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    Rush Truck Centers - Memphis West

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm
    Updated 1 month ago

    Services - Rush Truck Centers - Memphis West

    Commercial truck repair

    Commercial truck dealers

    Vehicle battery testing

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    1 year ago

    Derek has been a great help in getting our ALSCO trucks rebranded. I thank him and appreciate the smooth process.

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    Rush E.

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    MHC Kenworth - Memphis

    MHC Kenworth - Memphis

    1.0
    (1 review)

    I arrived on Wednesday at noon, being told that they would look at my truck between 4 and 7 PM…read more After waiting until five o'clock p m, I was told that they would look at it at 3 AM because they didn't have anyone available until then who could replace a clutch. I got a room and awaited until the next morning, expecting them to contact me, as the replacement would take approximately 3 to 4 hours, per the service member at the counter. I called the service department at 7:47 in the morning on Thursday. I was them told that the job was assessed and the parts were being pulled. I checked out of my room (directly across the street from KW) at 11 AM. It had been almost 3 hours since I spoke to the service department. I was told that the parts had STILL NOT been pulled. Frustrated, I made my way upstairs to the driver's room, overlooking the work area. After being assured several times throughout the day that the job was being completed, I went into the service department at 4 PM to find out what was going on. I was nonchalantly told that her tech had GONE HOME FOR THE DAY, WITHOUT EVEN PULLING THE PARTS!! At this point, I was very upset. The young lady from the service department assures me that she will have someone on the repair at 3AM. I now have to reschedule 6 clients after spending four hours scheduling them with the promise of the repairs being completed. I then have spent all day at the KW, and now I have to get a room AGAIN. The following morning, I call again at 750 AM. I speak to Ryan, who tells me the job is in process and will be completed this afternoon. (If it's a 3 - or 4-hour job, that was supposed to be started at 3am, how is that and afternoon finish??) I them all to speak south Bryant (Service Manager). He tells me that he'll find out what the communication issue is and get the repair done by early afternoon. TOTALLY UNACCEPTABLE COMMUNICATION.

    From the owner: MHC Memphis is part of a nationwide network of heavy and medium duty truck dealerships spanning…read more120+ locations. Our dealership in Memphis, TN offers a full range of services including sales, parts, service, financing and more.

    Don Baskin Truck Sales

    Don Baskin Truck Sales

    2.4
    (40 reviews)

    So let me start by saying the truck itself was a good deal for the money. Miles were right, grapple…read moreboom in great shape, dump box built well. Even with repairs I feel I'm ahead compared to other trucks I've found. The issue is the complete lack of knowledge and/or lying that goes on with these guys. Originally found the truck online as I am 4 states away, after some back and forth with pictures and info I decided to fly down and pick it up. Mind you the whole time I'm being guaranteed a great truck with no issues ready to take a 10+ hour drive back, "fully inspected and ready to go" was the exact phrase. I also asked them about 5 times if they put the truck together (box, boom, frame extension) with the same response of "no sir we did not". Here's the list of problems: Leaking oil cooler, front engine cover leaking oil, harmonic balancer about ready to grenade, water pump failed and coolant line to hydraulics laying on driveshaft ripped apart while driving (they fixed these because I only made it 10 miles away), not one fluid or filter changed in who knows how long, frame extension improperly attached and had to come apart to get fixed, ABS light on for the front and entire rear ABS system unhooked/zip tied up in the rear frame, multiple air leaks, Hydraulic line routing was a mess and had to be reworked..... a grab bag of other issues all totaling $11,000.00 in repairs when I got back. To top it off I get the title and find out that there was no owner in between Baskin picking up this truck at auction in Georgia and only 6 total miles put on it from being a day cab beer delivery truck to the log truck I purchased. Not a chance they didn't retrofit this truck themselves. Make no mistake these guys are professional flippers and know nothing about the trucks they have so bring your own mechanic and be very careful. Don Baskin owns half the town of Covington so use your own people. Just can't trust anybody's word anymore and it's disappointing to say the least.

    I drove all the way from California to Tennessee to see a couple of dump trucks that were…read moreadvertised by this company. Unfortunately, when I arrived, the truck was in very poor condition--far worse than what was described or shown online. I was extremely disappointed that the true state of the vehicle wasn't made clear before I made such a long trip. If you're considering buying from this company, I strongly recommend asking for detailed photos, videos, and mechanical reports before making any travel plans. However, videos do not show the true state of the trucks. Honesty and transparency about the real condition of these trucks would go a long way in building trust with customers.

    Rush Truck Centers - Memphis West - truckdealers - Updated July 2026

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