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    Performance Windows

    3.1 (15 reviews)
    Open 9:00 am - 4:00 pm

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    Response time

    5 hours

    Response rate

    100%

    Services - Performance Windows

    Window installation

    Window replacement

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    Thomas R.

    I have installed a no soliciting sign above my doorbell. For whatever reason. This company seems to think that that does not apply to them. They send their little "appointment setters" to ring my doorbell and disturb me in my family. I can assure you, that if I ever need Windows, I will never use this company. If you people can't read, or follow simple instructions, how am I supposed to expect you to properly install Windows? The answer is I can't. I can't expect you to do anything correct. If you can't read a sign, you probably don't do anything else, correct. You probably drive incorrectly. You probably have a messy house. You probably don't even wipe your butt after you use the restroom. Why would I want such a disrespectful person, or company, to ever do anything for me, or anyone I know? I will permanently, and adamantly make sure that everybody that I know never uses this company for anything. You have not only lost me as a customer, but everybody that I know whoever needs Windows..

    Jodi T.

    Drake Willingham came out and went through a thorough description of the windows as well as showing us a demo of what the windows would look like. We were unable to replace all of our windows at once, which they were okay with only replacing the front windows first. Contract in place, a nice gentleman came out to measure and inspect where the windows would be going. Then came replacement day, workers were here early and were very clean and professional. After replacement had completed which only two a couple of hours gave thorough instructions on how each window worked as well as detailed instructions on the warranty. Windows are beautiful and we couldn't be happier!

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    1 month ago

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    3 months ago

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    6 months ago

    Awful company. Dishonest, rude, salesmen ignored my 'no soliciting' signs. They don't care, they are predatory.

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    Wood Windows

    Wood Windows

    (16 reviews)

    We had Wood Windows Inc. replace all the windows in our home at a cost of almost $20,000. After…read morespeaking with our sales person he suggested we replace our windows with Anderson A100 series windows. He told us all about the fibrex material and how awesome it was and durable which after some research I had to agree. He then suggested we think about a black exterior frame. I told him I was not sure about black I was worried about fading and cracking over time. I was assured that the windows warranty would cover it and that they were guaranteed not to do just that. The windows went in and they looked beautiful they immediately reduced our utility bills. The installers were on time and did a good job. We did have one window leak about a month after it was installed but due to the windows location and where the siding fell it was understandable and they came out and repaired it immediately. Fast forward a little over a year and I was outside getting ready to put a coat of paint onto the trim they put around the windows (you could see the nail heads in the trim something I noticed but was not high on the fix it list). As I was getting ready to paint I noticed cracks in the frames just superficial but definitely cracks. I took pictures and sent them to my sales person he immediately responded and said he would put a ticket in with Andersen to have them come look at them and verify the warranty claim. Well that is when it all turned south. The gentleman from Andersen is not a nice person in my opinion. He is rude and short with you on the phone. He tends to speak to you like you are child that needs to be scolded. He informs me that based on the pictures he has seen this is a problem with a cleaning agent I have used on my windows to make them look nice or something a painter used to clean the tape off the window after I had them professionally painted (thanks for the compliment but I painted the trim myself) but He was still going to come by and "take a look". Well the day comes when we are graced by his presence unfortunately I was out of town. Well they proceeded to look at my windows both the gentleman from Andersen and a rep from Wood Windows Inc. This is the part where it gets interesting I have video cameras on my house that record not only video but audio. Still have video/audio if any party is interested in viewing it. They walk around the house and proceeded to stand in my driveway where the gentleman from Andersen tells the gentleman from Wood Windows Inc this is a know problem and I (homeowner) was screwed they have lab testing showing that cleaning agents caused cracking like this and that is what they would be telling me. He proceeded to tell the gentleman from wood windows he would give me a few days before he called me back so I got the impression he really tried. Then he would "slow walk" me to the conclusion I had cleaned the windows with an unapproved cleaner and this was my fault and there was nothing I could do about it. I listened to the video in the time I waited for him to call back let's just say he got a little upset with me on the phone about listening into his conversation. He proceeds to yell at me on the phone and tell me it was my fault the window frames cracked. I told him I had never cleaned the windows the only time they were cleaned was by the professional cleaner that Wood Windows hired to come out and clean them at the end of the install. He said I had no way of proving that and unfortunately he is right. I will never win that argument. However I was never given any cleaning instructions before or after my install. There were no stickers on the windows that said to visit there website for a list of approved cleaners (only place they are listed and are not easy to find unless you know exactly what to look for). My problem with Wood Windows is that the owner told my sales person this is my fight alone with manufacturer and he was to stay out of it period end of sentence. That is just sad to me. If you purchase windows from Wood Windows Inc do not expect their leadship to have your back.

    We live in the North End historic district, so needed real wood windows as replacement in 2023…read more With few options, and having a good experience with them installing a door for me in 2020 at my other house, my husband and I decided to use them. I do NOT recommend using them. We paid ~$30k for all but one window to be replaced. Our wait was several months which was expected. Their foreman, Dustin, was very, very friendly but incompetent. They ordered one wrong window which was far from matching the others, the windows were scratched up, the trim they installed was shoddy, and they removed the one window that didn't need replacement. One of our main windows in the kitchen was very difficult to open, and I'm a strong person. They initially tried to convince me it would 'settle' but never did. They replaced it eventually and it still is really hard to open. I've told numerous people to avoid Wood Windows. They used to be quality but something happened with quality and service over the years....for the worse.

    Performance Windows - windowsinstallation - Updated May 2026

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