This is the 3rd time I had an issue, & when I explained to Craig what the issue was, he told me to…read morecome on in. He made an appointment for the issue, but also told me to come in for a quick fix until they could get me in. Quick temp fix & going in for appointment.

I was on vacation with a leaky tire and Torch Lake service checked out my tire, patched it and…read morecharged me next to nothing! I was so grateful they were able to get me in with their busy schedule. Thank you!

Up at Houghton moving student back from school. My Ford F250 springs a leak in the fuel filter…read moreright before we were ready to start heading home. pulled in 10 minutes before they were to close. I explained the situation and an entire group of techs came out and diagnosed the problem and fixed my truck in 15 minutes. Way above and beyond the call of duty. Can't thank them enough. Best service I've ever received from a dealership. Thank you.

Bought a newer vehicle (2015 Chevy Equinox) from this dealership. It is a wonderful car! They had…read moreit cleaned and ready for us. Even filled the gas tank! They were so good at helping us getting us a loan even though our credit was bad. Jennifer was great and so was Joey. We are so happy with our car! Thank you!

I took my car here for repairs and they take forever! They also don't call you for updates on your…read morevehicle which to me is very important especially when i work 40 hours a week.

I really like these guys, they've always done an awesome job with whatever car I bring them. I'm…read moreusually in the UP once or twice a year, and for repairs that can wait, I will take it to them. Most recently (2012) they fixed the head gasket problem on my 2004 impreza for about half of what I was quoted by mechanics in my area. I called them today about my new issue (catalytic converter and timing belt replacement), and the mechanic has always been pleasant to talk to, willing to discuss the problems, give me an estimate and supply good information. I've never felt talked down to (which can be an issue for women and car repairs), always a positive experience (as much as it can be for annoying/frustrating car repairs)

It started when we let them put in the first starter in 2009…read more We took our SUV there, again, to get the starter fixed in 2014. Besides the cost and annoyance that we had to perchance another starter (IDK how long starters are supposed to last) and to add that it was messing up just recently but I don't DARE go there again. ..... I was LIVID when I saw that they had placed a logo sticker on the inside back window of my SUV. There was NO reason for them to be INSIDE, all the way in the back of my SUV. Not only did they NOT ask or tell us....when I took it off and sent it back to them letting them know that this could be considered vandalism, they had the NERVE to CALL MY HOME to "assure me" that this is not vandalism. RUDE! I will NEVER go there EVER again! Bad bad customer service practices. Just plan trashy and rude.

This place saved us on our recent trip up north to visit family! Somewhere during the trip, one of…read moreour headlights burned out, so we needed to get it fixed before heading home. These guys stepped up and helped us out. They did it quicker than I thought and were very nice. Their price was reasonable too! Hopefully, we will never need to use them again, but if we do, I have all the confidence in the world in De Forge Auto Service.

Jaden was there within 15 minutes and we were able to ride w him to my friends to get the vehicle…read morefixed. Great young man, great conversation! highly recommend!!

They don't like to tell customer what really happens to their vehicle they like to delete reviews…read morethat are bad so they keep all the good ones so it looks like they're a good company but they're not they like to steal and take things from you even though you try your best to get your car back and when asking for certain service to get towed somewhere they deny just want to take it back to the shop

Our camping trailer needed repairs while at the campground. Toucan Sam made arrangements to go to…read moreour campsite and retrieve the part in question; fix it; return it to the camper in a schedule that didn't interrupt our vacation. He gets FIVE STARS from me for going the extra mile for us.

Goodwin motors worked with me to accommodate getting urgent repairs completed at a very busy time…read moreof year for them. They did a good job as well as indicating some other repairs that will become necessary in the future. I was aware of most of the future problems but appreciated that they were thorough and honest. This repair service was highly recommended and i agree.

The transmission on my GMC Yukon went unexpectedly as I was leaving the U.P. for home. I was given…read moremy options and quoted a price for each option. I was given an estimate for how long it would take, and given a verbal "guarantee" that the vehicle would be ready by a given time. Not only was my transmission diagnosed and rebuilt, but Jerry's finished it more than a day early. The staff was friendly and helpful. I would highly recommend Jerry's for any transmission issues you may have.