There is none better in Michigan for honesty and commitment to customer service…read more My daughter is a college student 10 hours away from home. She took her car in for a "problem". They took her car in early. Drove her back to campus and then picked her up. They were friendly and explained everything to her. They didn't charge her for the service! They could have easily sold her all kinds of things but since the "problem" was cosmetic it didn't need replacement. I recommend them highly!!

We were traveling and the tailpipe on our car separated from the muffler and was almost dragging. I…read morestopped in and they said they were very busy and could not get to it until the afternoon, but when you are on vacation, you are just happy they will do it the same day! They didn't try to "up sell" me on anything and welded in a repair piece and we were ready to go! I highly recommend them to anyone who lives in the area, or, who like me happens to need a car repair while traveling.

I was looking to buy a car from a dealership for the first time. I wasn't sure how it all worked…read morebut Matt took care of everything and made it an easy process. I really love my new car and will definitely bring it there for maintenance and repairs in the future. I would recommend Keweenaw Automotive to anyone looking for a nice vehicle.

While travelling through the Peninsula, our vintage camper had a serious brake problem and needed…read moreattention. Keweenaw Auto came recommended from a staff person at Isle Royale NP, and it was a great experience. Roger shifted some things around to work us in at a time we could get there, and reassured me when we made the appointment that they would do everything they could to get us on the road again quickly. It was clear that each member of the team really cares about the customer. I got to work with the owner, Roger; the service manager, Tim, and mechanic Bryan. They all took extra care and attention in a situation that wasn't an "easy fix" and required some brain power and creativity. I may never be in Houghton again, and they knew that, but they went the extra mile anyway. I also want to share that when I complimented Bryan on his trouble-shooting skill, he told me how he feel fortunate to work for Roger because Roger creates such a customer centered work environment. This place is just full of really solid, good people.

It started when we let them put in the first starter in 2009…read more We took our SUV there, again, to get the starter fixed in 2014. Besides the cost and annoyance that we had to perchance another starter (IDK how long starters are supposed to last) and to add that it was messing up just recently but I don't DARE go there again. ..... I was LIVID when I saw that they had placed a logo sticker on the inside back window of my SUV. There was NO reason for them to be INSIDE, all the way in the back of my SUV. Not only did they NOT ask or tell us....when I took it off and sent it back to them letting them know that this could be considered vandalism, they had the NERVE to CALL MY HOME to "assure me" that this is not vandalism. RUDE! I will NEVER go there EVER again! Bad bad customer service practices. Just plan trashy and rude.

This place saved us on our recent trip up north to visit family! Somewhere during the trip, one of…read moreour headlights burned out, so we needed to get it fixed before heading home. These guys stepped up and helped us out. They did it quicker than I thought and were very nice. Their price was reasonable too! Hopefully, we will never need to use them again, but if we do, I have all the confidence in the world in De Forge Auto Service.

This is the 3rd time I had an issue, & when I explained to Craig what the issue was, he told me to…read morecome on in. He made an appointment for the issue, but also told me to come in for a quick fix until they could get me in. Quick temp fix & going in for appointment.

I was on vacation with a leaky tire and Torch Lake service checked out my tire, patched it and…read morecharged me next to nothing! I was so grateful they were able to get me in with their busy schedule. Thank you!

A great shop staffed by a great bunch of helpful people. They helped us recently with tires at…read moreshort notice (when the tire shops wouldn't) and previously (cost effectively) helped my son with a crank position sensor on his aged volvo.

I was on vacation and prepared to head out to Copper Harbor with my bicycle for a day of adventure…read moreand exploring. I pulled out of the lodging parking lot and had a flat tire. I called Dave's and their staff quickly responded, changed my tire to the spare, brought my tire to their shop, patched it and reassembled. By the time I picked up a coffee and breakfast roll, the tire was repaired and ready for reassembly. Within the hour, I was back in the road, happy and safe in my vehicle. Thanks guys!

The transmission on my GMC Yukon went unexpectedly as I was leaving the U.P. for home. I was given…read moremy options and quoted a price for each option. I was given an estimate for how long it would take, and given a verbal "guarantee" that the vehicle would be ready by a given time. Not only was my transmission diagnosed and rebuilt, but Jerry's finished it more than a day early. The staff was friendly and helpful. I would highly recommend Jerry's for any transmission issues you may have.

Just purchased a 2019 Chevy SUV! Tom G was my salesman and he did a spectacular job finding me the…read moreperfect vehicle that I was looking for. He answered all my questions promptly, honestly and overall I could just tell he cared. Last time I bought a car in another state, I was pushed and pressured by salesmen for things no one would want to pay for. Tom G kept it simple and straight to the point and offered me everything necessary! All staff is also friendly, and the building is beyond perfect. Thanks

My partner and I went to several auto dealerships in town (there are 3). You know the term, good,…read morebad and the ugly. Well, the ugly was CopperCountry Ford. The great was Keweenaw Chevrolet Buick GMC. Tom was a wonderful person to deal with. The entire staff were upbeat and fun. We are very happy with our new Buick and really enjoyed the transition. Thank you Tom, or salesperson, Tom, our closing guy, and the salesman daddy that sits behind the front desk and answers all the questions the salespeople don't know (sorry, I didn't get your name).

Best place in town for pricing and Bill is a very honest mechanic and owner he's been working at…read morethis location for many years and is a locals favorite

I am a snowbird from Florida, but spend my summers in the U.P. I have been taking my cars to Quincy…read moreAuto for several years now, and have ALWAYS received outstanding service at a very reasonable price. It is a small, two car stall garage, privately owned, and easy to find (just up US 41 from the Quincy Mine). It is refreshing to find a reliable, knowledgeable, honest mechanic you can depend on and trust. I recommend this place highly.