I went in to get a quote for a dent being popped out. The first body shop I went to quoted me for…read more11 hours of service. When I got there they looked at it and were able to fix it on the spot with less than five minutes of work. Great company!

From the owner: Customer satisfaction is something we strive for and we do excellent work! We have a great team of…read moreexperts working for us that have pride in every repair they do. Our business stands out from our competitors because we guarantee our work for as long as the customer owns the vehicle at no additional cost. Customer's love our lifetime guarantee, our excellent body work and also our outstanding customer service.

It seems like many of the positive reviews for this place may be from people who simply let their…read moreinsurance handle everything and did not have to deal with the communication process directly. Based on my experience, I would strongly recommend doing more research on other review sites before trusting the overall rating. Their rating on Yelp is much lower, around 1.8 stars, which makes the higher rating elsewhere feel misleading. I contacted them multiple times trying to get an estimated price and understand the process. I was told to send my VIN to a phone number, which I did. I also sent pictures of the damage and videos so they could see the condition of the vehicle. After sending everything they asked for, I never received a proper response. I had to call again, and the next person who answered seemed confused and had no idea what I was talking about. It felt like my situation was brushed off, and there was little to no communication between the staff. I originally called on Thursday and Friday, but because of their attitude and poor communication, I decided to check with a different body shop first. That is why I waited until Wednesday before moving forward. In the end, I still decided to go with them, which turned out to be a terrible decision. Eventually, I was told to tow the vehicle in, so I did. Even after that, I still had to keep calling to figure out what was going on because they were not clearly communicating with me. Throughout the process, I felt like I was being spoken to in a condescending and disrespectful tone, as if I did not understand anything about the situation. I was especially patient with Chris, but the way the situation was handled was very frustrating. He made it seem like the car not starting was a major issue, when the only reason it would not start was because the battery was dead. A dead battery can usually be handled by jumping the car or using temporary power to scan the codes with a code reader, especially for basic inspection purposes. What bothered me even more is that it did not seem like they went through the proper process to inspect the car before giving me an estimate. Chris stated that he did not start the car or check the codes, yet the estimate and comments were being made as if they had fully evaluated the vehicle. In my opinion, that feels like a rushed and careless way to handle the situation. If you are going to give an estimate, especially after I sent the VIN, photos, videos, and paid to tow the vehicle in, then the vehicle should actually be checked properly instead of making assumptions or giving a half-done estimate. What made the experience even worse was that I was the customer who had every reason to be frustrated, but somehow Chris was the one acting frustrated with me. Instead of being understanding or professional, Chris acted annoyed and impatient, as if I was the inconvenience. Later, while I was still trying to get an estimated price, Chris became angry and complained that the car did not start because of the dead battery and had "too many custom parts." That was not accurate. The vehicle is almost all factory parts, other than the bumper and fog lights. At that point, he decided the vehicle was too much for them to handle. I had to then tow the vehicle to a different body shop to get it checked out, and the other shop told me the damages were extremely minor. That made this experience feel even worse because this shop made the situation seem much more complicated/expensive than it actually was. Because of this, I wasted over $85 getting the car towed there, only to deal with condescending attitudes and unprofessional behavior. Losing patience with a customer multiple times is not acceptable, especially from someone working at the front and representing the business. During the entire process, I kept trying to communicate and ask what they needed and what I should do, but the tone I received made it clear that my calls were being treated as an annoyance. In my opinion, this was extremely unprofessional, rude, and made me feel uncomfortable.

They were rude. Kept laughing and made fun of me. Terrible service. Wasted my time. Don't ever come…read morehere.

These guys do great work!!! They had my truck done when they said they would, MR Miller well be…read moredoing all of my body work from now on,,,SCOTT K

Just move to Fort Riley and was looking for place to fix my vehicles rear hatch door and bumper…read more They fix it in no time like in 5 days great communication thru text message great quality and it was done before the day they told me

Took my vehicle in for some front end collision work. The repair took a couple weeks. Upon picking…read moreup my vehicle I observed a message on my dash indicating low tire pressure. I started inspecting the repair work and observed old body screws had been installed on my vehicle and some was missing. I went back to the body shop and complained about the old hardware and the tire message of low air to the shop manager. She was rude and deceitful . I gave her some replacement body screws which I had purchased some months prior. She had the shop install them. She said the insurance probably won't cover the tire leak or it being low in air. I took my vehicle to a tire shop and they repaired the tire due to a nail being in it. I never will go back to this shop upon having this experience. People beware.

This body shop is a home town business that does the job right the first time with pride. The…read moreprices are competitive but the work and customer service you receive are worth far more than what he charges. He keeps you informed every step of the way and gives you options. You are never in the dark with this business.