I called them and they were polite and responsive. The gentleman who came out gave me a fairly high…read morequote.... but i thought, if I never have to deal with this stupid sump pump again, it will be worth it. They quoted me 1600 dollars... that was only to remove the old sump (pumps, plural) and replace it with a new one. I wasnt sure if the electrical was to blame or the sump pump so I just contracted with them...thinking they will take care of it. They originally said how it would take probably 8 hours. The day the gentleman showed up to do the work, he was timely and polite. Everything started out great. But then he was done in about 2 hours... (????) so i figured, no problem, at least I wont have to worry about it again... (queue up the foreshadowing...as this was NOT the last time I would have to deal with it). Within a month or 2 I went down to the basement/crawlspace area to add salt to the water softener, and sure enough, there was standing water...(What the heck??) So I called All Clear.... They promptly showed up.. it was even the same guy! He stuck his hand in the mucky/murky water and stirred it around and got it working again.. and told me ..."anytime this happens you can just do this" (UHHH NO THANK YOU SIR, I WILL NOT BE STICKING MY HAND IN GROSS WATER TO FEEL FOR SOMETHING TO TRIGGER THE SUMP PUMP) I told him im not sticking my hand in that so ...what do i just ...poke it with a stick? He said, yeah just do that. So I ultimately paid 1600 dollars for a sump pump replacement that took 2 hours that I have to go and poke with a stick on occasion. How do I feel about this..? Not good, to be honest. I have never paid that much per hour for plumbing work..(well, honestly I paid less for plumbing work from another company that just ended up getting ripped out and to have them text and threaten me)... so I guess at least the plumbing work stayed put and works...90% of the time... but I cannot say it was a good value. I kind of figured that for that amount of money (per hour) I would have gotten a better, more lasting outcome.

Had a sewer pipe blockage. They spent 2 hours on it . Unclogged the blockage. Left me a mess to…read moreclean up.charges me 750.00 dollars. The very next day it was clogged again. More water in my basement. It was on a saturday night. They don't answer phones on the weekend.. Had to call another plumber. Cost me another 650.00. I will never use All Clear again.

Very quick response. The gentleman that came to our house was very thorough and found the leak and…read morefixed it in no time. Very reasonable pricing as well.

Had a leaking drain in a brand new sink. $441.70 for 45 minutes labor and a $30.00 drain. Office…read moresays they charge by task...not by the hour????????? Very vague on billing... Have used them in past with no issues. Strange experience for this job.

We recently called Bertoli to service a bath tub issue. Two maintenance people came and exhibited…read moreabsolutely no idea of what they were doing. In an effort to isolate , what they thought was an additional shut off valve, they proceeded to cut three holes in my ceiling. After not finding what they thought was there they tried to replace the pieces of the ceiling breaking half of them. Needless to say the job was not completed. One week later another maintenance man comes and fixes the issues and wonders why the other two cut my ceiling. He assured us Bertoli would fix the ceilings immediately. The end result is Bertoli office refused to repair any of THEIR damage unless we gave them another $895.00. This company is a disgrace to the township of Rockaway if they can't stand behind their incompetence. UPDATE - it's great to know that Bertoli immediately reached out to us to explain the miscommunication between us and will immediately take care of all issues. I appreciate the Bertoli response once they realized a mistake and poor communication among us was the real issue. Thanks for stepping up to the plate Bertoli.

I was very favorably impressed with the prompt response to our call for an estimate for re-piping…read moreservice and with the knowledge and professionalism of the plumber. This company has a long history of providing plumbing and heating services in the area and provides services at a reasonable cost.

I had a great customer experience with this Contractor. I found them through Home Depot. They came…read moreto my house to replace an ejector pump. Really good guys. True experts. They were in and out in a couple of hours. They brought all the tools and a new pump. They cleaned up after they were done. And this was a messy job. I will recommend them to my friends and family.

I had a problem with a leaking hot water line. The service we received was quick, professional and…read moredone right the first time. The cost was reasonable. He will be our plumber for everything going forward.

John, the owner of the business actually returned my call promptly which may not seem like much but…read morehe was the only one to do so of the five plumbers I called. He came the same day we spoke and quickly fixed my leaking hot water connection enabling me to once again have hot water in the house. He was friendly, knowledgable, and his rates were very reasonable - a rarity in my experience dealing with other plumbers in my area. Would definitely recommend him to anyone needing plumbing work done.

I am lucky to have been the recipient of plumbing services from WVP&H for many years. John, the…read moreOwner, is a pleasure to deal with and he makes sure that you are happy with your service. He is super friendly, always answers/returns my calls and is very flexible with appointment times. He is even available for emergencies which I had when my upstairs neighbor's water heater broke and leaked everywhere. He is able to do everything from fixing a leaky pipe to renovating an entire bathroom and/or house plumbing system. Highly recommend!

Highly recommend. They replaced our leaking well holding tank and surrounding pipes very quick and…read morewithout any issues. Efficient and clean. They knew exactly what to do.

my dealings with Zeek plumbing are like an "old married couple"!! we might have a few ups and…read moredowns, but we are TOGETHER FOR THE LONG HAUL!! Rich and Conrad just completed a job and you can get "your white glove out", ready for inspection!! if you are a stickler for detail, like me (with the OCD), these gents (and ZEEKS, of course) are for you! an incredibly professional and PERFECT install and toss in the 2 personalities too!! THANK YOU ALL - the honeymoon all over again!

Prompt, Professional and personable. Highly recommend! We…read moreneeded a plumber in a timely manner due to a leak in our water heater. We called and someone was out within the hour!

Rude robbery doesn't clean Didn't replace the part he told…read moreme he's replacing he just tied it up

Fixed my major need to flush my hot water heater. Fixed my kitchen faucet. Helped me plan for…read morefuture work to fix my bathroom faucet. Very helpful. Jana

Back in October, I called them to start up my furnace since it wasn't turning on. The technician…read morethey sent spent about 2 hours trying to diagnose the issue. He cleaned the furnace out and changed the filter. He then said the "heat exchanger is burnt out because it's purple" handed me a bill of $535 for the cleaning and left me without a working furnace/without heat when I have 3 kids. He said he'd call back once he spoke to his supervisor about what he can do about the furnace. I called the office 3 times over the next two days and they literally left me hanging. So in the end, they took $535 from me and never fixed the issue. I called pseg and they got my furnace working with minutes at no cost. Pseg said the drain tray needed emptying. That was it.