Great carwash, great staff and several locations around New Orleans and Jefferson... $45 month for unlimited washes equals only $1.50 a day... yes I use I it everyday unless I it's raining Left Rich's Wash Dat for Pelican and I should of made the switch a long time ago... Vehicle comes out cleaner also read more

So, I am not a guy who goes to car wash facilities regularly. I know some people worship their car and are all OCD about washing it, if that's you then skip this review because I can't help you. I have been coming to this location for a long time. Long enough to remember when it was 5.00 for a basic wash. Now it's 12.00. I feel like it was only like 10 years ago when it was 5.00 so that is 240 percent increase in 10 years! Insane. Yeah yeah yeah, I know I sound like an old man yelling at clouds with my "back in my day" review. However, I also feel like they sped the wash up and it's not really getting the car all the way clean. When I pulled out of the wash, I noticed soap all over my side mirror. See picture. I believe that's because the wash is moving faster and not letting the car rinse off. Would you get out of a shower before you got all of the soap out of your hair? No, you stay in until it was washed off. Anyway, I will probably still come in for my bimonthly car wash, but I will keep skipping the "free vacuums" since they are worthless. The workers are friendly and the place is convenient for me. read more

Pelican Pointe Car Wash - Soap didn't even rinse off - Car Wash Near Me - Metairie, Louisiana

I use this car wash frequently and have never had an issue. I also appreciate the free vacuums and the ease in using them.

Wow!!! My very first car wash was phenomenal to say the least. Lela Reese Bull and William Martz were so helpful and aided my experience perfectly. I couldn't have asked for more! Reese guided me through the various wash options to help me pick the one that would best suit my needs and William was a very kind young gentleman and helped me dry off my car afterwards. 10/10 experience. Great employees. read more

The employees are okay, one allowed me to do a free vacuum without a wash since it was 10$ and I wasn't able to pay that much so , he said I could go up the park way to the vacuum and do just that. But nah I couldn't get my vacuum cause I went into the vacuum area just to have this ugly blue car speed up to the exit really fast and almost hit my car n then proceeded to follow me around the parking lot staring at me trying to start something. I got the license # and reported them but, clearly stuck up psycho people with no life come here. I've never had anyone do that to me at a car wash out of all places. Like how are u that bored with your life?? Never coming here again just cause it isn't a safe place. Watch out for this psychopath read more

Pelican Pointe Car Wash - Random car wanted to follow me around the business trying to do something, be safe out there guys - Car Wash Near Me - Metairie, Louisiana

Let me start by saying that I am a fan of the Pelican Pointe Car Wash brand. I purchased a Groupon, four washes for the price of two. However, it had to be at this location. It's a bit out of the way for me, but I thought the deal was worth it. When I arrived, I gave the attendant my paper to scan and he had to go to the office to swap it out for a card. I got a little nervous because he told me he would meet me at the end of the car wash to give it to me. Well...he ran to make it happen and ended up meeting me before I drove through the wash. The wash was okay, no complaints. I didn't use the vacuum so I can't speak to that. Overall, I'm not a fan of the location. It's challenging getting in and out. Also, it seems cramped overall. I'll continue coming here to fulfill my Groupon but prefer some of the other locations. read more

My poor car was long overdue for a wash. Since saturday was a nice day i figured why not get this thang cleaned. Well..i opted for the $10 package..after driving out to dry off i noticed that a few spots were missed..not exactly terrible but upon trying to use the FREE vacuums i had no luck. The suction was pretty non existent. Went to tge vending machine and it was out of many things. Definitely not worth what i spent. Will not be returning to this location. Gave them a 2 bc my car actually did look better afterwards. read more

Pelican Pointe Car Wash - Suctionless vacuum - Car Wash Near Me - Metairie, Louisiana

See all

I have taken my car through this car wash twice and had problems. The last time I had just had the hood of my car re-painted. Their cameras did not show any damage when I entered the car wash. After driving out and parking in a vacuum area, I opened my drivers door to vacuum my floor mat. As I walked to the vacuum to remove it and noticed the hood of my car was damaged. It had a huge scratch and several chips where you could see the metal under neath. They are taking no responsibility. I also asked why there were swirl marks all over my hood and they said anytime you drive your car through a car wash you will get swirl marks. They didn't appear anywhere else on my car but the hood. I also walked around the vacuum area and did not see swirl marks. They are an unprofessional and unethical company. DO NOT drive your car through one of their car washes. read more

The young men and women at this location are some of the hardest working and most dedicated employees I've seen at a business in a long time. They work in extreme conditions and do very physical, tiring work while providing steady customer service to hard to please customers. The wash itself is fine, it does get crowded at times in the vacuum area, but supplies are always stocked, and the staff makes the difference and is why I keep coming back! read more

This is the location closest to my house. Every single time I get my car washed at Pelican car washes the next day there's spots all over my windshield. The dew makes it possible to to see the spots. So to even start driving in the morning is almost impossible from a combination of the spots and the sun. To even be able to drive I have to keep spraying my windshield wiper fluid and keep the wipers going. ( Will attach photo) The wash is good and gets the car as clean as an automatic wash is expected to. The vacuums at this location aren't the greatest. It takes a really long time to vacuum the car out because the suction is so low. I mean looking in it doesn't looked clogged but I'm thinking that's probably the cause of the crappy suction. read more

Pelican Pointe Car Wash - Spots on my windshield. I'm guessing from something that gets sprayed on while in the wash. - Car Wash Near Me - Metairie, Louisiana

We ran through for a quick wash. Our car was parked under a tree while we were in New Orleans for 8 days. Needless to say birds used my car like it was a toilet. The two employees pre washing the car took extra time to remove as much excrement as possible. read more

Pros: very affordable, big wash station, quick clean, free vacuum Cons: spot near the license plate was missed read more

Nice drive-thru car wash. I've had zero issues with equipment harming my car during my weekly visits since early 2019. There's DIY cleaners and rags for your interior plus extended scrub handles for your front end exterior. Pro tip: get their coupons/deals on the Local Flavor app or the Pelican Pointe app. read more

This car wash scratched my car. The manager made an incident report and reviewed camera footage. He confirmed that he did not see a scratch on the vehicle when I entered the car wash. Yet they refuse to take responsibility or pay to have the scratches repaired. read more

My wife has been raving about this place, so I decided to give it a try. The local birds (one cardinal in particular) have been preening themselves on my side mirrors and leave ample evidence they have been there. The car needed washing. I scrubbed the car down to get some of the bugs off the front grill, paid, and went through the wash. Quick and efficient. The basic wash is $5 and there are two more options, ($12 gets you the works). Then it was over to the parking lot to use the vacuum (provided in the price of the wash). End result was a clean car at a very reasonable price. Attendants are polite and helpful. I can see why my wife raves about this place. read more

Bug scrub was fresh with clean smells, staff was respectful and very accommodating. Gentleman manually applied tire shine and provided extra assistance with secondary cleaning products offered at end of wash cycle. Vacuum had good suction, and air compressor was high pressure; good for cleaning the dust, osha compliant. Thanks for the great service. read more

I like this car wash. It's convenient and thorough. $7 ain't too bad since you get to use the vacuums for free.

Right now Pelican Pointe Car Was has three different locations in the Metairie area. When I was driving back and forth to Hammond I had the monthly plan (unlimited $5 car washes for $19.95!). Now that I don't travel as much I don't wash my car as often and I stick to the $5 carwash. Sometimes I'll change it up and get the $12 car wash but that really isn't necessary unless your car is disgusting on the outside. $5 - one color of soap $8 - two colors $12 - three colors. Everyone who works at the locations and all pretty nice. On Tuesdays they have discounts on the car washes - I believe its $2 off. read more

Great $5 car wash, although I do the $20/mo unlimited. Free self vacuuming is a plus also. Normally in and out pretty quickly. Cons: Free self service bug wash area hard to maneuver out of when they are busy. The dryers could do a better job drying the cars. Pros: Inexpensive, Only $3 on Tuesdays, Free self service vacuums, Fast read more

Pelican Pointe is very close to my work, so when I feel like giving the car a "real" wash, I head over there. The basic wash is only $5, but I usually print out a coupon online so I can get the $12 "the works" wash for only $7... much better value. Free vacuums with a wash, as an added bonus. It gets the job done, and it's reasonably priced. read more

The only problem is on busy days there are not enough spots to park and vacuum. Otherwise it's a great, affordable wash! read more

Pelican Pointe Car Wash - Car Wash Near Me - Metairie, Louisiana

Probably the best (and best-priced) car wash I've found so far. $5 gets you the basic wash, and $12 gets you the works. No matter which wash I pick, my car always comes out sparkling. Vacuums are free and powerful. Attendants are polite and helpful. It's not exactly convenient for those of us who live in New Orleans itself, but I do make it a point to come here whenever I happen to be out in the Kenner/Metairie area. I wish there were more of these. read more

Pelican Pointe was very responsive and contacted me shortly after this review. They explained problems they were having with the system they had recently switched to, verified I had provided the correct information and apologized for their employer's behavior. I received a new sticker and they did comp me several free months, which was nice, as I didn't ask for any compensation. Since then, I've not had any problems using their automated system. Thank you for quickly resolving the issue Pelican! read more

Decent affordable car wash. My only complaint is that it doesn't fully wash the car good but if it really didn't do the job as needed you can always ask them to run it through again if it was that bad. read more

The only decent AND affordable car wash I've found in the greater New Orleans area. I live uptown so I can't make it here often, but whenever I'm headed out to the airport, I'm going to be getting my car washed here. 5 bucks gets an exterior wash and free use of their vacuums! Nice shiny car and a spotless interior. Hell yes. Screw you, safari & uptown carwash!!! read more

cant beat the price~ $12 gets you the max. I mean shell gas stations best car wash is $10 now. There is always a coupon in "The Clipper" so therefore I have never paid more than $7 for the best wash and vacuum. I admit I have driven there just to vacuum out my car for free one day but I didnt feel overly guilty because I am a regular customer plus Im throwing in a great review! read more

Been coming here for years. Can't beat the Tuesday special especially when the entire vehicle is guaranteed to be cleaned or you can go through again free. read more

Not bad for a touch-less carwash, but for $12, I'd like to see some hands-on service. Is it too much to ask for someone at the end to towel the car off, or at least offer a towel so we can do it, while taking advantage of the free vacumes? I'll stick to Uptown Carwash, where for $14, I get a better wash, hand-dried, vacuumed, windows cleaned (inside & out) and dashboard wiped clean. They even stay with your car, to be sure you're satisfied before you drive off. Much better value, in my book! read more

I tend to only write reviews when the place is either really terrible, or it's really great. Lucky for Pelican Point it's the latter. I didn't have to wait around forever to get my car washed, the people who work there aren't sketchy, AND it's totally affordable. Though what really sold me on it was the free AND unlimited time vacuum. I've been to places before where a quarter will get you like $2 minutes, and you're in a panic to vacuum as fast as possible before the time runs out. Not Pelican Pointe! The vacuum is not only untimed, there are a million of them, so you don't feel rushed, because nobody is ever waiting behind you. read more

Great place! Friendly staff and super quick! I had the most basic car wash for $3 (usually $5- $2 off on Tuesday's)! It left my car shiny and sparkling! Will definitely keep coming here and recommend to others!! read more

I was in the area and my car needed to be wash. I yelped and found this place. Staffs are friendly I had a nice chat with the lady who told me how she wish she could back to SF California after seeing my California license plate. I did not know that on Tuesday you pay $3.00 instead of the regular price.Great deal! It's closed to Lafreinier Park. Which I went for a walk. I told my hubby about the place we definitely coming back. read more

THIS PLACE WILL NOT TAKE RESPONSIBILITY IF YOUR CAR GETS SCRATCHES FROM THE CAR WASH!!! I use to take my car to this place (W. Esplanade & Transcontinental location) frequently for a car wash but my last experience was terrible! Prior to running my car through the car wash, I use their soft brush to brush off debris off of my car. I take good care of my car and always check the paint to make sure there are no new scratches. After I ran it through the wash, as I was vacuuming my car I noticed 3-4 deep scratches on the hood that not there prior to running it through!!! The manager (Jeff) came out and took a look and he said he'll have the general manager look at the video cameras to see if anything happened. He also said that it is not possible for the car wash to cause the scratches because the "water pressure" was low that day. So you are going to charge customers full price when the machine is not operating 100% correctly? I knew he was bullshitting. I asked for a receipt because I wasn't given one by the employee who took my cash payment. He said "the machine timed out" so he could not retrieve it. I thought that was very suspicious when he said that because I've never had a business tell me they can't give me a receipt for that reason. I spoke with a teenager who worked there who also took a look at the damage and he said it is possible for the car wash to cause it. Debris can be caught in the brushes and cause it. He also called out his manager and said they do not have video cameras! Jeff created an incident report and told me that it'll take a few days for the m to get back with me. I also asked for a receipt and he said he can't print out the original receipt with the exact time my car went through but he can print me out a random receipt. I told him that is very suspicious because I want MY receipt showing the exact time my car was washed for evidence. A week has passed and they never called so I called them. I called Jeff and he said he looked at the video recording but it was really hard to tell. He had a picture of it on his phone of my car before it came in and he hasn't had time to send it to me (he never sent it to us even after this conversation). Jeff told me to come by when him and another manager (I forgot his name) was working so he can take a look at it. The other guy took a look at the damage he said it was not due to the car wash because if it was then the scratches would be throughout the entire car. We start arguing because he was dismissing the fact that I saw with my own 2 eyes that there were no scratches prior to running my car through the wash and scratches were there right after. They didn't even show us the video footage from their camera and Jeff did not show me the "picture" of my car prior to going through. When I asked him to send me the video footage, he said they deleted it! Are you kidding me? Why would you delete it when you know there was an incident? Then I remembered the teenage employee who told me there is no video recording going on. Even if they had video recording it, my question would be: do you have video camera INSIDE the car wash to see what happened? In the end, the denied any responsibility so I told them I will proceed with legal action. They gave me the # of the secretary to call to proceed. THEY LOST A LONG TIME CUSTOMER AND I WILL TELL EVERYONE I KNOW MY HORRIBLE EXPERIENCE WITH THIS BUSINESS!!! read more

I would like to give them a negative 10 but it's not an option. I've been going to Pelican Pointe Car Wash since they first opened because of the convenient location near my home. My last visit was a nightmare. My car was damaged to where I could not even open my drivers door to get out of it. They looked back on their video and could see the that one of the long rags got caught and pulled out a part of the lower strip of the bottom part of my vehicle and shifted it forward which then prevented the door from opening. (I'm not good at explaining it) Anyway, they refused to pay. The exact words of the manager Dustin were,....."If we paid for every car that came through here and got damaged, we wouldn't be in business." WOW! Think about that before going back there. I got 2 estimates and the manager simply told me to take them to court, which is what I am forced to do. Therefore, if you want to take a chance of your car being damaged and Pelican Pointe not taking responsibility for it...then go right ahead....BUT ANY DAMAGE DONE TO YOUR VEHICLE...PELICAN POINTE WILL NOT TAKE RESPONSIBILITY.....I now have $1,345 in damage that I will have to pay out of pocket until my case comes up in Small Claims court because yes, I am suing them. They have the video showing the car being damaged at it was happening...yet still refuse to pay. BTW, I have a 2014 Honda Accord and to me, it is my baby and in beautiful condition...until THIS happened!!! read more

This style car wash is a growing trend in the industry but the only of its kind on the east bank. Before paying you can scrub off any of the bugs, road dirt, etc using their brushes and such. Once you get back into your car you pay at a kiosk and then enter the wash tunnel. Just 90 seconds later you're out with a clean car and can proceed to use their unlimited included in the price vacs. read more

$12 gets your wheels the works. Since I treat my car to a washing every 2 years I feel its necessary to go all the way. My favorite part is the unlimited vacuuming afterwards. You really can't beat that deal. They also sell wipes for your interior out of a vending machine if you really want to get in all the grooves. I have never had a problem with a wait at this location, but I usually go on weekdays. read more

Not only did I pay $10.. there's still dirt and bird shit all on my car. Thankfully I got a free car wash because I will not be returning here again. Y'all were great before you became a chain.. now y'all have to cut corners and screw your customers. read more

You can't beat $3 Tuesday's . You get the $5 wash for $3, or $2 off any other wash I believe. This is my new place to go . I love how the attendants help you place your payment when you pull up. Being so short I struggle at drive up windows and ATMs and stuff like this . It's a nice accommodation to have . And for this , I love them . read more

Why pay 20+ for someone to do a terrible job detailing your car when you can come here and do it for $12 or cheaper? I always am pleased when I come here. It is well-kept and the workers are friendly. I was super impressed last time I came and a worker (possibly owner) saw I was disappointed when I couldn't purchase out of their vending machine, which includes cleaning sponges, air fresheners, etc, with my debit card. He insisted to go swipe my card for the 2 bucks. I thought that was super nice, since some businesses will not put less than 10 on a card. I will continue to come here monthly. read more

I have the $19.95 month unlimited wash and use it often. Does a good job washing my truck, no leftover soap or dirty spots. One thing to be aware of if you own a pickup make sure you don't have anything loose in the back bed as they will make you remove it before going thru the wash. read more

This car wash is wonderful! The girl that takes your money has been amazing, polite, and super helpful. I don't know her name but she is newly pregnant and she definitely puts positivity in my day! plus who can beat 3 bucks for a wash and vacuum? read more