1. J&J Auto Body & Paint

    1. J&J Auto Body & Paint

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    Bunnell, FL

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    J&J Auto Body & Paint

    4.0 (21 reviews)
    Closed 8:00 am - 5:00 pm

    Services - J&J Auto Body & Paint

    Bumper repair

    Auto frame testing

    Rear-end damage

    J&J Auto Body & Paint Photos

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    Reviews With Photos - J&J Auto Body & Paint

    Headlight bulb not working

    Please read this review in its ENTIRETY before taking your car to this less than professional family business. [[HIGHLIGHT]]I called and spoke w/Jen about an accident I had and could I bring my car in and have the progressive adjuster go there and review the damage and she said yes but to bring it the first part of the week[[ENDHIGHLIGHT]], I made arrangements to drop it on the morning on 10/01/24, which at that the owner (father of Jen) looked at the damage and stated, oh it's nothing. [[HIGHLIGHT]]I left my car there that day and did not hear anything the following day, so I called them back. I was told the adjuster had been there late that day to look at my car and that's why I did not received a call to come pick it up[[ENDHIGHLIGHT]]. I picked up my car on 10/02/24 and was told they could not get me in until 10/21/24 and to bring it back then plus, they needed time to order the part. I put this on my schedule as I had to rent a car while mine was being fixed. [[HIGHLIGHT]]When I took it in I also wanted my 2 headlights replaced and was quoted aftermarket price and OEM price for my Mazda, it wasn't a huge difference in price a little over $100 so I opted for the OEM headlights, the owner Ray "supposedly" wrote that down and then I still got a call from Jen asking which headlights I wanted.[[ENDHIGHLIGHT]] So I took my car back on the date Jen told 10/21/24 to have them start the work, [[HIGHLIGHT]]I hear nothing for several days/week so I finally call them to find out what's going on and I was told by Ray (the owner) it was waiting for paint and he would get it in that day or no later than the following day, still no calls with an update[[ENDHIGHLIGHT]]. I called on Friday 11/02/24 to ask if my car was done, I was told no they had another car in front of mine and it would be ready by Monday 11/04. I called Monday 11/04 about my car and talked to Ray again and was told now it may be Wednesday, at this point I was upset I kept getting pushed back (my damage was a small claim pay out and I feel this was part of the reason). I explained I was told on Friday it would be ready Monday 11/04 and NOW you're telling me it's going to Wednesday, 11/06 I stated this is not acceptable, you have had my car since 10/21/24 which I was on the schedule for that day. He stated, I will see what I can do. I get a call on 11/05/24 (mid-day) that my car was ready finally. I pick it up and Jen didn't even deduct the labor costs from the Progressive claim for my EOM Mazda headlights, I had to point that out - she provided a not so nice comment " it was only XYZ for the labor" well, that was money I was paying out of pocket ($900 for the headlights) plus my $500 policy deductible and I expect if I'm coming out of pocket for something that would have been covered by labor I should not have had to point that out. Now the REAL drama begins, I take my car home & later that night I notice one of the new headlights the yellow bulb is not working so I call the next the day they say fine, bring it by and we will look at it. I bring it by and Jen asks the mechanic to take a look at it, he comes back and says it's probably just the bulb she tells him to replace it, he does he comes back in and hands me my keys says I'm all set. I got out to my car to look where he replaced it and there is a HUGE SCRATCH on my car that was not there before. I go back in and tell them this is not acceptable that the mechanic did the scratch. So [[HIGHLIGHT]]Jen comes out to look at it and accuses ME that the scratch was not "freshly done or you could see metal".[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I stated yes, that was just done I take excellent care of my car and I said you would not always see metal in a fresh scratch (see photos) he nasty comment back to me was what, do you know do you work on cars?[[ENDHIGHLIGHT]] I stated as a matter of fact I know quite a bit about cars as I have a brother in the car industry for many years. [[HIGHLIGHT]]Jens starts pointing her finger at me and said "you've been combative since you brought your car in to us when we had no power", I stated excuse me- I brought my car in on 10/21/24 when YOU (Jen) told me to and I have no idea what you are talking about having no power, there was power when I took my car in, I simply said obviously you have me confused with someone else.[[ENDHIGHLIGHT]] We go back in to the office and I can hear here call her dad on her cell phone in her office and explain what happened again, accusing me of having the scratch there before the guy replaced my headlight bulb. She then calls the mechanic back to her office and I can hear her asking him exactly what happened, he response was to soft to hear but I'm quite sure he admitted to causing the scratch. They agree to fix it and ask me to bring it back the next day which I did, the father (Ray) comes out and says I hear you claim we scratched your car, I stated I don't claim I know you guys did and I expect it be fixed and the chip in the hood paint that you guys did as a sloppy paint job that I originally was not going to complain about. He walks over to my car looks/touches it, refused to look at the photos I had on my phone.

    After
    May T.

    Went in for an estimate and everyone was great, nice and accommodating. They also make it easier for people going through insurance and try their best to ease the customers as well. It only took me a few days for my car to get fixed! Everything went smoothly, I recommend J&J to everyone. They're a really great small auto business!

    J & J's awesome job. That little mark is a reflection and NOT in the paint.

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    Review Insights

    2 months ago

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    6 months ago

    Took longer than promised, left clear coat all over windshield, and car smelled of paint for weeks obviously not covered

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    9 months ago

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    3 years ago

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    2 years ago

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    4 years ago

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    11 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    8 years ago

    This is my second vehicle that I've taken there. (3 years) I am very happy with both outcomes. No need to look any further!

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    9 years ago

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    10 years ago

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    Ask the Community - J&J Auto Body & Paint

    Review Highlights - J&J Auto Body & Paint

    Fixed my new 2025 Genesis without a flaw!

    Mentioned in 2 reviews

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    Quantum Tires

    Quantum Tires

    5.0
    (3 reviews)

    1. I've used the services of Quantum Auto Repair on numerous occasions concerning the maintenance…read moreand repair for several different vehicles over the last few years. Bob and his crew have consistently provided benchmark services and exceeded my expectations on every aspect of the work they have done for me. They take the time to properly diagnose problems and expertly remedy them correctly, quickly and at an excellent price point. All of the repairs they have provided for me from A/C repair, brakes, fuel and emissions issues have been permanently correct, at exactly the estimate prices and 100% on schedule. It is refreshing to deal with a reputable, professional and effective repair shop. Everyone there is a consummate professional and laser focused on 100% customer satisfaction. I've recommended them to several friends, and all have been extremely pleased with the results of their repairs. I am confident you will be completely satisfied with your repairs or tire purchases as well. Bob, the owner, wouldn't have it any other way!

    These guys saved the day. Had an unfortunate situation with a chain shop. We posted on a FB page to…read morebring awareness to what happened and Rob (one of the owners reached out). He fit us in the next day, car was fixed quickly and my wife finally feels comfortable at a shop on her own. Which is a win in our book. Excited to have a local family owned shop we can trust. Thank you Quantum Tires for your help! We will see you soon for some maintenance on our Audi.

    J&J Auto Body & Paint - bodyshops - Updated July 2026

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