AAA - Palomar

(11 reviews)

Everyone in this office offers personalized service on every phone call! These days, it is so nice…read moreto have a real person available at all times instead of bots or recordings with choices or being on hold for endless and unknown periods of time. When you call, they already have your information at hand without having to put you on hold to search for your records. In addition, someone ALWAYS calls you back asap with what you need. Very professional but still feels "hometown" which is rare these days. They take the stress out of insurance and are definitely on the side of their clients. Highly recommend!! Julie M.

Julia was great to work with. I called to acquire an insurance declaration. Julia had it to me in…read moreminutes. very professional, polite and efficient.

Worth Insurance Group of Lexington

We have been customers for years with Worth. They are a family run business and offer excellent…read morecustomer service. We refer them to our Real Estate clients. Their quotes are very reasonable.

Cambridge Insurance

Very Professional and friendly staff. They treat you like family, and meet your insurance needs…read more Agents go above and beyond to make sure you understand the.workings of the policy.

From the owner: Property and Casualty Insurance for Businesses, Nonprofits, and Homeownersread more

Brooke Whalen Insurance

4.5

Brooke is fantastic and has saved me, my business, my husband, and my entire family a ton of money…read more She is very easy to work with and is extremely responsive to any needs/issues I may have. As a small business owner myself I can truly say when you work with Brooke she treats you like family!

My oldest son was involved in a MVA in early April. This was my first experience with a car…read moreaccident in any way, shape or form. To be honest I wasn't sure what to expect. Surprisingly smooth sailing from beginning to end! Starting with opening a claim to hand delivery of settlement check. My agent Heather Lewis has stayed on top of any questions or concerns I've had and handled underwritten every step of the way. As far as the Material Damage adjuster Christy Jayne, well I cant say enough!! She is absolutely AWESOME!! She went above and beyond and quite frankly was a God send in a time of confusion. Both a 10 in my book!!

Shelter Insurance

Josh is a very caring individual and he goes out of his way to take care of his clients. I would…read morerecommend Josh and Shelter Insurance for anyone looking for a personalized insurance partner!

From the owner: As a local Agent, I do all I can to go the extra mile for my insured's. I am available for you…read morethroughout the day and the weekend, in the office or by cell phone. I am here to better the industry of insurance and to be by your side.

Kentucky Farm Bureau - Lexington

4.5

Great insurance company. I have used them for years. I…read morewill never go there again during rush hour. LOL They are located on the corner of Red Mile Road and Versailles Road and look like an ordinary little house. The traffic was so backed up and crazy there, I didn't think I was ever going to get in or out of there.

Our son is a student at U.K. We live out of state. His car was hit by a drunk driver and totaled…read more Thankfully our son was not in the car at the time. The man who hit our car had Kentucky Farm Bureau Insurance. They were amazing to work with- even long distance. Calls were returned right away, arrangements made quickly and checks mailed promptly. Everyone we talked to was most helpful and courteous. This situation could have been a total nightmare to manage out of state. It wasn't.They were great!

Allstate Insurance: Asa Pham

Everyone here goes out of their way to make sure all my questions are always answered. They…read moregenuinely care about my needs and are well informed. I have recommended them to all my friends and family!

These folks want you to be happy- they are friendly and always happy to help. I've recommended to…read morefamily and friends. Cover both my car and house, and they saved me money as well as giving great service.

Professional Insurance Plans

(3 reviews)

This is a really good insurance agency to work with. I've been with them for a few years and they…read morenever disappoint. Blaine is very helpful, easy to reach and quick in responding. Highly recommend them if you're tired of your current one.

Professional Plans has been an excellent source for us. We have used them on numerous occasions…read morefor out multitudes of insurance needs and they get things done quickly and for great prices. An excellent company with a personal touch.

Summit Insurance

My husband and I recently made the switch to Summit Insurance Group. Stephen Terrell was terrific…read moreto work with during the process, answering all of our questions and providing suggestions for our coverage. He was able to beat out every other company's rates on auto insurance by a considerable amount. Most other companies were $300-$600 more annually than his quote for the same or less coverage. In addition, he got us much better coverage on our home insurance with comparable or cheaper rates than other companies. We also have more peace of mind with the guaranteed replacement cost on the home and the rate lock on the auto insurance. We were quite tired of having to compare rates yearly on the auto insurance to make sure our rates remained fair. We would definitely recommend him to anyone searching for home or auto insurance!

From the owner: Securing Your Tomorrow, Today with Summit Insurance! At Summit Insurance Group, safeguarding your…read morefuture is our top priority, ensuring your legacy shines bright. With the right insurance coverage, peace of mind is guaranteed. We stand with our veterans and local community, offering tailored quotes across Kentucky, Maryland, Ohio, Tennessee, and West Virginia. Experience comprehensive protection wherever you are--we're fully licensed to write policies in five states. Trust Summit Insurance to keep you covered."

Ryan McCord - Kentucky Farm Bureau Insurance

3.0

Every time I have ever needed something, Ryan responds to me immediately and is able to quickly…read morehelp me out with anything I need. Absolutely the best in making sure I'm taken care of. He's also able to get me a much better deal compared to competitors.

first i would like to say if you value your money and value trust in your agent please do not do…read morebusiness with ryan mccord. ill share my experience i was hit by a drunk driver with no insurance. call ryan he tells me to file a claim using the app. i take pictures send him 1000 dollar deductible, a week later i get a call from ryan saying i got good news there giving u 600 dollars to fix your car. it didnt add up, the damage was way more than 600 dollars but i guess by sending pics through an app instead of having someone come and look at it its easy to make your own estimate. so i was confused about how i just gave him 1000 and he gives me a check for 600 dollars. im guessing he used the other 400 to go christmas shopping. ryan was awesome before i needed him for help, its hard to pay someone for 10 years to protect you and your family then when you actually need there protection they rip you off. any honest agent would have said listen the deductible is going to be more than the damage so just use the 1000 to pay for it. but no he happily takes the 1000 and writes me a check for 600. so now im trying to figure out to feed my family, have christmas and find a way to fix my car because he doesnt care if my car is unsafe to drive or not as long as he profits. im a single dad by the way. before all this i have recommended ryan mccord to lots of people because i thought he was an honest business man but the one and only time ive ever needed him he let me and my family down. ive called and called to see if they could just come out and look at it and he said. it got to the point he wouldnt answer my calls then blocked me. im paying this guys salary and he wouldnt even attempt to help me. but i guess he has a business to run and if he paid everyone what they was owed then he wouldnt be as profitable driving a nice car living in a nice home going to nice restaurants. i wouldnt want my worst enemy to do business with this guy because he is taking advantage of people at there most vunerable time. when they need him the most, so if you want an honest agent that will work for you this is not your guy. i promise. you think i would write this post if it didnt bother me that someone i basically trusted with mine and my familys life basically lied to my face on many occasions. im just glad me or my son wasnt injured i could only imagine how much we would have to go through if we had hospital bills. but im writing this to warn anyone that is looking for insurance or has already done business with. i would advise you go with geico,progressive,all state but not ryan mccord. he gets a percentage of the money he saves from not paying you. so you can always guarantee he is going to look out for himself and give you the least amount of money possible. how can you give them 1000 for a deductible and him only give you 600 to pay for damage. please please please do not use ryan mccord. and if you have and he has ripped you off please contact the local news, the better business bureau, an attorney and post and let people know about his ponzi scheme.

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