In April I had a couple trees removed with assurance the area where the trees were removed would be cleaned up. As of today, nothing. Been on the phone with promises things would be done. I didn't need to be home for someone to get to my home. I'm very disappointed with the broken promises and not coming back. poor Workmanship for such a large company. read more

Very knowledgeable and trustworthy, which is a rarity nowadays. After interviewing 4 tree services, John was the only one who was spot on with the arborist's assessment. Perfect Cut will be handling all my tree removal and plantings for sure. read more

These guys are not to be trusted !!! Good thing I held back $2,500 for not completing the job. The took the fence down and ruined the driveway. I contacted them and gave them an extra $ 1000 to complete the job and there are still never came back. Do not, do not use them , if you are smart . read more

Perfect Cut Tree Service - This is the deal we reached with these crooks - Tree Services Near Me - Pomona, New York

Never trust to this company. the scheduled to do the work one year ago, rescheduled the work 4 or more times. they don't answer the phone Or even of they answer they are telling that they will call back in 2 hours but never call back. Very unresponsive. finally they could not do the work with the reason that their crane is broken. But when their representative Tony checked the work he told that no need the crane to cit falling branch. untrustable, unreliable company read more

Perfect Cut Tree Service - Check file to see estimation and date - Tree Services Near Me - Pomona, New York

Beyond disappointed.  They arrived before 11 AM when scheduled for 3 PM, had to rearrange my day to stay on-site while the work was done.   They started with cutting down a live unmarked tree (only dead trees were to come down & I had orange  spray paint on them.) I was standing in the yard for the half hour it took to set up the equipment in case there were any questions--when I heard the chainsaw start I walked around the truck to see the chainsaw sunk into the trunk of our favorite flowering tree--covered in seed pods from the recent flowering. Accidents happen, and while we were upset about the tree, how they handled it was the real issue. The foreman immediately chipped the tree----he didn't call the office and ask management to come handle the problem--only I did. Perfect Cut strung me along for months saying they filed an insurance claim for our tree but they never did and continually dodged our calls, wouldn't tell me who the insurer was when I asked--in case the insurer had been waiting for my reply when I hadn't heard from them after months. The damage was done in November, took until March to finally find the info to put in the insurance claim myself. Only after contacting Rockland County's  Consumer Protection office did I find out who the insurer was, and when I contacted the insurer, they had no claim for our tree yet.  I started the claim and Perfect Cut eventually admitted they cut the wrong tree and we were reimbursed for damages--but not without tons of stress and many months of hassle.  But they sure did cash my check for the job.   (Photo of the healthy tree in bloom the summer before it was chopped down.) read more

Perfect Cut Tree Service - The tree in bloom the summer before they came, and the stump left afterwards. :( - Tree Services Near Me - Pomona, New York

Excellent tree service. Cut down two big and tall trees and trimmed branches on another tree hanging over the house. Removed all wood including tree cut down by utility company! Nice trucks and fast, efficient workers! A+++ read more

I have been using them for over twenty years and they have never let me down. Great prices , honest and professional. A++

When a company gets it right 100%, I can't say enough good things. This was my experience with Perfect Cut! Professional, responsive, clean, courteous and BEST PRICE by far!! They go the extra mile and even help navigate insurance claims. I had an emergency situation and my stress level was through the roof. Thank you Perfect Cut for everything you did. read more

Don't waste your time. Booked an appointment 8/7/24 for 10/24/24 to have 2 trees taken down plus trimming of about 4-5 other trees. I was told no permit was needed unless it was more than 2 trees being removed. 10/23/24 I get a confirmation call and I was asked if I got a permit. I said per our discussion in August no permit was necessary. The unpleasant person on the phone said well as of 9/1/24 the town requires it. If that's the case whey wouldn't they call me well ahead of time so I can secure the necessary permit not the day before?? I said that's fine forget the 2 trees there's still plenty of work to be done and she said oh no I can't split the work. You just cost your business over $1,500. We've been loyal customers year after year but that just changed. read more

Great service and easy to contact. I would never use anyone else. Very reasonable and easy to do business with.

Perfect cut tree service has been my go to the last few years. The price is always very fair and the work is done as requested. i called late last night and got an actual person who gave me the best advice- Thanks Maryann- I am truly grateful for your help which also saved me money read more

We had a lot of dying / dead small trees and brush in our backyard, it was a significant amount of work. We needed to clear it out and level it so that we could utilize it for our kids' playground / install a new fence. John, the owner, came to our home to assess the property and give an estimate. He seemed to really know what he was doing and cared about his company -- we had priced out with other smaller outfits, and although more expensive, Perfect Cut felt the most promising and capable of handling the scope. John suggested instead of grinding the stumps, to pull the roots out altogether, for an even leveling job. I had questioned this method, as excavators have a tendency to uneven the yard where it rolls. He offered to provide soil / sod to level the yard and make it "ready for use" free of cost should we choose to go with him. He also "recommended" a fence company that he often worked with, instead of the company we had already selected. Unfortunately, that was the last time I spoke to John. I called his office shortly after to schedule the tree service. They scheduled for a week or two out and came in to cut all the trees. They cleared away most of the work. Then they never came back to finish the rest of the job (removing the stumps, as per contract). I called every day for weeks (seriously) to come in so we could be home when the work was taking place. John's office was incredibly terse and off putting from Day 1. They'd promise to speak to him, or they'd offer a "call back," none of which actually led to anything happening. After 2 months of this, I finally gained traction. They scheduled the excavator to come and pull out the roots of the trees the following week. And of course, no one showed. Then I called again, and again. Finally, another week later, they show up with the excavator, and left it to sink into our front yard for a few days before the workers showed up. The soil / sod work was initially forgotten about by their team, but my husband reminded them, and they brought it as they finished up work. The excavator, as I had initially suspected, left the yard uneven. The sod was cheap, and resulted in mostly weeds. My husband eventually had to buy quality seed, pull out all the weeds and clearing the brush that Perfect Cut did not (causing him to breakout in a rash), and re-do the yard work anyway. Needless to say, our yard is a mess after this, we still have to level and hope that the weeds disappear with the assistance of TrueGreen. One of the trees they recommended "half cutting" is now dying, with no way for us to reach the tall branches that are hanging off of the trunk. Thousands of dollars down the drain and we're still cleaning up their mess 2 months later. Do yourself a huge favor and just hire someone, ANYONE, else. read more

This is the second time I've used them to trim my trees in Saddle River, NJ. John, Gatto and team were professional, punctual, clean and efficient. Very reasonable cost too. Will be recommending them to all my friends and family in the area. read more

John and his team are incredible to work with. After a tree fell on our home - he was there quickly, put us immediately at ease, and had the team there to take care of everything. His prices are very competitive but nothing compares to his genuine care, concern and efficiency. Many thanks! read more

Never use this service!! Stay away!! I called back in October to have a tree cut down, they sent the owner out and we scheduled for January. I was not happy with waiting 3 months as we just had our roof repaired, which I told them. A day before our scheduled date in January, I receive a call saying the crew would be there between 10 and noon. The crew arrives only to say they can't do the job, they don't have the right equipment! The owner was the one to write the estimate - does he not know what he's doing?!?!?! After a very rude receptionist tells me she will talk to her manager, I find out to do the job with proper equipment, it will be several more weeks!!!!!! I already waited 3 months!!! Stay away from this company!!! read more

John, the owner of this awesome business, has "Star Wars" type equipment, is knowledgeable, professional and leaves the job in perfect condition! Howard and Eileen Leviton 20 Rolling Ridge Rd in New City (914) 645-4356 read more

This company was hired by my neighbor. They decided to use my yard as their dumping ground. They even removed my mailbox without even so much as knock on my door. When I asked the workers to remove the trees off of my property they told me they had no room! The manager came and said he would have it cleaned up within an hour. Didn't happen. I had to leave my house and when I came back the workers decided it was appropriate to yell and make gestures at me while I drove up my driveway. I have never come across a more disrespectful company than this one. read more

Perfect Cut Tree Service - Not my trees, yet they are all over my property. From the start of our property line to our driveway. - Tree Services Near Me - Pomona, New York

Had an appointment with these guys for over 6 months to cut several trees down today. They called to confirm the appointment several times yesterday, another time earlier this week stating they would be here between 8 and 9. This morning, I receive a call stating that "the guys are not showing up for work today" because it's raining. They can't tell me when they will come back since their calendar is booked up and yeah, sorry but that's how it goes sometimes. Not once did anyone mention anything about the weather. Not a single time. Even the day before the service. Oh and yeah, it's not raining as I write this. Do yourself a favor and take your business elsewhere. read more

Perfect Cut (Adrian) have worked for us for many years. Always did a nice job tree trimming. This year they put our Christmas lights up. I paid Perfect Cut in the fall for the install and take down of the Christmas lights. Today it is May 25th and our CHRISTMAS LIGHTS ARE STILL UP!!! I paid up front for Christmas lights up and down. I have phoned Perfect Cut 7 times without a return phone call. At this point, I do not trust Perfect Cut. Take care. read more

Used them in April 2018, it was such a wonderful experience that we're using them again this year. Wait times are long, but if you aren't in a rush then choosing them is a no-brainer. Of the four companies that came to give estimates, Perfect Cut was less by THOUSANDS of dollars. And John is a pleasure to work with. 5 stars. read more

Used this service to remove a large tree in my front lawn. Work exceeded my expectations. Fast, on time, and courteous. I will be using them again in the Spring. Highly recommend! - Frank read more

Extremely satisfied with the professionalism and attentive customer service shown by all in this company ! John is a true gentleman - interested in completing the job to the satisfaction of his customers.. His appointments are scheduled and as accurate as I have ever seen ! His prices are quite fair, particularly for the high quality of their work !! Thank you for a job ALWAYS well done!, Eileen read more

We've been waiting almost two years to have trees removed. One excuse after the next as to why they can't come out. Don't waste your time, you get what they pretend you're going to pay for. read more

John came to give the estimate, eventually we scheduled a date to do all the work. Lady at the office was kind and gave us a favorable date. Morning Crew came right on time to cut the trees down, evening crew came to grind the stumps and the next morning the tree logs were picked up. Very happy with the work that was done- fast and efficient. Highly recommend! read more

When I initially spoke to John, I knew I would do business with this company. He listened to my requests carefully, made suggestions when needed, and was very positive. The crew was ultra knowledgeable and confident. They work quickly,and clean. Thanks for a job well done. Thomas Noguera Congers NY. read more

After we waited several weeks, John finally came out to evaluate the property and make some recommendations. I asked him to send me an estimate so we could get on the calendar, since I knew his company was booked heavily with work. A week later, he hadn't sent the estimate, so I called the office. The receptionist assured me that the estimate would come that night. It did not. Several phone calls went unanswered. Just now when I called - a month after the initial evaluation - the receptionist said, "I don't know who you are" and put me on hold, which I shut off after fifteen minutes. I will never hire Perfect Cut Tree Service or recommend them to anyone. read more

I highly recommend Perfect Cut Tree Service! From start to finish they were professional, and they did a great job! John was awesome followed by a great crew in Tony, Walter and the rest of the workers. Tony was extremely knowledgeable and cared about the end result making sure our trees were effectively pruned but looking balanced as well. I will definitely hire them again for any future tree service we may need. read more

Had to get 6+ trees taken down in my yard. I shopped around and ended up going with Perfect Cut. Amazing experience from start to finish. Price was right, customer service was great, came on time and did more than expected. HIGHLY recommend! read more

Easy transaction and undercut competition during a very busy summer/fall. Other folks who gave us quotes told us the owner's a good guy and to go with him if he's giving us a good deal. Very satisfied with the service. read more

Very professional company. Owner came out and gave us an extremely fair estimate. The crew showed up on time , were done quickly and cleaned up after themselves. Trucks and equipment were clean and staff was helpful and friendly. We had tree stumps removed and are pleased with the outcome. Will use them for any other tree related projects in the future. read more

There is nothing else to say but very professional this entire process of removing a 85 foot , 200 plus year old oak tree from my house. Everything from the owner John coming to my house and agreeing that this oak tree which had a crack going down the middle needed to be cut down immediately and him calling me back the next day to scheduling the appointment for that Thursday( 2 days after he came to my property) he knew the immediacy that this matter and it needed to be done ASAP . When the workers arrived everything they did was extremely professional. From the cutting down of this tree, making sure my house and my neighbors house were left untouched, from cleaning up afterward, I can only say " well done" . My neighbors were so impressed they to plan to call John to see about getting their trees cut so they can put up a fence . Thank you. Mike & Rita Kukura read more

I would not use these guys. Horrible service. First supposed to come between 11-2 and they show up at 5:30. I had called several times and finally I got hold of someone. He mentioned the crew was on a big job and they got delayed. I told him I was waiting for them all day and noone even called to mention anything. I told him it's too late (after 4pm) so please cancel and reschedule. Which he agreed. A hour and half later the guys come to the house and said they were going to trim / remove the trees. I let them work but when I got home I found out that they didnt trim around the trees on my neighbor's side and didnt clean up fully. They mentioned they would have to come back to grind the stumps which they did 3 weeks later. The bill was 750 I told the woman in the office I would only pay 650 because of the above mentioned problems. She went off on me, calling me every name in the book...real ghetto behavior. It showed me completely how perfect cut operates ...one hand doesn't know what the other hand is doing and just real poor business practices. I would recommend using someone else. read more

HORRIBLE! You can not trust these guys. The crew chief did not listen to the directions of our landscaper and my wife and the cutter did a terrible job in trimming our magnolia tree. As a result, a formerly gorgeous tree looks butchered. Truly, they ruined a beautiful climbing tree that our kids enjoyed for years. It will never recover its former glory. If you love trees and blossoms, you can imagine the pain this has caused us. I would never, ever recommend this company to touch a leaf on anybody's property. But ... hey ... as a gesture of good will, they're not charging us for the work ! Wow, isn't that great!?! If I could sue them out of business, I would. read more

A huge oak tree fell in my backyard. Tony came for an estimate and was able to do the job the same day. Perfect cut did an amazing job working into nightfall. I highly recommend this company. Could not have asked for more. read more

Perfect Cut removed two huge trees beside our house in Nanuet. Both trees were dead and at significant risk of falling in high winds, and due to their location, required the assistance of a large crane. They arrived at the promised time and provided a reasonable and fair quote. Their crew then arrived at the promised time and worked quickly, professionally and safely to remove both trees. They also trimmed branches on a couple of other trees that were in danger of breaking. They cleaned up after they were done and removed any branches and sawdust. This was the second time we have used them and we would highly recommend them. Bad weather can wreak havoc to their schedule so I highly recommend you re-confirm appointments the morning before. read more

this company was the best! It's hard to get an appointment because they're so busy but they're well worth the wait. They do exactly what they say they will and they do it expertly. Everyone is a pleasure to deal with and their prices are very fair!!!! read more

John is great. The office is responsive and friendly. Free quotes are very fair and the guys work "clean", meaning they leave nothing behind. They do a great cleanup job and exactly the work requested. read more

John is always helpful in his suggestions and fair with pricing. This is the third time I have used them and still comfortable recommending them. read more

Our neighbor referred us to Perfect Cut after their wonderful experience with them - they did an equally great job at our home pruning large, mature oak trees. Their crew was great and worked with us onsite to cut only the branches we were looking to raise while still maintaining the beauty of the old trees. We had them come back a second time to cut some smaller trees for us and we were very pleased yet again! Thanks so much for another great experience, Perfect Cut! A++++++ read more

I recently had the pleasure of working with Perfect Cut Tree Service. Being a New City, NY homeowner for about 35 years, I have used various tree services. Perfect Cut is now my go-to site. By many margins I found Perfect Cut to be the best - friendliness, dependability, knowledge, job cleanup, quality of the job, and pricing. Recently I had a tree stump in a really hard to get to location, and it was completely removed including going far down into the dirt. Thank you to John, one of the nicest guys you'll meet, Paolo, and the staff. I strongly recommend Perfect Cut. read more