Ok, The Wholesale Outlet is a strange little place. It's in what looks like a converted barn (!)…read moreThe parking lot (which it shares with The Apple Saddlery) is unpaved and full of potholes. When you go inside, everything is really messy and it looks like a warehouse. The back of the store is really poorly lit. So you would expect really low prices and great deals, right? Well, every clothing item hovers around the $100 mark. Now they do specialize in clothing from Canadian and European designers, and many of their items are made in Canada or in a European country, so yes, the quality is higher. However, with a name like "The Wholesale Outlet" I really was expecting lower prices. In my opinion, the majority of their items are rather dowdy, unless you are in your 8th decade of life, in which case, you would be considered a fashion plate if you wore these items. HOWEVER, if you have the time and patience to sort through their stuff, you will find some lovely gems. I have only ever purchased skirts here, and only in the clearance section at the back of the store, where everything is 50% off (but poorly lit and items are tightly packed together - my arms often hurt after pulling all the items apart to look at them on the racks). Now to give you an idea of my style, I love asymmetric hem lines, over-sized buttons, and superfluous zippers, so I'm a huge fan of the skirt styles from French, German and Scandinavian designers. The sizing of items here is a little strange. Yes, some are European sizes, but even that I found not to be consistent. I'm pretty much a North American size 2 (sometimes 0), so typically a European 36 or 38 and a UK/Australian 6 or 8. However, here I've tried on a "European 40" and a "Canadian 6" and couldn't zip up either item :P So the take home message is, if you like something, disregard the sizing, just eyeball it and if it looks like it might fit, try it on. If you are under 50 years old, you will likely be the youngest person in the store. The staff here are very nice and friendly. I don't come here often, but I will pop in once in a while to check things out.

This store is so unbelievable! Great service & amazing…read moreFrench dressing jeans. Awesome tops, jackets, shoes & beautiful sweaters! My new favorite store! Check it out, you won't be disappointed!

If you need boots, come here. We come here on our ski trips at nearby Mt. Tremblant because they…read morehave an unbelievable selection of boots for anyone. Do you need winter boots rated to -40? They have them, and not just one brand but 5-6 brands. Do you need ski socks, sneakers, slippers, regular shoes, or practically anything footwear related? They have it. The thing I like the most about this store is that it's not a chain. It's an independent little shop run by two very helpful ladies. It's jam packed with boots of every style, from work books for me to fashionable winter boots for my wife. Prices are reasonable, and if you're smart you can find good sales deals. I'm not much of a shopper and I am especially not one to go out of my way to go shoe shopping, but this is a must visit - your feet will thank you.

I still have the purse and the Shoe Box bag from 30 plus years ago and just loaned the purse for…read moreher to use at a wedding she's attending soon.

The Shoe Box has a moderate selection of shoes that's worth checking out if you're on Sparks…read moreStreet. The staff is consistently helpful and they're honest about which shoes are best for you. Their shoes are excellent quality and they have many styles that are comfortable and fairly stylish. They mainly have women's shoes, but there's a small selection for men.

Pretty much unobjectionable if you're willing to pay the high prices for the quality. (They aren't…read moremarked up, the store just doesn't seem to sell shoes below ~$100 unless you're looking at the sales rack). It's a small selection to go with the small store, but they carry a variety of shoes and have a lot of nice brands, including some Canadian-made, ethically manufactured, and/or eco-friendly ones if you tell them that's what you're looking for. The staff are both friendly and knowledgeable, and will actively try to help you find something you're happy with.

This is my favorite shoe store in Ottawa. They have a pretty quick turn on product, so if I find…read moresomething I like, I don't do my usual think-about-it cooling off period, I just get it. I've loved every pair of shoes I've gotten from them, all great brands. Service is great in this family owned store. Though not inexpensive, the brands are all well thought of, and current. I get great value and lots of compliments on the shoes I purchase here.

Service is excellent. Staff is very helpful and knowledgeable. Ambiance is comfortable with plenty…read moreof seating. Pricing is competitive, and it was easy to find a shoe for my oddly shaped feet. Also got fitted for orthotics that are made from scratch on site. I have to admit that I felt a little out of place, as I'm predominantly English speaking, and the language of choice here is French.

Don't bother to go to Cordonneries Regional on St-Joseph in Orleans. You will pay full price for…read moreyour shoes ($395.50) and there is no return. The gentleman who does orthotics and repair shoes, he is so rude, insulting, there is no word to describe that man. I went there to buy sandals and wanted to make sure that my new orthotics that I would get the next day and sized to the sandals by Dr. Greenberg Podiatrist who is the No. 1 doctor in Ottawa. This man at Cordonnerie Regional start putting down Dr. Greenberg Podiatrist. Even after telling him that Dr. Greenberg basically save my feet after starting to make my orthotics two years ago. He said its because you did not come here for your orthotics, looking at my old orthotics he said you see this is not the way of doing orthotics, he was so frustrated because I kept telling him how Dr. Greenberg did an amazing job on my orthotics. I was going to buy those sandals but then he start telling me that I could not even get a credit note if the orthotics wouldn't fit in the sandals. When you have problems with your feet, you need to turn to an experienced doctor of podiatric medicine who listens and responds ... an experienced podiatrist who knows the field and can effectively diagnose and treat your needs ... a friendly practitioner who counsels you on the best ways to maintain and improve your health. Certainly not Cordonnerie Regional! If there was less than 1 start that's what he would get.

my first language isn't English and while I was at the cash register a little young boy was being…read moreimpatient with me and a little gressive I will not be returning to this store!

This location is the only DSW in Ottawa. It's at Trainyards and is fairly large…read more There are lots of shoes! I find that the majority of their shoes are pretty, but uncomfortable. They don't have the fashionable yet comfortable brands that I like, like Miz Mooz, Fly London, ART, Lola Ramona, etc. They do have Crocs and Clarks, which are comfortable, but most of their shoes are along the (uncomfortable) lines of Jessica Simpson, Ivanka Trump, Madden Girl, etc. Selection does vary with inventory, so maybe I've just gone at not the right times. They do have a great selection of athletic shoes though. And at great prices. Most are from past seasons, but who cares? I don't! They have accessories like purses and wallets. They also have some socks. Prices are good, but not bargain basement deals. I've been to DSWs in the USA and I found this location to be not as cool. It's in the Trainyards, so lots of free parking.

These days we get into so many discussions about how we are killing our own small businesses by…read moreshopping at the big box stores. Supporting small town stores like Graham's is a great way of doing that. I went in here and got some great Canadian made boots and they were fantastic. Lasted me several years of almost constant use. The kind of half shoe half boot sort of thing that is useful for all sorts of occasions. I think we all have to make an effort to reconnect with our small operators who can give us that personal service that is lacking some of the time at the big box stores.

Letellier Shoes sells higher end shoes that I would describe as "comfort over fashion". I mean some…read moreof the styles are cute, but comfort is the priority, fashion is secondary, lol. Brands include Mephisto, Ara, Pikolinos, Naot, Taos, Reiker, you get the picture. No sexy stilettos nor cute espadrilles here, haha. They do carry Sorels but none of the fashionable wedges or heels. And they carry Clarks, but again mostly flats or really low heels. I personally feel that the majority of their shoes are a bit "mature" looking (aka matronly, lol), but that's just my opinion. Prices are high, even when they have sales. I'd say most pairs are over $200. Service is satisfactory. Staff aren't super friendly, but not as snobby as I feared they would be. Letellier does not sell online. Right now Ottawa is in lockdown due to the Covid Pandemic, so Letellier Shoes is closed for indoor shopping, but they do have curbside pickup. Letellier Shoes was an independently owned shoe store that actually opened in Ottawa in the 1890's (!) It remained that way for 4 generations, but in 2014 it was sold to East Lake Limited, a company that owns several footwear stores across Ontario. If you like shoe stores like Solea Glebe Trotters, and Tanda Shoes, you'll like Letellier Shoes.

So...I have very wide feet for a girl and I find it difficult to find shoes that fit and shoe…read morestores that provide them. Other than Payless, Letellier is the only shoe store that I know of in the city that provides wide shoe varieties for their customers. This store actually has a huge selection of formal, casual, outdoorsy, winter, summer, mens and womens shoes. They usually stock about 15, 000 shoes at one time. They carry brands like Clarks, El Naturalista, ecco, Birkenstock, Rockport and Mephisto. Their prices are fairly high, but they often have sales. This store has also been in Ottawa for over a century, so that's saying something.

Today I went to the Dynamite location at Place D'Orleans in Ottawa with my husband and 2 kids who…read moreare 2 and 4 years of age. I was returning a blouse that I purchased on December 23rd, 2013. What should have been a simple 5 minute return, it ended up being an hour of waiting. My debit card was defrauded a couple of days after I purchased the blouse so I was issued a new card with a new number. My new debit card did not match the number on the receipt and I was told that I could not get my money back. By chance I still had my old debit card in my purse that matched the number on the receipt. I asked for a manager who was the supervisor on duty. She told me that I could only do an exchange or get my refund on a gift card. I was told that if I wanted my money back I would have had to go to my bank and get proof that the purchase was made on the same account as my new debit card and that I needed proof that I have changed my debit card. They basically wanted to send me on a wild goose chase with my family. The associate and the supervisor were very adamant in providing the stock response of "It's Dynamites policy and it's for your own protection". I understand that there are policies in place to protect the company and the customer but a little common sense and customer service can go a long way. I could not accept that, only because the money was going back to the same account that the purchase was made on and I had physical proof that I was confirming my identity with my old debit card. The store manager, LAURA POTHIER, was on an hour lunch. I was willing to stay and wait for the store manager. During the hour that I was waiting LAURA POTHIER came back into the store to get her coat to go for a cigarette. As she was leaving the store passing me she told the employee that I could only get a store credit or an exchange. LAURA POTHIER came back from her cigarette and went to the back room without even acknowledging me. The cashier received an intercom message saying that the store manager is still on her lunch and she will not be back for another 20 minutes. I waited for that 20 minutes and realized that there was a customer service number on the back of the receipt. I called customer service and explained to the rep and quickly she asked to talk to an associate. The associate was able to return my money onto my new debit account right away. I don't understand why someone with such a high authority was not able to authorize a simple transaction OR ask me to call customer service to complete the return. Obviously talking to customer service this situation happens frequently but talking to the associates in the store this never happens and that there was no solution to this situation. What bothers me the most is that LAURA POTHIER did not once acknowledge me or want to talk to me. She was probably 10 feet away from me and didn't want to take 5 minutes of her time to explain to me my options. She had her employees take the heat of the situation. I have worked in retail for 12 years and 10 years of my retail experience I was a manager. With my experience working in retail, customer service is key to success. As a store manager, LAURA POTHIER, needs to lead by example. She basically is showing her employees that it is acceptable to ignore customers and customer service is not an important role in the retail business. I'm not looking for an apology of any type but waiting in the store with my family for an hour warrants some type of acknowledgement that the lack of customer service was given.