OMGosh...... we needed help with our Blue Ox hitch for our truck to our motor coach. We lost one of the trailer hitch pins and it was July 4th! YIKes ... everything was closed. Try to find something open...not happening. Early Friday morning, I called Blue Ox directly and asked for a dealer in the Memphis area. They sent me to Surwic.... what a blessing. Met Danny, the owner and he was the friendliest guy. His store isn't in the best neighborhood but... he was extremely helpful in getting us the part we needed for our Blue Ox hitch. Highly recommend seeing Surwic Trailer Hitch for all your trailer needs. read more

I had an axle replaced on my old fiberglass egg camper from the 80s. Surwic was very easy to work with and the work done was great. Would recommend. read more

We were on a cross country trip and had trailer brake issues. They got us right in and got us fixed up so we could continue our adventure. So accommodating and hospitable. read more

Our horse trailer brake drum was damaged and Nick at Surwicks got us in right away. He had his crew out on the road to direct traffic for us so that we could back in our very long rig. He had three guys in the job right away and got us back on the road within hours. We highly recommend Nick, Paul and crew at Surwic. read more

Surwic Trailer Hitch Co - Two tires blown out damaging the brake drums. - Auto Parts & Supplies Near Me - Memphis, Tennessee

I had a front hitch receiver installed from Surwic. They followed the Curt hitch instructions and it stated to trim off part of my front lower air dam. Afterward when I inspected the hitch, the air dam did not needed to be cut to install the hitch. I ask Nick, the shop owner, and he agreed but stated they followed the instructions. He immediately call the manufacturer and their Curt representative and got them to pay to replace my air dam. However I had to pick it up from the dealership. That same day they reimburse the part and because of my additional trip, refunded $ for gas. I was pleasantly surprised at their commitment to satisfy a customer. This is the 2nd time they preformed work for me and will not be the last. I highly recommend Surwic for any trailer and hitch work. Thank you Nick. read more

These guys are the best at trailer hitches hands down! I needed a quality trailer hitch for my jeep and they nailed it. I have had hitches for campers and boats on trucks and other vehicles in the past and know what to expect and these folks knew exactly what to put on my jeep and did an excellent job on the hitch, welding and wiring fron start to finish and got it all done in just over an hour. The people here are professionals and friendly that treat you fairly. I highly recommend this for the place to go when you need a hitch on your vehicle. read more

I cannot say enough good things about the team at Surwic. We bought a RV and needed blue ox installed on our tow car. Danny, the owner, came highly recommended to us. I've never met a nicer, more polite, well mannered, professional group of gentlemen. Price was fair. Work performed just as advised. They spent time with us showing us how to hook up the tow car to the RV. I highly recommend Surwic for your hitch and tow hook ups. Don't judge them by the building. Their shop isn't much to look at. Look for the old car on top of the mint green building. read more

Surwic Trailer Hitch Co - Front of building Surwic - Auto Parts & Supplies Near Me - Memphis, Tennessee

Surwic's is absolutely the best! They're been around since the early 60s and are a Christian family owned and operated business. I am so happy with Surwic's. read more

Absolutely recommend this place! Honest and efficient! They stand behind their work although they always get it right the first time!

My husband called this company about getting brake pads for our trailer. There price was a little above what we wanted to pay so we got them from a different company. My husband realized that he needed another part called a caliper he had gotten a price quote from this company for $260.00. He drove to Memphis to pick it up when he got there the person remembered talking to him and asked him if he was going to get the pads and the caliper my husband told him he only needed the caliper. They charge us $599.18 for the part!!!!! When my husband told him the price he was quoted yesterday the person said oh no that's what we get the part for!!!! They almost double the cost of a part. Will never do business with this company again. read more

Our 5th wheel trailer hitch broke as we were driving from Texas to North Carolina. Surwic trailers got us in immediately and installed a new hitch. We were on our way with minimum delay. The entire staff was friendly and efficient. Highly recommend: read more

I had given up on getting a trailer hitch for my Toyota Venza in time for a trip the following day. I was given the number for Surwic and when I rang the receptionist looked up the hitch I needed and checked their stock. I was in luck and the price was good. As the previous review said the place is not much to look at but the owner Danny immediately made me feel welcome. I was away with my hitch in a very short time and it fitted perfectly. read more

I think the biggest thing to complain about would be communication. Had I known I'd be charged $65 for a spring and brake adjuster to be installed on my trailer and the spindle nut to be installed, I would've done it myself. All I really wanted was to buy the brake adjuster kit, but if they were willing to install it too, that might be fine. I pulled in at 415. I was out by 445. I packed my own bearings. The tire was still attached to the hub, so the spindle nut was all that needed to be done after installing the spring and brake adjuster. As for customer service, I got yelled at twice. The first time was because I was standing too close to him working (3 ft maybe?). Then when I paid at the end and was told $65 labor and I screwed in shock, I was told I was lucky they even did it for me. Well sir, honestly for what you did I would've preferred to have done it myself. I didn't say that to him because I don't like confrontation. All I can say is if I have trailer problems in Memphis ever again, I'll definitely steer clear of this place. Not that they did a bad job because I was satisfied with what they did. Just not the price or attitude. read more

Great shop and great staff! We had them install a new Blue OX System on out Motor Home and GMC pickup. They had said it could take 2 1/2 days to get everything done, the had my pickup on Monday by 11:00 AM and we were out of their shop by 5:00 PM on Tuesday, Mr Danny had called and said they were waiting on the UPS truck for a final part and that they would stay and do what ever it takes to get us rolling, this was during the Corona virus outbreak and they knew we wanted to get the heck out of town. They took the time to explain how everything worked and answered any questions that we had. We have nothing but rave reviews, highly recommended, thanks guys! read more

Really great place. People are nice, honest, and competent. 100% happy with the hitch they put on my car. They were also very efficient and timely when doing the job! read more

Heading out of town and had an issue with our trailer. These guys jumped right on it and we were in and out in 30 minutes. Price was very reasonable. We had the same experience with them about two years ago, with same great service so I know it wasn't a fluke. read more

I was given their number by some one locally that sand high praises however I cant get an answer when I try to call so I thought maybe he got the number wrong so I looked up their website . the number was right. Then I noticed they had an alternate number listed so I tried it, and got the old this number is no longer in service. to bad so sad I really need a hitch installed. read more

Mr. Danny Surwic and staff are jewels! They do everything they promise, without exception, thoroughly and professionally. No surprises, no loose ends. They set up my Kia for towing, and my motorhome with towbar and supplemental braking. Flawless operation right out of the gate. Impressive. read more

Great place to get trailer hitch!! The place is not much to look at, but they really know what they are doing and have great prices. The owner Danny is a great example of what customer service and southern manners used to be and should be again. They are open on Saturday 8:30 till about Noon, but Danny said to call and check before you come out on Saturday, sometimes they decide to not open on Saturday. read more

I already posted one five star review for Surwic about a year ago, but I had to do it again. After having a horrible experience with my travel trailer, (purchased at a local RV dealer) which involved bent axles, I called Mr. Danny Surwic for advice. I spoke with him on three different occasions about my problem. Even though Surwic did not have anything to do with my problem, and I wasn't purchasing anything from them to fix it, Mr. Surwic was still willing to help me and gave me excellent advice. Mr. Surwic is wealth of knowledge on trailers. His advice and knowledge saved me from being screwed over by the RV dealer and the RV manufacturer. These guys are the best around. Friendly, helpful, knowledgeable, and willing to go the extra mile for their customers. Can't get any better. read more