3 microneedling treatments + PRP and 6-12 months of healing time later and I have hyper…read morepigmentation issues, weird textures, and spots that won't go away. They showed up after the first treatment and got worse. I thought it was healing but nope, it's permanent damage. You can see a clear visible line by my hairline where they treated my skin and where they didn't. Where they didn't looks good, where they did looks real bad. I have received the exact same treatment from another medspa before and it corrected many issues and smoothed my skin, taking 5-7 years off my face. I was excited to do this again after 8 years to refresh my face. Now my face has aged by 15 years. Unfortunately after going to this place my skin is worse than before. I really wanted to like the place, they were really nice, they seemed knowledgeable but my skin looks so bad now. I wear sunscreen and use parasol to hide from the sun, but it's so sensitive that I never step foot in it or it gets very blotchy. Looks like I spent a lot of money to have the skin of an aging Florida resident. I wish I could get a refund.

Peyton was amazing for all my services! I had laser hair…read moreremoval and several facial treatments. Thank you for the new me!

I had a great experience with Milan for laser hair removal. Everyone there is so helpful, kind, and…read morewelcoming, which made the whole process really comfortable. Special shoutout to Marisa. She's been incredibly patient and took the time to guide me through every step of the treatment. I always felt taken care of and at ease during my visits. Highly recommend!

I've been getting laser hair removal here for a little while now, and I couldn't be happier with…read morethe experience. Brionna, the manager, is warm, professional, and incredibly knowledgeable. I always feel welcomed and comfortable the moment I walk in. Marisa, the NP who does my treatments, is fantastic. She explains everything clearly, checks in often, and brings this perfect mix of confidence and enthusiasm that puts me totally at ease, even when I'm getting zapped. I always walk out feeling great... well, emotionally great (physically I'm a tiny bit spicy from the laser, but it's worth it). I originally signed up for a package just for my hands and arms, but the results were so good that I ended up upgrading to the full body package. I'm honestly so happy I finally did this. The results speak for themselves, and the team here makes the whole process comfortable and totally worth it. Highly recommend!

Predatory business practices. Charged my elderly mother over $700 for a service, took her to the…read moreback and then told her they couldn't perform the agreed upon service unless she paid for a $300 additional treatment. She didn't want to do that and they were unable/unwilling to refund her money. It looks like they recently changed owners; the signage on the outside doesn't match the inside. I should have been tipped off by that fact but my mom had been saving for this procedure for a year. I also had to help her update some forms on an iPad and had to do the same information 3x, evidence of a redundant cheap system that doesn't keep track of patient information appropriately: should have been another tip off. Anyway. I don't advise this place. Not accredited in BBB. Do your research!

I have gone here 3 times now, and feel like I can give an honest review now…read more The process to purchase units of wrinkle relaxer has been super easy after the first phone call. I now just email the rep who helped me the first time, when I need to buy more or make an appt. I usually send an email and ask for deals and she tells me what is coming up so I can get a decent deal. The Tacoma office is usually very busy so it can take a while to get an appointment. The technicians who do the procedure have all been very nice and efficient. I will say that I have more bruising on my face here than I have had in other places and the xeomin does not last as long as dysport or botox (but it is cheaper). Overall, I am happy and will continue to go to Ideal Image for my "Maturing Skin" issues.

I went to get my first Botox treatment with Jennica. I was very nervous and hesitant and did not…read moreknow what to expect plus I don't like to do things to my face. She thoroughly explained it to me before getting started. She never rushed me nor did I feel like she was annoyed with all of my questions. She was very patient and made me feel comfortable as a first timer. I explained how I don't like needles or people messing with my face and she was very considerate when touching my face and very sanitary. I would definitely recommend her to others and be seeing her again! Her office space is also very beautiful with a nice view! I was really amazed by that. You feel comfortable on the spot.

Jennica has done procedures on me to get the best results. She doesn't offer anything that is not…read moreneeded. Always professional. Does a great job. I highly recommend her services.

My skin feels amazing! It's soft, smooth, and supple. I recently had the Diamond Glow facial with…read moreLuminize peel, and Botox. All my friends and colleagues keep asking me "what's different? because you look so good!" I highly recommend Northwest Medical Arts for all your beauty needs. Heather treats my skin with the highest care. Their office is always safe, friendly and professional. And I promise you, the compliments will just keep coming!!!

Such a wonderful team and experience! Heather is the best, super down to earth and kind. I have a…read morelot of trust in her approach and have followed her wherever she goes.

Nancy has been my provider for the last year. She has helped immensely with balancing my hormones…read moreas I entered into menopause. She solved each issue completely. She also does Botox, fillers and other cosmetic procedures. Moving my care to her office was the best decision I could have made. Like Nancy, the staff is delightful, warm and friendly. It's the first time in my adult life where I feel like my care is personal. She is the best, I will remain with her for as long as she is in practice.

I love what this medical clinic has done for my body. I went in to learn about hormone therapy…read morebecause I have had miserable menopausal symptoms. For instance, insomnia, weight gain, irritability, etc., that I have been dealing with for years. I heard about pellet therapy and got an appt. Nancy educated me about it more, and we talked about all the other options and decided on pellet therapy. I am SO GLAD I did it! The procedure was easy, and within a few hours of getting the pellets, I started to feel better. Here is what I have noticed. It was subtle at first and then got better over several days. The night I got the pellets, I noticed a calmness come over me that I had not felt in years. Previously, I lived with near-constant irritation, almost like being in a permanent state of PMS for the last few years. The smallest life disruptions would stress me out very quickly. That irritation feeling fell away within a few hours of getting the pellets. I also slept much better, and that continues. Usually, I would only get about 4 hours of sleep at night and then be wide awake again, often due to back pain. Now I am sleeping about 6 hours instead of 4 and more soundly. My back pain is not waking me up as often, either. I was told that was the testosterone pellet that was helping with pain. It feels like inflammation in my body has gone down. It has only been a week, but I feel better all around. It is incredible the change it has had on my mood. Also, I have had an issue with constipation for a very long time. That appears to be clearing up as well. I am pretty amazed. I am looking forward to losing some weight as I have put on about 30 pounds that I cannot seem to get off with diet and exercise. And since the blood work showed that all my hormones had bottomed out, it makes sense why I might have been having so much trouble. I am in my late 40s. Pellet therapy already feels like a miracle for me. Now I am interested in trying the peptide therapy, too, that Nancy told me about to help boost things even more. You cannot tell by the photos on her website, but even Nancy has lost a lot of weight and looks different due to her using these therapies herself. She is very friendly and very down to earth and does not pressure you into anything at all. She only educates and lets you decide. I really like her and this clinic. I wish I had found out about it years ago.

I'm new to injectables and was interested in getting botox for the first time! One of my friends…read morerecommended I go see Tenesha and I was a little nervous but I came in for the new patient consultation with Tenesha and she was the absolute best. It is a free consultation and she spent the time genuinely getting to know me and walked me through the process. Any questions regarding skincare, aesthetics, botox, and filllers she had me covered. I have an appointment booked before the year end and I would definitely recommend working with her as she made me feel confident. Thanks Tenesha!

I recently went to Replete Med Spa for Botox and was very pleased with my service. The injector,…read moreTenesha, was knowledgeable about the facial anatomy, and was confident in her injecting. The Botox injections themself was practically painless with the technique that Tenesha used. After the service, she checked in on me and how my Botox was settling, and was very dedicated in making sure that I was happy with my service. I will definitely be coming back for my future Botox needs!

64 units of Botox. When Stephie uttered those words, I was…read moresurprised--not just by the amount, but by the sticker shock that would inevitably come with it. I've been seeing Stephie for my Botox for 13 years and have always gotten between 45-55 units. So when she recommended 64 units this visit, I was a bit taken aback. She took the time to explain in detail why the increased dose made sense and how "dose equals duration." Long story short, she has perfected her technique. The higher dose allows for more even dispersion and a noticeably better, more symmetrical result. After the injections... oh my goodness--she was right! I can both see and feel the difference. Yes, the treatment costs a bit more, but the results are absolutely worth it!

I cannot say enough good things about my experiences here. From the moment you walk in, you're met…read morewith kindness, professionalism, and a team that truly cares about their clients. Both Kate and Stephanie are incredibly knowledgeable. They are kind, attentive, and take the time to explain everything and make you feel completely at ease. The HydraFacial has been incredibly beneficial for my skin. I've seen noticeable, lasting results -- brighter, smoother, more hydrated and healthier-looking skin after every visit. I love that this treatment clears out pores, and leaves your skin refreshed and glowing. It's also ideal that Kate is skilled enough to "read" my skin and understand what exactly it needs and what might be too much for my skin. I have to add that I always have the best chats with both ladies! They have a fun sense of humor and are so relatable. They take the time to make everyone feel special and valued which makes me excited to recommend Catalyst to my dear friends. If you're on the fence about booking an appointment, don't hesitate. You'll be in caring, capable hands, and the experience is just as wonderful as the results. I'm so grateful I found this place and can't recommend them highly enough.

I had a black single line tattoo vining around my forearm removed here after 12 sessions. I'm…read moreextremely happy with my results. My lasered tattoo 2 years after treatment looks completely gone - only close up can you see some of it but it fades over time. Each session was with a pleasant, conversational professional. My sessions were usually 30-45 mins which always included assessing how I did from the last session to aftercare instructions. The removal process itself was a little uncomfortable but the end result has been endlessly worth it. I'll be going back for another tattoo I have. So grateful to have found this place!

I am super happy with the laser hair removal I am receiving! I have only gotten one session and see…read moreresults! My laser girl, Amber, was super friendly and made me feel comfortable (I was getting the Brazilian laser hair removal done). You can fee a little vulnerable exposing yourself like that but she made me feel very normal. I also shopped around to see other prices and this was by fair the best deal AND they were doing a promo so that made it even better. It was super quick to get done and I already cannot wait to get my next session!:)

Trena Ansari at Willow Salon burned my scalp, gave me neon orange hair, and cut my hair extremely…read morechoppy and unevenly (three inches shorter from the right side to left, with one chunk 7-8 inches too short it's at ear level). She was also 45 minutes late to our appointment, texting me that she was late just a few minutes before, while I was already parking. When I told her and the salon owner, Jolene Dittmar, that my scalp was burned, neither took responsibility. Trena want to do yet another correction, which of course I refused. I wasn't going to let her hurt me again. Jolene three weeks later after much back and forth, said she would refund my $200. She did not. She also complained to me that Trena was hard to talk to due to her personality, so she couldn't address it with Trena. My scalp burned for four days, I had sores all over it for three weeks, and it finally is mostly healed now four weeks later. I've never written a bad review of a salon, and certainly never complained. I'm 59 years old, a retired school teacher, I have colored my hair all my adult life, and I NEVER had a scalp problem before. I am reporting to the Cosmetology board and to the state Consumer protection department. Here's exactly what happened: * I booked a full cut, color, and style appointment for warm dark blonde - auburn color. My wavy hair was just longer than my shoulders. I did not have bangs or layers. The color was a light ash blond. We had a text consultation in advance. * Trena changed the appointment time at the last minute, when I was finding parking for the appointment. * Made me wait even longer while she took a consult (non paying!) client. In all, she was about 45 minutes late starting my appointment. She then seemed to have forgetten everything about our text consultation. * Trena left the salon for over 30 minutes while the chemicals were processing, instead of staying and checking on it. * Trena overprocessed the coloring because she was not in the salon, and it was bright orange--the color I said multiple times I wanted to avoid at all costs. I wanted a warm dark blond / brown. It's not auburn or copper or caramel. Day glow orange. Trena reacted very nervously and said we could correct it with a second darker color. * Trena tried to tell me I didn't need a cut, but then said she'd trim following the preexisting lines. She then fushed the cut (spent literally two to three minutes on it) and chopped several very short chunks totally unevenly. The right side ended up with chunks 3-4 inches shorter. One area has a chunk that is 6-8 inches shorter (at my ear level). * Trena then told me to style it myself at the end (!). She seems to be rushing me out. (She probably was.) I ended up leaving with my hair still wet, after sitting (mostly alone) in the salon for three hours. * Did not wash out the dye completely. It was 45 minutes while I drove home, plus 15 minutes in the salon. My scalp was burning. * I washed out dye when I got home. It was absolutely dye, not just normal washout from the hair. I scraped dye off my scalp. * My scalp developed a dozen or more sores from the chemical burn. These did not heal until three weeks later. I only used shampoo twice in that time. I did apply Cera Vie every other day to the scalp (dermatologist recommended). Also, the salon is not spa like at all. Normally, I don't care what a place looks like, but their website very much misrepresents the place. Not only do they NOT STAND BEHIND their work, it is an sparse, uncomfortable environment. I'm 5'4" and if you are shorter, your head won't reach the sinks. Jolene later said they adjust, Trena said they did not adjust, but either way, no one bothered to adjust for me and they were both there during my fiasco. I will try to add a few photos. Price $200+ Stylist Trena Hair Master or Hair Wizard Ansari Yelp is not letting me add photos, but I will do so. I am sure they will write a review using character assassination. Trena basically told me I was lying, Jolene told me she'd refund my $200 and did not, and tried to claim it was an allergic reaction even though I've dyed my hair 40 years without ever having a reaction. They refused to take any responsibility. Not even an apology, though there was a check in by Jolene three weeks later. Note, I am a normal 59 year old, who has never written a review like this, a retired teacher, and I only want to keep others from being hurt. It's now four weeks later, and I still have three sores but mostly healed.

* Beware, your time is not valued here…read more What I am hearing in your response is that because the consultation is 15 minutes and complimentary, it is acceptable to change or adjust it as needed. Not one, two, or three times but as your company wants. Got it! My concern is that, regardless of whether the consultation was free, I still secured my appointment as requested with a credit card and set aside my time in good faith. From a client's perspective, a scheduled appointment is still a commitment, and repeated last-minute changes make it feel as though the client's time is less valued. If the situation were reversed and I had made multiple same-day changes or cancellations, I would have been subject to a fee. That difference in expectations is what I found frustrating and ultimately led to my decision to cancel. This is not about the consultation itself, but about mutual respect for time and consistency in how scheduling policies are applied.