I needed a tow today to an appointment at the Ford Dealership due to some acceleration problems. I…read morephoned the office and requested a tow and let them know I had an appointment within a few hours. They were very understanding and sent someone quickly. Bruce arrived and was very professional and courteous. We have used them numerous times and they are always reliable. I highly recommend this towing company.

Crux absolute crooks says on the side of their tow truck triple a well if that's the case how come…read moreyou would not tell my vehicle to the Cadillac dealership once I got my car back from impound will you want to know why they wouldn't because they stole every part on my Cadillac and switched it with off brand cars pipes and I know this because I had my car eventually towed after 7 hours of calling every tow truck and known to man to get my vehicle towed to the dealership they did a full audit of my car and they said every part on my Cadillac was not the original part my car came from a dealership my car is only been serviced from the dealership and yet these crooks stole my parts to my car a Cadillac SRX f****** scumbags they're part of organized crime with setting up people and stealing their parts to their car

The owner or driver was UNPROFESSIONAL, he (TOLD) to leave him a 5 star review. I felt that was…read moreeven MORE RUDE than his over all personality, which was a bit aggressive. A few days after the tow I contacted the company to ask for a receipt. He took my info. but didn't provide the receipt. I guess because I hadn't given him the review. After charging a 5 a mile tow for $150, I deserved a receipt regardless had I given him a review or not. We'll here it is VERY UNPROFESSIONAL, I wouldn't use again!!!

My car had been damaged underneath for some time, and I was hesitant to bring it in to get fixed…read more Fortunately, I was able to find this spot thanks to one of my friends in the area, and I'm glad to say it was totally worth it! I had the pleasure of speaking with the owner, Raul. Although, he was extremely busy attending to his prebooked customers that day, he still managed to make time to fit me inside his hectic schedule, and better yet, fixed my car in less than half an hour when I got there! Moreover, I really appreciate that Raul was direct about what exactly my problem was and devising a solution. He also happens to offer very reasonable prices. Overall, I was highly satisfied with my experience, and I would be glad to come back here again if something were to come up in the future! Final verdict - 5/5!

I cannot express how wonderful my experience always is with Caliber Collision. This time I dealt…read morewith Teri. She is remarkable to say the least! She explains exactly what services are going to take place in detail. She makes you feel 100% comfortable with the process of a whole. Her calm, kind, informative demeanor adds value to the Caliber Collision shop in Palm Coast. Teri called me regularly to give me updates throughout the process. I was treated with the utmost respect. I truly felt valued as a customer. Kirt is also wonderful as always! I have dealt with him each time I had to take my car to Caliber Collision and he also assured I will be well taken care of! Caliber Collision is the only body shop I trust! The experience and work performed is above and beyond any experience I have had with any body shop! The affordability is also exceptional compared to the work they do! They get repairs done in an extremely timely manner. There is also a lifetime warranty! In addition, when your vehicle is ready, they wash and detail it before returning it to you! Thank you as always for your exceptional service to Caliber Collision in Palm Coast and an extra should out to Teri for being such a pleasure to work with!

DO NOT RECOMMEND, sent my car for collision repair and now my fuse box is damaged and my car is no…read morelonger functional. The shop refuses to admit fault, the car was driven, there was ONLY cosmetic damage and now I do not have a vehicle nor a solution to repair. Dishonest............

My experience with this service has been very unreliable. I called to see about scheduling an…read moreappointment, was told he'd check his schedule and call me back in a couple hours, 3 days later I called him again to set an appointment, scheduled one in about a week, he didnt show up or call to let me know he couldn't make it. I can't recommend him. Have to give it a start to post my experience. This company in my opinion in not reliable and they don't follow thru with what they say they will do

Excellent and professional service from an expert repairman! I was in a pinch and he was able to…read morediagnose, grab the needed part and repair the rv right on time so we could get back on the road! John was able to diagnose and identify the problem, the repair was speedy as well. We are so grateful and happy with the service provided, thank you so much John you are a lifesaver!!! Customer service 10/10

Luis , Tammy , Victor and the rest of the team were great! They took care of my jeep and did a…read moregreat job! Thank you Rich Riccardi

Amazing local family owned business. They take great care of all of their customers…read more They always fit people in. They do body work and mechanics.

Absolutely the best around. Fixed my Jeep and my Camry. They are a busy shop so it may take a few…read moredays to get in but thats a small price to pay for the impeccable work they do. Thanks Ray, Jen, Ron and everyone else at your shop, you have my business forever.

Took longer than promised, left clear coat all over windshield, and car smelled of paint for weeks…read moreobviously not covered

I'm going to do my best to keep this review focused without dumping everything in one review. The…read morefull footage review with proof is on youtube. This started the day I dropped the vehicle off on February 2nd. I had seen mixed reviews, but I took a chance. When I spoke with Harold and Dakota (his son), they quoted me what felt like a fair price and told me the car would be ready in about two weeks. I made it clear I needed it back by Monday because I had jury duty and VA doctor appointments. Dakota assured me that wouldn't be an issue. About a week in, I reached out for an update -- no calls back. That became a pattern. I called around 15 times. Only two were answered, both by the front desk. Most of the time my calls were ignored. That level of communication is frustrating and honestly unprofessional. Roughly ten days after dropping the car off, I went to check on it and saw they had only just started sanding. At that point the promised completion date was only a few days away, which didn't make sense. Because I couldn't get updates by phone, I had to keep driving there in person. I was even told at one point, "Don't call, just come up and talk to me." Each time I showed up, I was given another date. Monday. Then Tuesday. Then Wednesday. None of those happened. Calls still weren't returned. The front desk repeatedly said I'd get a call back, I never did. Meanwhile I missed three VA appointments and had to reschedule jury duty because I didn't have my vehicle. By Thursday I was done waiting. I told them I was coming down. When I arrived, it was clear communication had broken down completely. At that point I contacted the police, not to cause problems, but to document that I was trying to retrieve my vehicle. The officer explained there wasn't much they could do beyond advising a civil standby when I picked the car up. I had also seen other reviews mentioning confrontations, so I wanted everything documented just in case. When I finally went to pick the car up on Friday, at first glance it looked fine through the window. Once I saw it up close at home and under the sun, there were lots of issues. The top had been installed incorrectly -- the gasket was flipped on both sides. There were areas where touch-up paint was used instead of proper finishing. Parts like the inside of the door handle were sanded but not repainted, leaving a rough texture where you constantly touch the car. The interior was also left very dirty. They had the vehicle for three weeks. Some people may ask why I didn't have them fix it. After waiting that long and dealing with the communication problems, I didn't have confidence the process would improve. The timeline kept slipping, and most of the time the car was just sitting there when I visited. My biggest issue here isn't just the quality -- it's the lack of communication, the owner lying about me saying things I didnt say and missed commitments. If phone calls were returned and timelines were realistic, this experience would have felt very different. Based on my experience, I would recommend looking into other body shops. If you check BBB and Google reviews, you'll see similar complaints about delays and communication. Cars seem to sit for long stretches, and the person doing the work often wasn't the one I originally spoke with. The reason im giving a 2 star instead of a 1, is because they actually painted it the color I wanted. That was my experience. The full footage is on youtube

I do not recommend going to shop. If you're someone that pays attention to every detail of your…read morecar. Long story short they install an aftermarket part on my car when I specifically wanted my car repaired to OEM specs. It was even more telling, after I price the OEM part based off how low the estimate price was. The aftermarket part was a lot smaller than the original. They did not reinstall my fender well clips. Instead that rolled my fender damaging the paint. The front facia has a lot of scratches as if it were dropped. Also noticed the ripped the facia clips on removal. As I mentioned long story short, this "$600"repair resulted in an extra $3500 in damage to my car. I highly recommend going to another shop. I've heard a lot of horror stories since dealing with this shop. I really wish I heard all of it before hand.

Very quick and professional. I would recommend to others who need a tow. He was very good at taking…read morecare of the whole process.

Came quick. Reasonably priced…read more Hellavu nice guy. Will use again and I highly recommend you do the same if you're in the Palm Coast or surrounding areas. A+++