I will NEVER buy a vehicle from them again. I recently bought a 2022 Jeep Cherokee with 35k miles…read moreon it. 5 months and 4k miles later, it needs to have an entirely new engine put in. I contacted their sales manager and explained the situation. My mechanic assured me that this had been an issue when I purchased the vehicle, and I was hoping they would stand by their sale and help out. I was told - "looks like you should have paid for the extended warranty." No offer to assist, no remorse, not even sympathy. True con artists.

This place is terrible when it comes to after the sale service they can not be trusted in anyway so…read morejust save yourself the headache and buy from a different dealership

I come here for all my oil changes after I realized that it only ends up being 10-20$ more…read moreexpensive before the cost of disposal. Bought a car from here a couple years back already got me 50,000+ miles reliably. Once brought a car in for repairs told them what I thought was potentially wrong. The young guy didn't write down what I said, got it back there was still an issue verified that it was what I said originally and brought it back. They made good and fixed the issue and replaced the brakes just charging parts on both. Mistakes happen, but they are good honest folks there and will make good if they mess up.

It's now been 3 months since this purchase and having to drop another 3k into this POC vehicle. Do…read morenot buy from here unless you're a mechanic and you thoroughly inspect before driving off of the lot. Spent 8k to purchase and now 5k in repairs not nearly worth it.

Up at Houghton moving student back from school. My Ford F250 springs a leak in the fuel filter…read moreright before we were ready to start heading home. pulled in 10 minutes before they were to close. I explained the situation and an entire group of techs came out and diagnosed the problem and fixed my truck in 15 minutes. Way above and beyond the call of duty. Can't thank them enough. Best service I've ever received from a dealership. Thank you.

Bought a newer vehicle (2015 Chevy Equinox) from this dealership. It is a wonderful car! They had…read moreit cleaned and ready for us. Even filled the gas tank! They were so good at helping us getting us a loan even though our credit was bad. Jennifer was great and so was Joey. We are so happy with our car! Thank you!

If there was a negative star option available, I would choose that! They misdiagnosed the repairs…read moreand still tried to charge me $3,000 for a vehicle that is still not fixed and that I still cannot drive. Outrageously priced. Do NOT take your vehicle here, even in an emergency situation.

STAY AWAY FROM SPENCER!! YOU'VE BEEN WARNED! Many repair shops in the area better than this place…read morethey are very expensive for shotty work I've worked at a parts store locally and seen first hand the shady decisions this place makes for the benefit of the business not the customer just stay away

I was looking to buy a car from a dealership for the first time. I wasn't sure how it all worked…read morebut Matt took care of everything and made it an easy process. I really love my new car and will definitely bring it there for maintenance and repairs in the future. I would recommend Keweenaw Automotive to anyone looking for a nice vehicle.

While travelling through the Peninsula, our vintage camper had a serious brake problem and needed…read moreattention. Keweenaw Auto came recommended from a staff person at Isle Royale NP, and it was a great experience. Roger shifted some things around to work us in at a time we could get there, and reassured me when we made the appointment that they would do everything they could to get us on the road again quickly. It was clear that each member of the team really cares about the customer. I got to work with the owner, Roger; the service manager, Tim, and mechanic Bryan. They all took extra care and attention in a situation that wasn't an "easy fix" and required some brain power and creativity. I may never be in Houghton again, and they knew that, but they went the extra mile anyway. I also want to share that when I complimented Bryan on his trouble-shooting skill, he told me how he feel fortunate to work for Roger because Roger creates such a customer centered work environment. This place is just full of really solid, good people.

Just purchased a 2019 Chevy SUV! Tom G was my salesman and he did a spectacular job finding me the…read moreperfect vehicle that I was looking for. He answered all my questions promptly, honestly and overall I could just tell he cared. Last time I bought a car in another state, I was pushed and pressured by salesmen for things no one would want to pay for. Tom G kept it simple and straight to the point and offered me everything necessary! All staff is also friendly, and the building is beyond perfect. Thanks

My partner and I went to several auto dealerships in town (there are 3). You know the term, good,…read morebad and the ugly. Well, the ugly was CopperCountry Ford. The great was Keweenaw Chevrolet Buick GMC. Tom was a wonderful person to deal with. The entire staff were upbeat and fun. We are very happy with our new Buick and really enjoyed the transition. Thank you Tom, or salesperson, Tom, our closing guy, and the salesman daddy that sits behind the front desk and answers all the questions the salespeople don't know (sorry, I didn't get your name).

Do not sell quality cars. Fix them up enough to be suitable for a couple of weeks and then do not…read moreintend to help when issues arise.

Completely wasted 5 hours of my time. They had a car for sale on FB that was advertised as an…read moreall-wheel drive, but also front-wheel drive in the same ad. I called him up, said I'm interested, but is it AWD or FWD? He said for sure it was AWD, and that the ladies in the office must've screwed something up with the ad. Fair enough, asked him what else is wrong with it, he said it had a battery drain. Ok, anything else that needs fixing, replacing, addressing, etc? He said no, it's very clean, so I made the 2.5 hour ride after telling him I'll be there in 2.5 hours. I get there and he's gone, nobody knows where he went. I check out the vehicle and notice 3 out of 4 tires are down to 3/32" tread remaining (bald!). One was weather cracked so bad I could nearly see the air, and all were mismatched brands. I opened up the driver's door and the driver's leather seat had large chucks of leather missing. "No big deal" I thought, seat covers and new tires, but I'm wondering at this point how in the h#ll this guy overlooked this so far, there's not many vehicles for sale on that lot. I start up the vehicle, which woke up the LARGE exhaust leak at the flex joint area underneath the vehicle. And now the "best" part...I look on the tailgate, no indication of it being AWD. I look under the rear end, no CV axles, differential, rear driveshaft, nothing. It was a front wheel drive. By this time he'd made his way back into the office and I confronted him, saying this vehicle is not AWD, and that I essentially wasted 5+ hours of my time, along with all the other obvious issues that he failed to mention. In what seemed like a small fit of fake disbelief, his response, "sorry, bud!" And another thing, I told him on the phone if it's what he's described, I'd give him $5800 for it (it was for sale for $6500), he said he couldn't, he already had $6000 into it. I've been in the auto industry, including car sales, for 20 years. I knew right away that was a BS line. Wholesale pricing on that car was in the $4000 range, average private party value was around $6000. Only had the vehicle advertised for a week at this point, said his guys "went through it" (obviously not, hence the exhaust was super loud and a cheap fix, coming from a 1' piece of flex pipe that could be replaced for $30). But all of the sudden he has all this money tied up in this vehicle. Absolute bullcrap. Buyer beware!

Knowledgeable, experienced staff. Big, friendly dogs, too. Interesting waiting room decor.read more

From the owner: Timely repairs and fair pricing. Family owned business.read more

Got my truck back from the body shop yesterday. Advance Tech Body Repair in Houghton. We are…read morewaiting for one more adjustment from the Insurance company, but so far this has been incredibly painless. Part of that is USAA insurance, of course, but Advance Tech made sure everything was fixed and then cleaned the truck inside and out. They went over the whole back of the truck and found issues I didn't even think of (i certainly didn't notice that the trailer outlet was damaged). They had a decent loaner car and the staff was helpful and polite even while fixing it over the end of year holidays. I highly recommend them if you need body work (or to have your car detailed because wow!)

I must own a significant part of the building and have helped put the owners son through Dent…read moreSchool because we have spent 1000's getting our cars repaired here. They are honest and first class.