It was that time again for my annual physical with Oyster Point Family practice. I've been a…read morepatient here for almost 4 years and have never had a bad appointment. The staff has been nothing but friendly, welcoming and helpful when it came to handling your visits and medications. My appointment was this recent Friday afternoon following my 6 month follow-up back in January. Let's not hold the suspense as to how it went shall we? After giving urine samples and vitals checked, Dr. Robeson came in with his usual smile. We talked for a bit regarding our recent health stauses and did physical checks. At first, it was a semi-check, but I wanted to make sure everything was good, which it was. Both the urine and blood work came back normal for yours truly. Another visit with great results. My next appointment is set for January. See you then!!

They have amazing care givers! Dr. Roberson is our primary care Doctor. He is absolutely…read morewonderful!! Their Doctors are wonderful! They deliver a high lever of expertise to my Wife and Me! Keep of the great care. We highly recommend Oyster Point Family Practice to everyone!!

They say health care professionals make the most difficult patients. I'd add -- also the most…read morecritical. I should know. I worked in emergency care for decades and even wrote a book, Leadership in Healthcare: From the Stretcher-Side to the Boardroom. So yes, I'm selective when it comes to choosing my own provider. With that said, Dr. James M. (Matt) Halverson at James River Family Practice earns my highest recommendation. If you're looking for a primary care provider, here's why this practice stands out: Comprehensive Care: Attention is given to every aspect of health -- not just the physical, but also the mental, emotional, and social. Preventive Care: Excellent follow-through with vaccinations and screenings, both in-office and via referral (including the dreaded colonoscopy -- thankfully not an annual event!). Age-Appropriate, Evidence-Based Care and Education: Dr. Halverson provides services that are practical, relevant, and backed by the latest research. Quality Time: Visits never feel rushed. He sits down face-to-face, heart-to-heart. As the saying goes, "People don't care how much you know until they know how much you care." Patient Portal: The online portal is an excellent tool for communication, prescription requests, and referrals -- keeping me connected and involved in my own care. Your health is your most valuable investment. Choose your provider wisely. For me, that choice is Dr. Matt Halverson and the team at James River Family Practice.

When I arrived at the office I just did not like the vibe at all. The admins obviously hate their…read morejobs as they were very rude, and Dr. Halverson was very odd and honestly made me feel sick to my stomach. Just another one of those doctors who thinks they are god and honestly does not care about their patients. I do not recommend this office whatsoever to anyone.

Dr. Ratcliffe genuinely cares about me and asks questions that show me she is actively listening…read more She always ensures that I am content with my care and that she has answered all of my questions. I have been to other physicians who were not familiar with my conditions. She is knowledgeable and I know that I can trust her to look out for my best interest.

The facility is simple but most of the staff is very friendly and prompt. Actually saw the NP at my…read moreappointment time. The only issue I have is with one of the receptionists who, at times, can be rude. I can't speak to the doctors but the NP there , Krystyna Caratachea, DNP, CFNP, is amazing.

Glenn has quite the temper and more than a few control issues. He became very angry with me a few…read moreyears back when I began doing some of my own research and asked questions. When he became openly insulting and antagonistic I stopped seeing him to protect myself and left word with one of his nurses, at which point he called me and launched a several minute rant at me, yelling on the phone non-stop, almost at the top of his lungs until I just hung up on him. It was abusive. I think I should have reported him to his licensing board. Good medical care is a partnership. No doctor should ever treat a patient this way. You can do way better.

I really like this doctor. Doctor Ross has excellent bedside manner. I had no issue getting into…read morehis office or getting referrals out to other doctors. From the front desk, to the nurses, to the lab.... Everyone was friendly, compassionate, and efficient. I had a terrific experience at this practice. If you are looking for a primary care doctor, look no further!

I would rate this zero stars if I could. A few years ago, I had an IUD put in by this clinic. Even…read morethough I had a consultation to ask questions, I was never informed about the extreme pain involved in the procedure. Because of this, I didn't take any pain medication. The staff asked if I had any questions, but as someone getting on birth control for the first time, I didn't even know what to ask. That same night, I played 3 hours of national-level volleyball--something that could have been detrimental to my health. I never considered returning to the clinic until recently, when I experienced severe, 10/10 razor-blade-like pain in my pelvic area for days. I went to urgent care, then the ER, where I was told I had an ovarian cyst, BV, and fluid around my IUD, though the IUD was still in place. The ER instructed me to see a gynecologist and have another ultrasound as soon as possible, since it was outside their specialty. I scheduled an appointment with Peninsula Women's Care for the next day. At first, the nurse practitioners were kind as I explained my situation, and one commented that the fluid was most likely blood. I got undressed and sat on the table for 30 minutes until Kelcey St. Amand, MSN, CNM, came in. She immediately assumed I was there to have my IUD removed--which was not the case--and refused to look at my ER records. I explained that I came per the ER's instructions to check my ovarian cyst and discuss the possibility of removing the IUD, though my main concern was the extreme pain. She dismissed my concerns and said, "Well, cysts go away on their own, but we can remove your IUD." When I asked about an ultrasound, she said it would take 8 weeks to get an appointment with an ultrasound tech. I asked for a refund because I wasn't comfortable having my IUD removed and felt the appointment was a waste, especially since no exam was done as a precautionary measure. Kelcey rudely told me I could not get a refund, and when I asked why, she said it was because I "showed up for my appointment." I told her I had scheduled an appointment for an ultrasound, and she said I could speak to a manager. Tiffani Nelson (practice administrator) came in, tried to reassure me, and said Kelcey wouldn't suggest removing my IUD if it wasn't safe. At this point, I was extremely upset and holding back tears of frustration and disappointment after hoping for real help with my pain. I asked Kelcey if she could give me pain meds, and she prescribed the exact same anti-inflammatories the ER had already given me. I ultimately decided to have the IUD removed, and since then, I haven't had any pain--but it was clear the staff didn't understand why I was there or what medications I was already taking. After the removal, Kelcey simply asked, "Do you have any questions?" instead of explaining the healing process. I had to call urgent care later to get pain medication because no one at the clinic would prescribe anything stronger. Tiffani did schedule an ultrasound for two weeks later, but I was returning to school. If the pain had continued, I would have gone back to the ER for immediate care. I will absolutely never return. I'm extremely upset that a WOMEN'S CLINIC feels so rushed and invalidating. To make matters worse, my school gynecologist told me today never to go back because of malpractice. She shook her head when I explained how little I was told about the IUD insertion.

I went here for my wellness check and will not be returning. The wait was very long. They take…read moreforever to follow up with test results and they don't listen very well on what your needs are.. I wanted test that wasn't preformed that wasn't so called in the normal routine. Who cares if I'm asking to get the test done. I'm paying for the test.. The doctor was ok during the visit but I think they have too many patients and the office isn't big enough. The receptionist that checked me in was very rude and unfriendly.

Superb medical practice. Dr McCracken is personable and the trustworthy GP which everyone wants to…read morehave. She has not allowed herself to be 'bought' by the health-for-profit system, and insists on providing personalized caring examinations, diagnoses, and treatments. Her extensive knowledge of non-drug treatments is a tremendous resource, saving her patients money, side effects, and pain and suffering. Dr McCracken is the best physician I've ever encountered.

I didn't get to get finish my review I wanted to say how great the nurse and the doctor was great…read moreas well the doctors name was Sara M Weibel just wanted to give her and nurse was the best

Unfortunately each visit is needed and most instances the medical staff is spot on with diagnosis…read moreand care. Each Dr. and NP has great bedside manner making you feel at ease...wish we didn't have to come so far for consistent and good care!