This place is disgusting. I was welcomed here by stained sheets and a cockroach on the ceiling…read more The staff is rude and unpleasant. I would say 25% are nice. I suffered an anaphylactic reaction while I was here. 6 nursing professionals stood there and did nothing. I had a breathing machine right beside my bad which was never used. I was never given a shot of epinephrine. I had to call 911 myself, despite the fact that I could hardly speak. When my roommate told the nurse's aide that, she said, "Why?". The staff enjoys standing outside patient rooms talking about how much they hate their jobs. This morning I have been waiting headache medicine for 2.5 hours. I can't wait to get out of here.

One female doctor and theNurses were Great, except for one; CNA were good but spread too thin, some…read morebecame invisible at night, PT/OT were good. There food was terrible, forget it if you have special needs like IBS etc, I lost 20 lbs. in one month. If your love one needs care Do Not Put them HERE.

Once known as Forest View Rehabilitation Center, before the state shut it down, but was recently…read morepurchased and remodeled by Priutt Health and reopened in December of 2010. I have been visiting this place every other week for about 2.5 years and its one of the nicer places you will find. The staff are friendly and the residents nice and always seem to enjoy the activities provided them as well as the care

The only positive note about this place was that they had a Nurse-Navigator (Julian) who…read morecoordinated care and communication between various offices there. My partner was there for 2 months, recovering from surgery after a previous nursing home sent him home with a massive chest infection. He was completely bed-bound and had serious pressure sores from the previous nursing home which were not taken seriously at Carolina Point. He was left in wet diapers for hours and his anxiety disorders exacerabated by having his call bell ignored. Shortly after he got there, someone threw away his dentures from his nightstand, in the case with his name on it and took six weeks to arrange to replace them. In that time, he was supposed to have pureed food, as he couldn't chew anything, and it was only occasionally provided. I was there once when dinner was served (un-pureed) and when he said he couldn't eat it, the server went and came back with a ham sandwich and said that was the only option. I ended up pureeing food at home and bringing it to him for most of that time. The end result was that they sent him home immediately after his dentures were replaced, August 25, 2025 and two days later it was discovered that the pressure sores on his feet were so badly infected there was rot. He was back to the hospital for surgery, and the surgeon did manage to save his right foot, but the infection is still being fought (it had reached the bones in his heels) and he will likely lose his left foot, which is not responding to treatment. It was only after all this that I discovered Carolina Point had one star out of a possible five from the NCDHHS and also a red flag for not reporting a complaint of patient abuse.

Hello I'm Stacy Nash was a residence at this rehab facility a few weeks ago I had surgery on my…read moreright leg. The nursing staff that was treating me was really calm and relaxing my state of mind the quality of care from a few nurses like Vickie Walker she was my morning and the night nurse Chrisher Miller both was phenomenal. I definitely cannot forget Shannon Hughes she had some miracle hands taking care of my wounds I really appreciate her care. Their was one fault I had was the food they was serving me was always cold you would think out of all the money my insurance pays was about $965.00 to stay there. They should be better then that feeding us like we are in prison or something.

hello...I was a resident after a hip replacement for rehab. the administrator, nursing staff…read more(including the DON and Unit Managers), dietician and rehab department were all phenomenal! I would recommend this facility for my family, friends and anyone that would ever need loving care! SL

I love it here. I have seen a neurologist speech therapist and also got an iq test with the doctor…read morehere. Everyone has been very helpful and more than willing to help me with just about everything. One doctor went above and beyond to help me with a situation at school. They wrote up huge artical and sent it to the university. Highly recommend here.

I'm not sure of the quality of the care…read more My neurologist put in an electronic referral for PT a week ago (I saw it on "MyChart"). Since I haven't heard and no appointment was scheduled on MyChart, I phoned to see about scheduling it myself. I've been on hold for nearly 20 minutes now. I'm glad all their representatives are busy (business must be good), but I think I'll return to Duke--farther from our home, but more "accessible"...

I spent almost 6 weeks at Hillcrest in Durham recovering from a fractured femur after a fall at…read morehome. Hillcrest came highly recommended by medical providers, friends and neighbors. We had extensive experience with hospitals and out-patient facilities over the years, both for our own needs, as well as those of family members. Hillcrest stands out as one of the very best facilities we've ever come across. The most important thing about Hillcrest may be the quality and commitment of its staff, from on-site doctors and nurses to the CNAs, OTs/PTs, maintenance (Mike) and other support staff. A special shout-out to Scott (OT), AnnMarie and Kris (PTs) for knowing when to push and when to back off, and to being so incredibly upbeat at every step. They are highly skilled and carry out their duties every day with a warm, welcoming and cheerful outlook that gives the center a rare, down-home feel. Nurses (Heather, Chantel, Mustapha) are really attentive and stop by to listen and chat about music; CNAs (Rhonda) even bring flowers from home when I've had a bad day. Apologies to those many staff I haven't named; you're all wonderful and made our stay worthwhile! Hillcrest's facilities are clean and airy. There are patios for getting some fresh air and well-equipped workout rooms to support rehab. Even the food at Hillcrest is worth writing home about!. Internet/WiFi access is spotty at best and is an area that needs attention. So, if you need a rehab facility for yourself, family or friends, you would do well to seek out Hillcrest. FYI, I think one of the key factors behind its consistently high ratings is that it's been family-owned and operated since it began operations in 1951. It retains a family vibe that other facilities owned and operated by equity partners, hedge funds and large chains lack.

I had care at Hillcrest for each of my knee replacements. I was especially impressed with the…read morequality of care and the beautiful building. This facility is well managed and it's very professional. I met personally with the manager and the dietician, who both went over and beyond in their help. Thank you! The facility also provided free coffee, which was real special. There was a well stocked library along with board games, as I recall. A small chapel held a service on Sunday. The food was fantastic and meals were served in a beautiful dining area. A special touch were the beautiful aquariums. Physical therapy was great! My PT was Filipino and she was so kind and patient. This place is special and I wish I could have stayed there when I broke my shoulder a few months ago.

disgusting. the staff tries but I guess they're too busy to really do their job. my husband rang…read morethe bell for help and it always took 2 to 3 hrs for acknowledgment. the food was beyond disgusting. I could go on & on but there's not enough space for all that's bad about that place. I wouldn't let my dog be a patient there.

i cannot get anyone to call me back to schedule a zoom call with my momma. i cant travel anymore…read moredue to pretty serious pancreas issues. I just want to see her and hear her. When i could visit it was beyond awful and depressing. Only documentation fraud could be keeping this hell hole running. Please continue to report them to 1-800-624-3004. A major change is their only hope.

I've received physical therapy treatment from Sam Ray for the past 2 years now and she is…read moreabsolutely the best! I've been through multiple PTs and chiropractors over the years, and nobody could find the right solution and treatment for me except for Sam. She is detailed, explains things thoroughly and comprehensively, and has remarkable talents/knowledge in the PT field. She is also super friendly and easy to talk to. I've seen massive improvement in my back, shoulders and posture from seeing Sam over the years and I highly recommend her! Everyone else at ActivEdge is also super friendly and makes you feel comfortable when you're here.

I've had one personal training session with Rutland, and it was great!…read more The gym has good equipment. Rutland did a great job of considering my goals and nudging me out of my comfort zone (I left sweatier and more out-of-breath than I usually am after a typical workout), all without pushing things into risk-of-injury territory. My first training appointment gave me a lot I can apply to working out alone, and I look forward to my next session!