I use Camden Bank at the Plymouth, NH and Concord, NH locations. The merger with Northway was a…read morelittle clunky, but since then the service has been exceptional. Special shout out to Justina Smith in the Concord branch who went the extra mile helping me get a loan in what has to be record time.

My accounts at Northway Bank are shutting down as Northway Bank has merged with Camden. This is a…read morehorribly managed merger. I could download transactions, but the payees I set up? No, I had to go in and manually copy all the payees. By comparison, when my brokerage merged, I didn't have to manually do anything -- the financial data was all transferred over. Really irritating that I have to manually do this work for my bank account because I have not one, but three accounts. At the same time, my password manager program is shifting to upgraded version, and microsoft is shutting down skype, so I have 3 essential services changing at the same time. I saved the new Camden info into password manager, save didn't work so I tried calling Camden for help, The recorded line doesn't work clearly, and when I finally got customer service rep, she can't find account. Was on phone for 15 minutes, with line going in and out, and she finally finds account, then says she can't help me. I have to go into branch. Great! I expect financial services to have it together to have a phone line which works, as well as handle my $$ better than Camden is doing...

Years ago, this bank had some really friendly employees, but now the tellers and the manager are…read morequite rude. Received lots of eye rolls this morning when simply inquiring about a money order. Not the same friendly customer service I was used to. It's a shame.

Very good follow up and consistently attention to customers... Whether it be a return call or a…read morequote on a policy Paige always followed through in a timely fashion. Highly recommend

This has to be the worst insurance company I have ever dealt with. When we got the policy…read moreeverything was great. We had Randy as our agent and he seemed to be very knowledgeable. We were never notified that he retired and was no longer there. They called and said they had to raise my deductible on my roof or I would need to replace it. I asked if it was going to lower my premium they stated yes. After a month or so I called to see where my refund was and how much it lowered my premium and they responded that they could not change the policy while the policy was in effect. They stated the policy would change at renewal. Not long after that I received another call that they would be canceling our policy. I started shopping around found another company. Actually their premiums were $900 less then page. To this date I am still getting phone calls asking if I have replaced my roof. I really don't think they are competent enough to know what they're doing.

I just opened a new account and deposited a check from a major television studio, a completely…read morelegitimate source. The bank told me that part of the funds would be available on June 24 and the full amount by June 26. On the morning of June 24, a substantial portion showed as cleared and available. Based on that, I made two modest transactions: one debit card charge and one ATM withdrawal. Later that same day, the bank retroactively put the funds back on hold and pushed the full availability date to July 1. Now my account shows a negative balance for money they had already said was available and allowed me to spend. There was no warning or indication that this could happen. This was not a questionable or bounced check. It was a standard payment from a highly reputable company. Their communication was misleading, and the sudden change in available funds created unnecessary financial risk and confusion through no fault of my own. If this is how they handle basic deposits and customer trust, I cannot recommend banking here.

great attitude, when i went into the branch to set up a account they helped me, and guided me…read morethrough it with kindness.

As always Tony was super helpful! He helped me get the best rates when I bought my first home and…read morehe helped me get the best rates when I refinanced. Both times I checked several different lenders, Tony was always the best, lowest fees and most the most competitive rates. He and his team made it simple to fill out everything online and always walked me through any questions I had.

As a first-time home buyer I had a ton of questions. Tony answered them all! He walked my fiance…read moreand I through the entire process and made the whole thing seem easy. The weekly updates with important dates highlighted was hugely helpful even during the period where there was nothing for us to do. Thanks again Tony for helping us get the house of our dreams!

Extremly helpful made sure all my needs were met in a timely fashion very satisfied with the…read moreservices i recieved today

Researched a lot of banks and credit unions prior to moving to Maine and decided to go with TCFCU…read more Their customer service is excellent. Fees are non-existent or very low. The only issue I could see there being for some folks is the short lobby/drive-up hours; however, I do basically all of my banking online & on my phone/iPad so it's not a problem for me. Recommended to all.

I've going here for years and they have done a great job each and every year. Professional,…read morecomprehensive and timely service by a great group of people. Highly recommended.

I have been unable to reach "Dotty", who has done my taxes for the past decade. Where are these…read morepeople? The phone # on their business cards results only in the sound of a fax signal. I went here in person today to find one guy, (the owner's son, on his way out the door........ I dropped off some paperwork, but still wondering what happened to this unreachable business!!