The staff is very accommodating & informative. Pre reservation on trucks are better bc it ensures…read moreyou get the size vehicle that you want! This time we were only moving items from one storage to another. Nice staff & crew

I've been coming here to fill my propane tanks for the 7th or 8th time, and every time this blonde…read moreemployee refuses to help. She never wants to fill them, and it always seems like she's just avoiding the work. It's very frustrating because the service is inconsistent and unprofessional. I hope management addresses this so customers can receive the service they came for.

I rented a moving van and moving blankets. The gentleman who rented them to me was a super nice guy…read moreand the truck was spotless clean when I picked it up. I highly recommend checking here if your looking to rent a truck or other to move your stuff!

Hello' Penske Fans! I recently went to Penske Truck Rental, July 12th weekend. When I called the…read moretoll free number the Customer Service people were all kind'. Professional, Interpersonal, and eager to help. Everything was affordable even the insurance. I picked the truck up at a service center from a Home Depot in Lewisville Texas. I like the way they handle things. Especially, because they close by 9:00 pm. I mean really, How convenient is that? Oh, yeah, and get this, They accept Groupons you guys" That's like a hot fudge sundae with a cherry on top. Unfortunately, I have been diagnosed with over 15) disorders and diseases, including Lupus and that weekend that I rented the truck, I was sick the entire time with migraine headaches up to 5) days and got nothing done. No pne could drive the truck because their name was not on the contract. I hope that I can get refunded for the money that I spent and the work that never got done. It is only a matter of medical proof that my statement is true. Due the fact that I am on disability, and I don't get much. I AM REQUESTING A FULL REFUND OR LET'S NEGOTIATE. IT WOULD REALLY HELP, BECAUSE I Have Exhausted my finances. I KNOW YOUR CORPORATE OFFICES UNDERSTAND, because st the end of the day, we are all just human. I appreciate you guys for getting back to me as expediciously as possible, Contact: email- Isabellafbettencourt@gmail.com Thank You

From the owner: Save Up To 20% When You Reserve Online Today!read more

Very poor at communicating. Shane there is horrible at customer service. Stay away from this…read morecompany sell you low quality trailers they do not stand behind their products.

Great products and pricing is very reasonable…read more I've been in the market for some time for a trailer. I found their ads on Craigslist and when to check them out. They use good materials and build very solid trailers. Price wise you are around $2,000 and up for a boxed in trailer. Depends on your preferences and needs reflects your price. I will return soon for more

Noticed that they are a uhaul vendor. Called multiple times to see if they sold packing supplies,…read moreno answer. Drove over, no packing supplies. Waste of time.

This pick up location is perfection!!!!! It's at a Goodyear so all the tires on the car got checked…read more& filled! Friendly staff quick service! Def recommend this location

The staff here is excellent. When renting U-Haul products, they generally have what you need in…read morestock, and when they don't, they work hard to get if for you. Too, the people are helpful and knowledgable about all of their rentals (I have been to other locations where the knowledge level is lacking. The facility is clean and the service is completed in a reasonable amount of time.

Price more than doubled since when they bought it from McGee Lane Storage. Prices went up and up…read moreand up. Check out my history, then look at their offer for the same space. Gate was wide open last week and have seen it wide open several times, so no real gated security. Their security is a joke. The parking area literally looks like a junkyard and is not well managed. Very sketchy location and I didn't feel my property was secure. I asked once about pricing, and they said they were "competitive" and didn't care that I was a long-term client. I got a bigger, covered space for a LOT less money closer to my house. This place used to be great. They're greedy and don't invest in broken security gates or lot maintenance. Avoid!!!

We have a conditioned storage unit and a parking space for our trailer. This is one of the best…read morefacilities we have ever had for self storage. The manager and staff are extremely helpful and very friendly. The facility is very clean and secure. I am so grateful to have them so close to our home. I highly recommend Morningstar Storage here in our hometown of Lewisville, Texas.

Everything went well with pickup. The staff seemed to be a little off. We had to wake up the girl…read morewhen we dropped off the truck. It took some time to wake her up. She barely said a word to us as she inspected the truck. I was supposed to get a refund from the prepaid mileage, but that never happened.

Absolute BEST service I have EVER received from a neighborhood U-Haul dealer. Since U-Haul let's so…read moremany different companies lend out their trucks it's always such a hit or miss trying to find somewhere reliable, but look no further cause this place got everything right!!! Jennifer is wayyyy overqualified for her position, she is absolutely AMAZING. BEST customer service. She even came outside with me to get me all set up w the truck and helped me adjust the mirrors. I would go out of my way to use this location again over any other!