My wife has been going to Questcare in Melissa to see Dr Elizabeth Tu. Unfortunately ,Dr Tu…read moretransferred exclusively to your McKinney Office. Let me state very clearly that my wife is very pleased with Dr Tu and the subsequent comments have nothing to do with her fine skills and services, nor does this have any bearing on the quality of service at your Melissa clinic. Your McKinney office did bloodwork labs on Tuesday on April 29th. She also requested a referral to specialist. After leaving multiple messages, she has yet to receive any call backs whatsoever! There are no lab results or referrals in my portal after a week! I can understand not being able to answer a phone call, but someone should have returned her call within 24 hours. Your office practices at this location are pathetically incompetent and abysmal. How you are able to maintain a medical facility at this location incomprehensible. Sadly, my wife is going to seek a new primary care provider. She adores Dr Tu, but cannot continue with your McKinney clinic. Sincerely, Steve F Anna TX

Call and asked to squeeze my mom in for an appointment today, they said bring her at 10:45. Got her…read moreright in and then called for her an ambulance to take her to the ER. Thanks for getting her in and assessing the the treatment she really needed.

I made an appointment weeks ago for today at 1:45 p. During that phone call, I provided my medical…read morecoverage information. I received a call two hours before my appointment that they were not accepting any more new Medicare patients. I had just finished getting ready for the appointment. The process was mishandled. I am so disheartene.

I have been trying to get my medical records from this practice for almost a month now. I've faxed…read morerequests multiple times, spoke with several people over the phone, left Angela a message at the McKinney location directly, and messaged through the portal. I still can't get them. Guess I'll continue to try... I don't suggest this practice.

(This is a review on the front desk - the physician's assistant / provider I saw was fantastic!)read more

I have had absolutely the worst experience at this office. I would not recommend this place to…read moreanyone. Not only did the office bill my insurance wrong and claimed they couldn't correct it and gave me the run around. They then sent my bill to which I had already paid to collections because it was paid under the wrong invoice. This was due to the fact that they have thousands of invoices they explained to me at Texas Health Physician Group. Really?! I asked them why this was my problem and they said I should have called to verify if my payment went to the correct one. My response was that I only had one invoice. Again he said they had thousands of invoices! Stay far away from this place unless you want to be paying for someone else's bills.

I was excited for my upcoming appointment until I encountered extremely rude and unprofessional…read moreoffice staff via text messages. I was informed at 3:29pm the day before my appointment that my paperwork needed to be done by 5pm to be seen the next day for my appointment that's been scheduled for weeks. Of course I wasn't able to complete the paperwork by 5pm the day before my appointment due to work, picking up my child, and needing to get home at a decent time in traffic. If I was informed prior to the day before my appointment that I needed to fill out the paperwork by 5 pm then that would have been different. But whoever was texting me was rude, unprofessional, and disgusting. I confirmed that I was attending my appointment prior to 5pm and planned on doing my paperwork once I got home. I will be looking for care elsewhere.

I was looking for a new PCP and am thankful to have a wonderful care team. I felt seen and heard…read more That is very important to me when choosing a provider. The office ambiance is great from decor to music. It's calming because doctor visits can be nerve wracking. Dr. Cudjoe is thorough, makes sure you understand her explanations / plan of treatment, knowledgeable, proactive and has great bedside manner. I'm looking forward to getting my health back on track, maintaining it and trust that I am in good hands. Lynette was also awesome from beginning to end of visit. They both have wonderful personalities & I'm glad that I chose this practice to entrust with my care.

If you're looking for an arrogant asshole with zero compassion and absolutely no sense of a…read moredoctor-patient relationship, look no further, you've found him (Dr. Christopher Cefalu)! This was, without question, the most disrespectful and unpleasant doctor we have ever encountered. My husband came in to discuss an extremely personal and sensitive issue involving his reproductive organ. From the moment this so-called "doctor" walked into the room, his attitude was cold, dismissive, and arrogant. He completely ignored the medical history we carefully explained, jumped to conclusions that had already been addressed and ruled out, and spoke to us as if we were ignorant and he knew everything. On top of that, he appeared clueless about the terminology and details of my husband's prior diagnosis, which only reinforced how little attention he was actually paying. The entire interaction felt rushed, condescending, and disrespectful. No patient, especially one coming in with such a sensitive concern, should ever leave a medical appointment feeling belittled, dismissed, or embarrassed. This experience was unacceptable, and I would strongly advise others to look elsewhere.

I was able to make an appointment in just a few days due to an urgent referral from my PCP. The…read morestaff was uplifting, chatty, and polite. The way staff should be. Dr. Cefalu came in with a huge smile. Introduction to the patient right away (me). Gave his evaluation and sat until everything was addressed. 4 stars- why? I did do the pre-paperwork. Arrived at 3:06 when I was to check-in at 3:20. A total wait of close to 30 minutes for a 2 minute interaction. I am not complaining..... More or less plan time management. Busy man! Pictures I do not own, but I wanted to fill this review and page with color and info.

This is our experience:…read more Prescribed father meds for a sore on his foot that had instructions for putting in eyes My mother didn't get her cough prescription so had to call Dr and make another trip to pharmacy I was missing one of my prescriptions, again had to call and make another trip to pharmacy xray results require a visit to review Lab results require a visit to review Prescriptions sent to wrong pharmacy Prescription was to take 1/2 pill but we were given capsules not tablets No refills on any prescriptions -only 60 days then need another appointment Over an hour wait when we had appointments Asked for home care for father and was told we need to make another appointment which turned out to be a referral for physical therapy (Dr had just seen him already recently) Don't see all medications on portal Father saw her 7x in 4 months - initial exam, lab review, knee pain, 3 month follow up, lab review, back again for knee, then required a visit again for home health care referral Simple portal message would have been sufficient instead of all these appointments. I went in for a prescription and told Dr I don't want it prescribed for 1 month when new insurance kicked in. When I called a month later for prescription, was told I needed another appointment! On a side note, Dr was nice and treated my family good, but due to the many appointments and miscommunications with meds we decided to see another Dr.

Awesome people. Dr.bagdure listens and ask lots of question to get to the problem she is amazing…read moreand i definitely recommend her! Ashley and Amy are amazing they do a lot and are so sweet. Ashley always makes me smile and Amy always gives me an awesome goodbye and smile! Love them all!

Dr. Chartrand is kind, pragmatic and knowledgeable. He has an old fashioned country doctor charm…read morewith all the sensibilities of a forward thinking academic. He is wonderful with our son and always available in an emergency.

I am almost reluctant to write a wonderful review for selfish reasons- I don't want him to get so…read morebusy that he cannot see us! Truth is, he is a wonderful doctor. I was tired of going to the puppy-mill pediatric offices that treat you like cattle. When you drive up to his office, a positive precedence is set by the charming Victorian home, and not to mention his retro ambulance that he actually drives. When you have an appointment, he spends about 1/2hour with you. No high school drop outs that are now MA's. It is him, and his charming British nurse who equally cares. This office is fee-for-service; no insurance, but completely worth it. This doctor is one of the best that I have seen.

It took an hour to see the doc after my scheduled appt time, but they were at least playing cool…read moremusic and the room was clean. The doc gave me a fair assessment which made me feel that my visit wasn't a waste. My hub and I have both been patients with this practice since 2017.

I am not sure about the other doctors in the practice but Dr.Yamini Maddala is wonderful!!! Cannot…read moresay enough good things about her. After struggling for months to find a GI who would even see me, and have been sicker than I could ever imagine my life, I was blessed to be able to be referred to Dr. Maddala. Even during my first visit with her, she took me seriously. She is very knowledgeable, patient, kind, listens and allowed me to voice my concerns and considered them in my treatment plan. Upon our first meeting, she knew that I was in a lot of pain and sickness and immediately scheduled a colonoscopy and upper endoscopic at the same time within a couple weeks. She even found that I had other stomach pain issues that I was not even aware of and put me on the effective treatment plan to solve them. Soon after I had my upper endoscopy and colonoscopy, she waited till I was awake after the procedures and gave me all the information and pictures to show me what was wrong - Crohn's disease. Though my other issues we are still working on getting resolved and into remission - I have a pretty aggressive flare up of Crohn's disease apparently, I am finding that this is not a quick fix-I feel Dr Maddala is doing everything she can to help me.I feel extremely blessed to have her as my GI and feel like I am in good hands! Dr. Maddala and her staff are always willing to help me with my medications and concerns, always call me back within the day, always give me my blood work results promptly, and always take me seriously.

I came in to get bloodwork done two weeks ago , I was then told I need to schedule a follow up…read moreappointment for an annual ( which I also wanted to do in the first place ) I'm 20 for context, and just moved , so i'm trying to find a new doctor. It's my first time taking care of ALL the paperwork, appointments, checkups, etc. What I clearly didn't know , is that bloodwork and your annual visit should and will be done at the same time too , you know .. avoid having the come and pay for a completely separate visit. I came back in Today , to get this " annual " , and also wanted to voice a concern I was having . More context , I had felt a lump in my chest and wanted a "professional " to check , she comes back 3 minutes later to tell me that they will have to charge me an extra visit ( apparently NOT covered by my insurance) for her to check this lump . Almost walked out on me mid sentence trying to ask questions about this ridiculous extra charge , and when I stopped to tell her that I wont be doing that and will then be going somewhere else for a checkup , she continued to question my decision saying that "I need this exam " . I've never had someone attempt to peer pressure me into getting any type of medical exam before , and honestly by this time I just told her I wasn't sure I even wanted any type of exam from them today . These again are just small issues, and suspicious that built up over the visit, and it just keeps getting worse. Finally my no was heard and she left to tell the doctor I didn't want to add on this extra exam , and as stressed as I am about it i'm not going to keep going to a doctors office that care more about the money than my health. After she left to update the doctor once again, one of the receptionists entered the room and started questioning me about now not doing this annual . This are the things she then stated that were not communicated with me . 1. They didn't get everything tested I asked for the first time for my bloodwork( which they said would be done) and now they planned to get more bloodwork today . None of this was made aware to me , which is very important considering you need to fast before a bloodwork appointment. 2. She then told me " well things came up with your thriod and we need to check it again , and that " we needed to check my magnesium again", for some undisclosed reason. They will lie to you for the sake of money, and will give you fake health scares . How I know these were fake made up on the spot diagnosis's? My grandmother was a biology major, science teacher, and studied in med school , and yes I will ask for her knowledge about these things , because she will be able to truthfully with my best interests in mind, to tell me my results. My vitamin d and b12, b6 was low, but nothing unfixable. Also yes I take health incredibly seriously. This combined with her blocking my only exit , just made me want to leave immediately. I wasted time and gas, just for multiple people to attempt to gaslight get me into getting an overpriced groping . As i'm leaving , already aware of this $25 cancellation fee that posted up around the office 30+ times , the other receptionist tells me she will label my appointment as a cancellation. Yah, absolutely not, I wasn't seen by the provider, and it's not a canceled appointment due to me literally showing up. I try and explain how she never saw me , and that I really just didn't want this charged on my card, because I already extorted my monies worth of gas getting out there. I directly ask " If they will charge me a cancellation on this visit ( yes or no question) , which she then responds " well i'll tell her you were not seen but I will have to label it as a cancellation " ( neither yes or no) . Also I think my provider would know if she did or didn't see me . This offices lacks compassion , professionalism , safety, communication, and ethical integrity. Just another mediocre money hungry business that makes you feel as if your problems or health concerns are an inconvenience. I've actually never wrote a review or anything service industry wise cause i've been IN the trenches for a long time . I've had bad experiences with the medical industry before , and once again let me reiterate my health is not something i will ever risk. Everything about this office is a screaming red flag and scam , the people in the office do NOT care about your health and concerns , and your needs will NOT be meet . It took me unfortunately two visits to realize. AVOID AT ALL COSTS, i'm being so serious, if you are new into looking for good doctors office or physician DO NOT go here . I wish I'd known before the second trip out , but hopefully I can help someone looking though yelp .

I love a doctor who is approachable and is willing to take the time to explain everything from…read morediagnosis to treatment and sometime referrals when needed and Dr. SANGHVI along with her associate are just that. A true blessing to call them my DOCTORS. They care for their patients and it shows!