removing the action to take with him to his shop. He reshaped all the hammers, replaced all the bridal straps, repaired a few missing key laminates and did a full tuning on the piano. He did this all for just under $300. He'll also be replacing the dampening felt when he can get it in stock. Randall and his assistant put the piano back together, he then sat down and played. It brought tears to my eyes to hear beautiful sounds coming from my piano again. Besides being a skilled technician, Randall is also a gifted musician and composer. Two thumbs up for Randall Payne and his skills with a piano!

These guys just moved my piano for a carpet replacement. They were great, very efficient,…read moreknowledgable, professional and most importantly careful. Would definitely use them again and would definitely recommend them.

I recently sold a grand piano, and did not know of who to use for transport. Looked on trusty…read moreYelp, found this company, and they did a marvelous job. Made sure everything was safe and secure and the end person was very happy with their services.

I've known and worked closely with David for about 2 years. As a fellow piano teacher who has known…read moreand worked with a lot of other teachers, I can tell you David is uniquely dedicated to teaching and inspiring his students. He is a gifted instructor/pianist and wonderful person- I cannot recommend him more!

The man in town for pianos! If you're looking give him a call and leave a message. He has full…read morewarehouses of pianos at a GREAT price. Very knowledgeable. Piano expert. Much better than looking in FB marketplace.

I came by the recommendation thru Nextdoor app. I first reached out to him June 4, 2020 and the…read moreresponse time was deadly slow. Considering it was at the peak of COVID, I waited till 7/23/2020 when he finally made it out. He tuned the piano but stated that it also needed a part and he would need to order it and return. I followed up many times to only be told it could wait till the next tuning. Fast forward to the present. Got piano tuned on 10/20/22 and he still didn't show up with the part but said he would order it and stop by again. It's been nearly 2 months and several text and NO FOLLOW THRU! I would not recommend this guy at all.

Michelle is an expert piano tuner. She did a superb job. The Hallet-Davis Co. piano sounds the…read morebest ever since I bought it in 2003. Her partner also did a professional cleaning job for the piano inside and out, which was the first time ever. I highly recommend this service.

After almost 4 years moving to Jax my piano was tuned today by Michelle. I selected her after…read morereading her positive reviews and recommendations. Michelle and her mom came on time and to my surprise, found out Michelle is blind. I was so impressed with how well she tuned my piano. She worked on the tuning with no computer or machines due to gift of having perfect pitch. I knew she was going to do an excellent job. Her mother Ako was also so nice to talk to and assisted her as needed to disassemble. Overall I was really happy with her service it is the best tuning I have had done my piano sounds brand new! I highly recommend Michelle for this service. They were both very nice and respectful, I didn't have to ask them to remove their shoes. Read her bio, she has been doing this for several years now she is very professional. Michelle looks and sounds young but I assure you she is the best. I highly recommend.

I needed a music stand that was foldable, lightweight, stable, and had an ample shelf for holding…read moremy music's three-ring binder. This turned out to be sort of a hard-to-find combination. But, Guitar Center came through. Mr. Zach helped me find the display and there were several to choose from. My choice was not the most expensive but it is perfect, so the good price was an added bonus. Thank you, Mr. Zach.

One thing I love about this place is that they are very knowledgeable and very helpful. Brought my…read moredaughter's high school jazz band guitar to get restrung and tuned. They did a great job! I also bought a case for it which was very affordable. Great place!

Update : July 9th : After re evaluating my claim they offered still less than half the value of my…read moreTV, which was damaged by them during the move. You could keep that money and invest on your employees' training who pack the natural flowers vase in a kitchen household box. I had a terrible experience with this moving company, and unfortunately, I am still dealing with the consequences more than two weeks later. On June 12, 2026, two movers arrived at 8:30 a.m. for my move. Shortly afterward, the company called and asked if they could send two additional movers to speed up the process. I trusted their recommendation and agreed. Around 2:00 p.m., I had to leave. Everything seemed to be going well until my wife, who was at our new home, called me after checking our security cameras. She noticed that two of the movers were standing around talking instead of working. Around the same time, my neighbor called to complain that the moving truck was blocking her driveway. I contacted the office, and they apologized. While these issues were frustrating, I considered them manageable. When the movers arrived at my new home, they asked me to pay before unloading, which I understood was their policy. They also informed me that I would be charged until 6:45 p.m. and that any unused time would be refunded if the job was completed earlier. The real problems began after the move was finished. One of the movers, who was professional and courteous throughout the day, informed me that my bed headboard had been damaged and showed me the damage. He also told me that the crew had finished one hour earlier than the time I was charged for. He called the office himself and advised me that I should receive a refund for one hour of labor for four movers ($240), plus an adjustment to the fuel charge, for a total refund of approximately $300. After the movers left, I immediately discovered that my brand-new 75-inch Samsung QLED TV had been severely damaged on the bottom-left corner. When I turned it on, half of the screen was black and unusable. This was a TV I had recently purchased so my family could enjoy watching the FIFA World Cup together. Today is June 27, 2026. More than 15 days after the move, I still have not received my final invoice, and I have not received the promised refund of approximately $300. I submitted a claim for both my damaged bed headboard and my TV. The settlement offer I received was not even enough to cover one-third of the TV's value. I did not accept or sign the settlement because I believe it is unfair and does not reflect the actual damage. I contacted customer service to dispute the settlement. After waiting on hold for nearly an hour, my call was disconnected. When I called back, I was told that my claim would be re-evaluated, but they made it clear that there was no guarantee the revised offer would be any closer to the actual value of my loss. The representative repeatedly told me that the settlement was based on the contract I signed, which compensates customers according to the weight of the damaged items rather than their actual value. My response was simple: I trusted this company. I trusted them when they asked to add two more movers to my job. I trusted them to handle my belongings with care. I never expected that they would damage my brand-new TV and then tell me that its value was determined by its weight. I also requested my invoice. I was transferred to another department, where I was told they were short-staffed and that my invoice would be sent the following day. That was over a week ago, and I still have not received it. More than two weeks after my move, I still don't have my invoice, I haven't received the promised refund, and my claim remains unresolved. This entire experience has completely broken my trust in this company. From the damaged property and broken promises to the lack of communication and poor customer service, I have spent more time chasing answers than enjoying my new home. Based on my experience, I don't recommend this company.

Disorganized and unreliable from start to finish…read more I clearly explained multiple times that this was not a full house move, only remaining items left by another company. That information was never documented, and I had to repeat it in every conversation, which caused ongoing confusion and an inaccurate estimate. I was told the movers would arrive sometime in the afternoon. Around 2:30, I texted for an ETA and was told they would call when they were 30 minutes out. Later, I was told their prior job ran long and that due to driver hour limits, they could only do part of the move. Shortly after, I was informed they were not coming at all due to a truck accident and would need to reschedule. No confirmed time was ever provided for the next day. Because I needed everything out by the 31st, I booked another company and attempted to cancel. I first texted my move contact and was told to call, but when I did, it was 5:42 PM and the office was already closed. I waited on hold for over 30 minutes and then sent a cancellation email. Only after I had already tried to cancel by phone and email did I receive a text saying they had everything ready for the morning, despite never giving me a confirmed arrival time. Poor communication, poor documentation, and inconsistent scheduling. I would not recommend.