Great experience from day one!!! Made an appointment to look at the venue space and completely fell in love with it because it has a garden and appreciated the customer service I received from Alma. After that great customer service, my husband and I decided to book the venue for our daughter's quinceañera. The downstairs hall sits 200 guest and you still have enough space to have a dance floor and a Mexican Banda!!!!! We met again a month before to go over details and once again a week before the event to triple check everything was good to go. Alma and her staff took care of decorating the hall making it look amazing!! Thanks to Alma and all of staff and group of vendors: Ignacio (Catering), Victor (DJ), Laura (Bar). My daughter had an amazing time as well as all of our guest. This is the place to book if you want to be STRESS FREE!!!! You'll find everything here, no need to be running around looking for centerpieces, bartenders, catering services, etc... Will definitely book again when renewing my wedding vows!!!! read more

Alma is a trustworthy and highly professional person. Her flower arrangements and designs were absolutely beautiful and elegant at my daughter's quinceañera. The desserts were not only delicious but also super cute. I will definitely recommend her to anyone looking for quality and great service. read more

"Thank you Penelope Designs from the bottom of my heart for decorating my Sweet 16. The decorations were absolutely perfect and made my day unforgettable." read more

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A big thank you to Penelope designs for decorating my wedding f into a beautiful rose garden. Alma was super understanding about what I wanted and delivered so much. She was so well prepared and I appreciated that and it lessened my anxiety. A great vendor to work with indeed. She took care of the cake design and the letter decal on the floor. She does everything so definitely it's a place where they do it all. read more

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Penelope designs made my daughter's dream come true for her quince celebration! Alma(planner/designer was amazing in all the details and was extremely professional in all areas of our event. We are for ever grateful to her and her team. read more

Thank You, Alma, for making my daughter Marlena and her husband's Artist wedding day enchanted. Penelope designs venue is a beautiful experience. all of the workers were professional, and as long as I did my part they were able to make the afternoon wedding in the garden run smooth . I RECOMMEND highly Marcia Charles read more

Penelope Designs - Venues & Event Spaces Near Me - Los Angeles, California

No puedo dar mejor recomendacion!!! Fue la mejor decision que mi esposo y yo hicimos el haber escojido que Penelope Designs hiciera nuestra sueno de boda realidad. Alma fue excelente en cordinar y organizar nuestra fiesta tal y como sonamos. Todo nos encanto de nuestra boda! La decoracion y arreglos de Flores estuvieron hermosos y hizo nuestra celebracion mucho mas especial. Cualquier persona que escoja hacer su celebracion con Penelope Designs pueden estar seguros que no se arrepentiran. read more

I could not have asked for a better wedding coordinator. Alma was extremely professional and helpful thought the entire process. She has been in the business for so long she truly knows her stuff. I would highly recommend! read more

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We are so happy with penelope designs.thank you Mrs Alma. You're the best. God bless you. read more

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I just noticed she has a yelp page, so here's my review. It's years later so I hope she's gotten better but this is my review from that time. My aunt paid A LOT of money for her to do my cousins quince. I was there for her meeting and she explained what she was gonna do... the day of my cousins quince, NOTHING was like she had said. My aunt called to tell her and her exact response "well my workers left already so I can do anything about it" and hung up. Seriously? even the workers at the hotel offered my aunt to be witnesses so my aunt can fight it but to not cause her daughter drama on her big day she dropped it. Lady never called her back. If I can give 0 stars I would. Don't pay the full amount, only leave a deposit. Lol don't get played. read more

Alma, Angel and team did a great job! We had them do our wedding in April in Pasadena. If any criticism, communication and setting clearer expectations could have been better but at the end of the day, the wedding was beautiful! read more

Penelope Designs - Venues & Event Spaces Near Me - Los Angeles, California

WOW OMG OMG OMGI LOVE IT NEVER IMAGEN MY QUINCE DREAM WOULD COME TRUE Those were the words of my daughter, when she walked in to the venue she just couldn't believe itAlma at Penelope Designs went above and beyond for my daughter's Disney Tangled Sweet 15 Theme Celebration. The whole venue was so beautiful...the extras she added in every special details made the entire place looked amazing, everything were made to perfection 100% &more better than we could have ever imaginedAlma's your creativity and everything we envisioned was brought to lifeAlso a big thanks to Laura who made sure everything ran smoothly the day of my event. I have to mention one of the security guys at the bar was rude and had and altercation with 2 of our main guest but that didn't ruin the night, also don't be place might not be in a good location but like they say "never judge a book by its cover" To a conclusion she gives you several options and is really flexible. Honestly we couldn't have asked for a better place. The best 100% recommended read more

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Attended a wedding a couple of weeks ago and the place was nice my only issue was with the security guy that was there he was extremely rude. read more

Alma and her crew did an extraordinary job!!!! We were invited to a party that she designed and I took her business card so we can hire her for our daughters baptism. Beautiful!!!beautiful!!!B-e-a-utiful!!!! read more

I was amazed at elegance of the venues to choose from and the array of options for themes. The process and communication was easy from start to finish. I was really stressed out about planning my parents 30th year of marriage but Penelope Design made it a breeze. All it took was a sit down and they made the magic happen. I can't thank you enough! read more

I love Alma's style and her attention to details... she's very professional, very organized and great with timing. She has a great team with her. I would definitely recommend this place and working with her for any special event.. you won't be disappointed read more

I scheduled an appointment to tour the facility because I was considering it for my ceremony and reception. Alma scheduled an appointment with me and when I arrived she was nowhere to be found. Staff were not friendly and spoke minimal English and it took a lot of effort to find out where the offices were located. Laura lied and said Alma was there but getting ready to go home. But if Alma was there wouldn't she had just come out to talk with me? Then Laura said let me call Alma. Then when I told Laura never mind she tried to get me to schedule another tour Tuesday. Like I would entrust something as special as my reception and ceremony to a business that can't even keep an appointment and be honest. I was super frustrated by the experience. What a waste of gas. read more

No regrets :) we chose this venue because it had everything on my list. I work full time and come home to 4 kids :) I didn't have time to look around for vendors and at Penelope Designs, they offered us all of that. We went in for food tasting including cake and appetizers. Alma the event coordinator was easy to work with. She showed us different table arrangements and set ups. Everything came out sooooo pretty!! My daughter and guests were very pleased. Thank you Alma and team !! I highly recommend this location:) read more

Back in 2014, Alma did an AMAZING job with my sisters wedding. Just barely getting to write a review because i am recommending her to a co-worker. Alma does such a good job and is very detail oriented. She makes sure everything is perfect and up to par with everyones expectations. read more

Penelope designs has done two different events for me. Alma has always done a exceptional job for me and her pricing is reasonable I would recommend her for you next event. read more

Penelope Designs - Graduation dinner - Venues & Event Spaces Near Me - Los Angeles, California

We booked LA CELEBRATIONS for my sister's wedding. It was a beautiful venue! Alma was great to work with. I highly suggest this venue to anyone looking for a wedding venue in Los Angeles. The prices were very reasonable and the staff was great to work with! read more

I'm looking at all these bad reviews I'm surprise nobody haven't sue them because if I had contract that states what she was going to do and didn't happen I would of sue them after my wedding . Dang I was just about to book them until all the comments stated that Alma is terrible well I'm not going to book them thanks for the review. read more

Went to an open house and the place is beautiful, I have no complaints about that. My complaint is about the staff there. I tried calling multiple times to set up an appointment to go see the place (my fiancé and I were interested in booking the place for our wedding.) The first time the lady that answered said, "I am not there but my guy is there, go ahead and take a look." We have already seen the place so we decided to call back at a more convenient time. The second time we called, same response. The third time my fiancé called and when she responded the same thing, he said, "I don't want to see the place, I want to meet with you to book the place," and she just responded that all the pricing info was online, but we wanted a more personalized quote. How do they expect to attract clients with that crappy customer service? I decided against booking there because I don't want to be waiting weeks to meet with the venue coordinators if I have a question about my event. BRIDES BEWARE, YOU MAY NOT HAVE ACCESS TO THIS VENUE'S COORDINATOR. Two stars because its located Mid-city and because the place is gorgeous. read more

If I can describe Penelope design in one word it would be AMAZING! I loved the way they set up my quinceañera. The staff was so friendly and helpful that day. I love the cake, food, the Dj, the decoration! EVERYTHING! They made my dream come true. Thank you Penelope designs. read more

I had the honor to work with Penelope designs this past weekend on 9/14/13. I must say Alma along with all her team are very professional and they deliver as promise. Everything was perfect my daughters quinceañera was beautiful, everyone of my guests was greeted and was given 110% respect and attention.Penelope designs will make your dream event come true without having to spend a million bucks!! Thank you so much!!!!!! read more

Very pleased with the service and venue provided by Penelope Designs! The venue and decor was so beautiful, I got countless compliments on it, and some family friends even requested their contact info to plan their anniversary party there. Alma was very helpful, and responsive to my calls. read more

We recently had my niece quinceñera at Penelope designs venue and the venue was what we were looking for, but we never expected to be so elegant the day of the party. Penelope designs went above and beyond. Mrs Alma and her crew did a excellent job. Starting with all the decorations, all the beautiful center pieces, the delicious candy table nothing I was expecting to be. The food was another high score for me and my family. The bar of course that's where all your guess are going to be happy so the bartender did an amazing job keeping all my guess happy. But the most important out of all this is that my niece had the quinceanera she was planning and hoping to be. She was so happy thru our the night. Nothing went wrong thanks to the cew at Penelope designs. I do recommend Penelope designs venues for your next event. Thank you once again for an amazing night and for your great service you did for my niece and my family. read more

Delivered product was much different than what was discussed and purchased. Centerpieces were supposed to be a 6" square glass base with 9 roses, 5 hydrangeas, and leaves. The day of, they made arrangements of 6-7 roses and 3 hydrangeas. Not to mention they were droopy. The stage decor was nowhere near what was discussed. They used the wrong flowers and not nearly enough greenery+flowers. We had agreed on 1.5ft (18inches) of greenery, roses, and babys breath along the top horizontal frame and thin vines of greenery along the left and right vertical frame. What we got was 8inches of greenery and tulips along the top frame and white cloth covering the left and right vertical poles. Came late, finished (the wrong work/pieces) on time. Demanded second half of cost before they even began working (at the event). One star because they showed up, at least. Overall would definitely NOT recommend going with them. Just pitch in some extra money and go elsewhere, like Kimberly's Flowers on Pico. read more

Very sad by this place. To be honest, the hall and banquet hall were nice but the attitude and overall customer service could use some help. Made an appointment and appointment time not honored we ended up showing ourselves around before a helper at the place came out to assist. He did the best he could with answering questions however the language barrier caused the problem. Finally shows us to Alma downstairs while we wait almost 20mins for her to talk to us, all the while listening to her be so joyous and over zealous with the couple she is meeting with. By this time I'm ready to leave but the event is not about me I'm here as an extra set of eyes. We finally get into her office and she looks at us like we are a problem. We ask all of the questions and she doesn't offer any extra help. Totally different attitude then she had with the previous couple. We sit for a quite movement then we leave, no hand shake or escort out. We get upstairs and do a final look and come up with a question. We catch a glimpse of Alma and ask her to come over and you would have thought we said could we spend the night as again she gave us a look of disgust. She comes over, answers the question and hurries to her next waiting couple with a cheerful, "Buenas Dias" "Como Esta". I mean I know we are not Latino but it would have been nice to be treated the same. Our money is the same color and spends the same way. Very disappointed hopefully they improve. read more

I celebrated my daughter's quinceanera at Penelope Designs and it was such a great experience. We had a great time their service is fantastic all personnel is very helpful, polite and friendly. Alma is a great person she help us to make our party a success with her good taste and the flexibility to accommodate our needs. Thank you for help us to make my daughter's party a dream come true read more

Hello, I had a birthday party here and let me just say the service was amazing, great people, and great area. I surely recommend this place to other people to have a party here! read more

I had my wedding here on 05/24/2014! I'm gonna be honest...when I first came to the hall in downtown i completely fell in love with the hall upstairs, but for other reasons we rented the one downstairs...Alma kept insisting to rent it because she was going to leave it so beautiful. But the only reason we rented it was because we needed the garden because of the large family we had invited. We got the package deal that included the tables, decoration, and flowers. Every time we would go and ask Alma something -she would just had the easiest answer, if we would ask her for her opinion she looked lazy and didn't even know how to answer. The first time she showed us the sample of our table...OMG, i was in shock on how ugly it looked! i mean really?! i was surrounded by other beautiful tables she had made as samples and my table was completely ugly! My family hadn't had a big wedding like the one i was planning in a long time so i didn't know how things should go or any suggestions i could give her to make her work better. I mean here i was thinking she knows what she's doing but in reality it looked like someone else did the work. Alma really needs to work on her PEOPLE SKILLS because i really WISH i had meet the ALMA everyone claims was so helpful. When it came down to me telling her what i wanted she would always write it in a piece of paper and say she was going to add it to my contract. 2 days before the wedding she comes to me and asks me what it was that we had agreed on?...really?! I showed her my notes and then she still has the nerve to tell me that the bows on the chairs were not included. what?! she said that each bow was a dollar extra, I couldn't believe my ears, even though her sample included the bows she still wanted to charge me. I told her if that was the case i didn't want the bows. After we went through everything...mind you we made the entire balance 1 month before the wedding...she "REMINDS" us of the $300 insurance deposit and incidentals. I told her that my contract did not state that...and to be honest we we're low on funds so that really threw us off. She showed me her contract and how She herself wrote down the $300 fee. whatever...we paid it but we were going to get it back on Tuesday. She had also mentioned that the hall upstairs was never rented and offered it to us for the same price. (we found out the day of our wedding, that the only reason she offered it to us was because she booked a wedding on that SUNDAY) A day before the wedding we went to take a few things for the tables, and when i walked in again...i was in shock...they basically just put all the tables in the center and didn't care if my guest were going to have any room to move. There wasn't any room for the waiters to take the food, it was ridiculous When she saw how upset i was, she literally almost just walked away but i stopped her and i told her to fix the way everything was set up because it just look super cluttered. She could basically care less of my opinion and said she would do it early in the morning of the wedding. When my friends got there to set up for the candy table they saw how sad i was and helped me and my husband re-arrange half the tables so that the room can have more space. It looked AMAZING (NO THANKS TO ALMA) Also it was obvious why they just threw all the tables together...they didn't want us to see that the floor was super dirty and not mopped. I also noticed that most of all the chair covers were stained...i was so disappointed in her services. Me and my husband work hard for our money and for the amount we paid...i would have hoped ALMA would have given me an awesome service but i was clearly mistaken. The day of the wedding when i saw the flowers on the centerpieces another disappointment...i told her i didn't want any Green stems showing and only rose's (like the sample she showed me) but it was obvious that they did what ever the hell they wanted and didn't care for their clients wishes. Also, ALMA told me that parking fee was only $5.00 but the day of the wedding they were charging $7.00 that was completely embarrassing. we noted down the parking fee on our invitations, and for people to find out it was more omg! it was just so embarrassing it's obvious they're all about making more money. Our experience with penelope designs and representative ALMA was the worst. If you guys do end up booking this place always make sure ALMA notes down everything you agreed upon in your contract. And always ASKS questions...i think that's the only thing they don't charge you on. Alma, if one day you do read this (because i really doubt that you will)...i hope you don't act shocked and lie to yourself about my comments. You and I both know that you were NOT helpful when it came down to giving us advise or suggestions to the wedding. You really need to be more open minded and be more talkative with your clients. Don't make another persons wedding experience dreadful like you did ours. read more

My daughters Quinceanera was made beautiful by Penelope Designs. They took a not so pretty venue and transformed it into a castle right out of a fairy tale, I couldn't believe that it was possible. The floral arrangements, table decor and venue image was fantastic! Very detailed decorating, nothing was left out. Everyone at the party was so impressed by how beautiful it looked. I will definitely use them again and again. Thank you so much! read more

I got married on August 26, 2018 and held my reception here from 6pm-10pm. Deciding to host my wedding reception here was the absolute best decision ! I was a little wary because I saw a few previous reviews that weren't that great. I decided to go in with my fiancé at the time(now husband:) ) to check the place out for myself. Speaking with Alma helped to put my mind at ease. She was very patient and walked us through everything to find out what our vision was for decor, our cake, our menu options seating arrangements, floral arrangements and details such as music for the night, table settings, etc... She was AMAZING. She helped me plan things that I thought I'd have to run around town to pull together such a a floral crown for my daughter and fresh flowers for my cake. She set up appointment for our cake tasting and food tasting with the chef, Ignacio(a genuine sweetheart). I cannot fit how satisfied I am into one post. Walking into the venue on my wedding day and seeing everything pulled together made me feel so ecstatic! Everything looked better than I could ever imagine. The venue itself has complete setup for DJ equipment and space for a live band. Everything can be personalized. If you want a candy bar or a bar setup, it can ALL be done. If I would have known about this place before booking my venue for the ceremony, I would have done everything with Alma. They can do everything like birthday parties, bridal showers, baby showers and quiñcineras. Thank you to all the staff and special thanks to Alma!! read more

They do great floral designs! We hired them to do church decor and decorate our reception and everything turned out beautiful. Highly recommend!!! read more

Unfortunately the contract and what you verbally promised us was was different but I blame my self for trusting you and not getting everything in writhing like I should have. As for the 74 guests are you counting the staff, the birds and the roaches? Cuz we counted them and there was less than 50 in total. How do i know? Cuz we had everyone sign a log in book and made sure everyone signed, not only that when the whole food issue happened, we counted them to make sure we had everyone....but regardless if there was more than 50 which there wasn't....we brought food just in case but yet again that was an issue and your staff wanted to substitute the food we paid for the food we brought. Also your lady that was in charged also served the security guard, the parking attendant and other staff and tried to count it against our 50 plates. Now that's that on the food and people issue, as for the minister, these are the words that came out your mouth when I told you that he had to leave and was upset about the wedding not starting " I told him the wedding started at 5 just so he gets here early becsuse they have the habit of being late" We agreed the wedding would start at 530 not 5. So that's on you. Now as for the agreements we did, I can post all the screen shots we have of the text messages between you and my wife if you like where it clearly states much of what I posted on the above review. Our experience reflects those of many which is why your business has 3 starts on yelp and wouldn't be surprised if some of the good reviews are fake. read more

My wife and I had a going away event in the garden and had a wonderful time.Everyone was very professional and attended to our every need.We could not be happier with our experience from the first consultation all the way through to the day of our event.Thank you very much to Alma and the entire staff. read more