I gave them a 3 star because the staff is excellent, but the cancellation policy sucks. I have been…read moregoing there almost a year now for my knee and back pain. Today they wanted me to sign a paper stating I have missed 3 appointments. They say they are not charging me but if I get one more, they will drop me. I told them that is OK, please drop me and I left. I called twice to reschedule because I woke up sick and they consider that a no show because it was the same day, really. The other was my family member was involved in a car accident, and I got the call while in the changing room, so I had to go to the hospital. I would say they are extenuating circumstances, but they're loss of a client.

May 30, 2019…read more Dear Aqua-care, I would like to take the time out to let you know how I appreciate your professional support and training that I received from your staff consisting of Tessa and Kelly Rogers. They really treat everyone like family when you come there to visit Aqua-care on Milford Street I would truly recommend my family and friends to their facility. They really help me to my journey of getting better. I'm truly satisfied with their service of training that is provided by the staff , Tessa Doughty, Kelly Rogers. And Rate the facility a five. Joyce Landor

Patients aren't bathed,not feeding patients, horrible staff,nasty building, out of control…read morepatients entering other patients rooms ,stealing,staff couldn't care less what goes on in there

At one time this was a decent place for a short stay in rehab. However, it now needs a lot of…read moreupdating. The staff was good but the rooms and equipment saw better days. Will go somewhere else next time.

Our brother Charles was a resident of Parson's Senior Living in Salisibury, MD from June through…read moreSeptember of 2023. The facilities are older, but rather grand, old world and stately. High ceilings, lots of meeting spaces and a large wide front porch made the home very inviting. And the staff was awesome, in a very challenging environment Everyone had a smile. Everyone said Good Morning or Good Afternoon. They were skilled, caring and personable. And the staff worked with my brothers, sister and me to make Charlie's stay as convenient and comfortable as possible. Thank you Parsons! Really well done.

i was hired as a CMT I was due to take the class to renew my certificate but was forced to hand out…read moremeds with a expired certificate and they knew this. I witnessed them dispose of medications in the hallway trash cans that were never given to the residence due to staff memebers forgetting. I witnessed them throw a elderly resident in the floor and beat on her until she was bloody and then cry to her family when they came to see her. I witnessed them refuse medical treatment to a dying resident who was begging to be transported to tidal health in Salisbury Md. they said it was a money issue and he would be sent right back however this violated his rights he begged and his family begged. The same resident died the next morning aMd was left cold for six hours. I was told if I called 911 and got him a ambulance I would be fired. I was left on the dementia until by myself taking care of 12 residence by myself as a new hire only two days in. There was no wipes available to clean residence and I was forced to clean them with wet rags after they used the bathroom. I witnessed them give one residence medication to another resident due to the cmt feeling like his pain wasn't be addressed , which it wasnt but what she did was illegal. I was deprived of my 2 -15 minute Breaks almost every shift. I witnessed residence fall and the staff never contacted the family or filled out incident reports. I witnessed them leave residence in their own feces for up to 8 hours due to they didn't like working with certain residence. It was heartbreaking and it's all been turned in to the board of nursing. Please be careful where you place your loved ones.

I was in rehab at Wicomico County Nursing Home to receive occupational therapy and physical…read moretherapy. Also I hAve to shout out the nurses, medicine tech, CNA/GNA and administration that took good care of me. I have to shout out my OT Rita she was and is one of the best Occupational therapist. I had a great PT team as well. thanks again for taking good care of me.

From the owner: Wicomico Nursing Home provides twenty-four hour nursing care, performed by Registered Nurses,…read morelicensed Practical Nurses and Certified Geriatric Nursing Assistants, all under supervision of the Medical Director and Director of Nursing.Meals and special diets are planned by the Registered Dietitian and prepared under the direction of a qualified Food Service Manager.A wide range of therapeutic recreational activities are provided to meet the individual needs of our residents, in a group setting or on a one to one basis.There is a variety of room accommodations, all with cable TV hook up availability. Walkers, wheel-chairs, and geri-recliner chairs are available for resident use.Residents are accepted by referral of the personal physician and are admitted without regard to race, color, religious belief, political affiliation or opinion, sex or physical handicap.

All the techs were very nice and professional. I actually enjoyed going to appointments and knew I…read morewas getting proper care. Well, my Step-daughter was employed there recently and went above and beyond for the company and was very well liked personally and professionally alike during her couple years there. As a 19yr. old putting in her resignation and 2 week notice in letter form on management's desk, who was not present that day, to just be told don't worry about finishing out your notice bc they took it personal is very unprofessional. That to me says alot about ownership and who they choose to run their day to day operations. I will not return under any circumstance.

I am undergoing knee therapy at this location and each time I have a visit and leave my knee feels…read morewonderful! The staff very receptive, displaying enormous patient, care and concern! Clean welcoming facility and spacious. Great Job!

My dad was in horrible care with this place. They don't care about anything but a paycheck and what…read moreyou can give them. They kept telling my dad who had pancreatic cancer stage four that people graduate from hospice and people can drive on hospice and all this stuff that is not OK. My dad went to their hospice house was there five days and suffered the entire time my dad was an amazing person and good to everyone he came across and he didn't deserve to suffer like that and it's all of their fault. Do not let your loved ones go to this hospice company

This is the worst hospice organization ever. My mother is dying with late stage Alzheimer's and…read morecancer and unfortunately this is the only hospice organization in her area . The one lady that comes visit her every week is 70 years old, has had a stroke, and has to drive over an hour just to get there and really isn't that much help . My niece is taking care of my mom at home the best she can . My mom is in a hospital bed now because she fell and broke her arm in three places . Two assistants from hospice were supposed to come out 4 days a week to help my niece bathe my mom . Yesterday when they called my niece said first of all they sounded like they had attitudes and she was worried about that , and second of all they never showed up at all . I don't understand why people take jobs in that type of Industry that don't care . Find another job that fits your personality better. This world needs caretakers that actually CARE!!!