Great service and products I really like the canon m50 mkII…read moreand the selection of lenses was good

Customer service was terrible, the woman was on her phone for so long taking a personal phone call…read morewhile there were multiple people waiting to get helped. Super unprofessional and when I asked to get my camera repaired she barely took a look at it and said there was nothing that could be done. Wasted so much of time I will not be returning!

Literally do not listen to a single 1 star review. These guys are awesome…read more My grandfather gave me a 35mm Canon A1 and I was looking for places that I could get film developed in and around Syracuse. There were other places, but the speed and quality that Johnson does it with is sublime. You drop your roll on a Monday and they either call you or send you an email to pick up your prints on Friday. Simple as can be. I also found an old Konica camera at a local antique shop, whose shutter was stuck open. I came into the store with it, showed it to one of the gents working there, and he was able to fix it in just a few seconds free of charge! To say that these guys know what they're doing is an understatement. Overall the people at Johnson Studio & Camera are the ones that you should talk to if you have any questions or concerns regarding anything photography. Plus their selection of 35mm and 120 film stocks, along with their used film cameras and lenses are always fun to check out. These guys are the best. (Attached photo is for proof that yes, I've done a LOT of business with these guys)

I used their online services to print enlargements. One was done correctly while two others were…read moreobviously cropped incorrectly. When I picked up the photos no one mentioned the issue. I checked them when I got to my car and returned to the store to see if they could rectify the issue. They told me that there was an issue with the files (due to their software) and I had to resend the photos. I ran across the street to a local business that I knew would let me use their computer because I had issue accessing their website on my phone. It took about 10 minutes. As soon as I resent them I called Camera Kingston to make sure they were sent properly. They said that the woman who took care of printing had left 5 minutes prior and they would be unable to help me. What incredibly poor customer service. 1. There was an obvious issue with the prints. They could have contacted me before printing to correct the issue before hand. 2. No one mentioned the issue when I picked up the prints. We could have corrected the issue then 3. When I returned to the store no one informed me that the print lab closed at 5 (which was 10 minutes away) even though they are open until 7. 4. When I called and tried to confirm the correct files were sent, they offered me no solutions and were of no help. I asked explicitly, twice "Is there nothing you can do to help me?" and was told the print lab was closed. 3 8x10 prints were $20 - which i insisted they refund. I'll be getting them done at Walmart for $5 instead. So much for supporting locally owned business.

The fine folks of camera kingston are truly fantastic. They know their stuff and can really help…read moreyou out if you're in the market for a special camera. I like their online photo ordering system, and then I pick up in store. I've also had passport photos done here, and they shoot and produce in a jiff! A great downtown Kingston business that's not to be missed.

These folks are just the best. Helped me get an old negative cleaned up and printed. The service…read moreis always fantastic and so knowledgable!! Their prices are fair and they print very quickly!

These people really know the business of photography and printing. Not only are they courteous and…read moreprompt in getting whatever your printing/photography needs are, they are always ready to assist in advising you on the best plan they have to offer. When it comes to the self serve printing area, there's always someone who is available to help out.

We were interested in having my father-in-law's camcorder tapes digitized for Christmas. The folks…read moreat Industrial Color Labs were extremely helpful and organized. They advised us they are closing this location January 1, 2026 and all operations will be done through their Fayetteville location. I would use them again for printing and digitizing services. It's essential to shop local!

Incredible people and incredible service.....product came faster than promised in perfect…read morecondition!!