When I started searching for help with a 20-year-old HVAC system with outdoor AC unit…read morenon-functional for 2 years, everyone else immediately said "replace". Glenn (owner) was the only one who took time in his replies to help me check a few things to verify that it was not a simple fix. That impressed me. We decided to replace the system, it was obsolete and had multiple serious issues. Glenn helped us choose the perfect system, and at the busiest time of the year, managed to fit us into the schedule. Efraín did a beautiful installation inside and out, with custom sheet metal work to make a perfect fit. The system is fantastic and the price was unbeatable. They'll even show me how to do the annual maintenance myself, instead of trying to sign me up to a service that I won't need. That's integrity. Efraín is the lead technician, has 21 years experience, and is a perfectionist. That is evident in his attention to detail and refusal to give up if there is still an unresolved issue. This house had a long-standing issue with modified drains and plumbing vents that had defied diagnosis, but Efraín would not give up. He solved the mystery that no one else had, finding a vent that had been mistakenly cut and capped long ago. Jake is a young technician learning from the master, and he is very hard working and thorough. They reconstructed that vent and restored the function of those drains. They did a magnificent job and left the house feeling renewed and loved. All the while, I was asking questions about anything and everything, and Efraín did not mind answering them and helping me learn how to care for things going forward. I do love this house and it matters to me who works on it and the energy they bring. Glenn, Efraín and Jake brought a degree of care, compassion, and expertise that gave me tremendous peace of mind. They will be my first call for any and all plumbing or HVAC needs.

We had a water leak on our well pressure tank. We called several places and few returned responses…read morefrom their online request forms. We decided to stay local. PHC was very responsive and called back a couple hours after I called. I called Friday morning Glen called back Friday afternoon. He stopped by Monday morning and looked at our system. He gave me a quote and said it could be done this afternoon. They even cleaned up some bad work from the original install. Great service. Very helpful and informative. They guys answered all my questions. We are very happy with their work!

Austin Coon did a great job evaluating and making necessary repairs and maintenance on our HVAC…read moresystem. Very knowledgeable, efficient and courteous service. So nice to find a company that services the Socorro area whose pricing is very reasonable. Highly recommend!

As I have just started a company with my husband that is in competition with someone such as…read moreAustin, with MGP Mechanical, ( the gentleman who just served me, and my husbands seasonal change over for the swamp cooler) It would probably not benefit me to tell you that I received great service, but I am not a liar and I will tell you just that, I got great service, because I did. And the power of yelp is that we speak the truth about the places we go, taking away the power from the businesses that choose to mistreat customers or rob them under the reasoning of it's the only choice of businesss in that industry in that area so they take advantage and hike prices as some of the larger companies have down in the last year and a half here. I also hate to hear when people are stuck, hiring, uninsured, untrained people or for lack of their being other safe, trained, and available technicians that are not charging too much for the average retiree)., I can tell you that Austin, (the Technician and possible owner of this company?)is polite, friendly, funny, fast, it his whole back into the work , you could hear, and comes off non- threatening and knew exactly what he needed to do, went straight to it after talking to me about itand didn't ask or bother for a thing. I feel good about telling you quality experience I got from this company MGP Mechanical because I believe if there is no room for growth in this town, economy enough for a compliment or two to be circulating for even your competition,, we have real problems . Also, I believe it helps our economy when we support up-and-coming businesses of hard-working people such as Austin's business, ours business, and all other hard-working people putting the effort in to do the jobs that a large percentage of this town can't do any more for themselves due to physical restraints. Austin is obviously very nice looking young man, with actual manners, sweet to animals , kind hearted ( somehow I can tell you that due to our conversation on doggy's, reveals a lot about someone, efficient and polite. And I'm pretty sure if you are one of those elderly that have a low amount you're able to budget every month to for fixes in your house, it's gonna be a company like MGP Mechanical or ours that's gonna be the one to help you because we will help you in spite of your financial issues and work out contracted payment plans to make sure our neighbors basic needs are met. It's not always easy to see when someone has moral integrity worth getting to know them , and Austin was one of those gentleman making the service call workers around here look good. I believe with this gentlemen, you'll only see him continue to succeed and grow with this new company of his. As long as the community is connected enough to all have a little bit of Internet access and can continue to spread good news about the good workers, people like Austin will benefit this town, just as Austin will benefit from it. Work that was done: We received what they referred to as a "changeover "from him as he was who my rental property owner hired. Although he is our competition, I would recommend him in a heartbeat as he did the service as well and my husband used to do the exact process for work and got to witness. He said he did it well too. I hope to see his business grow along with ours and others like it. Good people are out there, and MGP mechanical with Austin at the helm is one of them as far as I have seen today. Thank you for your service today, Austin I hope you have a wonderful night and I hope your business continues to grow and people continue to support you and your business and business skills continue to grow as much as you have a goal for it! Thanks again!

Exceptional work and customer service! My heater went off completely in the middle of the night…read moreentering into a weekend, so my house pretty much had no heat over the night. It was 42 degree at night and even my dogs who rarely complained kept shaking to keep themselves warm and we all cozied up with huge blankets in the bed..because the temperature dropped so low. In a meantime, I reached out to BakerHouse Service late Friday night letting them know about the issue that my minisplits had. To be honest, I wasn't expecting to get anything fixed by Monday since it was already weekends...but I was really surprised that the following Saturday morning Danial did reach out to me and let me know he could actually stop by on Saturday! I was very grateful that Danial and team was able to diagnose the issues with my minisplits quick! Not only that, they were able to remedy the issue on the spot within that visit,..so I was really thankful the heat was back in the house in no time! What I appreciated was Danial's knowledge about HVAC system. He did seem to know how to approach solving HVAC issues methodothically...and even I learned a few smaller things about my minisplit system from just his visit. If I had any issues with HVAC system, I would certainly recommend and use his services again. They are highly responsive, knowledgeable and trustworthy and are priced reasonably. Thank you for saving me from the heater issue once again! Really appreciated and super grateful for your help.

BakerHouse Service Co…read more We contacted Daniel at BakerHouse Service Co for A/C servicing Jan 21, and Daniel scheduled us for next day, Feb 22. We have been here 6 years and the house is 18 years. We've never had our A/C, furnaces, and fireplaces checked so we were doing preventative maintenance and ensuring our systems are not producing carbon monoxide. Daniel got on our roof and checked both A/C units. We had a broken switch, broken contact, and 3 capacitors that were below spec. Replaced with new parts and both units working properly. We also requested to check both of our furnaces. No carbon monoxide and again capacitors below spec, replaced and both units working properly. Daniel checked both gas fireplaces, no carbon monoxide and he showed us on how to turn them both on. Lastly Daniel drained our water heater. We are very pleased with Daniel's work. We are greatly relieved that our major HVAC systems, fireplaces, and water heater are all working great and we are grateful we now have an honest and very capable HVAC systems contractor we can rely on. Regardless of the season we are prepared. Thank you, Cynthia & Bob

I use Motherroad for every plumbing and HVAC question ive had since Ive owned a home. Honest work,…read morefair pricing, and impeccable customer service really tie everything together. Easy to book, punctual technicians, no wild time window of 8 hours to sit around and wait. These guys take care of their clients I forgot to mention that they take rigorous documentation of the work they did, as well as doing the job right. No shortcuts ever seen, they give honest assessments of certain situations as well. Highly recommend

Don't even bother calling for an estimate. They will not send you one back. I have called 4 times…read more Waiting almost 4 weeks to hear back. I keep getting excuses. Customer service sucks. ZERO stars Mike S Rio Rancho

Our digital thermostat stopped communicating with the main unit, so we were basically without any…read moreAC this morning - going into a HOT day and weekend. Brian picked up right away when I called, and he worked to find time to fit us into his busy schedule today. Brian quickly found the issue, and walked me through exactly what happened and what was needed to ensure our AC works well going forward. Brian was very professional, and it was obvious that his focus is delivering quality service at an economical price point. He takes pride in his work and reputation. I will definitely be recommending Brian to any friends and neighbors that ever need HVAC or plumbing.

Fixed my water heater and my ac wiring in under an hour. He came same day and was polite and talked…read moreme through everything he did in care I needed to do it again.

We needed to upgrade our entire HVAC system due to rising energy costs. We had a furnace on propane…read moreand the cost to use it is almost prohibitive.The hubby is a professional commercial HVAC control's technician and did a lot of research and contacted Harter Electric. They came out for for a quote and check what we needed. When the consult and quote was done, within 2 days we were scheduled and installation began. The crew was professional and quick with the work. Now, we have a system that is so much more comfortable and keeps all rooms at a constant temperature. Five rooms, 5 room systems and 2 outside units with all electrical and ductwork was done in 1 1/2 days. The cool part of the system is it's controlled by remote, and there's one in each room, but if one is lost, they work on the rest, Awesome thing about this system, each room can be set to heat, cool and automatic control. You set the temp you want (all function controlled by remote control) and how powerful you want the fan, you can set it to sweep back and forth etc... One thing I do want to say that I was able to dictate the placement of the unit in our bedroom. Although it may have been easier for the crew to place the unit a wall closer to the outside unit, I requested another wall so I did not have to move family pictures and special things. The owner told me, that I had to live with it, so they would do what I wanted. I'm disabled and having thing's comfortable isn't always easy. The cost of this system is worth every penny. The speed of process from time of initial contact to completion was about a week. Thanks to the crew who came out and made our home more comfortable. We got it just in time for a really cold, snowy and windy storm and all the rooms were so comfy. They are a professional, knowledgeable, and polite crew.

Installation of a 240v PV outlet. The tech arrived early…read moreafter calling to notify me. He was fast and had it wired and new breaker installed in an hour. Cleaned up the area after. Pleasant guy to work with. They charged only 20% of the outrageous quotes!

Donner plumbing installed a new furnace and air conditioning unit for me. I couldn't be happier…read more My home is a perfect temperature all year around. Their clean up was great too!

I received a referral that this was a highly recommended plumbing company who could handle a…read moreturnkey job to cut into a bathroom wall and repair/replace whatever part(s) were leaking into the adjoining bedroom. As you can imagine this is a pretty scary situation because until the wall is opened you don't know what's on the other side and more importantly how much it's going to cost to correct the problem. I am so glad that I heeded the referral because we couldn't be happier with the quality of the service and the cost. Huge kudos to Donner and in particular the plumber who they sent, Anthony S. He was absolutely amazing. He was kind, friendly, professional, knowledgeable, extremely polite and outstanding at his craft. He showed up on time, explained every step of the process, and cleaned up the area where he worked when he finished the repair. Thank you so much Anthony S and Donner Plumbing!

fixed my heater and had great customer service. came during emergency hours after thanksgiving.read more

This is the second time we've used Air Care for our heating/air conditioning needs. They installed…read moremini-splits in our house and we are extremely happy with the product, the price, and the service!! The technicians were courteous and efficient and always cleaned up at the end of the day, They showed up when scheduled and did an excellent job on the installation. Scott and Kayla and the rest of the crew's integrity, something that is all too rare these day's, earned our trust and admiration. They are our go-to for any future HVAC issues - I highly recommend them!!