For 20 years West OC Injury and Illness has taken great care of me and my family. The staff is…read moreawesome, especially Cynthia Randolph and Dr. Crisanti!

no handwashing whastsoever by the initial me assistant. no gloves no anything and I had three…read moredifferent swabs in my mouth. I later told someone they just said that it is not something they have to do just something that they started doing after Covid. I was hoping for a phone call back again after they promised they would tell me what happened. I didn't exactly want someone to get in trouble. It's just that I wanted some sort of communication that that wouldn't happen again. I've waited about three weeks before I posted this. On a good note. I do always like the doctors and the second medical assistant was great. The first one was very nice, but I was just shocked. There was no handwashing no hand sanitizing no nothing and her hands were all in my mouth for swapping. I was honestly too shocked I think and sick to really even say anything at that time.

Waited over 2 hours and there was 2 people ahead of me! Doc not very friendly and of course wrote a…read morescript for antibiotics I didn't need. Not filling the prescription and never going there again. Front desk girl was nice, big deal.

My husband was not feeling well, coughing all night x3 days…read more We are from Philly. We are here for a wedding sadly husband was not feeling and went to this facility. The front office check in was easy. Before I go on, we went on a Saturday morning 930am. When we arrived we were greeted by the receptionist. From there we were then asked to fill up information on line. Shortly we were taken to a room. About 10 min later the Md came in. I liked the md's mannerisms. He listen to my husband's complaint. I was impressed. He said, I will get you better before you leave here. The Md listened to his lungs. The then the nurse came in and gave my husband 60 mg of prednisone and a Neb tx. After the Neb tx was done , the Md game in and states that my husband needs to go and get a chest X-ray. It was around the corner , walking distance. The chest X-ray was taken and advised to go back to the urgent care. We were taken to a room awaiting the results of the chest X-ray. Thank god, it was neg for pneumonia but starting with bronchitis. The Md prescribed prednisone x 1 month, abtx and inhaler I highly recommend this urgent care walk in. My husband really appreciates that the Md listened to his complaints

I had to bring my daughter in during a vacation trip nearby because she wasn't feeling well. The…read moremedical staff were fantastic: they were sweet, patient, gentle, and very thorough. They also reliably followed-up with the result of tests done. The registration by phone was also simple enough. The one part that was fine but maybe not 100% was the initial reception. For one, not long before we got there, I called ahead and was told the wait time was at least 40 minutes. I get there 20 minutes later and the waiting room is completely empty, which is a good thing but I don't know why they made it seem like they were busy. I parked right in front at a designated spot and text the number on the sign. I completed the registration by phone. But when I went inside I got a cold reception. I said we were there for my daughter's appointment and then got softly reprimanded for having checked into the wrong Atracare location. Except I followed the instructions right on the sign at the designated parking space, so if that went to another location that's Atracare's doing. It's never ideal when you're walking in with a sick kiddo and getting a cold, scoldy reception. Fortunately things picked up from there. I'm not local to any Atracare but I would go back if I needed medical care in the area. I was really happy with the medical staff, the electronic registration procedures, the wait time, and the cleanliness of the clinical area.

Atracare in Ocean View, DE on Rt 26 1st visit with Lenai Austin DNP was very though, diagnostic,…read moreexplained everything and answered all our questions without hesitation. Lenai was extremely knowledgeable and sincerely cared about our wellbeing! The Type of Care given by Lenai and the staff was above and beyond our expectations! A1C test was given with immediate results New prescriptions were electronically sent to our provider We are excited to have found Lenai and Atracare in Ocean View Make an appointment if you are looking for a new PCP, you will be glad you did!

They rescheduled my surgery multiple times. I sent a message through their website. I told her I…read morestill wasn't 100% from that mysterious "flu" that had been going around, and that in the meantime, I had been notified that my dad had died, and that I'd call her when I was ready to reschedule. I got back in here just a bit ago and I had a voicemail message that it was the 'fourth time she had called and left a message'. No name. No company name. So I had no idea who was calling or for what. Called the number back and found out it was this place. Dr. Said's scheduler got on the line and told her about her message she left and that I didn't appreciate and did not care how many times she called (she should have taken the hint if nothing else) but that clearly she hadn't got my message that my dad had died and I'd call when I was ready. I went on to say that at this point, I felt harassed and to delete my number and never call me again. I hung up. The couple of times I saw Dr. Said, I never had an issue. His scheduler acts as though she gets a percentage of every surgery he does! If I keep getting rescheduled, clearly he has enough work to keep him busy, so why is she so pressed to get ME on the schedule when everyone else's surgery is a priority over mine? I'll never go there again and tell everyone with a pulse not to go there either if they get stuck with Dr. Said's scheduler.

The 1st front desk girl needs customer service training. The other young lady with the dark hair…read morewas kind and more professional. Everyone else we had any interaction with was kind with excellent customer service. The physician was excellent, very knowledgeable, feel very comfortable with the physical and the physicians aids explanations of everything. The entire visit would have been great if it wasn't for the 1st front desk girl and her unprofessional customer service. I would have given more stars, but if the front of the office isn't right it can stress a patient, which can male there blood pressure higher normal during the visit. I've been here before with other patients and never had any issues until today, which upset me with the light hair front desk girl.

I have been going to the Pearl Clinic for over 16 years. In that time I have seen 3 different nurse…read morepractitioners (2 retired). I have always received excellent care, defined as attentive, thorough, and never rushed. During COVID I had telehealth visits, which took care of my needs. The office has explained that under normal circumstances for seniors (which I am), the first visit of the year looks at blood test results. The second goes over Medicare requirements. Any other concerns throughout the year are easily addressed. I highly recommend this practice.

Been going to Rhonda Davis for over five years. I cant compliment her and her staff enough for the…read moreexcellent care I have received. They respond usually the same day to set up appointments, get info for a prescription and also to inquiry about test results. Rhonda is very easy to communicate with and is extremely knowledgeable as I have had many conversations with her over the past five years. Kuddos to Rhonda and her staff,,,,,if only other doctors in this area were as accommodating!

Tim Sparta is absolutely terrible! Staff are beyond rude and…read moredon't ever expect to get an emergency appointment! Look elsewhere for your health and your family

dr Tim Sparta is epic he took care of my dad when he was dying of cancer made sure my mom was ok…read moreand I just became a patient. he is kind thorough and has great plans

I am normally DR Vel Natesan patient but just recently had surgery and saw Dr Rajkumar Raja. The…read moreafter surgery with him was an excellent visit and I would consider him to be an asset to the practice. Very knowledgeable and enjoyed my visit with him. Visit took place on 10/03/2025

I think medical service is very good. Excellent staffing, superior customer service, clean things…read moreare completed in a timely fashion. Job well done! Lawrence Tawiah, is great personal family care physician. This entire staff is awesome.

I went here for the first time today and got a MRI. I was very nervous. That quickly went away when…read moreI was taken back. The two women that were responsible for my MRI were so sweet they really put all my worries to rest. I would definitely go here again!

It has been 15 days since my scan at Washington Radiology, Salisbury, MD and as of today, the scan…read morehas NOT been read or reviewed. This is delaying a diagnosis as well as treatment for the condition. I've never had such a problem with getting results back from a radiologist. I'm so disappointed that they have become so unreliable in a community with few options for this service.