After a long and exhaustive research I decided to replace all my windows and doors with Hurricane…read moreimpact windows. I decided to get 5 different quotes and compare them based on price, reputation and the overall "vibe" I would get from their representative. To make a 4 month story short, no company compared to the presentation, price and vibe that I got from Prime Window and Door. From our first meeting I was very impressed with Robert and his company. He answered all of my questions and actually asked me a few which was something that no one else had. I could tell he had a genuine pride for his work and loved what he does. Robert was up front about pricing and didn't play any games. We discussed financing and I decided to go with him. The install went flawless and Prime Window did an amazing job to keep the mess to a minimum. The windows look amazing and my home is safe for storms (and much more energy efficient). If you're on the fence with who to go with for this major home improvement don't think twice, check out Robert and his crew at Prime. They will treat you like family.

Excellent team! Great communication throughout the whole process, got the job done! I would highly…read morerecommend this business

From measuring to permits and final instillation. I would highly recommend ASP Windows & Doors for…read moreImpact Glass doors and windows. Communication with the team was excellent every step of the way and they gave us daily updates on scheduling. The install team went out of their way to make sure every detail was taken care of and protected our furnishings. Our new doors were installed and look great. Looking forward to having impact windows installed next with ASP. Highly professional and a pleasure to work with.

Avoid this company and their fake reviews . Definitely reach out to me how and why they should…read morenever be hired. I have full documentation and their email trails with me. They sent salesman Eskenazi for estimate in replacing our windows and doors . We hired them and waited weeks, however , weeks later when their actual contractor came they completely made up excuses and walked away from the work cause according to their calculations the cost was not profitable for them . We wasted time , emails , communication with city . I even had my attorney who was ready to sui them, and their owner got into a conference call with me apologizing and still not wanting to do the work coming up with all types of excuses . If anyone wants to read their emails and listen to our recorded calls reach out to me . Don't want you to get burnt and have your projected halted months

I am so happy with my new storm windows. We worked with Tri-County and found them to be very…read moreresponsive, helpful, and fast. I also found them to be fair in their pricing. Ronny runs a great team of contractors!

They installed an impact window for me. Highly recommended. Very reasonable prices. They guide you…read moreall the way through with clarity and professionalism. The customer service team is awesome. They make you feel like you are very important as a customer. Final product was very good quality. I am very pleased and would like to Thank the Company for their outstanding job.

Save yourself the headache and avoid these con artists. They're incredibly misleading, taking your…read moremoney while making empty promises. They don't pay their subcontractors, and you end up with poor results. Typical Miami 'contractor'--they'll take your cash and never deliver on expectations.

I thought all was well ... Then, I never received my screen for the sliding door. Nor did they…read morerepair damage to my ceiling. I have attempted to reach out to ASH several times...texting the owner directly and leaving messages on the main voicemail. At one point, he texted back saying they would call the next day. Still waiting! The window seal is obviously compromised! Sure, they took my money and then blow me off! Horrible customer service! My neighbor as well! She never got her screen for the slider! DO NOT USE THESE PEOPLE!

Great to work with initially when they want your money. But after I had a leak issue on a 5k door…read morethey installed they ghosted me. Definitely do not recommend if you want a company that will back up their work.

From the owner: Impact Resistant Windows & Doors. Protect your family with the highest rated product, service, and…read moreinstallation in South Florida. Call today to ask us about the over $2,000 in free services your entitled to -Free Renders -Free Door Design -Free Wind Mitigation Report

I requested a quote on a Wednesday afternoon and heard back within hours. He came out to measure…read morethe same day, sent the invoice by email, and had the door fully installed by Friday. The installation itself took about 30 minutes, and his attention to detail was genuinely impressive. we're talking alignment down to the eighth of an inch. The shower door and glass combo looks great. He was also very thoughtful around things like which direction you wanted the hinges. On top of the speed and quality, the price came in meaningfully below what another contractor had quoted us. I recommend him highly.

Excellent response time. Excellent work. Have hired Rafael twice in two different homes and he is…read morethe only one we trust to handle glass shower doors.

They have fixed the problems that initially we ran into so they do stand behind their warranty.read more

No cometan el mismo error que yo. La instalación de mi puerta doble fue muy mala: piezas sueltas…read moredentro de la puerta, problemas para cerrar correctamente y los huecos de los handles quedaron desalineados. Además, ordené otras 3 puertas antes de darme cuenta de todos estos problemas y ya van más de 8 semanas de atraso. Personalmente, me sentí engañado con la manera en que se presentó la compañía. Yo entendí que las puertas eran fabricadas localmente, pero luego la situación y los retrasos me dieron la impresión de que gran parte del proceso venía de Colombia. Lo más decepcionante fue el servicio al cliente. Cuando expresé mis preocupaciones, la actitud del manager Renato fue muy hostil y enfocada en evitar responsabilidad en vez de resolver el problema. Mi experiencia fue de mala calidad, mala instalación y muy mal servicio al cliente.

Great service and promptness. I do recommend them…read more They kept me in the loop of where my doors and windows were.

Excellent service throughout the whole experience. Had been looking for a place for impact windows…read morefor my new home. Got a decent quote and a lot of information from Joe and we were able to set up a date with no hassle. Answered all of my questions without missing a beat, clearly knows his stuff. Danny handled my installation, and similar - didn't miss a beat. It was done on-time, professionally and was quite the bang for your buck. Products are definitely premium, but the pricing was competitive. Heard that they do roofs, so might call them to get a quote as well. All in all, very recommended.

This review is based solely on my personal experience and interaction with Prestige…read more My experience: When the windows were delivered on November 15, 2024, I was unable to reject the delivery as I was informed verbally, and they confirmed in writing, that the windows first "needed to be installed" before any inspection could take place. Per the contract terms, I was required to make the payments due at each stage -- including the delivery day payment, which brought my total paid to 90% of the $24,378.89 -- or face financial and legal consequences. FDACS public records: On March 2, 2026 I filed a consumer complaint with FDACS, State Consumer Mediator. Last week, on April 28, 2026, Prestige stated to the FDACS Mediator that I had: "inspected, accepted, paid for (in full), and permitted full installation of the product. No timely rejection occurred under the contract terms." BBB public record: However, 7 months earlier under the BBB complaint filed June 30, 2025, Prestige stated in a response on August 11, 2025: "When the client tried to 'reject the delivery', we called the manufacturer and they told us the windows had to be installed for them to look at them." I will now be taking the next legal step, supported by the detailed documentation I have compiled from Prestige's statements, responses and interactions over the past 18 months. My suggestion: Read the full complaints from the BBB (7/30/2025) and the FDACS (3/02/2026) which you can request to view at no cost. Based on the information in those documents and my experience, you can decide whether this is the right company for your project. In the meantime, see the photo of the windows that I get to look at every day, which shows four distinct multi colors (bright silver, light gray, medium gray and dark gray) visible from 30 feet away. (Click on photo which are best viewed on a computer screen, as phone views are tiny thumbnails.)