It seems like many of the positive reviews for this place may be from people who simply let their…read moreinsurance handle everything and did not have to deal with the communication process directly. Based on my experience, I would strongly recommend doing more research on other review sites before trusting the overall rating. Their rating on Yelp is much lower, around 1.8 stars, which makes the higher rating elsewhere feel misleading. I contacted them multiple times trying to get an estimated price and understand the process. I was told to send my VIN to a phone number, which I did. I also sent pictures of the damage and videos so they could see the condition of the vehicle. After sending everything they asked for, I never received a proper response. I had to call again, and the next person who answered seemed confused and had no idea what I was talking about. It felt like my situation was brushed off, and there was little to no communication between the staff. I originally called on Thursday and Friday, but because of their attitude and poor communication, I decided to check with a different body shop first. That is why I waited until Wednesday before moving forward. In the end, I still decided to go with them, which turned out to be a terrible decision. Eventually, I was told to tow the vehicle in, so I did. Even after that, I still had to keep calling to figure out what was going on because they were not clearly communicating with me. Throughout the process, I felt like I was being spoken to in a condescending and disrespectful tone, as if I did not understand anything about the situation. I was especially patient with Chris, but the way the situation was handled was very frustrating. He made it seem like the car not starting was a major issue, when the only reason it would not start was because the battery was dead. A dead battery can usually be handled by jumping the car or using temporary power to scan the codes with a code reader, especially for basic inspection purposes. What bothered me even more is that it did not seem like they went through the proper process to inspect the car before giving me an estimate. Chris stated that he did not start the car or check the codes, yet the estimate and comments were being made as if they had fully evaluated the vehicle. In my opinion, that feels like a rushed and careless way to handle the situation. If you are going to give an estimate, especially after I sent the VIN, photos, videos, and paid to tow the vehicle in, then the vehicle should actually be checked properly instead of making assumptions or giving a half-done estimate. What made the experience even worse was that I was the customer who had every reason to be frustrated, but somehow Chris was the one acting frustrated with me. Instead of being understanding or professional, Chris acted annoyed and impatient, as if I was the inconvenience. Later, while I was still trying to get an estimated price, Chris became angry and complained that the car did not start because of the dead battery and had "too many custom parts." That was not accurate. The vehicle is almost all factory parts, other than the bumper and fog lights. At that point, he decided the vehicle was too much for them to handle. I had to then tow the vehicle to a different body shop to get it checked out, and the other shop told me the damages were extremely minor. That made this experience feel even worse because this shop made the situation seem much more complicated/expensive than it actually was. Because of this, I wasted over $85 getting the car towed there, only to deal with condescending attitudes and unprofessional behavior. Losing patience with a customer multiple times is not acceptable, especially from someone working at the front and representing the business. During the entire process, I kept trying to communicate and ask what they needed and what I should do, but the tone I received made it clear that my calls were being treated as an annoyance. In my opinion, this was extremely unprofessional, rude, and made me feel uncomfortable.

They were rude. Kept laughing and made fun of me. Terrible service. Wasted my time. Don't ever come…read morehere.

Everything from start to finish went amazing! Such great work & very quick. They also kept me…read moreupdated on the whole process & made it feel more personal than just a business endeavor. I'll definitely be bringing my car here for future repairs!

All I can say is WOW! Contacted Quality collision repair regarding a repair for a damaged door due…read moreto a wreck. Phil was as my daughter says was "amazing"! Words can not describe how professional Phil was regarding our situation. He was prompt, professional, and kept us informed. Work performed by Phil and his team were spot on! I know the people who live in Manhattan, KS are the nicest, but Phil took it to a whole another level! Best experience I've ever had with an automobile specialist! John in KC

I went in to get a quote for a dent being popped out. The first body shop I went to quoted me for…read more11 hours of service. When I got there they looked at it and were able to fix it on the spot with less than five minutes of work. Great company!

From the owner: Customer satisfaction is something we strive for and we do excellent work! We have a great team of…read moreexperts working for us that have pride in every repair they do. Our business stands out from our competitors because we guarantee our work for as long as the customer owns the vehicle at no additional cost. Customer's love our lifetime guarantee, our excellent body work and also our outstanding customer service.

DRIVERS BEWARE!! As…read moremuch as I hate to blast a small business on Facebook, Schroll's Body and Paint has gone out of its way to prompt this post. Background: two years ago I had a repair done in which Schrolls repaired this fender flare - including the messed up/mismatched paint. Fast forward two years, and I am back for another repair to the same side. When the repairs were complete (the second picture) this is what they gave back to me as "repaired." When I complained, Chance (the owner) told me that I could pay out of pocket or get a supplemental claim and they would fix it. When I followed up to get this OBVIOUS problem corrected, they refused to do the work. Yesterday, I recieved this message from the shop: "After reviewing the photos we took of your Jeep in February, we have decided to return the check to XXXXXX since it clearly did not match before we did repairs in early April. We are not interested in doing anymore repairs to your vehicle. You can talk to your insurance about sending the check to a different body shop. Thank you, Ashley Cottrell" This company is always free to refuse service to anyone, but they are not allowed to do shoddy work, promise to make it right for more money, and then refuse the work AFTER ackowledging the problem needing repair. __________________________________________________ Summary: - the Jeep color is standard 1990 jeep metallic khaki (Chrysler paint code PJ5/HJ5) and should have been easily matchable - Schrolls did the work that resulted in the mismatched paint the first time. - Schrolls replaced the molding with an aftermarket molding that does not match up with the original by 1/4 of an inch AND it is improperly mounted/mated to the step molding. - Schrolls failed to blend the right wheel molding with the step molding - Schrolls committed to completing/fixing the work upon completion of a supplemental claim. - Schrolls refuses to correct their substandard work after accepting payment for that substandard work. Regardless, all anyone really needs to know is that the owners of Schrolls Body and Paint ALLOWED/APPROVED this work out of their shop AND defended their use of ill-fitting aftermarket parts, misaligned molding, and mismatched paint - AND THEN refused to fix their shoddy work WHILE keeping the insurance payment. Caveat emptor

I had my 2016 pickup towed to Schroll Body and Paint. From the get go; Chance was very easy to get…read morealong with, and he told me exactly what to expect and how long to expect before the pickup was done. I would never wish anyone to need a body shop; however, if you do need a body shop; I strongly recommend Schroll Body and Paint. My pickup actually looks better today than it did before my accident. Myron.

After some minor paint damage happened to my car, I took it to Dacus for an estimate. They…read moreperformed the estimate and sent it to me, and then I provided it to my insurance company - all good so far. After insurance processed it, we received a check for $500 less than what the claim had been. I called the insurance company to ask why this was, and they said that Dacus had agreed to do the work for the lower price, so with my deductible and the check they had sent I would be good to go. I called Dacus to schedule to work, however they surprised me: They said they didn't care what they had agreed to with the insurance company, they would be charging me the full price on the original estimate, and probably more, and I would just have to eat what insurance didn't cover. Thankfully, I called my insurance and was able that check voided (it was addressed to the body shop), and found another body shop that agreed to do the work at the price that Dacus had agreed to do it for before they tried to make me pay the original estimate price out of pocket. The insurance company had the documentation that Dacus had agreed to do the work for that lower price, email trail and everything, so Dacus apparently thought they would just agree to the lower price and then get some extra money on top out of me. No thanks.

The whole front side of my car was smashed in after a hitting a deer and now it looks like a new…read morecar. The people there are friendly and helpful and are willing to work with you to get you what you want/need. I would definitely go there again but hopefully I will not have to. Thanks.

This place is the best in town. I was traveling and my bumper came loose. I was in a panic. I…read morecalled them and they told me to come in. The owner of the business fixed my problem asap. He told me I was not safe continuing on my road trip. Thank God I found him. I must say the best service ever

midwest auto collision (brian's paint shop) salina reviews…read more AI Mode All Forums Short videos Shopping Maps Images Videos Web News Books Flights Finance Search tools Feedback Midwest Auto Collision (Brian's Paint Shop) 4.6(102) Auto body shop in Salina, Kansas ‧ Closed Thumbnail Image 17+ Overview Reviews Services Photos About Reviews from the web 5/5Facebook · 2 votes Google review summary 4.6 (102) Reviews All price12 job7 bumper5 truck4 +6 Sort by Most relevant Newest Highest Lowest Freedom USA Local Guide·6 reviews They did an excellent job fixing my car that had been hit by a big SUV that took off from the accident ! So big dent and several broken parts under the hood ! Headlight, rim and front side of my car were damaged ! They made my car look as ... More Michelle Cooper 1 review a week ago New My driver side van window got stuck down as I was going through a drive thru. It was a frigid winter day with an even colder weekend approaching. We had several plans for the upcoming weekend and I was panicking about the window and ... More Courtney Austin 1 review 4 months ago Did a great job on my daughters car. She scraped it on the garage and they were able to buff the scratches out and made it look new. They also notices the headlights needed buffed and made them look new as well. Very happy with the work! Would use them again! Joel Beckner 2 reviews·2 photos 2 years ago Our family van was hit by a deer recently. We took the van to Brian's and they did a great job! The bodywork looks better than before we even hit the deer. The staff was extremely friendly and helpful! They kept us up to date on when our ... More Photo 1 in review by Joel Beckner Photo 2 in review by Joel Beckner midwestauto.org https://midwestauto.org Midwest Auto Collision Give us a call for your free quote today! 785-825-9054. Midwest Auto Collision. 421 North Chicago Street, Salina, Kansas 67401, United States ... Facebook · Midwest Auto Collision 60+ followers Midwest Auto Collision Midwest Auto Collision, Salina, Kansas. 49 likes. Auto Body & Semi Repair/Paint | Bedliners | Truck Toppers | Complete Frame Repair. 5.0(2) People also search for Carwise.com https://www.carwise.com Midwest Auto Collision, Inc. in Salina, KS, 67401 If your vehicle needs auto body repair, check out Midwest Auto Collision, Inc. with real ratings and reviews in Salina, KS, 67401. Missing: (brian's | Show results with: (brian's MapQuest https://www.mapquest.com Midwest Auto Collision, 421 N Chicago St, Salina, KS 67401, US Went to this shop to have window guards installed. New owner was so friendly. Quick turnaround. Overall pleasant experience. Read more on Yelp. 4.5(8) MapQuest https://www.mapquest.com Brians Paintshop, 421 N Chicago St, Salina, KS 67401, US "Michelle & JR were very helpful & knowledgable. My husband & I have had bad experiences with other car dealerships in the past with the salesman making us feel ... Carwise.com https://www.carwise.com Best Auto Body Shops near Salina, KS Midwest Auto Collision, Inc. ... "Moderately clean. There were boot tracks on the driver's floor mat and door sill that were not there before. Easily cleaned off, ... Missing: (brian's | Show results with: (brian's AutoBody-Review.com https://www.autobody-review.com Reviews, Brian's Paint Shop - Salina KS 0 Verified Reviews for Brian's Paint Shop 421 N Chicago St Salina KS 67401. Finding the right body shop is no accident with AutoBody-Review.com! Missing: midwest collision Waze https://www.waze.com Driving directions to Midwest Auto Collision (Brian's Paint Shop) ... Realtime driving directions to Midwest Auto Collision (Brian's Paint Shop), 421 N Chicago St, Salina, based on live traffic updates and road conditions ... Missing: reviews | Show results with: reviews Farm Bureau Financial Services https://www.fbfs.com Preferred Auto Repair Shops (PARS) Program Farm Bureau's Preferred Auto Repair Shops (PARS) program makes it easy to choose where to get your vehicle serviced. Results are personalized - Try without personalization Salina, Kansas - From your device Update location Dark theme: on Help Feedback Privacy Terms Freedom USA Local Guide·6 reviews Report review 12 minutes ago New They did an excellent job fixing my car that had been hit by a big SUV that took off from the accident ! So big dent and several broken parts under the hood ! Headlight, rim and front side of my car were damaged ! They made my car look as if the accident never happened ! Matched the paint perfectly ! Did all communicating with my insurance company and rental car place, kept me updated on the repairs ! They did an excellent job more than 5 stars from me ! Thanks guys K Goodwin

This body shop is a home town business that does the job right the first time with pride. The…read moreprices are competitive but the work and customer service you receive are worth far more than what he charges. He keeps you informed every step of the way and gives you options. You are never in the dark with this business.

I came to 5Creek with a true concern regarding my tacoma. The atmosphere is warm and welcoming, The…read moreservice was excellent. I think Clay Center is fortunate to have this business in their town. I have zero concerns or complaints. and Trust me I am huge on service. Try them I am confident you will not be disappointed. I will cont service in the future with this place. It was really nice to feel that I was a valued customer. They are a customer oriented business

From the owner: Complete automotive repairs, service and tires. Engine and transmission replacement, ASE…read moreCertified Mechanics