I'm going to do my best to keep this review focused without dumping everything in one review. The…read morefull footage review with proof is on youtube. This started the day I dropped the vehicle off on February 2nd. I had seen mixed reviews, but I took a chance. When I spoke with Harold and Dakota (his son), they quoted me what felt like a fair price and told me the car would be ready in about two weeks. I made it clear I needed it back by Monday because I had jury duty and VA doctor appointments. Dakota assured me that wouldn't be an issue. About a week in, I reached out for an update -- no calls back. That became a pattern. I called around 15 times. Only two were answered, both by the front desk. Most of the time my calls were ignored. That level of communication is frustrating and honestly unprofessional. Roughly ten days after dropping the car off, I went to check on it and saw they had only just started sanding. At that point the promised completion date was only a few days away, which didn't make sense. Because I couldn't get updates by phone, I had to keep driving there in person. I was even told at one point, "Don't call, just come up and talk to me." Each time I showed up, I was given another date. Monday. Then Tuesday. Then Wednesday. None of those happened. Calls still weren't returned. The front desk repeatedly said I'd get a call back, I never did. Meanwhile I missed three VA appointments and had to reschedule jury duty because I didn't have my vehicle. By Thursday I was done waiting. I told them I was coming down. When I arrived, it was clear communication had broken down completely. At that point I contacted the police, not to cause problems, but to document that I was trying to retrieve my vehicle. The officer explained there wasn't much they could do beyond advising a civil standby when I picked the car up. I had also seen other reviews mentioning confrontations, so I wanted everything documented just in case. When I finally went to pick the car up on Friday, at first glance it looked fine through the window. Once I saw it up close at home and under the sun, there were lots of issues. The top had been installed incorrectly -- the gasket was flipped on both sides. There were areas where touch-up paint was used instead of proper finishing. Parts like the inside of the door handle were sanded but not repainted, leaving a rough texture where you constantly touch the car. The interior was also left very dirty. They had the vehicle for three weeks. Some people may ask why I didn't have them fix it. After waiting that long and dealing with the communication problems, I didn't have confidence the process would improve. The timeline kept slipping, and most of the time the car was just sitting there when I visited. My biggest issue here isn't just the quality -- it's the lack of communication, the owner lying about me saying things I didnt say and missed commitments. If phone calls were returned and timelines were realistic, this experience would have felt very different. Based on my experience, I would recommend looking into other body shops. If you check BBB and Google reviews, you'll see similar complaints about delays and communication. Cars seem to sit for long stretches, and the person doing the work often wasn't the one I originally spoke with. The reason im giving a 2 star instead of a 1, is because they actually painted it the color I wanted. That was my experience. The full footage is on youtube

I do not recommend going to shop. If you're someone that pays attention to every detail of your…read morecar. Long story short they install an aftermarket part on my car when I specifically wanted my car repaired to OEM specs. It was even more telling, after I price the OEM part based off how low the estimate price was. The aftermarket part was a lot smaller than the original. They did not reinstall my fender well clips. Instead that rolled my fender damaging the paint. The front facia has a lot of scratches as if it were dropped. Also noticed the ripped the facia clips on removal. As I mentioned long story short, this "$600"repair resulted in an extra $3500 in damage to my car. I highly recommend going to another shop. I've heard a lot of horror stories since dealing with this shop. I really wish I heard all of it before hand.

Absolutely the best around. Fixed my Jeep and my Camry. They are a busy shop so it may take a few…read moredays to get in but thats a small price to pay for the impeccable work they do. Thanks Ray, Jen, Ron and everyone else at your shop, you have my business forever.

Took longer than promised, left clear coat all over windshield, and car smelled of paint for weeks…read moreobviously not covered

After experiencing a steer tire blowout on our MotorCoach and wiping out a few components on the…read morefront drivers side along with some paint damage I knew I need to find a body shop that understood the complexities of the multiple colors and paint schemes used by the RV industry. I definitely didn't want to have this work done by the dealership after experiencing lengthy delays and weeks in the shop for the simplest repairs and service. My insurance company Progressive provided me with a quick response and evaluation and left it up to me to find the Body Shop of my choosing. After doing some research and making an appointment with Todd's Auto Body and after meeting Todd and Shelly I knew these guys were definitely the ones for the job. They are also RVer's so they understood I didn't want to leave my RV away from my home any longer than absolutely necessary. They ordered all the parts required to complete the work and met with the insurance adjuster prior to requesting I bring our MotorCoach to their shop for repairs- once everything was in place the work was completed in only a few days which is exactly what I was looking for. The quality of the paint and workmanship was nothing less than outstanding, Shelly is a great communicator and provided me with updates during the entire process starting from our first introduction and Todd is such a professional and master craftsman, the entire process exceeded my expectations and I'm so lucky I found them. This is a great local business and one you should consider if you find yourself in need of this type of work...

2017 Chrysler Pacifica with passenger door & sliding door damage. Repair was perfect! Perfect paint…read morematch for a 9 year old vehicle. Just Amazing job! Would certainly recommend! Price was very reasonable.

I cannot express how wonderful my experience always is with Caliber Collision. This time I dealt…read morewith Teri. She is remarkable to say the least! She explains exactly what services are going to take place in detail. She makes you feel 100% comfortable with the process of a whole. Her calm, kind, informative demeanor adds value to the Caliber Collision shop in Palm Coast. Teri called me regularly to give me updates throughout the process. I was treated with the utmost respect. I truly felt valued as a customer. Kirt is also wonderful as always! I have dealt with him each time I had to take my car to Caliber Collision and he also assured I will be well taken care of! Caliber Collision is the only body shop I trust! The experience and work performed is above and beyond any experience I have had with any body shop! The affordability is also exceptional compared to the work they do! They get repairs done in an extremely timely manner. There is also a lifetime warranty! In addition, when your vehicle is ready, they wash and detail it before returning it to you! Thank you as always for your exceptional service to Caliber Collision in Palm Coast and an extra should out to Teri for being such a pleasure to work with!

everyone was very knowledgeable the car was fixed very well.Jonathan was a very good advisor they…read morefinished the work in a reasonable time .when we picked it up Jonathan had to fix the code and everything was working very well after that the woman that. came from st Augustine helped out a lot too and the one that ran the front desk was a big help too

I was in an accident, a friend recommended Celico, it took them longer than they estimated. I only…read morehad a rental car for a week(through my insurance). When I got the car back the first time the paint did not match completely and I had to bring it back 2 more times. There are clear coat drips on my hood. The paint is coming off in two places and it has barely been a year. I am very dissatisfied, the company should treat an insurance repair the same as if I was paying out of pocket. Now I will have to take my car to another paint and body shop to get there horrible paint job repairs. I can't even wash my car, more paint comes off when I do.

Worse decision was taking my vehicle to this body shop! They kept it for weeks and kept saying they…read morehadn't gotten to it yet. We were told they were busy and really didn't need our business. Should have been my first clue because after leaving my vehicle outside and unprotected from rain, it's destroyed!!! I really don't see how they can have a five stars because I wouldn't give them one! In order to post this review I have to rate them so I choose one but they are not worth it!

Very professional automotive artist..very reasonable. Highly recommend!! Had our Miata repaired…read moreand painted after an accident.

From the owner: We are a small family owned local business just looking to do what we enjoy doing every day.read more

Josue, the owner, came to my home to quote my vehicle because at the time it was street legal (no…read morelights, mirrors, etc). He also came back to my home to pick it up and take it to the shop. I could not possibly be any happier. The work they did was absolutely phenomenal. They left nothing untouched, even the inside of the gas cap door and the tiny bars the windshield wipers work from are painted as though this was the color it came from the factory. The owner knew he was taking on a job someone else thoroughly screwed up beyond belief and he went above and beyond my wildest imagination. To go even further above and beyond, on my way home I stopped for gas, my battery died and he came out to jump me If anybody I know needs anything body wise done to their car, boat, bike, whatever I will recommend JCL over and over, again and again

Did an amazing job on my Honda fit. They vacuumed, air freshened, and washed my car. As for the…read morerepair it was done perfectly and I can't even tell there was dents or scratches on it. All the staff were friendly and efficient, my car was done in just two days!

They have what you need. Very good people. Product are of high quality not cheap immatations. They…read moreare helpful in finding what you nred.

Roger and his team did an awesome job on my 1972 vw beetle convertible. Not to many folks…read moreunderstand and can work on these cars.HONEST..Roger is never in a rush to talk to you...He aims to please.....Will have no issue for a revisit...Thank you Roger. for a great job and saving my knee from my garage floor. Matt. volksbugusa

I can't say enough good things about LBJ Collision. After a road rage incident left my black 2500…read moreAT4 with some serious body damage, I was sick over it. LBJ took all that stress off my shoulders from the moment I walked in. Their communication was clear, their timeline was honest, and the quality of their work is unreal. When I picked up my truck, it looked better than before the incident -- the paint match is flawless, the body lines are perfect, and you'd never know anything happened. They treated my truck with real care and treated me with real respect. Professional, meticulous, and genuinely good people. If you want your vehicle repaired the right way, this is the place. I'd trust them with my truck again in a heartbeat.

We highly recommend LBJ…read more Brandon and the team at LBJ are amazing. Professional and honest. Zero issues with my paint job. Then went above and beyond my expectations.

I've now used C.A.R.S Collision AutoBody Repair Service twice, and both experiences have been…read moreoutstanding. Most recently Timothy repaired damage on my mom's 2015 BMW Z4, including the passenger side rocker panel and front bumper area. The car came back looking absolutely brand new. The attention to detail, paint match, body lines, and finish quality were excellent. You honestly cannot tell the vehicle was ever damaged. Timothy clearly takes pride in his work and did the repair correctly instead of rushing through it. What impressed me even more was the professionalism. This was a mobile repair at the house, and right before he arrived a large tree removal crew showed up next door with lifts, equipment, noise, and workers all around the driveway area where he was supposed to work. Instead of complaining or getting flustered, he calmly worked through the distraction, stayed focused, and still completed the project on schedule with excellent results. My mom is 90 and still enjoys driving her BMW Z4, so let's just say it's good to have someone trustworthy like this in the Rolodex when life happens. Fair pricing, quality workmanship, convenience, and professionalism are getting harder to find these days. This was our second time using C.A.R.S., and I would absolutely recommend them to anyone needing bodywork or paint repair. Five stars well deserved.

This has absolutely nothing to do with race!! I took my car to a professional body shop and he used…read morea cleaner and Tim's black spray paint come off in the rag. He did it on factory paint and the rag was clean. Now I paI'd Tim $700.00 and the drivers door dent is still visible. No he's done too much damage already. Now I have to pay $1,800.00 to correct Tim's mess and get it done correctly. Actually if you check with your wanna be auto body repairman you'd see I called and texted him for 4-5 days. Still waiting for him to call me back!! Should I stop holding my breath?? You have my phone number.