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    Performance Distributors

    2.9 (7 reviews)
    Open • 9:00 am - 5:00 pm

    Services - Performance Distributors

    Auto engine repair

    Routine automotive maintenance

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    MHC Kenworth - Memphis

    MHC Kenworth - Memphis

    (1 review)

    I arrived on Wednesday at noon, being told that they would look at my truck between 4 and 7 PM…read more After waiting until five o'clock p m, I was told that they would look at it at 3 AM because they didn't have anyone available until then who could replace a clutch. I got a room and awaited until the next morning, expecting them to contact me, as the replacement would take approximately 3 to 4 hours, per the service member at the counter. I called the service department at 7:47 in the morning on Thursday. I was them told that the job was assessed and the parts were being pulled. I checked out of my room (directly across the street from KW) at 11 AM. It had been almost 3 hours since I spoke to the service department. I was told that the parts had STILL NOT been pulled. Frustrated, I made my way upstairs to the driver's room, overlooking the work area. After being assured several times throughout the day that the job was being completed, I went into the service department at 4 PM to find out what was going on. I was nonchalantly told that her tech had GONE HOME FOR THE DAY, WITHOUT EVEN PULLING THE PARTS!! At this point, I was very upset. The young lady from the service department assures me that she will have someone on the repair at 3AM. I now have to reschedule 6 clients after spending four hours scheduling them with the promise of the repairs being completed. I then have spent all day at the KW, and now I have to get a room AGAIN. The following morning, I call again at 750 AM. I speak to Ryan, who tells me the job is in process and will be completed this afternoon. (If it's a 3 - or 4-hour job, that was supposed to be started at 3am, how is that and afternoon finish??) I them all to speak south Bryant (Service Manager). He tells me that he'll find out what the communication issue is and get the repair done by early afternoon. TOTALLY UNACCEPTABLE COMMUNICATION.

    From the owner: MHC Memphis is part of a nationwide network of heavy and medium duty truck dealerships spanning…read more120+ locations. Our dealership in Memphis, TN offers a full range of services including sales, parts, service, financing and more.

    The Hub Automotive - 2013 Chevy impala

    The Hub Automotive

    (52 reviews)

    Cooper-Young

    The quality of work is horrible and overpriced compared to other shops. Often end up paying twice…read moreas much to fix problems they created.

    The mechanic I usually take my cars to is almost to Bartlett and I wanted to try something close…read moreand in the CY neighborhood. I came in looking for a convenient, quick change on my brakes. I knew that was the problem. I also knew the car I was bringing was an older "clunker" that I did not want to invest much into for repairs. Upon arrival, I attempted to explain this to the receptionist. She didn't even make contact with me, but instead just told me that the mechanic would take care of things. I should have insisted on speaking to someone but I wanted to trust the process. When I received the quote, I knew it was way off. I reached out to my mechanic (who also has Yelp reviews of 4.6+ as well) and asked if it sounded strange. He said he could beat it by $400, and probably more. I picked up my car (which still cost me a $125 diagnostic service fee) and took it to my other mechanic who did the work for $800 less. I'm sure The Hub stands by their work and their quote, but that is just so, so far off and a bit toned def to this customer's needs. All your receptionist had to do was listen to me and consider my request, but instead, you lost a potential new customer from the CY neighborhood. I hate that because I want to support local joints. From what other reviews say, this is a highly reputable place to take your vehicles -- so I can't argue its quality. I can only warn the consumer of its seemingly astronomical, pricey quotes.

    Performance Distributors - autopartssupplies - Updated September 2026

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